Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: H20cleaning on November 26, 2013, 11:28:56 am
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Every year i have give all my customers a chrisas card wishing them the best and thank them for continued custom, does anyone else do the same? Its gets me extra
Tips aswell;)
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Just out of interest, H20, how many customers do you send Christmas cards to?
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I use to , but now too many and too busy , kids , work and social .
Good idea .
I did it once after all my December work was completed as I didn't want it to come across as begging letter .
More of a proper sincere thanks
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no chance.
it would be too expensive!
i have been playing with the idea of having a new calling card designed for christmas next year, so the back of it says 'Happy Christmas' and tells them when the office is closed etc
that would be less expensive and less hassle!
wev'e got 500 clients
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I have considered writing all my customers a letter at Christmas........but not for long ;D. A letter? Blimey!
I just wish them 'all the best' verbally; maybe the odd handshake. And then only if they do it first; I don't want to appear to be hinting for a tip.
I provide them with good service and I don't feel I need to show my gratitude for that.
If they tip, I thank them and wish them 'all the best'. If they wish me 'all the best', I reciprocrate.
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i do it and its not expensive
i buy them at tesco packs of 50 about 4 quid and i give them out after each clean,I've been giving them out for about a month now lol.
tip would be nice but i don't care if i get 1 or not to be honest,just grateful for the work.
thinks its a nice touch to say thank you
regards
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I do it every year for about 1600 customers. We have a stamp and just stamp inside of every card!
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I do it every year for about 1600 customers. We have a stamp and just stamp inside of every card!
Ah the personal touch.
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no i never send cards.i usually get between £500-£600 in xmas tips(or used to!!)more like £300-£400 these days.
i think its more important to provide a good service all year.i always wish my customers all the best and if they tip they tip!
;D ;D
£40 up to now! :)
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Darren,
You offering to write them all out for me then, that'll be nice and personal then ;)
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Darren,
You offering to write them all out for me then, that'll be nice and personal then ;)
Lol. I don't speak to mine, let alone yours.
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no chance.
it would be too expensive!
i have been playing with the idea of having a new calling card designed for christmas next year, so the back of it says 'Happy Christmas' and tells them when the office is closed etc
that would be less expensive and less hassle!
wev'e got 500 clients
Wish i only had 500 to write out.
Every year i pop a card through there doors, customers love it and tips 5/6 fold the cost of giving each customer a simple card that they appreatiate.
Dont be a scrooge. Its xmas.
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I do it every year for about 1600 customers. We have a stamp and just stamp inside of every card!
Ah the personal touch.
LOL - Just spat a mixture of tea and maltesers everywhere lol
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To expensive? ;D
Im not saying buy them a individual card for each customer haha packs of 25or 100 will cost around £6.00 then everynight whilst printing work sheets write them out for each day! Takes me around 15mins a night but its
A nice touch and it gets extra beer money! Customers forget
Its the last clean before christmas!
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I might be missing the true spirit of Christmas but all I'm hearing is how cards lead to tips, exceed the cost of the cards and how cheap the cards are!
And then go on about Scrooge ;D.
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I might be missing the true spirit of Christmas but all I'm hearing is how cards lead to tips, exceed the cost of the cards and how cheap the cards are!
And then go on about Scrooge ;D.
;D
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nope..but if i see them face to face i wish them a happy xmas
and thank them for their custom
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nope..but if i see them face to face i wish them a happy xmas
and thank them for their custom
+ give them the 5sec silence & if no tip 'right ill b off then' ;D
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No. As far as I know, I haven't lost a single custy because they didn't get a card from me. Smacks of begging for a Christmas tip.
Everyone to their own though eh?
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Well i doubt a customer would say " im cancelling you as i never got a christmas card" lighten up, its a chance to show professionalism and let the customers know you take your business seriously and thank each of them for their continued custom :)
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We give each customer a card (handwritten) and the 8x that are not on get one posted. We write them out the night before and pop the next clean card / windows have been cleaned card in at the same time. My LO is 12 and helps write them out now, so its a little less tedious :)
Mrs Smudger
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I don't 'cos I can't read or write.
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Well i doubt a customer would say " im cancelling you as i never got a christmas card" lighten up, its a chance to show professionalism and let the customers know you take your business seriously and thank each of them for their continued custom :)
Yep, that's my point exactly, never lost one because of it. ;) Does your bin man or hairdresser or postman send you a Christmas card? What's "professionalism" got to do with it? If I don't send them a card then I'm unprofessional ??? Smacks of grovelling for a tip to me mate. Not saying that's what you're doing, I'm saying that I would see it that way if my bin man / hairdresser etc would send me a card.
I understand that some of you see it different, but hey, that's life. Happy Christmas holidays by the way :D
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I don't 'cos I can't read or write.
;D
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A binman isnt self employed and noone gets a say they turn up
And empty your bins.
A barbers we go to when we want they have a shop
And we usually tip them anyway (unless your a tight git)
and as for professionalism, i think it looks better showing that you arnt scrimping and are willing to spend a few quid to wish the customers all the best:)
If you haven't done it before then thats fine, i always have and just wondered if i was the only one.
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Well i doubt a customer would say " im cancelling you as i never got a christmas card" lighten up, its a chance to show professionalism and let the customers know you take your business seriously and thank each of them for their continued custom :)
Yep, that's my point exactly, never lost one because of it. ;) Does your bin man or hairdresser or postman send you a Christmas card? What's "professionalism" got to do with it? If I don't send them a card then I'm unprofessional ??? Smacks of grovelling for a tip to me mate. Not saying that's what you're doing, I'm saying that I would see it that way if my bin man / hairdresser etc would send me a card.
I understand that some of you see it different, but hey, that's life. Happy Christmas holidays by the way :D
+1 christmas card drops through letter box custie thinking hes after a tip.
better thanking your custies in person than sending a card just my thoughts.
any way i thank my custies when i collect. not once a year. ;)
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A binman isnt self employed and noone gets a say they turn up
And empty your bins.
A barbers we go to when we want they have a shop
And we usually tip them anyway (unless your a tight git)
and as for professionalism, i think it looks better showing that you arnt scrimping and are willing to spend a few quid to wish the customers all the best:)
If you haven't done it before then thats fine, i always have and just wondered if i was the only one.
I see your point mate, but I think a custy's first thought when they get a card from their window cleaner would be "eh? what's that all about?" rather than "OH, our windy has sent us a card, that looks professional. He must have cash to spare to show us how much he cares".
If I start getting cards off my bin man or hairdresser, or my windy (If I had one) I'd think he's after a tip, or is lining my missus up ;D ;D As you say, it's upto us isn't it. So good luck, what about a card for me then? ;D
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just ordered 1000 xmas cards
2000 valentines cards
1000 easter sunday cards
1000 good friday cards
1000 happpy new year cards
i will send 1000 postcards when on holiday to all customers.
that should keep them happy next year. ;)
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I send christmas cards to everyone and Valentines day cards to the milfs thats all that it needs ;)
I dont do it for tips i generally do it to thank customers! Im 21 and i think that most of them would think its thoughtful of me(tips are welcomed ofcourse) :o
Anyway if we all did the same then we would be boring!
Tis the season to be jolly lalalalala la la la laaaaaaa