Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Carl2009 on January 06, 2014, 03:45:06 pm

Title: Do you prefer your custies to be in or out when you clean
Post by: Carl2009 on January 06, 2014, 03:45:06 pm
When custies are in I generally get paid (unless they pay online), but I end up having to have a 5 minute conversation with each. With 15 cleans in a day that adds up. The upside is that it's good for cashflow.

When custies are out I can crack on to the next job, but I don't get paid. I get home earlier and can get sorted with the jobs I have here (we live on a smallholding).

What do you prefer?
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: richard groves on January 06, 2014, 03:54:45 pm
When custies are in I generally get paid (unless they pay online), but I end up having to have a 5 minute conversation with each. With 15 cleans in a day that adds up. The upside is that it's good for cashflow.

When custies are out I can crack on to the next job, but I don't get paid. I get home earlier and can get sorted with the jobs I have here (we live on a smallholding).

What do you prefer?

Out, I can work quicker without them knowing and getting the chance to say "finished already", whilst begrudgingly paying me ( doing the maths in their head as to my hourly wage, "and he's just a bloody window cleaner"  >:()
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: lal on January 06, 2014, 03:59:11 pm


  in so i can collect the wedge, without having to come back for it.


Regards
lal
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: dave f on January 06, 2014, 04:03:19 pm
out so i can bump all the bathroom windows ;D
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: C o z y on January 06, 2014, 04:06:10 pm
Not bothered. I like the contact and find it builds loyalty in custies. If they pay on the day, good.
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: PHILIP HARDY on January 06, 2014, 04:09:25 pm
Its a quicker job when they are out but you have to do it better, there is one thing a custie always does when they get home and find the 'windows cleaned' card on the floor, yes you have guessed it, they check the windows, They better be done good!!
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: H20cleaning on January 06, 2014, 05:00:25 pm
In... 90 percent of my customers are cash on collection so easier when their in.
If i was busier i imagine i would want them all to be at work and change to direct deb
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: PoleKing on January 06, 2014, 05:15:33 pm
Out!
I'd have them all out and paying DD if I could.
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: PurefectWindowCleaning on January 06, 2014, 05:24:58 pm
100% out...

Ive been doing my round for 10 years, so have a decent relationship with customers already.

Also, my round is slap bang on my doorstep, aswell as being really compact, so collecting isnt an issue. (not that I do even collect, they drop round mine or pop cheque in the post.


With them being out, you can get on with the job.
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: ascjim on January 06, 2014, 05:43:27 pm
I prefer out, can blitz it then ;)
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: mufcglen on January 06, 2014, 05:56:44 pm
out and would love them all to be bank payment, but i do have one guy who ive been doing since i started and never met him yet, standing order every month and always out!!!
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: Johnny B on January 06, 2014, 07:52:08 pm
Not bothered. I like the contact and find it builds loyalty in custies. If they pay on the day, good.

+1

John
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: robertphil on January 06, 2014, 07:56:35 pm
i dont like the days where i never see a single customer
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: dotty on January 06, 2014, 08:24:41 pm
like them out cos they try getting me in bed and at my age can only manage about four
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: Positivity on January 06, 2014, 08:26:58 pm
Two coffees and biscuits today - Mince Pies n Wagon Wheels haven't had those since I was a kid!
Often sat out in the garden or conny having tea and coffee chatting with the pets around and swapping plants and recipes and herbs and stories.
Can't do that when they're out can you?
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: Matt - aquatec on January 06, 2014, 08:28:11 pm
Much better if they are out... Most of mine are pay directinto my bank which is good news... Occasionally they are in which is a good thing cus I can have a 2 min chat... But not every time....
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: trippyboy on January 06, 2014, 09:56:55 pm
I prefer out, can blitz it then ;)
what he said
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: G Griffin on January 06, 2014, 10:05:09 pm
Do you mean out or out out?
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: Carl2009 on January 06, 2014, 10:06:36 pm
Do you mean out or out out?

In, out

Shake it all about  :)
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: PoleKing on January 06, 2014, 10:07:02 pm
Two coffees and biscuits today - Mince Pies n Wagon Wheels haven't had those since I was a kid!
Often sat out in the garden or conny having tea and coffee chatting with the pets around and swapping plants and recipes and herbs and stories.
Can't do that when they're out can you?

Exactly! Out.
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: G Griffin on January 06, 2014, 10:20:55 pm
Do you mean out or out out?

In, out

Shake it all about  :)

It is important. You don't want your customers in a nightclub in their slippers, with a cut loaf and some milk.
Title: Re: Do you prefer your custies to be in or out when you clean
Post by: rosskesava on January 06, 2014, 10:22:59 pm
Definitely out.

I don't want the custies to know how quick I do their windows.