Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Suffolkcleaners on February 04, 2014, 10:52:03 pm
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Got a call from a new potential custy today and she said it was a end terraced house with 8 windows. The first question I always ask is the frequency... whether it's a one off or monthly etc. She said quarterly which to be honest doesn't excite me as it's the 4 weekly work I prefer(or 8 weekly).... Quoted £15.00 for every 3 months... I tried to explain the less the frequency the more it tends to go up. I said 2 monthly £12-13 and monthly a tenner. She basically laughed at me and said 15 quid was ridiculously expensive....
What would u charge? I actually thought that was quite a reasonable quote...... plus while I'm on the subject.... lost another custy the other day as she agreed 8 weekly and then said text me before u come and I will let u know each time if I want them cleaned... I basically said'we don't work like this' and if you want the service on a adhoc basis then we will have to charge more... She cancelled. It's so annoying.. I only charged 15 quid for a detached house every 8 weeks and all the farting about climbing over gates. I hate those jobs.
Anybody else got any customers like this? :-)
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If £10 is your 4 weekly price I would say 2 monthly should be £15 and 3 monthly £20
You were more then fair
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yes i agree , tell her to find some other idiot to do them ;)
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That's what I thought... Least I know I'm not overcharging. Some people expect you to clean them for next to nothing.
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Quarterly?, i would say no thanks ;D
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;D I agree unless u can quote a really good price or it's a big job but for a small terraced I agree.
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Fair price for the 1st custie...
Try this with the 2nd one - "Would you prefer to have a call out service rather than a regular reliable w c??"
At this point the answer is always "yes"
"Ahhh ok then, you'll need the AA / RAC they do call outs, I don't. Thank you for the past work". Then bin 'em.
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;D Love it. Lol!
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If £10 is your 4 weekly price I would say 2 monthly should be £15 and 3 monthly £20
You were more then fair
+1
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£7 is my price for that type of house.
Quarterly clean would have been no more than £10.
Yes I know. I'm too cheap. It's all relative. :)
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Low pricing is sending the message to your customer.I am not worth much so try and push me down.
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Try this with the 2nd one - "Would you prefer to have a call out service rather than a regular reliable w c??"
At this point the answer is always "yes"
"Ahhh ok then, you'll need the AA / RAC they do call outs, I don't. Thank you for the past work". Then bin 'em.
Or, when the answer is 'yes' they would prefer a call-out service.... try this......
'' OK, that's no problem, we have a few customers who prefer this option.....
Our 'Call-Out Fee' is £XXX...plus our 'Window Clean' of £XXX....so the total would be £XXX ''.
Just another option, if they don't like...they don't like :-\.... who knows ;).
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£15 sounds thereabouts for that sort of frequency. I would probably pitch the price as one of those I didn't want anyhow. This is because I would be unlikely to gain more work in that area due to the houses beingf terraced (and probably no rear access).
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''If £10 is your 4 weekly price I would say 2 monthly should be £15 and 3 monthly £20''
Me too
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''If £10 is your 4 weekly price I would say 2 monthly should be £15 and 3 monthly £20''
Me too
agree
but when she said quarterly i would have said no thanks
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small domestic monthly or 2 monthly take it or leave it
£10 (monthly)
£12 (2 monthly)
if she wouldnt agree then its goodbye.simple. :)
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If £10 is your 4 weekly price I would say 2 monthly should be £15 and 3 monthly £20
You were more then fair
+1
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once had a customer (ex customer) want to go from monthly £8 to a 3 monthly for the same price ... she couldnt or wouldnt grasp that at £32 a year it wasnt worth my while cleaning them. Was in process of working and selling round to new buyer so just struck her off the round valuation and still gave details to new windie ... dont know if he kept her on or not ?
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yes i agree , tell her to find some other idiot to do them ;)
put your name forward then mike ;D ;D ;D ;D
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yes i agree , tell her to find some other idiot to do them ;)
put your name forward then mike ;D ;D ;D ;D
;D ;D ;D ;D ;D ;D on your bike ;)
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yes i agree , tell her to find some other idiot to do them ;)
put your name forward then mike ;D ;D ;D ;D
;D ;D ;D ;D ;D ;D on your bike ;)
I reckon I get to you with a personal best time#loveatailwind
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yes i agree , tell her to find some other idiot to do them ;)
put your name forward then mike ;D ;D ;D ;D
;D ;D ;D ;D ;D ;D on your bike ;)
I reckon I get to you with a personal best time#loveatailwind
yes i reckon you would especially if you pop over the bridge at the mo ;D ;D ;D
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20£ for 8 windows, I'm too cheap.
My mistake is when I quote I give a price before I ask frequency, so end charging the same for all frequency.
Gonna have a big price increase this summer I think
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20£ for 8 windows, I'm too cheap.
My mistake is when I quote I give a price before I ask frequency, so end charging the same for all frequency.
Gonna have a big price increase this summer I think
Depends where you are.
Absoloutely no way would anyone in their right mind pay £20 for an end terrace house in the areas I work. (I do a lot of work in well to do areas and they wouldn't even pay that)
Your talking 15 minutes work.
Wow, all you guys must be rolling in it, earning £60-£80 an hour.
Personally I'd feel guilty for charging that much, but hey ho. If you can get away with it then fair play.
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15 mins if your taking your time, my price would of been a tenner max
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> Suffolk - stick to your guns. If you get everything you quote for you are too cheap.
