Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: brad t on February 04, 2014, 12:11:15 pm
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anyone want to add any input good or bad to the post pined at the top of my facebook page https://www.facebook.com/BradleysWindowCleaning If you have any stories about things you have been told by customers please feel free to post them. If I have upset any one with this simply do a better job and stop blaming others because you are losing work. ;D >:( :o :-[ :'( :P :-*
Thanks B
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you made yourself look like a dick tbh mate
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as correct as the points you have made are, and a lot of them believe me are correct mate.
the point of your post is marketing, advertising is this way is not effective, (although the supermarkets do it all the time, they are more price wars) the reader is hit with loads of negatives, (what other window cleaners shouldn't be doing). it should not be about this, rather what you ARE doing, fill it with positives, we offer a monthly service, you CAN pay easily online or by check, we WILL clean all of your frames and be uniformed etc etc, i feel you will have a lot more success doing it his way, in fact why not leave what you have for a couple of weeks and then change it to the positive version and then see the return rates of each.
this is just my opinion judged by what i have learned from past experiences
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Michael if you look down the page you will see all the other posts are full of positives and yes they work well, but for me this post is working very well up to know and it has not been up for 24 hours yet.
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fair enough mate, not the approach for me, but horses for courses and all that
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We climb over gates.
We collect at night.
We turn up whenever.
^nothing wrong with the above^, providing your customers are happy for you to do so.
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http://www.fullclean.co.uk/fascia-cleaning-upvc-fascia-cleaners/
If your claim to clean back to "like new" is true, that is very cheap if the fascias haven't been cleaned in a long time and is then only achievable off ladders.
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£12 for a bungalow? Wow. Good on you if you get away with that.
Also does it not become a pain if you have to phone all your customers the night before?
I only offer text or email.
Otherwise I'd be on the phone for an hour each night speaking to the custies. No chance. Lol
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^nothing wrong with the above^, providing your customers are happy for you to do so. That it James we all work in different ways and its about keeping your customers happy. People always tell us these things because we call the night before for gate to be unlocked and we don't collect all payments are sent to us, so when we pick up new work they always tell us this is why they stopped the last cleaner ;)
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Not a good idea to post the pic of some scumbag climbing through a window. You are just reinforcing the publics perception that most window cleaners are scum. Not something I would want on my FB page tbh.
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customers will tell you many reasons why they don't have the previous window cleaner anymore, i would say around half of them don't have the previous window cleaner because they are a bad customer, your know the type that has to be contacted the night before and stuff lol
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you made yourself look like a dick tbh mate
As above if all window cleaners are dodgy and dress like chavs!!!!! , Who gave you the title of the best window cleaner UK and what makes you better than any of the good lads working in your areas . :P :P :P
I am pretty certain their is lads that have more knowledge and skill than yourself and were wearing uniforms long before you . :P :P :P . Mike
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bradley you come across as a tool, i wouldnt deal professionally with someone like you as a window cleaner or any other trade
your advertising on social media is laughable
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This is not what I think it's the publics perception of window cleaners, how many times a week do you get at least 1 off the list said to you?
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your advertising on social media is laughable- I know i never get any work off it just got to much time on my hands.
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8weekly g101 and fan jets ;)
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8weekly g101 and fan jets ;)
Weird, because that is what I use. I would NEVER advertise more than I knew could deliver. Like new isn't always achievable. G101 will not remove ingrained marks where the polish has deteriorated. You need UPVC restorer.
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This is not what I think it's the publics perception of window cleaners, how many times a week do you get at least 1 off the list said to you?
Never 8/10 window cleaners in my area are good window cleaners with good reputation . Mike
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anyone want to add any input good or bad to the post pined at the top of my facebook page https://www.facebook.com/BradleysWindowCleaning If you have any stories about things you have been told by customers please feel free to post them. If I have upset any one with this simply do a better job and stop blaming others because you are losing work. ;D >:( :o :-[ :'( :P :-*
Thanks B
Read with interest the comments posted by the 'general public' on your F.B page you appear to be gaining new work on a regular basis.....
However I would question whether you are single handedly responsible for climate change due to diesel costs.
Why so spread out??? Surely there's a windie nearby who misses out the frames - can't you just steal all of his work - wife and kids on the street etc...
