Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: supernova77 on January 19, 2014, 09:37:03 pm
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Hi All,
Within the last week I have had one existing customer put the price up from £25 every 8 weeks to £30 every 8 weeks... They put the price up..! It was a good earner at £25!
Also another customer (£65 every 8 weeks) phoned and said they want the back bottom windows cleaned once a month as they are the ones they look out of the most, how much would that be... I said £20 - and the rest of the house cleaned as normal every 8 weeks.
Has anyone else had any similar unusual situations?
Andy
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I used to clean the windows for a football league club chairman. He put his house up a tenner 3 years on the trott, and got a £60 tip every christmas :D
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I used to clean the windows for a football league club chairman. He put his house up a tenner 3 years on the trott, and got a £60 tip every christmas
You used to?
Did he get rid of you because you were too expensive? Lol.
;)
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I recently had a £70 3 monthly goto monthly which was a nice touch.
Nothing apart from that, mine has been the opposite customers asking to go every 8 insteAdof 4 which is a bit of a bummer.
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I used to clean the windows for a football league club chairman. He put his house up a tenner 3 years on the trott, and got a £60 tip every christmas
You used to?
Did he get rid of you because you were too expensive? Lol.
;)
I sold that round years ago.
I was travelling 2 hours every day for 4 years, then my mate was selling some work that I added on to what I had in my area, and now have 550+ houses on my door step, litterlly.
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I quoted £17 for a house recently, but the customer insisted on paying £20 as that is what her last window cleaner charged, before he stopped coming!.
Another customer last week told me it was about time i put her price up!
:)
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I've only ever had one customer put their own price up.
A quid.
A few years later-she binned me.
She'd had the decorators in and they told her WFP was ruining her painted windows
Ho hum.
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Last week a lady I know, and do alot of work for added £25 on to my quote to clean one of her properties.
She was then giving the quote to the letting agents, who was then billing the tenants as they were supposed to get the windows cleaned before they moved out.
(I expect she will ask me for a 'favor' at some point tho lol)
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I've only ever had one customer put their own price up.
A quid.
A few years later-she binned me.
She'd had the decorators in and they told her WFP was ruining her painted windows
Ho hum.
Don't you just hate that when crap painters come along and slag wfp off only to find their paint job is off poor standards cause they're too lazy to rub the wood smooth and just paint over the existing stuff which just flakes off after a short while. Always go back and see the ex customer when the paint job deteriorates and comment on how good a job the painter done and then I recommend my friend to come along and put the job right and normally end up getting the job back ;D I have a good painter I recommend to my customers as he does a top job and in return of getting him new work he looks after me :)
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My strangest customer has a window cleaner which told her that his insurance company told him he can't go up ladders any more so could only do downstairs so she said ok. ;D.
When I canvassed I joked and said ill do the upstairs and she said yes please. So I charge £17 and do it wfp and drip all over his windows. She doesn't want to dump him as he has been going for years but she told me the jobs mine if he stops coming. ;D ;D
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I had one this week who replaced 3 sets of back windows all little square jobbies with a single back glass door and put her own price up by a fiver even though there is probs 80% less glass lol then to top it off she gave me a £20 Christmas tip she had forgot to give me at christmas
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I've only ever had one customer put their own price up.
A quid.
A few years later-she binned me.
She'd had the decorators in and they told her WFP was ruining her painted windows
Ho hum.
Don't you just hate that when crap painters come along and slag wfp off only to find their paint job is off poor standards cause they're too lazy to rub the wood smooth and just paint over the existing stuff which just flakes off after a short while. Always go back and see the ex customer when the paint job deteriorates and comment on how good a job the painter done and then I recommend my friend to come along and put the job right and normally end up getting the job back ;D I have a good painter I recommend to my customers as he does a top job and in return of getting him new work he looks after me :)
I also read that new paint is not as good as old paint because there isn't any lead in it anymore.
I seem to remember the guarantee only being 5 years on paint but used to be 10. Willing to be corrected by someone with more knowledge though.
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I've only ever had one customer put their own price up.
A quid.
A few years later-she binned me.
She'd had the decorators in and they told her WFP was ruining her painted windows
Ho hum.
Don't you just hate that when crap painters come along and slag wfp off only to find their paint job is off poor standards cause they're too lazy to rub the wood smooth and just paint over the existing stuff which just flakes off after a short while. Always go back and see the ex customer when the paint job deteriorates and comment on how good a job the painter done and then I recommend my friend to come along and put the job right and normally end up getting the job back ;D I have a good painter I recommend to my customers as he does a top job and in return of getting him new work he looks after me :)
I also read that new paint is not as good as old paint because there isn't any lead in it anymore.
