Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Whizz-Bizz on October 08, 2013, 04:15:08 pm
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What I’m going to do is just highlight a few things that you should look out for to avoid hiring the wrong person or the wrong team for your business.
1: Do they have a telephone number?
2: Do they always answer their phone or if they miss your call do they contact you back?
3: Do they have a website?
4: Are they on facebook?
5: Are they on twitter?
6: Is there a contact address on any paperwork?
7: Will they produce photo identification?
8: Do they provide references that you can actually ring and verify using Google / Bing etc as genuine clients?
9: Have they been involved in window cleaning a long time or just starting up?
10: When paying money do they always insist on cash hence no papertrail?
If you’re considering hiring a canvassing firm and you have said no to 5 or more of these statements, be wary of hiring them and I would perhaps start small or not all.
Now here are some additional things you should ask your prospective canvasser / canvassing team and the things you need to hear.
Q: How soon can I start cleaning the work after you have booked it?
A: In traditional high pressure sales environments such as double glazing, kitchen, bathroom, timeshare sales the normal procedure is to service a customer as soon as possible i.e. same day or the next day this is done as the level of interest is at its highest point and doesn’t allow them to think about it, as time goes by the level of interest drops. Now in window cleaning as most people actually want that first clean your better off getting the customers to wait and to think about it, after all if they were really that interested waiting a week is no big deal. I also believe that if you allow the bookings to be made for the following day you’re letting the canvasser control your business. Also what if it rains? or van blows up? You end up looking unreliable.
Q: What exactly am I getting for my money?
A: If it sounds too amazing or over the top get your calculator out do the math, at that point if your thinking this team are not good business people i.e. not making decent money, chances are they are just trying to con you by offering too much.
Q: What is the canvasser’s liability on cancellations?
A: The minimum you should ask for is 2 cleans, if this is agreed the canvasser should be prepared to either re-knock or refund the difference if this occurs.
Q: How are they going to present the customer information?
A: This should always be presented on a spreadsheet if they just give you a scribbled in notepad it just says laziness’ if they are lazy on the paperwork what are they going to be like on the door or with representing your business.
Q: How soon can you get to me?
A: If they are ready to drop everything and take you on straight away it’s not a good sign, particularly if they have contacted you.
Q: How quickly can you knock the work in?
A: I would suggest £200 a day per man as an average ask how many people they have working at any particular time and again get your calculator out do the math.
Q: Ask yourself have I found these people advertising themselves in a clear and transparent manner?
A: You occasionally see canvassing teams advertising established rounds that turn out to be canvassed work. It’s not a great way to start a business
relationship. At this stage I would walk away.
In closing I really hope that people have found this helpful and that it saves a few people from parting with their hard earned money to any dubious canvassers or canvassing teams.
Many thanks for taking the time to read
Whizz
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Why have you posted this whiz, have you heard some horror stories of late that we should know of?
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Do they really have to be on Facebook and Twitter?
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Yea I have actually, its all over ebay, gumtree. Really bad. A firm popped up took loads of deposits its every where. I heard in 1 case they were close to closing the deal and he was dragging his heals a bit. He received an email from them saying pay into the western union asap for an extra £200 in work. So obviously he is yes please, tried calling them phone disconetted so alarm bells going he called the police. They informed him that the team in question is being investigated for serious fraud. I investigated when posts started appearing all over internet. The Ebay 1 is in Melton Mowbury which I have a client in I rang him. He made some calls and this is where that storys come from.
When things like this happen its damaging for legitimate crews.
They dont have to be on fb/twitter but you need something, and I think its an indication how long they've been going
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Do you know the name of this company, I saw the warnings on Gumtree and eBay last week and posted them on here ;D
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Ah your the reason I started investigating, the Ebay account looked 100% genuine window cleaner. Ive just text my source a text to see if the original poster is prepared to step from the shadows and reveal his identity. If he is Ill put him up
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I messaged the guy who put the warnings up last week on ebay asking him to come on ere and tell his story but got no reply. >:(
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The guy should be applauded, what those people did was disgusting
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Name n shame name n shame......
A good honest thread this whizz.. A good read and true to the point as well.
It shows you care about the cleaners you work for unlike some out there.
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Why have you posted this whiz, have you heard some horror stories of late that we should know of?
Advertising.
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Hi whizz - bizz jist wondered if you do canvassing in and around basingstoke
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Its not 8 weekly if theres accusations on my rivals I want to know about them and people need to be clued up. Reason being these conmen make my job even harder, heres the email for the guy who did all the postings de2a3n4@hotmail.co.uk if anyone wants to drop him an email he will forward all the correspondence from him and this firm. I had someone else contact me today saying he knows someone that got clipped as well. Lets get everyone out the wood work. This way future con artists will think twice
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I wouldn't trust any canvassers, at all . Get the custys yeh sen , or buy a round .
