Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Dave Willis on March 08, 2014, 05:01:24 pm

Title: Bugger!
Post by: Dave Willis on March 08, 2014, 05:01:24 pm
Did a conseratory roof clean yesterday got the roof done and most of the glass and the pump stopped  :(

customer came out and had a look - very pleased and we were generally chatting - all looked fine. Told her I couldn't finish a couple of windows 'cos the pump had packed up - not to worry she said.

Got a call this morning "you've smashed one of my windows!"
Told her I couldn't have - she saw them yesterday with her own eyes.
"but I didn't look very closely"

drove out and sure enough one pane is covered in cracks - can't explain it, cold water and everything was fine when I left.

Offered to pay for it probably £100 down the pan.  ::)roll
Title: Re: Bugger!
Post by: James Bulton on March 08, 2014, 05:10:58 pm
What a cracker.
Title: Re: Bugger!
Post by: windowswashed on March 08, 2014, 05:17:24 pm
How do you think that happened? I know when I use to use hot water (60 degrees) 3 units blew out and shattered on the floor in winter time.
Title: Re: Bugger!
Post by: Dave Willis on March 08, 2014, 05:24:22 pm
Honestly don't know.
Title: Re: Bugger!
Post by: robertphil on March 08, 2014, 05:39:07 pm
sheer bad luck id say. is that your first ever broken window/?  nows the time to call on el cheapo glass company ,you dont want some firm that she calls milking the situation
Title: Re: Bugger!
Post by: Spruce on March 08, 2014, 05:40:03 pm
http://www.cleanitup.co.uk/smf/index.php?topic=182551.0
Title: Re: Bugger!
Post by: Dave Willis on March 08, 2014, 07:00:42 pm
second one in my glittering career  ::)roll

First one was warm water on minus three glass.
Title: Re: Bugger!
Post by: TomCrowther on March 08, 2014, 07:07:01 pm
When it happened to me the glass company explained they can go ping at any time.
Title: Re: Bugger!
Post by: elite mike on March 08, 2014, 08:40:38 pm
Hi Dave, how did the custy reckon you had broken the glass ?
Title: Re: Bugger!
Post by: Cliff perkins on March 08, 2014, 08:43:54 pm
rotten luck dave

i feel for you there mate
Title: Re: Bugger!
Post by: SeanK on March 08, 2014, 10:38:25 pm
Sorry have had a few beers and thought you said burgers.
Title: Re: Bugger!
Post by: Dave Willis on March 09, 2014, 07:55:56 am
Hi Dave, how did the custy reckon you had broken the glass ?

They wondered if I'd smacked it hard with something. All I can think is the glass maybe had a very small chip already and the water was enough to set it off later. I know 100% I didn't do it but if I was in their position I would automatically assume the windy did it.
 I guess it's better for me to take it on the chin rather than deny it and clear off.

Had another custy phone last night ............
"When you were collecting last night did you drop some money on our drive?"
Being honest I replied I had no idea why?
"because we found £15 by the car and we don't know who's it is"

I have no idea if I dropped it or not, probably but I can't prove it. They kept it.


Doesn't pay to be honest!   :'(
Title: Re: Bugger!
Post by: Marc Stock on March 09, 2014, 08:28:49 am
Wouldnt you know that your £15 down on your takings though?
Title: Re: Bugger!
Post by: ray mck on March 09, 2014, 09:27:52 am
hi when the window man comes round to change the glass get him to look at how the packers were put in.sometimes if they are put in to tight this will break the glass. ps even months after they were put in. >:(
Title: Re: Bugger!
Post by: Window Lickers on March 09, 2014, 09:29:34 am
A Malaysian airplane fell on it. If anyone should know let's face it it's gonna be me.

You saw it here first, the big G told ya so.
Title: Re: Bugger!
Post by: Paul Coleman on March 09, 2014, 10:51:02 am
hi when the window man comes round to change the glass get him to look at how the packers were put in.sometimes if they are put in to tight this will break the glass. ps even months after they were put in. >:(

My friend had several panels shatter in her glass conservatory roof at various times (inner panel only).  Something about some screws being used were too long and didn't allow for expansion.