Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: paul ette on November 06, 2013, 04:22:13 pm
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...in the rain? thats all i hear on days like this, tried this rain garuntee thing , still wont av it.
so no theres no point in the rain :-\
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Been cleaning all this week, some houses i turn up at the windows are bone dry and i show the customer if they moan.
You need to train your customers.
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...in the rain? thats all i hear on days like this, tried this rain garuntee thing , still wont av it.
so no theres no point in the rain :-\
do the ones who are out
do the ones who pay standing orders
and work in the rain up to a point
and educate the clientèle
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im trying, have to send a text to most as gates always locked and i cant do gate jumps due to bad knees, im fairly new only started last year, my goal is to get double my customers by end of next year and dump all "not today people" , its not that bad really, just having a moan ;)
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paul ive also been cleaning in the rain the last couple of days.good waterproofs,hot wfp and ive been burning through work very fast. ;)
i work in heavy rain as well if its coming straight down(no wind).most customers just come out and pay as ive been doing this for years now. ;)
this way i keep on top of my workload and money in the bank.its a win win mate! ;) :)
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Fair play to anyone who can get away with cleaning in the rain, it doesn't sit comfortable with me, especially with wfp I think the customers are bound to question the logic of pouring water on water, we all know that de-ionised is not rainwater but they don't understand the concept of purified water, no matter how many times you explain they just see it as water.
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i try not to work in it due to cancellations, just gets on my tits when tomorrow is dry and bright but because i text today when its raining i get the but its raining? yes but its not tomora, cant win sometimes
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pro poler its all about ATTITUDE to your business!!if your dont get the work cleaned you dont get paid!the windows still come up clean even in heavy rain.
its just a matter of changing your thinking and being prepared with the best waterproofs and equipment you can afford.
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I did four houses in the rain this morning but got fed up. No comments from any customers all of whom were in. I wouldn't start a house in heavy rain, but will in light rain. Two of the houses were finished in heavy rain though. It was off and on so I just gave up in the end.
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what do you do if they say not in the rain? do you ditch them or grin and bare it
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i started on a commercial at 10am then moved on to some run of the mill domestics and finished at 230pm.half hour for lunch so 4 hours "on the glass" £150.not bad for a crappy rainy day in november! ;D
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When I first came on here I would never clean in the rain. I still rarely clean in bad weather but what I have found is it's 90% in my head. I didn't work this morning but got out after lunch, the weather hadn't improved much but I raced through eight houses in an hour and a quarter. No one mentioned the weather at all but one did mention how quick I'd cleaned their house.
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I started at 11 and finished at 3.30. The light rain started at around 12 and the heavy stuff came around 2.45. I carried on throughout with a good set of waterproofs. Quite a few custys were in but they more felt sorry for me than anything else - I think this is because over the past couple of years whenever I was cleaning in the rain I would remind them that the rain did not affect the results and I would stand by my work. As said above I think it is about educating the custy and managing their expectations as, with our wintery weather, the alternative is to sit there twiddling your thumbs waiting, hoping and praying for fine weather - that is no way to run a business.
Cheers, Tom
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I've worked in the rain today and for times and times in the past - done it but not comfortable with it.
I don't like getting wet or rain in my eyes.
I don't like handling dripping wet cones and reels and poles in the van.
I don't like the filth from the hose dragging up my trousers and over my boots.
I don't think the customers are happy about it either just because they don't say anything - we know what a nation of sheeples the British are - rather get done over than "Cause a scene."
But if you can get away with it and feel happy doing it - fair play.
P.
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what do you do if they say not in the rain? do you ditch them or grin and bare it
I have never had it said to me.
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Just say to the customer .... If I clean now and it's sunny what happens in one hour if it rains ? They have no excuse. We could clean them on one sunny day in a month then a month of rain makes them dirty (only slightly) then we clean them again.
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Well my reply to anyone that says your wasting your time is well it could be sunny now and rain later, I'm here to keep the dirt down
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worked in rain today...made me bloody miserable
in the past ive always enjoyed cleaning in the rain...i reckon with
me being a fisherman being out in all weathers a bit of cold and rain
has never bothered me.
havent fished much this year..reckon this has effect on my attitude now ;D
as for customers being okay..i would say 80% dont mind
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If your looking to double your customers tell each new one you work in the rain.
The rain normally only affects bottom windows on one side of the house.
Clean your own when its raining, see how they dry.
People may not like the thought of you working in it, but you may only clean them two or three times a year on wet days.
Tell them its your only form of income and its the only way you can offer a reliable service
Good waterproofs, look as if its normal to be there.
If they still don't like it, they're crap custards and dump the buggers
Finally, all you can be is honest, reliable and do a reasonable job. These are all achievable in the rain.
All that said if you don't like to work in it, thats fine, don't
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probly 1 in 10 dont like it done in rain, or other pathetic reasons, soon as im full up which hopefully will be later 2014, all theses will be gone, just cant afford to lose them at mo. does get annoying how some people think you just clean windows for a hobby. had a guy yesterday ask me if i was coming next month as it will be winter, he looked confused when i said i clean 12 months of the year and its my only form of income lol, although i have heard some window cleaners only work in spring/summer :-\
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im window cleaning to earn a half decent living and provide my customers with a good,reliable service.if i didnt work in bad weather sometimes then my earnings would suffer,i wouldnt get round my customers on time and id be miserable!! ;D
ive really upped my game since going wfp 3 and a half years ago.ive banged my round into much better shape,i provide a better quality service and i have more work that pays better than when i was on the ladders.
i have drive that spurs me on to earn more and more every year without working harder than i already do.
take your pick! ;D ;D