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To whizz
To Mods
This topic should stay at the top so other window cleaners could learn from this
Have you thought of writting a editorial for FWC window talk and window cleaning magazine?
If you get this information out now you could help some one else getting coned
Exelent work
Bryan
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From what ive heard Whizz Bizz is the best on the block (if I can only sign in on my account name admin?)
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Got to say ive heard nothing apart from positive results from Whizz as I work with some of his clients
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do they want money up front you forgot that one billy whys that ?????? ;D
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To whizz
To Mods
This topic should stay at the top so other window cleaners could learn from this
Have you thought of writting a editorial for FWC window talk and window cleaning magazine?
If you get this information out now you could help some one else getting coned
Exelent work
Bryan
I love Bryan's posts - a spelling Nazi's delight! ;D
I particularly like the "Alexandra Swan" posts.
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To whizz
To Mods
This topic should stay at the top so other window cleaners could learn from this
Have you thought of writting a editorial for FWC window talk and window cleaning magazine?
If you get this information out now you could help some one else getting coned
Exelent work
Bryan
I love Bryan's posts - a spelling Nazi's delight! ;D
I particularly like the "Alexandra Swan" posts.
Yes. Being "coned" sounds painful. ;D
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And the "exelent" report A-plan to the "Omibodsman miss selling" one followed by the oops got it wrong one.
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To whizz
To Mods
This topic should stay at the top so other window cleaners could learn from this
Have you thought of writting a editorial for FWC window talk and window cleaning magazine?
If you get this information out now you could help some one else getting coned
Exelent work
Bryan
Glad you liked it, I was asked to write an article for the hub a few months ago which I did and they published it, if the FWC and WCM asked me I would, depending on the topic.
SusanDean you always pop up with some lovely quips, and your right to an extent but as we know I am the exceptional 1 :P and if the team got thru the first check points, and I'd ACTUALLY read all the literature that was sent, and I'd ACTUALLY rang and spoke to all the references provided and investigated them fully then and only then if I felt comfortable would I hand over the cash.
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do they want money up front you forgot that one billy whys that ?????? ;D
what's so wrong with money upfront?
we take money upfront for all our first cleans and one off cleans. saves a lot of bother with time wasters and chasing money owed.
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From what ive heard Whizz Bizz is the best on the block (if I can only sign in on my account name admin?)
Its kate isnt it? :)
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Yea its is me windie, had problems logging on
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From what ive heard Whizz Bizz is the best on the block (if I can only sign in on my account name admin?)
Its kate isnt it? :)
Hahaha great stuff windie.
Should change the thread to kt10000001 exposed.
Wonder how many accounts she has???. Place your bets now!.
Probs logging on!! You gotta laugh.
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Mick, yes it is the truth and admin has fixed it - strange Mick how your a friend of whizz bizz after knocking him, been a mate of his for now near on 2 years so please dont take the pee - Weve been friends for a long long time his site is on my site - look into it before making stupid comments. Mark and I both run a professional service. If you have an issue email either of us
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To whizz
To Mods
This topic should stay at the top so other window cleaners could learn from this
Have you thought of writting a editorial for FWC window talk and window cleaning magazine?
If you get this information out now you could help some one else getting coned
Exelent work
Bryan
Glad you liked it, I was asked to write an article for the hub a few months ago which I did and they published it, if the FWC and WCM asked me I would, depending on the topic.
SusanDean you always pop up with some lovely quips, and your right to an extent but as we know I am the exceptional 1 :P and if the team got thru the first check points, and I'd ACTUALLY read all the literature that was sent, and I'd ACTUALLY rang and spoke to all the references provided and investigated them fully then and only then if I felt comfortable would I hand over the cash.
said like a ture con man , people that con people have all the literature , all the web asites and all there friends to catch there calls and tell a customer how good you are
sorry if you think I am having a go at you but ive had two very bad times with people like yourself and if it wasn't for my hubby being what he is then god knows what would of happened and yes it did get that bad
you come on here largeing it up trying to help people realy ???? you get northing for northing in this life, the under tone of what you write is there for all to see your knocking everybody else and trying to befriend people on the inter net for you own gains hope you don't do this in chat rooms :o
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try it yourself then susan before knocking Mark, pick the phone up do 200 calls a day, susan what do you expect?
