Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Roy Harding on March 20, 2006, 06:54:57 pm

Title: Post Office
Post by: Roy Harding on March 20, 2006, 06:54:57 pm

I use self addresed envelopes for my customers to post cheques back.

Today the post man knocked the door and had one in his hand with out a stamp, he said the charge is £1.21. >:(

So I said keep it as its a cheque for  window cleaning and Ill charge them twice next time. Had it been the price of a first class stamp all well and good, but £1.21.

Roy ;D

Title: Re: Post Office
Post by: williamx on March 20, 2006, 06:59:27 pm

Roy

You should of paid it and passed the charge plus you charge(£10) onto the customer.

Title: Re: Post Office
Post by: Roy Harding on March 20, 2006, 07:05:42 pm

Will

You think like my wife ;D ;D

Thats what she said.

Roy

Title: Re: Post Office
Post by: genesis_windows on March 21, 2006, 03:27:12 pm

happened a few times to me from different customers.
they havent done it since as i just added it on to their bill, which they didnt like! ;D
i have the option on my slips to call me and i will collect, although no-one ever does so they shouldnt moan about the stamp price.
somw w/cs put stamps on all their envelopes--sod that!!

Title: Re: Post Office
Post by: busydaffodil on March 21, 2006, 04:15:29 pm

The post office charge a flat fee of £1 for any envelope with not enough postage on for its weight.

So if you send off for a borchure & they under stamp it by 1p, you'll get charge £1.01 by the post office.

Title: Re: Post Office
Post by: Paul Coleman on March 21, 2006, 06:16:50 pm

Quote from: busydaffodil on March 21, 2006, 04:15:29 pm

The post office charge a flat fee of £1 for any envelope with not enough postage on for its weight.

So if you send off for a borchure & they under stamp it by 1p, you'll get charge £1.01 by the post office.

That's news to me.  How long they been doing that then?  They used to charge double the price it would cost to send.

Title: Re: Post Office
Post by: williamx on March 21, 2006, 06:20:13 pm

Quote from: The Shiner on March 21, 2006, 06:16:50 pm

Quote from: busydaffodil on March 21, 2006, 04:15:29 pm

The post office charge a flat fee of £1 for any envelope with not enough postage on for its weight.

So if you send off for a borchure & they under stamp it by 1p, you'll get charge £1.01 by the post office.

That's news to me.  How long they been doing that then?  They used to charge double the price it would cost to send.

They being doing it for a couple of years now I think

Title: Re: Post Office
Post by: windows_chepstow on March 21, 2006, 07:22:52 pm

Quote from: Roy Harding on March 20, 2006, 06:54:57 pm

I use self addresed envelopes for my customers to post cheques back.

Today the post man knocked the door and had one in his hand with out a stamp, he said the charge is £1.21. >:(

Roy ;D

Roy,

I've had similar, but worse!  (Sorry for being 'Billy two-sheds').

I went through a short phase of dishing envelopes out with no stamp.

Then I had a 'note' from the postman saying he tried to deliver a letter but no-one was in and there was a similar charge, and that I had to collect the letter from the local post office collection point.

Intrigued by what it could be, I headed straight down there and found after paying one-pound-something that it was a cheque for £6.00 from one of my customers who was too stupid to stick a stamp on the envelope I provided.

I use stamps now.  They're tax-deductable!

Title: Re: Post Office
Post by: Roy Harding on March 21, 2006, 08:55:48 pm

Tosh

I left one in envelope in someones porch, dam  postman came along thought it was mail. He took it and I paid him the charge open it and it was empty. :(

Paid for an empty envelope.

Ps did Tomo get in touch?

Roy

Title: Re: Post Office
Post by: AuRavelling79 on March 21, 2006, 09:41:42 pm

Good grief! You chaps molly-coddle your customers don't you?

Mine get a coloured slip of paper (4 per A4 sheet so the width of A4 x a quarter of A4 height.)

No envelope/no stamp/and certainly no collection!

Coloured paper so that it gets noticed and when it's dapped down on the kitchen worktop or the mantle-piece it catches their eye!

And they have to send it back with their cheque/or with the cash they put through my door so that Mr Smith's cheque/cash gets cleared against the right Mr Smiths account.

Even my small commercials (£20/£30 level) get the same bill/receipt and pay out of petty cash.

Larger commercials get an invoice.