Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Caleb Morley on December 04, 2013, 03:07:01 pm

Title: Re-organising the round
Post by: Caleb Morley on December 04, 2013, 03:07:01 pm
Alright lads,

I've got to the point where my round needs reorganising.

When I first started I offered 4, 6 and 8 weekly cleans. I've even hot about 5 12 weeklys.

What it means is that I'm not working efficiently. I was thinking of emailing them all saying its 4 or 8 weekly now.

Has anyone else massively reorganised their round?

Any tips?

Cheers,

Caleb
Title: Re: Re-organising the round
Post by: Ian101 on December 04, 2013, 04:11:33 pm
just do it mate none will notice except the pensioners who write it on the calender when you last cleaned  ;D

if they do notice most wont be ar sed and those that moan too much you can either switch em to a mutually conveniant frequency or cull them.
Title: Re: Re-organising the round
Post by: Pro-Smart on December 04, 2013, 04:26:52 pm
Alright lads,

I've got to the point where my round needs reorganising.

When I first started I offered 4, 6 and 8 weekly cleans. I've even hot about 5 12 weeklys.

What it means is that I'm not working efficiently. I was thinking of emailing them all saying its 4 or 8 weekly now.

Has anyone else massively reorganised their round?

Any tips?

Cheers,

Caleb


I've avoided the "6 weeklys" - they always crop up on really busy days. IMO I would just put the 6 weeks on 8 weeks (they'll probably not notice especially if you wfp them). It would then leave you more space for new custies.... Job's a goodun!  :)
Title: Re: Re-organising the round
Post by: paul ette on December 04, 2013, 04:45:07 pm
im in the same situation, im now trying to get everybody on 6 weeks and the odd 12 weekly. i find 6 weekly to be preffered by most people and they hardly ever notice if your early or late
Title: Re: Re-organising the round
Post by: Caleb Morley on December 04, 2013, 05:01:18 pm
Going to have to be fairly ruthless as it is my business and it's the 5% of customers that muck everything up.

Will feedback in Jan once I've made the changes.

Cheers,

Caleb
Title: Re: Re-organising the round
Post by: ascjim on December 04, 2013, 05:06:32 pm
Keep a standard of 4 weekly, 8 weekly and if need be 12 weekly. No mucking about mate