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We all encounter bad experinces Susan, all been down that road, but sometimes we have to trust in somebody, I assure you Mark at Whizz biz isnt like that, I talk to him mainly on a day basis, we talk about clients and both of us care. We help each other out and no way would he do you a bad deed. Trust in him, its a learning curve all been stung before by different people. But he's reliable hes says what hes going to do. Known the old fecker for over a year now
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try it yourself then susan before knocking Mark, pick the phone up do 200 calls a day, susan what do you expect?
why should I ???? I don't have a canvassing company ?? he comes on here saying this saying that yet all these people he got work for where are they ????? hes been tradeing years yet wheres the people telling us how good he is ???
if I was him I would be telling my customers to come on here and tell everybodbey how good I was ! and if they were as happy as he says they are surley they would help him out ???
if he was as good as he says he is he wouldn't need cash upfront because his word would be good maybe he would like the money via western union ??? ;D
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Susan Ive been in this trade for three years, and no, normally people dont recommend you their too busy running their own business. But to be fair Mark has given you people to call, and ask, (thats now in your corner) No hes not being a con person, hes given names and people to call - you need to follow up the recommendations, hes not being weird or nasty, I have it myself = I give numbers out, and then nobody calls them, have you called any? You need to talk to him about his client base and follow it through
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To whizz
To Mods
This topic should stay at the top so other window cleaners could learn from this
Have you thought of writting a editorial for FWC window talk and window cleaning magazine?
If you get this information out now you could help some one else getting coned
Exelent work
Bryan
Glad you liked it, I was asked to write an article for the hub a few months ago which I did and they published it, if the FWC and WCM asked me I would, depending on the topic.
SusanDean you always pop up with some lovely quips, and your right to an extent but as we know I am the exceptional 1 :P and if the team got thru the first check points, and I'd ACTUALLY read all the literature that was sent, and I'd ACTUALLY rang and spoke to all the references provided and investigated them fully then and only then if I felt comfortable would I hand over the cash.
said like a ture con man , people that con people have all the literature , all the web asites and all there friends to catch there calls and tell a customer how good you are
sorry if you think I am having a go at you but ive had two very bad times with people like yourself and if it wasn't for my hubby being what he is then god knows what would of happened and yes it did get that bad
you come on here largeing it up trying to help people realy ???? you get northing for northing in this life, the under tone of what you write is there for all to see your knocking everybody else and trying to befriend people on the inter net for you own gains hope you don't do this in chat rooms :o
I am sure he isn't a con man, but he is obviously just advertising in the form of providing information. In actual fact it is totally useless and probably misinformation.
It costs nothing to set up a website. It is easy to return calls, etc. etc.
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Con man Mark, highly unlikely......... I speak to him most days
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do they want money up front you forgot that one billy whys that ?????? ;D
Hang on a minute there Susan Dean because of the smiley faces I thought we was having a bit of banter, you made a fair comment and my comment reflected that, a lot of my guys don't even have websites, fb nothing, let alone come on forums. Now if your not prepared to take as much as you give then don't come on here. You currently have 5 refs from me from our original emails, Richard has met me and used me, Mick knows people I have worked for and heres my last 3 jobs
www.sureshines.co
www.windowsgleaming.co.uk
www.clearviewnortheast.co.uk
You now have 10 people that can vouch for me. Could I be any more transparent please feel free to contact them. Now I ve got no hard feelings towards you and if you decide next year youd like to give me a spin as I said before that would be cool 8)
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Um lets call some refs shall we, um know we wont - very tiresome, I dont know how many numbers Ive given out in 3 years + 23 years of actually working - its very draining, give the info and people dont act it becomes tiresome and boring - Mark you dont need to bust you under carriage any more
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In all fairness whizz does what he says on the tin susan.
if you actualy speak to him you will find he knows his stuff better than most and is also fair with his terms.
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Mick, calm down. Ive been a member on here for a long time, like I said I had problems signing in not sure who "Bryan" is, Im a friend of Marks and we do business together. You instantly took the p without actually realising sign in stuff for me, but you didnt bother to ask you just made an assumption, Mitch has been trying to sort my account out, but no you just quickly drew your own assumptions, well done! Im am also equally surprised by your worldly knowledge and how you come across that you can draw assumptions about people " well done windewasher" um that leaves alot to thought
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Why Mick?
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Hahaha great stuff windie.
Should change the thread to kt10000001 exposed.
Wonder how many accounts she has???. Place your bets now!.
Probs logging on!! You gotta laugh.
So your attack on me not knowing anything about me - shall I high light it? = childish
Take back what Mick? youve attacked me Ive said nothing
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Mick Im too old to engage in this, so im calling it a day. x
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So your topic of Canvassing exposed. I know from years ago when people did the Yellow Pages and they dump yellow pages down the side at Railways and etc and still take full money.
I always say the companies who you always see about doing canvassing are always the good ones. In my area you always see a company called 'Door to Door' and the do stuff from Take-Aways to Tesco, Coop stuff and I know you get may be couple hours late a other guys asking if you got a leaflet.