I seem to remember the guarantee only being 5 years on paint but used to be 10. Willing to be corrected by someone with more knowledge though.
It's down to the Bureaucratic mentality of the EU and it's less about the painter.
Every time the EU decrees that paint be re-formulated for reasons of COSHH, the new product is almost always inferior to that which it replaces.
Lead was the first issue - lead based gloss paint when used for exterior work could have a life expectancy of up to 20 years - the current Dulux Weathershield is probably good for 5 ! Most telling is that the current Weathershield Gloss has the same life time in either oil or water based versions, in fact the water based alternative seems better suited to the UK weather. Even high performance coatings will fail in under a year if exposed to excessive sunlight or extremes of temperature - preparation, though vitally important for a good result, is less important than previously as generally the paint system will have failed externally long before it comes unstuck !
-
I've only ever had one customer put their own price up.
A quid.
A few years later-she binned me.
She'd had the decorators in and they told her WFP was ruining her painted windows
Ho hum.
Don't you just hate that when crap painters come along and slag wfp off only to find their paint job is off poor standards cause they're too lazy to rub the wood smooth and just paint over the existing stuff which just flakes off after a short while. Always go back and see the ex customer when the paint job deteriorates and comment on how good a job the painter done and then I recommend my friend to come along and put the job right and normally end up getting the job back ;D I have a good painter I recommend to my customers as he does a top job and in return of getting him new work he looks after me :)
I also read that new paint is not as good as old paint because there isn't any lead in it anymore.
I seem to remember the guarantee only being 5 years on paint but used to be 10. Willing to be corrected by someone with more knowledge though.
It's down to the Bureaucratic mentality of the EU and it's less about the painter.
Every time the EU decrees that paint be re-formulated for reasons of COSHH, the new product is almost always inferior to that which it replaces.
Lead was the first issue - lead based gloss paint when used for exterior work could have a life expectancy of up to 20 years - the current Dulux Weathershield is probably good for 5 ! Most telling is that the current Weathershield Gloss has the same life time in either oil or water based versions, in fact the water based alternative seems better suited to the UK weather. Even high performance coatings will fail in under a year if exposed to excessive sunlight or extremes of temperature - preparation, though vitally important for a good result, is less important than previously as generally the paint system will have failed externally long before it comes unstuck !
Ta. Think you've posted that before. Think that's why I thinked wot I thunk.
Does make me laugh though. Shane though, the customer I lost is 3 doors down from one I kept. Same style of windows.
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I've only ever had one customer put their own price up.
A quid.
A few years later-she binned me.
She'd had the decorators in and they told her WFP was ruining her painted windows
Ho hum.
Don't you just hate that when crap painters come along and slag wfp off only to find their paint job is off poor standards cause they're too lazy to rub the wood smooth and just paint over the existing stuff which just flakes off after a short while. Always go back and see the ex customer when the paint job deteriorates and comment on how good a job the painter done and then I recommend my friend to come along and put the job right and normally end up getting the job back ;D I have a good painter I recommend to my customers as he does a top job and in return of getting him new work he looks after me :)
I also read that new paint is not as good as old paint because there isn't any lead in it anymore.
I seem to remember the guarantee only being 5 years on paint but used to be 10. Willing to be corrected by someone with more knowledge though.
It's down to the Bureaucratic mentality of the EU and it's less about the painter.
Every time the EU decrees that paint be re-formulated for reasons of COSHH, the new product is almost always inferior to that which it replaces.
Lead was the first issue - lead based gloss paint when used for exterior work could have a life expectancy of up to 20 years - the current Dulux Weathershield is probably good for 5 ! Most telling is that the current Weathershield Gloss has the same life time in either oil or water based versions, in fact the water based alternative seems better suited to the UK weather. Even high performance coatings will fail in under a year if exposed to excessive sunlight or extremes of temperature - preparation, though vitally important for a good result, is less important than previously as generally the paint system will have failed externally long before it comes unstuck !
Ta. Think you've posted that before. Think that's why I thinked wot I thunk.
Does make me laugh though. Shane though, the customer I lost is 3 doors down from one I kept. Same style of windows.
Apparently the paint makes you senile - suppose they better re-formulate it again :'(