Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Perfect Windows on March 02, 2014, 09:05:44 am
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Call yesterday.
"We've had your leaflet and we're looking for a window cleaner." We discuss the house.
"Ok, the price is as it is on the leaflet." (£18)
"Well, can you do a deal?" (uh oh)
"No, we work off the leaflet price"
"But I'm going to be a regular customer"
"Sorry?"
"Yes, we're going to use you every six weeks"
"Er" (bit stunned, to be honest)
"So if we're regular, how about you do us a deal?"
"Has it occurred to you that all of our customers are regular?"
"We'll pay cash"
"Most of our customers pay cash and I pay my taxes so there's no benefit to us"
"How about £8?"
"Pardon?"
"I'll pay £8"
"Why on earth would I do it for that much?"
"I can get you my neighbour as well for £8" (Oh, goody, two underpriced houses! Need to start enjoying this)
"If your neighbour wants them done I'll do them a special price of £18 as well"
"OK, £10"
"Tell you what, I'll do it for £18"
"You're being very unreasonable"
"Do you do this in McDonald's? Do you see their price on the menu and haggle?"
Bit more to-ing and fro-ing, then...
"Should I call XXX?" (now this guy is AWFUL. Simply terrible. I've picked up business from him since I started and when people show me the job he's been doing, I laugh. I cannot begin to tell you how bad he is. He's so bad that I can't inflict him even on a joker like this)
"I wouldn't call him, to be honest. He'll do a house your size for around the price you're looking for, but he'll do a truly terrible job and will turn up when he feels like it. I can't recommend him. By all means phone around but leave him off your list"
"OK, I'll give him a call".
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Call yesterday.
"We've had your leaflet and we're looking for a window cleaner." We discuss the house.
"Ok, the price is as it is on the leaflet." (£18)
"Well, can you do a deal?" (uh oh)
"No, we work off the leaflet price"
"But I'm going to be a regular customer"
"Sorry?"
"Yes, we're going to use you every six weeks"
"Er" (bit stunned, to be honest)
"So if we're regular, how about you do us a deal?"
"Has it occurred to you that all of our customers are regular?"
"We'll pay cash"
"Most of our customers pay cash and I pay my taxes so there's no benefit to us"
"How about £8?"
"Pardon?"
"I'll pay £8"
"Why on earth would I do it for that much?"
"I can get you my neighbour as well for £8" (Oh, goody, two underpriced houses! Need to start enjoying this)
"If your neighbour wants them done I'll do them a special price of £18 as well"
"OK, £10"
"Tell you what, I'll do it for £18"
"You're being very unreasonable"
"Do you do this in McDonald's? Do you see their price on the menu and haggle?"
Bit more to-ing and fro-ing, then...
"Should I call XXX?" (now this guy is AWFUL. Simply terrible. I've picked up business from him since I started and when people show me the job he's been doing, I laugh. I cannot begin to tell you how bad he is. He's so bad that I can't inflict him even on a joker like this)
"I wouldn't call him, to be honest. He'll do a house your size for around the price you're looking for, but he'll do a truly terrible job and will turn up when he feels like it. I can't recommend him. By all means phone around but leave him off your list"
"OK, I'll give him a call".
Vin i have sent you an email
regards
bob
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Lol.
Well done. :)
I have a no haggling policy aswell.
If people got word that you drop your price when questioned then everyone would probably try it.
I just offer what I think is a fair price and that's the end of it.
Only thing I may of said to her is, I could do the fronts only for £8?
Mayb.
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i drop the odd £1 but thats it
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What a strange person ??? Why would 18 quid be an issue? Who wants custies like that?
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We have all come across guys like that but there's nothing strange about it.
Have we all not haggled when buying certain products, electrical items and vehicles come to mind.
I wouldn't have dropped my price but wouldn't blame anybody for trying to save a few quid.
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I thought the strangeness came from going off to phone someone I'd warned them about in the clearest terms in order to get the price they wanted. It felt like they wanted to pay £8 for something rather than £18 and that they didn't care what they were buying.
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He was probably acting on orders from "her in doors" ;D
In which case he didn't want them done, he didn't want to pay, and he didn't care about the quality.
He will most likely employ your mate!! ;) wait a couple of months, tell "her in doors" its a waste of money as they are as dirty as when he started, and sack him. ;D
Have you never been married!!!!! Thats how it works ;D
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only haggled twice and they both are now ex customers ... messers / slow payers etc ::)roll
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I thought the strangeness came from going off to phone someone I'd warned them about in the clearest terms in order to get the price they wanted. It felt like they wanted to pay £8 for something rather than £18 and that they didn't care what they were buying.
Some people just don't want to know, I would have talked him into taking on the cowboy just for
the hell of it.
Maybe he might learn something from it.
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Great boxer.
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Vin i have sent you an email
regards
bob
I'll get to my emails this evening. Hope it included a tenner.
Vin
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Excellent. Made me chuckle. I hate people trying to push the price down. I have joked before by saying "tell you what, how about I do them for free" and they even said yeah ok!!!!
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He was probably acting on orders from "her in doors" ;D
In which case he didn't want them done, he didn't want to pay, and he didn't care about the quality.