Sorry just wanted to bring it back to topic
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Mick you havent won anything your making up wild stories, Mitch at clean it up please can you verify for Micks sake Ive only ever had one account? Jesus
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Susan your hubby must be a man mountain I'm sure its not the first time I noticed you mention him by the sounds of it if too many cancelations and he feels a top up is required I'm sure he will get it lol
It's true u must be very carefull paying up front particularaly if you do not know the person I would never advise it , but he has refs they are real and will tell you what they thought of him bad or good wheater it wasn't as good as they were hoping or really good they are real people and hopefully will be honest, remember he provides you with a marketing package which garentees you your money back over 2x cleans not perfect customers as they don't exist until cleaned ,
It's not for everyone no and its alot of money so whatever you choose to do I hope you take the right path
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So your topic of Canvassing exposed. I know from years ago when people did the Yellow Pages and they dump yellow pages down the side at Railways and etc and still take full money.
I always say the companies who you always see about doing canvassing are always the good ones. In my area you always see a company called 'Door to Door' and the do stuff from Take-Aways to Tesco, Coop stuff and I know you get may be couple hours late a other guys asking if you got a leaflet.
Sorry just wanted to bring it back to topic
Lets get it back on topic, good suggestion. Whenever I see guys out leafleting I always stop them for a quick chat and try and get their number to give to the cleaner as, as Ive seen them doing the job you know there a good egg. Maybe try that with door guys too. Thats actually how I got into this I was in a door sells job and knocked a window cleaners door, he liked my approach and offered me a job. Thats how Whizz-Bizz was born to be fair.
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So your topic of Canvassing exposed. I know from years ago when people did the Yellow Pages and they dump yellow pages down the side at Railways and etc and still take full money.
I always say the companies who you always see about doing canvassing are always the good ones. In my area you always see a company called 'Door to Door' and the do stuff from Take-Aways to Tesco, Coop stuff and I know you get may be couple hours late a other guys asking if you got a leaflet.
Sorry just wanted to bring it back to topic
Lets get it back on topic, good suggestion. Whenever I see guys out leafleting I always stop them for a quick chat and try and get their number to give to the cleaner as, as Ive seen them doing the job you know there a good egg. Maybe try that with door guys too. Thats actually how I got into this I was in a door sells job and knocked a window cleaners door, he liked my approach and offered me a job. Thats how Whizz-Bizz was born to be fair.
Yea there a other guy who basically asks if you got leaflet and then tries a small sales patter such as the Insulation stuff they said 'Could I book you appointment if you not already booked one'
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They do that in double glazing, knock the door "Oh just checking up on my leafleting guy, did you get this flyer" say no oh as you didnt know, try and close them, say yes oh as you know then try and close them.
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They do that in double glazing, knock the door "Oh just checking up on my leafleting guy, did you get this flyer" say no oh as you didnt know, try and close them, say yes oh as you know then try and close them.
Yea weatherseal does that in my area. Guy said 'Did you get that leaflet' I said 'Yea' and he said "Well nobody even posted it thru your letterbox' Which I then said 'Well why asked a stupid question' He soon went but I did today actually knocked on few doors and said 'Just in area and giving prices on window cleaning' I gained 15 people with cleans and 10 people said come back when wife/husband in.
I did around 50 homes too and I had a few phone calls from 'I saw you at my neighbours can I get a price'
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I think with that approach have you had this flyer you can sometimes get too drawn into the whole didnt get one scenerio, sounds like your fairly decent with the door knocking, with that pick up rate
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I think with that approach have you had this flyer you can sometimes get too drawn into the whole didnt get one scenerio, sounds like your fairly decent with the door knocking, with that pick up rate
I used to do Door to Door sales :D then worked for a business consult who deals with Making business more customer centric. But I started Window Cleaning to fit around my family and now wished I did it earlier.
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Mick you havent won anything your making up wild stories, Mitch at clean it up please can you verify for Micks sake Ive only ever had one account? Jesus
Whatever your credentials are out there (and they may well be good), whenever you get involved on a thread in this forum it deteriorates quite quickly.
Possibly no fault of yours. You have the right to defend yourself or anyone else.
Maybe you have a tendency to make yourself a target?
Or maybe some of the many wind-up merchants on here realise they can get under your skin?
Not having a pop at you but maybe something to think about.
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Mick you havent won anything your making up wild stories, Mitch at clean it up please can you verify for Micks sake Ive only ever had one account? Jesus
Whatever your credentials are out there (and they may well be good), whenever you get involved on a thread in this forum it deteriorates quite quickly.
Possibly no fault of yours. You have the right to defend yourself or anyone else.
Maybe you have a tendency to make yourself a target?
