Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: kempy on January 02, 2014, 04:43:29 pm
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Hi I'm a Wfp window cleaner , but I do a little bit of carpet cleaning , friends and family , only about one job a month .
So as you can tell , pretty much a novice .
Did this carpet today , normal everyday type carpet , and I removed the wine stain very easily but only made the other type fade a little .
The spill is Amoxyicillin - kids medicine - bright Yellow colour , I did think I'd struggle to remove it .
I use a Rug Doctor - I know , it's only a average machine , like I said I'm only a novice.
I used a PROCHEM double clean crystals
And initial attack was a product called SHIFT - by craftex
Any advice welcomed as I'd like to go back there and remove it if possible
Cheers Dave
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Kiddies medicine is usually very easy to remove. I wouldn't have used a product like Shift for this and the fact that you have may have made matter worse, not better. Using a Rug Doctor doesn't help either as you would probably have got a lot better result if you'd used a hand tool and simply flushed the majority of the stain out with plain water then see what you are left with and deal with it accordingly.
Simon
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Like I said I'm no expert .
The stain has been there about a year ,
Any other advice welcome
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What is a normal everyday type of carpet?
I would consider upgrading your rug doctor ASAP if you want to build the carpet cleaning side of your business. Twin vac 135psi pump as a minimum.
You could do with flushing the stain out with a hand tool and them testing various spotter to see if you get transfer on to a white terry towel.
Without knowing anymore I would think the stain is permanent or you are looking at advanced stain removal due to what you've used already and the colour.
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Any other advice welcome
Go on a training course before you do some serious damage and get rid of the RD, or stick to window cleaning.
Simon
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my advice is don't tell your customers your "no expert"...
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Oh dear , I only wanted some honest advice , and like I said I'm one expert .
Oh well
Cheers anyway
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I'm no expert , should of said .
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Kempy,
You asked for some honest advice and got it. Sorry if it wasn't what you wanted to hear.
Simon
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Advice was what I wanted , the response was a little bit harsh .
Oh well -google etc and ring someone .
Anyway , thanks Dave .
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Yellow stains are always a bad sign, tell them before you start it's unlikely to come out.
As long as they are told before they are ok with it.
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Any other advice welcome
Go on a training course before you do some serious damage and get rid of the RD, or stick to window cleaning.
Simon
Wow.
I thought it was just the window cleaning section that was full of aggressive posters.
We all have to start somewhere in whatever field we are in. Wether you've been in a course or not, you encounter problems that you aren't sure how to deal with.
Telling someone to "stick to window cleaning"...........oh dear.
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Aggressive? Just being truthful and... he did ask!
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These are harsh replies but let's look at what information we have got
1. A yellow medicine
2. An average carpet
There's just not enough to give a 'just' answer, ideally a cleaner should be testing with a ph meter going in with double clean with a ph of 9.8 isn't the way my training was taught to me, as said by simon a clear water rinse would be better then you 'possibly' would go down the oxidisation route but that is based on limited supplied knowledge by yourself.
High ph is great at cutting through grime but ideally you should start at neutral, if you do want to be more successful at stain removal you need more knowledge at fibre identification and learn which products are made for what if you are going to charge people for your service.
Shaun
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Jonny
The advice Simon has given is the best advice carpet cleaning is not rocket science but does require a little knowledge that is best learned on a training course as for using a rug doctor probably goes down the same on here as cleaning windows with one of those little squeegees from a pound shop
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Or using an crumpled up pair of grandmas knickers to clean windows and then ask, 'why are they all streaky?' ;D
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My reply wasn't harsh.
You expect to go into customers houses to work on their £300, £500, £1000+ carpets without seeing yourself as an expert speaks volumes.
See this is the problem with carpet cleaning. A lot of people think its a quick run over with any old crap machine. Its bad when the customers think that but its even worse when the carpet cleaner himself thinks the same.
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Nevermind , I got the red wine stain out and many others , and the customer was very happy and grateful .
Overall the carpets come up well
Yes I'm not a professional , and yes I probably require a £2500 machine and a course .
But I thought I'd ask for advice - that's all .
Imagine if I ask for advice on what machine to buy etc . Dread to think .
I did say prior to cleaning that the yellow Amoxyicillin -kids medicine may not come out -simple . And common sense I used .
Anyway , I did get some advice from the above
Kind regards
Dave
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Carpet cleaners for some reason get upset when they spend a lot of money on kit, training and marketing and then some guy with no clue about carpets gets the job. Could it be that it's because he's in their face every month that he gets it by any chance?
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This customer isn't on my window cleaning rounds , there about a 30 mile drive away , friends of the family .
That's all , wasn't pinching work etc .
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Dont worry about it. Your not pinching work even if they had another carpet cleaner before.
No one owns customers. They make a choice
If any one feels threatened by other carpet cleaners doing the job cheaper then they are going after the wrong customers.
With regard to your original question not everything comes out. However as has been stated get some training in. I come from a window cleaning background and still have a window cleaning round I have found carpet cleaning is not something which can be picked up like window cleaning. Courses are not that expensive and you will learn more than you think. Training gives you confidence, gives you a structured way of tackling problems, and you will have much better results meaning more referrals and more business.
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Cheers Robin ,
I told them I'd get back to them after some advice , what would you suggest is the best way of trying to remove it or fade it .
Thanks
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At this point I think I would first thoroughly flush with plain water the treat with some prochem pro stain. If that was no good then I may try some dye X or dye gone or possibly some prochem oxibrite mixed with fibre shampoo. Having said that though its really difficult to say without having a look, any one of those things may remove colour from the carpet.
If you would like an other opinion, you seem to use prochem chems, so prochem have a technical help desk. If you describe the problem to them and what you have tried so far they will advise what you could try next. They will probably also try to sell you a training course. ;D
Rob
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Cheers
Great advice thanks
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Kempy, if its a wool carpet, it`s very likely that a yellow stain wont come out.