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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Julian Williams on December 01, 2013, 09:33:51 am

Title: Payatrada card system
Post by: Julian Williams on December 01, 2013, 09:33:51 am

Hi has anyone had experience of the Payatrader card system and thoughts on whether this system has its uses for window cleaning customer payments or is it just not worth bothering with.  ???

Title: Re: Payatrada card system
Post by: Inspire Cleaning on December 01, 2013, 01:35:16 pm

We used the Payatrader chip/pin terminals in our vans and we never got on with it. Reception was not good in places out of town.

In town it was easy to use and customers liked it. We still use Payatrader but only on our website.

Ask to trial one, customer service is excellent.

Title: Re: Payatrada card system
Post by: windymiller on December 01, 2013, 01:39:36 pm

Try using paypal here chip and pin terminal £99 i think, you use your mobile smartphone so as long as you get a mobile signal it will work  ;)

Title: Re: Payatrada card system
Post by: andyjm1 on December 01, 2013, 02:46:18 pm

Can't see why anyone would want to pay a joining fee of £99 and over 2% per transaction when there's much cheaper options available.

Title: Re: Payatrada card system
Post by: Julian Williams on December 01, 2013, 05:05:18 pm

When you say cheaper options what do you mean/suggest?.

Title: Re: Payatrada card system
Post by: Carl2009 on December 01, 2013, 05:54:22 pm

Costs have to be covered from revenue, as with any overhead. Payatrada, if 2% is not a bad cost - if they won't BACS payment to you. Also it improves cashflow. Not sure if everyone will be comfortable with it - depends on the age profile of your custies. They also have to be in. If there is mobile coverage then it's fine, but I'm rural.

On payments generally i've moved all my PayPal custies to BACS - saving the PayPal commission (BACS is free) or the cost of an SAE. Also PayPal takes 3 days to credit your account. An SAE is cheaper than PayPal over about £15 or so.

Title: Re: Payatrada card system
Post by: andyjm1 on December 01, 2013, 06:01:14 pm

We accept BACS, cheque, standing order, direct debit, Paypal, Pingit and of course cash. We are trying to phase out Paypal because it's the most expensive.

Title: Re: Payatrada card system
Post by: Pro-Smart on December 01, 2013, 06:58:59 pm

Quote from: andyjm1 on December 01, 2013, 06:01:14 pm

We accept BACS, cheque, standing order, direct debit, Paypal, Pingit and of course cash. We are trying to phase out Paypal because it's the most expensive.

I have all those as well, but charge an extra £1 if they pay via PayPal - that covers the fee in most cases. No-one has complained about the extra fees so it seems to be well accepted.

Title: Re: Payatrada card system
Post by: Julian Williams on December 01, 2013, 08:00:27 pm

Cheers guys, really helpful ;D