Or maybe some of the many wind-up merchants on here realise they can get under your skin?
I think youve hit the nail on the head, sometimes when someone is very passionate about what they do its very easy to get drawn into arguments
Not having a pop at you but maybe something to think about.
I think youve hit the nail on the head, sometimes when someone is very passionate about what they do its very easy to get drawn into arguments, lets all just get on is my thoughts.
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Hi Paul
I think the problem for myself, is that I mentioned this solution 3 years ago, ( I think possibly longer) about telesales, and it wasn't accepted, but now seems everybody is on the bandwagon, so its pretty frustrating for myself that nobody took my advice back then, but now its the "in thing to do". Ultimately we as a company have moved on from telesales, and offer other forms of marketing, telesales is great, but in today's time, you need to keep moving - a lot is email marketing and if we have email contact for say 500 businesses in a customers area, were emailing them too, its a back up to just the phone...... just an extra service really. Theres a chap on her asking about doing telesales himself, and I would be more than happy to talk through what I say on the phone, and what objectives he may face - not to work for him, but to get him of to a start....
Also Paul there are lots of telesales people out there, we dont just do cleaning. We do catering, advertising, travel, research, surveys - not just one field
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hi, that was me, i would welcome your advice, thank you very much for offering to help me
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Sure Michael, let me know your mobile Ill give you a buzz tomorrow
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07830529288 is the afternoon/nightime ok, thanks very much again :-)
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Its fine Michael, no probs
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spoken to two people about your services billy one said you were good the other said you poor ??? think he had an axe to grind he was from off here and not one of your guys
I will be contacting more this week , just keeping people up to date on the whole billy whizzz thing I think that's a fair thing to do ;D
1. 1st email sharp and unfriendly
2. 2nd - even more unfriendly and I bit give us the money now
3, a challenge from yourself to find out about you too which I am doing
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spoken to two people about your services billy one said you were good the other said you poor ??? think he had an axe to grind he was from off here and not one of your guys
I will be contacting more this week , just keeping people up to date on the whole billy whizzz thing I think that's a fair thing to do ;D
1. 1st email sharp and unfriendly
2. 2nd - even more unfriendly and I bit give us the money now
3, a challenge from yourself to find out about you too which I am doing
Would love some people to give you some feedback on your own communication style on this forum!
Not so much passive aggressive as just aggressive/aggressive.
I would recommend to Mark (Whiz) that he steers well clear of doing any work for you in the future. You come across like a complete nightmare of a character with a real axe to grind with the world and his son.
::)roll
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Susan, a lot is dependent on area, not the person (23 years in I know this) up north we don't do well in relation to down on the south coast - so its not always the person. Its to do with local economics - and how much people have as extra expendable income - its always been that way. We do really well in some areas, and in others we don't because of saturation of services, where are you based? As always Susan I ask new customers "what have they done themselves" It puts expectations into perspective
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spoken to two people about your services billy one said you were good the other said you poor ??? think he had an axe to grind he was from off here and not one of your guys
I will be contacting more this week , just keeping people up to date on the whole billy whizzz thing I think that's a fair thing to do ;D
1. 1st email sharp and unfriendly
2. 2nd - even more unfriendly and I bit give us the money now
3, a challenge from yourself to find out about you too which I am doing
Would love some people to give you some feedback on your own communication style on this forum!
Not so much passive aggressive as just aggressive/aggressive.
I would recommend to Mark (Whiz) that he steers well clear of doing any work for you in the future. You come across like a complete nightmare of a character with a real axe to grind with the world and his son.
::)roll
A,men to that
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Susan, a lot is dependent on area, not the person (23 years in I know this) up north we don't do well in relation to down on the south coast - so its not always the person. Its to do with local economics - and how much people have as extra expendable income - its always been that way. We do really well in some areas, and in others we don't because of saturation of services, where are you based? As always Susan I ask new customers "what have they done themselves" It puts expectations into perspective
were base in the south east and once my shops ready (just bought it for daughter) I will be there full time as ive got the farm rented out now so its all go once the builders have finshed cant wait to move to finton on sea its going to be great so there should be lots of moneys down there
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So what are you looking for Susan Im confused now, somebody to knock for domestic window cleaning?
