Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: russ_clark on October 26, 2013, 05:15:30 pm
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Anybody had any experience in doing this.
I have one customer who was renting a property who ran up a bill with us
and blagged it every time my guys cleaned.
I have done Thomas Higgins on him as his ex landlady gave me a forwarding address
and telling me he has done her too and lots of others by the look of his mail.
He actually called me on withheld number to find out how I got his new address and said he would pay in full.
Yeah right nothing paid and another few weeks gone by.
Higgins are saying it could cost me £200 mark to get him to court with no promise of winning.
Money claim online its £25 as he now owes total of £114.
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If you have his new address why not pay him a visit. If he is a big guy take a mate. (or two)
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why let him run up 200 squid in the first place.. no pay 2nd time.. Dumped and two large chaps py him a visit.
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Use it quite often. Never failed me yet
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What's the crack with money claim online then?
How does it work?
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why let him run up 200 squid in the first place.. no pay 2nd time.. Dumped and two large chaps py him a visit.
£114........but i agree, one clean one payment
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I let bills run for loads of customers.
A very very small percentage end up doing the dirty.
Just had a butchers-I'm down £144 in the last 2 years.
All but £24 I expected grief from but are easy jobs done while cleaning from the same 'park'
I'm not militant with paying.
I wonder what sort of turnover those who say they won't do a 2nd clean until the 1st has paid are on?
I'd wager the lower end of the scale.
Not a diss in any way.
But, from my experience, those with a higher turnover tend to have a higher rolling debt and with that, tend to write off more.
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I let bills run for loads of customers.
A very very small percentage end up doing the dirty.
Just had a butchers-I'm down £144 in the last 2 years.
All but £24 I expected grief from but are easy jobs done while cleaning from the same 'park'
I'm not militant with paying.
I wonder what sort of turnover those who say they won't do a 2nd clean until the 1st has paid are on?
I'd wager the lower end of the scale.
Not a diss in any way.
But, from my experience, those with a higher turnover tend to have a higher rolling debt and with that, tend to write off more.
Do you want to know who does that.
We are one of them who does that. Myself as a business does not like to write any debt off, I have wrote debt of to companies who went bust but if I can claim any money from domestic I will apply via Small Claims Court money to be paid back and If you want pay back £2 a week that is fine!
Which it can be good practice to budget for writing debt off thou however if you start writing debt off from customer you will soon go around in there circles of the guy who clean for free and Trust me there are Circles who will use Certain companies who they can do DUMPS on which is where they take Service & not pay.
DUMPS used to be in Energy was nPower, Phone & Broadband was TalkTalk and they were main players however the more business start chasing debt the smaller the DUMP circles becomes.
Just image what you could do for with £200 a new peice kit? or 2days wages? Save for a new van or New WFP system.
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Just image what you could do for with £200 a new peice kit? or 2days wages? Save for a new van or New WFP system.
Exactly.
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What's the crack with money claim online then?
How does it work?
Its a county court judgement done online via Northampton County Court
Just do a Google search
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What's the crack with money claim online then?
How does it work?
Its a county court judgement done online via Northampton County Court
Just do a Google search
Ta.
Will do.
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What's the crack with money claim online then?
How does it work?
Its a county court judgement done online via Northampton County Court
Just do a Google search
If you got a spare 30mins you can do it yourself!
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What's the crack with money claim online then?
How does it work?
Its a county court judgement done online via Northampton County Court
Just do a Google search
If you got a spare 30mins you can do it yourself!
Are you talking from experience Chris or hypothetically?
If from experience-care to share?
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Hi,
Seriously takes about 30mins! You just need all correct information
In England you can do ALL of online - https://www.gov.uk/make-court-claim-for-money/overview
In Scotland you can do half online and other half need done via post.
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I'll keep that link for when my brain is working.
Thank you.
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I'll keep that link for when my brain is working.
Thank you.
You can speak to Local Courts and they give you advice on how to complete the form! Well my local one in Scotland offers to help complete the relevant information in
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I'll keep that link for when my brain is working.
Thank you.
when you are not drunk lol
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I'll keep that link for when my brain is working.
Thank you.
when you are not drunk lol
I'm not drunk.
I've not long been in from work tbh.
Only a few drinks in.
I'm just stupid
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I'll keep that link for when my brain is working.