He will most likely employ your mate!! ;) wait a couple of months, tell "her in doors" its a waste of money as they are as dirty as when he started, and sack him. ;D
Have you never been married!!!!! Thats how it works ;D
'Twas a woman.
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He was probably acting on orders from "her in doors" ;D
In which case he didn't want them done, he didn't want to pay, and he didn't care about the quality.
He will most likely employ your mate!! ;) wait a couple of months, tell "her in doors" its a waste of money as they are as dirty as when he started, and sack him. ;D
Have you never been married!!!!! Thats how it works ;D
'Twas a woman.
I was just about to ask how everyone new it was a man as it's normally women who do this sort of thing
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I out a post on here a few weeks ago about these hagglers, I love it when they say such a body used to do it for so much, then you say why don't you find them again but they can't because that guy that was doing 18 windows for £4 soon realised it wasn't working and let them down!
I've bummed 3 jobs off the last few weeks where they tried haggling, these types of parasites sorry customers want owt for nowt and they'll be the ones that go out inspecting every little bit if the windows not that a do a bad job anyway!
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I won't take such jobs even if they eventually agree to my price. This is because once they realise they can't knock the price, they will try for extra freebies instead.
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I never, ever haggle. The price I quote is the price that I am happy to clean the windows for - why would I then agree to clean for a price lower than I am happy with - that would quickly build resentment and I am not going to start the business relationship off that way.
Cheers, Tom
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I'm gonna buck the trend.
I don't mind hagglers.
I price high anyway so a couple of quid saved in their eyes is no skin off my nose.
I usually counter with 'I can only do that price for direct debit though, paid double today and taken in advance'
Works about half of the time.
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Was she Asian?
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I'm gonna buck the trend.
I don't mind hagglers.
I price high anyway so a couple of quid saved in their eyes is no skin off my nose.
I usually counter with 'I can only do that price for direct debit though, paid double today and taken in advance'
Works about half of the time.
Yep i always put 20% or so on top of the price when i first
meet new customers and had one or two knock a pound off or two
they are happy thinking they have a bargain and the ones that dont question
the price..well its a bonus price for me :)
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i always go up ,once the haggling starts . soon after ,they try to agree on the original price but i wont go down once im already up . then if they say ok, lets meet halfway i say" im not going to do it youve confused me , its wrong what uve tried to do , im off now "
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You always get hagglers. I never change my price and try to sell the value of the job I do. If that fails I tell them that I can't haggle with the tax man, my landlord etc. If that fails I walk away because if they are going to be that difficult at the start they will always be difficult.
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Id do a normal sized house for a fiver or four quid min and i reckon 18 pound is too much. Just my opinion.
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Id do a normal sized house for a fiver or four quid min and i reckon 18 pound is too much. Just my opinion.
Matt Bateman on a wind up ;D
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Id do a normal sized house for a fiver or four quid min and i reckon 18 pound is too much. Just my opinion.
well good luck with that :o custys must love you ;D
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Here's what you should have done: http://www.youtube.com/watch?v=3n3LL338aGA
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Id do a normal sized house for a fiver or four quid min and i reckon 18 pound is too much. Just my opinion.
I feel guilty now. I'll drop my prices. Four quid a house it is from now on. I'm sure in these credit crunch times it's the way to go. I can't believe how stupid I must have been to have charged customers an amount they are generally happy to pay.
In fact, why stop at four quid? I'll go to three. That should earn me minimum wage and after all, as mere window cleaners, can we expect more?
Vin
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Here's what you should have done: http://www.youtube.com/watch?v=3n3LL338aGA
classic!
my claim to fame is that when i was a chef years ago a cooked for michael palin and his crew at the hotel i worked at :)
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In Tunisia?
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nope , nowhere near as exotic
Isle of Wight
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lol @ exotic mate ;D I drove a truck between Germany and Tunisia for about 18 months for a German firm. Exotic isn't what I saw there ;D The tourist hotels and beaches were clean, but the rest of the country..................
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its got to be just a tiny bit more exotic than the isle of poope! lol
to be fair the island is nice to visit , i wouldn't live there again though.
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Strange that. I know people who are trying for years to find a house there. Got a couple that've been IOW for over 2 years and say it's great. I was there twice with the army, had a great time in some of the boozers. ;D
Anyway, sorry to hijack the thread chaps. I'll shut up now. ;)
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when they haggle with me the price goes up not down lol
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Shame it's an intriguing topic, probably my own fault but I tend to eye up the job and quote the absolute minimum I could do the job for, it's a natural approach to try and get a job in difficult times, pity the thread has descended into a glut of sacasm ::)roll
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Strange that. I know people who are trying for years to find a house there. Got a couple that've been IOW for over 2 years and say it's great. I was there twice with the army, had a great time in some of the boozers. ;D
Anyway, sorry to hijack the thread chaps. I'll shut up now. ;)
Cowes can be a great night out , live music in pubs etc , especially in the summer months.
lots of people like to retire there .
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Id do a normal sized house for a fiver or four quid min and i reckon 18 pound is too much. Just my opinion.
Just read your back posts; best wind up I've ever seen - are you the Bateman?
;D
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when they haggle with me the price goes up not down lol
I've never tried that. That's what I'll do in future too. Should be a laugh.
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It is him Malc. He who cottages ;D ;D