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Basically that's canvassing for
you stick rates vary customers vary its not really a knockers fualt ofc he would like customers to stick on a large scale why on earth not ,customers don't say the truth until 2 years of dirt has been removed and some will continue if its a fair price others will just make anything up like husband will do it from now on. When they get dirty again in 2 years they will pick on the next window cleaner promise the world and explain that the husband will take over some people are happy to have there windows cleaned 10x over 20 years others 240 x and if it so happens that there are a few to many of these customers being canvassed canvasser gets blamed maybe that's why someone said he was poor would be good to find out a bit more info as mark clearly states his responsibilitys are that you get your money back over 2 cleans then its up to the cleaner..so you kinda know what you are getting involved in he doesn't promise you the world he tells you it will be hard there is a reason why he isn't cleaning windows and its because establishing first cleans takes time and effort
If it was that easy he and the whole country would be window cleaners
But as you can see his refs are real and that was a real person who gave you his opinion
If you service 10 people by the laws of nature you will get some that didn't think it was for them doesn't mean its not for everyone keep calling refs they will give you honest opinions
Good luck
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The reason you should feel safe using whizz is because there hasnt been 1 person who have said he has ripped them off, no one has said he has done great granted however for him to do great would mean to hit an area where next to noone has a window cleaner which isnt going to happen. I spoke to whizz many times about canvassing and where i would sign up literally anything and charge for it x2, whizz is more honest and leave you with the info from the door knock regarding how interested they were etc...
You should give the guy a break susan if im being honest as its his livleyhood and if you read between the lines it would be business suicide for him to rip you or anyone else off so if i was you id give him a chance as there isnt a better canvassing company out there to trust with your money.
This isnt a dig at you at all as usualy i hate canvassing companies however i truely believe whizz is different and honest. its just how i would look at things, also for your money you get looked after by him weather it takes him 3 days to hit the target of work for you or 3 weeks he wont charge you anymore money for his time which is where he betters himself from the crowd.
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Sach youve got to be in it to win it, like I say it comes down to areas that your doing - all well and good calling refs but ultimately you have to make your own decision, business is about taking risks - if you take it and it dosen't work at least you have tried, to be honest not heard one bad report about Mark and I speak to him most days
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It's true Kate that's what self employment is about, good post mick also mark doesn't say this and dont know why but how often have you heard a canvasser actually refund a window cleaner lol? I know Mark does this when the area is really hard one person recently used him for 2 campaigns he refunded one cos the area was hard and they were very slow with cleaning the first one so he actually gave money back and cut his trip short ! Put himself well out of pocket as he had booked that week in now if that doesn't show a non con man then I don't know what els does
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Its about expectations and realism, Sach I always say " have you picked the phone up" "have you been out" canvassing companies are not rabbits and hats, its a long term thing
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Yes that's a very fair thing to say indeed perhaps the best advice is that go out Give it a try your self so when u
You hire someone compare the results ;)
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Yep Sach
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I welcome people investigating me as long as its done to the criteria set out and I think you'll find more people satisfied than not satisfied.
Additional questions I would suggest are,
1.Did Whizz turn up on the agreed dates
2.Was Whizz contactable from first contact, until arrival day.
3.Was the cleaner asked for any additional money at any stage
If I have any clients that feel not quite satisfied all I can suggest is to pick the phone up and get me the results over so you can receive the full package. ie 15 hours telesales.
Many canvassing campaigns are won on the back end of the marketing package
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after contacting all of billy whizzes refs buy phone and txing only 1 person answered the tx none not one of the others rang or txed back ???? why ??? ill leave that for now
the guy that did take the time to reply was spot on ! had northing but good things to say about billy (mark) and told me about someone else that wasn't good to deal with and not to use this other company as I would lose money like he did ect ect ect
hubbys been emailing mark and as said that mark answered all questions asked and is willing to meet up for a chat if both are free to dot the eyes and cross the tees so marks not hiding anything so far
the guys that havnt replyed to the txs ect ect I am thinking that there lazy window cleaners rather then having something bad to say its a man thing "ill do that tomorrow" ;D
that where we are so far
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Any more feed back on the refs there ?
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yes got a tx today saying that mr whizzer was good to deal with and got good money for the work he got
so heres where we stand
3 good reports (2 refs and 1 fourm user)
1 good report from husband who as been emailing mr whizzer and as answered all questions asked
1 bad report from a fourm user
now just a date still to be sorted for a meeting then a date for mr whizzer to start work for us if all involed are happy with each other
, I will report my findings and dealing with mr whizzer as we go along as I would also be happy for him to do the same about us weather good or bad ;D
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See Im not so bad am I Susan ;D
If you guys want to come meet me your looking at around 20th dec ish when I'm next local ish to you, over next couple of weeks Im cruising down the west coast. Wrexham currently then Cheltenham then Mexico then Great Yarmouth. After that your looking at first week of Jan onwards.