Thank you.
when you are not drunk lol
I'm not drunk.
I've not long been in from work tbh.
Only a few drinks in.
I'm just stupid
So's Hector.
Night night.
It's 1973, remember?
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I'll keep that link for when my brain is working.
Thank you.
when you are not drunk lol
I'm not drunk.
I've not long been in from work tbh.
Only a few drinks in.
I'm just stupid
So's Hector.
Night night.
It's 1973, remember?
I don't know who Hector is. (Are you and the head shaking monkey) a bit obsessed?
Sweet dreams.
In 1973 I wasn't even a twitch in my dads pants. So...no.
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Anybody had any experience in doing this.
I have one customer who was renting a property who ran up a bill with us
and blagged it every time my guys cleaned.
I have done Thomas Higgins on him as his ex landlady gave me a forwarding address
and telling me he has done her too and lots of others by the look of his mail.
He actually called me on withheld number to find out how I got his new address and said he would pay in full.
Yeah right nothing paid and another few weeks gone by.
Higgins are saying it could cost me £200 mark to get him to court with no promise of winning.
Money claim online its £25 as he now owes total of £114.
Here's the problems for you that i see.
[1] He doesn't have a permanent address. i.e he's renting and moving about and not a homeowner.
[2] Your claim (assuming he does not respond/or fails to defend) will gain an automatic CCJ against him . If he still does not pay it will cost you more to try and enforce it.
[3] If he does defend, how can you 'prove' your claim, did you have a contract? Or will you just say you carried on cleaning and running up a bill with no contact. Did you have contact? Did he promise to pay, did anyone witness this?
I'd chalk it down to experience and learn never to let a customer rack up such an expense. Also its bad form to threaten court action (as per Higgins) and then not follow it through.
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Anybody had any experience in doing this.
I have one customer who was renting a property who ran up a bill with us
and blagged it every time my guys cleaned.
I have done Thomas Higgins on him as his ex landlady gave me a forwarding address
and telling me he has done her too and lots of others by the look of his mail.
He actually called me on withheld number to find out how I got his new address and said he would pay in full.
Yeah right nothing paid and another few weeks gone by.
Higgins are saying it could cost me £200 mark to get him to court with no promise of winning.
Money claim online its £25 as he now owes total of £114.
Here's the problems for you that i see.
[1] He doesn't have a permanent address. i.e he's renting and moving about and not a homeowner.
[2] Your claim (assuming he does not respond/or fails to defend) will gain an automatic CCJ against him . If he still does not pay it will cost you more to try and enforce it.
[3] If he does defend, how can you 'prove' your claim, did you have a contract? Or will you just say you carried on cleaning and running up a bill with no contact. Did you have contact? Did he promise to pay, did anyone witness this?
I'd chalk it down to experience and learn never to let a customer rack up such an expense. Also its bad form to threaten court action (as per Higgins) and then not follow it through.
This is where your Admin and Business comes into it.
1) Via Tracing him you could find him such as Asking Landlord if they have a forwarding address.
2) Under English Law you could take your County Court Judgment to the High Court which cost about £60 and which High Court can then issue a Writ of Fieri Facias which empowers a High Court Enforcement Officer to seize goods to the value or take payment of the Outstanding Balance Plus Court Costs Plus HCEO Costs.
3) How do you prove, This is the easy and hard one.
If you got prove of a Text saying 'Can you clean my windows' then bang! However If you don't have prove. You can still make a judgement however its up to the courts to make a decision. However I always advise to do following
3.1 - When somebody asks for your services. Get them to sign an agreement.
Its a Simple one. There name & Address, Our Details Plus Services and Price plus we sign it and they sign and date it.
We simply say 'This agreement is simply a service agreement, You can cancel within 24hours prior to the work being carried out by simply calling us on [Number] and quote [REF NUM]. If you were not happy with the work then this is all your details for where you need to complain to. [Company Name] works with Fraud Prevention and Debt collection agencies if for any reason that payment was not made we would pass your details to these agencies to collect any outstanding balances' You just need to stick to your boots and if anyone asks why you just need to say 'I got stung before so I need to cover myself now'
Hope all that helps and remember you may be a Window Cleaner but if you owed a company money, they will be quick on shoes to collect the balance.