IMHO negative comments about other windies will come back to haunt you, tell your custies what you like in person, slagging off other windies on-line... Hmmm not so sure
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8weekly g101 and fan jets ;)
Weird, because that is what I use. I would NEVER advertise more than I knew could deliver. Like new isn't always achievable. G101 will not remove ingrained marks where the polish has deteriorated. You need UPVC restorer.
+1 you will see the shadow of where the muck was if it was dirty long enough. You're like a kid with low self esteem, you dis everyone else to make yourself feel better. You should be pushing what you are good at (not making false promises), not listing what is wrong with others.
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So you can not clean fascia boards to a very high standad with wfp?
I do not dis anyone David, I have put a post on MY Facebook page called, The reasons people don't like window cleaners.
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So you can not clean fascia boards to a very high standad with wfp?
I do not dis anyone David, I have put a post on MY Facebook page called, The reasons people don't like window cleaners.
You can. But not 'like new' each & every time.
Personally-I make a point of saying they won't look new. Cause they aren't.
I find it better to under promise & over achieve than the other way round.
Whatever works for you though.
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customers will tell you many reasons why they don't have the previous window cleaner anymore, i would say around half of them don't have the previous window cleaner because they are a bad customer, your know the type that has to be contacted the night before and stuff lol
Many customers tell the next window cleaner why they stopped the previous one. Surely it would be bertter if they told the previous one so that he could either correct i or inform them that he doesn't work that way and they both move on.
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So you can notsome will just look grayan fascia boards to a very high standad with wfp?
I do not dis anyone David, I have put a post on MY Facebook page called, The reasons people don't like window cleaners.
You don't say to a ' very high standard' you say 'back to like new'. You cannot promise that with Wfp, some will look gray even if you scrub all day. You did ask for opinions so dont be getting arsey. I personally think it looks desperate. But if it works it works. I don't have much to do with most of my local windies but I wouldn't want to be known as the numpty with the Facebook page by them all.
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agree with david your facebook page makes you look desperate for work, im glad you live no where near me, all your advertising is doing is harm to yourself and the local window cleaners in your area
you should lay off the computer and get yourself out there leafleting or canvassing if you want to build up your business,
i don't waste my time with social media and i can guarantee i have more customers than you bradley
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dont slag off other window cleaners!leave that to your customers.
i agree with darren lane.when quoting add on jobs i say "ill do my best" not "they ll be like new when ive finished"and 9 times out of 10 they DO LOOK LIKE NEW again and the customer is very pleased and often text or phone me to say so.
re think.......if you do want to slag off other window cleaners DO IT ON HERE!! :D :D ;D ;D
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Can I ask WHY he should NOT point out other window cleaners lack of care?
This is a genuine question and not a 'go' at any one.
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Daz I get your point but it will not look very good on the website saying, we will clean them best we can but they could still be dirty when we finish ;D and as you said they do come up Like new, a lot more like new than before we cleaned them, never had a problem or a call back after a fascia clean.
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So when you go out canvassing Daz and find a new area with cleaners that don't clean the frames do you not say to people that you will clean the frames? Is that not the same as what i have done? only I have done it openly and not at the door not behind other cleaners backs ???
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bradley i always say to potential customers i will clean their frames,sills and doors every time as well as glass and clean their conny roof,solar panels and all UPVC as and when required if they want me to.
that is not slagging other window cleaners off.thats just stating the service i offer. :)
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Daz did you not do a post about things like this last week? Saying you had been to a area and the cleaners were not very good and you are going back to knock and tell people that you clean the frames, sills and doors? You are targeting other wc work and then saying am slagging others off by putting 1 post on Facebook called the reasons people don like window cleaners,
The way I see window cleaning is you will never keep everyone happy most people will not use my service simply because of price, but the ones that do would never drop you because of a cheaper quote. ;)
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ive no problem with your facebook page as such,i would trim
down your list of dislikes of window cleaners its a bit ridiculas
ive only ever personally heard on a regular basis two main reasons
for dislike of former window cleaner and thats frames and sills and
unreliability when it comes to turning up...all rest are irrelevant really.
Personally other windies going on your facebook page and having
a go is only serving to make you look better in the eyes of the public
so let them rant
But tone it down,just a little :)
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Thanks for the feedback Gary yes I can see what you mean by tone it down abit but I don't think it's bad to all window cleaners only the ones that do a bad job, and a bad service and i have no problem with work coming off this type of person. Now if I was saying we will be cheaper than your paying now this would be wrong as no one wins,the area prices drop for all cleaners and then standards drop for customers as people need to clean more to earn the same.