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just a update
after a few more emails we are going to give billy a try so we asked how we pay the deposit ?? he then sent his bank details which is quite fair ,
however because I am me a want to see how gen this guy is hubby sent an email back saying we don't do paying over the inter net and want to send a cheque ................... I gladly sat around waiting for a bull poop email saying he doesn't do cheque ect ect ect ;D
well that's me eating humble pie 5 mins later address for us to post the cheque too not a problem at all
so ive just wrote it out and will be posting it in the morning
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love it!!!!! classic clean it up row! ;D ;D ;D
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I play a straight game, I do my best and work to the best of my abilities as much as possible. Im happy to take cheques for deposits thats fine. Come the outstanding balance on arrival thou its got to be cleared funds.
CLEANCARE WINDOW CLEANING you obviously dont read many whizz posts ;) , this ones quite mild compared to some others in the past. My first ever post on C.I.U got so heated the admins stepped in and deleted it. Its all good ;D
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yes got a tx today saying that mr whizzer was good to deal with and got good money for the work he got
so heres where we stand
3 good reports (2 refs and 1 fourm user)
1 good report from husband who as been emailing mr whizzer and as answered all questions asked
1 bad report from a fourm user
now just a date still to be sorted for a meeting then a date for mr whizzer to start work for us if all involed are happy with each other
, I will report my findings and dealing with mr whizzer as we go along as I would also be happy for him to do the same about us weather good or bad ;D
Why do you want him to report on US weather? Is your business dependant on the climate in the States and does he charge extra for this?
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yes got a tx today saying that mr whizzer was good to deal with and got good money for the work he got
so heres where we stand
3 good reports (2 refs and 1 fourm user)
1 good report from husband who as been emailing mr whizzer and as answered all questions asked
1 bad report from a fourm user
now just a date still to be sorted for a meeting then a date for mr whizzer to start work for us if all involed are happy with each other
, I will report my findings and dealing with mr whizzer as we go along as I would also be happy for him to do the same about us weather good or bad ;D
Why do you want him to report on US weather? Is your business dependant on the climate in the States and does he charge extra for this?
Goldy.
Coat
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Susan sounds like a pain in the arse customer from hell that we all try to avoid/walk away from... just saying.
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Susan sounds like a pain in the arse customer from hell that we all try to avoid/walk away from... just saying.
Susan sounds like someone your competing with.
What time is it?
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At first reading this topic i thought susan had something against whizz and hope she finds her coments wrong and apologises to whizz. I give my respect to mark by giving references and proving he is a respected canvasser when a lot of canvassers give bad results and duely disappear.
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Susan sounds like a pain in the arse customer from hell that we all try to avoid/walk away from... just saying.
Definately! Just AVOID. It's not like you need her work is it? :P
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I agree, she will be grief!.
Wouldnt waste the steam of my poo to help her build work up with her rude attitude towards you whizz. Much better customers out there to work for who will appreatiate the work you put in.
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Susan sounds like a pain in the arse customer from hell that we all try to avoid/walk away from... just saying.
agreed
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I agree, she will be grief!.
Wouldnt waste the steam of my poo to help her build work up with her rude attitude towards you whizz. Much better customers out there to work for who will appreatiate the work you put in.
hang on there nobody on here that's tried to knock mark more then you !the pages and pages you put up here having a little go at him ,maybe that steam went in your head as you were eating it as cloud your memory ;D
mark as sent many emails back and forth to ourselves and if he thought for one minute he would be letting himself for a night mare would he take the booking ?? I don't thing so do you ??
from the start he as said to check him out and to check his company , he even dared me to do it ,so to help the new people that havnt been in the cleaning trade long and the people that don't post because there to frightened they will get pulled to bits I have done it openly
reporting my findings to which as made me look quite silly , as I was wrong
i think he sits reading this topic smileing to himself saying a told you so ! if all goes well i will be the first person to stand up here and shout his name as loud as i can , i will also become one of his refs if your willing to knock someone then you should be willing to prise them as well ??
he as proven me wrong so far on all counts so far , so ive put my money where my mouth is unlike most on here ;)
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Hang in there Susan, I can see only good coming from your tentatively exploration of Mark's work ethics.
I'm sure he'll appreciate the exposure that should, all being well, help establish the validity of his claims.
You are, after all, testing the water on behalf of all those amongst us who find themselves by nature perhaps a tad curious, if not a little sceptical.
Thanks!
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I agree, she will be grief!.
Wouldnt waste the steam of my poo to help her build work up with her rude attitude towards you whizz. Much better customers out there to work for who will appreatiate the work you put in.
hang on there nobody on here that's tried to knock mark more then you !the pages and pages you put up here having a little go at him ,maybe that steam went in your head as you were eating it as cloud your memory ;D
mark as sent many emails back and forth to ourselves and if he thought for one minute he would be letting himself for a night mare would he take the booking ?? I don't thing so do you ??
from the start he as said to check him out and to check his company , he even dared me to do it ,so to help the new people that havnt been in the cleaning trade long and the people that don't post because there to frightened they will get pulled to bits I have done it openly
reporting my findings to which as made me look quite silly , as I was wrong
i think he sits reading this topic smileing to himself saying a told you so ! if all goes well i will be the first person to stand up here and shout his name as loud as i can , i will also become one of his refs if your willing to knock someone then you should be willing to prise them as well ??
he as proven me wrong so far on all counts so far , so ive put my money where my mouth is unlike most on here ;)
Maybe so but its different, id never use a canvasser and i was only winding poor whizz up as he knows, you on the other hand sound a knightmare to work for!.