Pay no attention to the "you can't get that round my way merchants". It's the individual you deal with not where they live.
Amazingly people don't go round all the time asking their neighbours what the windie charges. Occasionally maybe but not enough to matter.
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20£ for 8 windows, I'm too cheap.
My mistake is when I quote I give a price before I ask frequency, so end charging the same for all frequency.
Gonna have a big price increase this summer I think
Depends where you are.
Absoloutely no way would anyone in their right mind pay £20 for an end terrace house in the areas I work. (I do a lot of work in well to do areas and they wouldn't even pay that)
Your talking 15 minutes work.
Wow, all you guys must be rolling in it, earning £60-£80 an hour.
Personally I'd feel guilty for charging that much, but hey ho. If you can get away with it then fair play.
You wouldn't.
You'd just enjoy the fruits of your labours.
No-one is forced to keep a WC on. They are free to leave or continue to pay.
Some customers will happily pay £100 per hour some baulk at £10.
Personally, I don't know a single person who 'feels guilty' about the money they earn.
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+1 what gold said too
Anyone who says you'll never get that round my way and are actually happy to clean for £10 4 times a year has to get there head examined sorry no other way to put it need to be blunt here if you are you should be charging more, we are In this game to make money ain't we not just wear a badge its down to the old I'm a business owner or I'm a window cleaner , I mean yes we are all window cleaners but some need to think more business minded
I also would bet my life that if in your area you feel £10 is the max for an end terrace 3 monthly I garentee I will find a customer in your area who will pay £20
I used to always price what the cheapest person in the area used to charge thinking that's just the way it is lol the good old days have long gone
Price realistic remember
you have no holiday pay,
no sick pay ,
no pension ,
you have to pay expensis ,
you have the stress of dealing with hundreds of peope
van brea down etc etc ...
If you take time of work due to weather now add all this up and ask yourself considering all the above is it really worth taking a 4 monthly £10 job when I can get £10 monthlys with ease my answer if I was the OP would be no ...
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Thanks guys. Agree with gold and crystal clear..... I'm sorry but £7.00 is ridiculous. Seriously £7.00 for a quarterly clean? I think my pricing seems very fair. I would go at a tenner if monthly no probs as it would take 15 mins max but for quarterly custies have to understand the price will be more....
I do find more and more of the new enquiries I get tend to be asking for 8 weekly,quarterly or one offs..... It seems to be harder to get 4 weekly jobs these days. ::)roll
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Thanks guys. Agree with gold and crystal clear..... I'm sorry but £7.00 is ridiculous. Seriously £7.00 for a quarterly clean? I think my pricing seems very fair. I would go at a tenner if monthly no probs as it would take 15 mins max but for quarterly custies have to understand the price will be more....
I do find more and more of the new enquiries I get tend to be asking for 8 weekly,quarterly or one offs..... It seems to be harder to get 4 weekly jobs these days. ::)roll
£7 is my monthly charge for that. £10 would be for quarterly. Take me 20 minutes tops really. Windows don't get super dirty in 3 months guys.
I have lots of work around that size and pricing and pull in minimum £30 an hour.
As I said, each to their own when it comes to pricing. I charge wait I feel is a fair price, and a price that I can make a good living off.
£30 an hour is fine for me.
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Thanks guys. Agree with gold and crystal clear..... I'm sorry but £7.00 is ridiculous. Seriously £7.00 for a quarterly clean? I think my pricing seems very fair. I would go at a tenner if monthly no probs as it would take 15 mins max but for quarterly custies have to understand the price will be more....
I do find more and more of the new enquiries I get tend to be asking for 8 weekly,quarterly or one offs..... It seems to be harder to get 4 weekly jobs these days. ::)roll
£7 is my monthly charge for that. £10 would be for quarterly. Take me 20 minutes tops really. Windows don't get super dirty in 3 months guys.
I have lots of work around that size and pricing and pull in minimum £30 an hour.
As I said, each to their own when it comes to pricing. I charge wait I feel is a fair price, and a price that I can make a good living off.
£30 an hour is fine for me.
...and when you are charging £45 an hour, that is what you will earn. ;)
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20£ for 8 windows, I'm too cheap.
My mistake is when I quote I give a price before I ask frequency, so end charging the same for all frequency.
Gonna have a big price increase this summer I think
Depends where you are.
Absoloutely no way would anyone in their right mind pay £20 for an end terrace house in the areas I work. (I do a lot of work in well to do areas and they wouldn't even pay that)
Your talking 15 minutes work.
Wow, all you guys must be rolling in it, earning £60-£80 an hour.
Personally I'd feel guilty for charging that much, but hey ho. If you can get away with it then fair play.
Your mad if you believe all the bs on here :)
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20£ for 8 windows, I'm too cheap.
My mistake is when I quote I give a price before I ask frequency, so end charging the same for all frequency.
Gonna have a big price increase this summer I think
Depends where you are.
Absoloutely no way would anyone in their right mind pay £20 for an end terrace house in the areas I work. (I do a lot of work in well to do areas and they wouldn't even pay that)
Your talking 15 minutes work.
Indeed, but I thought the point was that you would be pitching the price at a level where you don't really want the job anyway. Chances are that you wouldn't get the job but so what. If a job looks like being a liability the choices are to decline it or to put in a very high price.