Clean It Up

UK General Cleaning Forum => General Cleaning Forum => Topic started by: lisa123 on March 17, 2006, 12:51:58 pm

Title: commercial customer satisfaction agreement
Post by: lisa123 on March 17, 2006, 12:51:58 pm

has anyone got one, or can give me some pointers on how to write on?

Arthur has mentioned i should get one sorted for my commercial customers incase of dispute and late payment.
If i can show they are happy with that months work, then they will have no problem paying, right? and if they are late paying then they cant say "well actually the work wasn't up to standard, i'm with holding payment" because they have already signed to say that it was up to standard.

Title: Re: commercial customer satisfaction agreement
Post by: steve massey on March 17, 2006, 09:55:10 pm

We get our commercial window cleaning customers to sign these,

Your company name..........................
.........................................................

Work was completed to a satisfactory standard on date.................... any discrepancys must be reported within 48 hours to our office number..................

Description of work ....................................

Sign..............................
print..............................
position.........................

Title: Re: commercial customer satisfaction agreement
Post by: lynngc on March 17, 2006, 10:01:17 pm

lisa,
sent you mail. let me know if you got it.

lynn ;D

Title: Re: commercial customer satisfaction agreement
Post by: AJCleaningServices on March 18, 2006, 01:44:52 am

Lisa,

I have just come back from CARPEX, sent you e-mail...

Have you red this topic (http://www.cleanitup.co.uk/smf/index.php?topic=17937.0), you may find some useful templates there...

Regards,
Arthur