Just saying.
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Have you worked in sales Susan?
Customers have expectations - sure
But it goes both ways
You have to think about what a sales establishment can do for you.
Personally I wouldnt take you on - not for commercial work, youve been quite rude about Mark, who is a nice guy - calling him Billy - you dont take messers do you neither do us lot. Mark dosent need to justify himself hell just get another customer and move on
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Have you worked in sales Susan?
Customers have expectations - sure
But it goes both ways
You have to think about what a sales establishment can do for you.
Personally I wouldnt take you on - not for commercial work, youve been quite rude about Mark, who is a nice guy - calling him Billy - you dont take messers do you neither do us lot. Mark dosent need to justify himself hell just get another customer and move on
I don't think I use someone who talks sh it when had a wine or two
only saying like ;D ;D ;D ;D ;D
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Have you worked in sales Susan?
Customers have expectations - sure
But it goes both ways
You have to think about what a sales establishment can do for you.
Personally I wouldnt take you on - not for commercial work, youve been quite rude about Mark, who is a nice guy - calling him Billy - you dont take messers do you neither do us lot. Mark dosent need to justify himself hell just get another customer and move on
I don't think I use someone who talks sh it when had a wine or two
only saying like ;D ;D ;D ;D ;D
HANDBAGS!!!!!!! ;D
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mark is a straight up guy.......I would use him again
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Very appreciate of that thanks Frank - Ill note that down post swift
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Very appreciate of that thanks Frank - Ill note that down post swift
no problems some people have long memories ;D ;D ;D :P :P :P :P
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Fine, bullying was cool and I also have a picture still in your Christmas outfit - I put it on the fridge and the electric went out - dont need emocons -
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Fine, bullying was cool and I also have a picture still in your Christmas outfit - I put it on the fridge and the electric went out - dont need emocons -
would you like another to put above your bed,every xmas I do a new one ;D ;D ;D
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send it through - ey this has gone off topic it was to do with sales. Are you wearing long socks again. Right before I get bullied again, reckon im not saying anymore ( it was about sales though Franky, not about socks)
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Sounds like the love connection now.....franky you really are a bad boy.....
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I shouldnt enjoy myself really - but man that picture
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I don't think I use someone who talks sh it when had a wine or two
Do you mean "I would use" or I don't think I would use? and I'm not drunk!!!
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If its the picture i've seen, the best thing is the firemans hat....
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Without taking the subject "off topic" which has already happened.
It was the santa outfit
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He needs to send you last xmas's then.....
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I had him put down for Mr December - is there a latest?
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There is a ....Lets say, revealing......firemans suit.....
I was told it was for charitable purposes, but it seems to have become quite the fetish....
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Are there any socks involved?
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You're better off asking him haha
I'm sure he'll not have a problem posting it on the forum!!!!
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Franky?
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I am looking at a calendar for 2015 guy I live with is a photograher dont know think it could be fun!! Would need 12 guys.
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Im sure I would obviously - ew Darren your first post to me is quite rude and nasty jubbly
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(http://i444.photobucket.com/albums/qq163/frankybadboy/iphonepictures022_zps0aa20a98.jpg)
just for you Katie was done for charity event I done this year
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Looks that cold you may not have needed the hat mate
;D
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Cough cough Mr Jan then I am going to do a calendar
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Looks that cold you may not have needed the hat mate
;D
:o :o :o :othe helmet was just big enough ;D ;D
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Franky im laughing that looks like great fun, I am going to be doing a calendar for 2015 - can I put you down? Weve got a professional photographer (I live with him) so January?
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Franky im laughing that looks like great fun, I am going to be doing a calendar for 2015 - can I put you down? Weve got a professional photographer (I live with him) so January?
for charity yes
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Sure
But I need some more uptakers
What charity Franky?
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http://www.justgiving.com/richard-franklin2
a small event ive done in august,and in total weve raised over 3k,
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Ok I think that this has gone "off topic" but i am quite prepared to get involved with that Franky but I will need uptakers and then I would have to think about advertisers to make the cash from - its doable - but also Its probably a project that everybody has to pull together
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Im sure I would obviously - ew Darren your first post to me is quite rude and nasty jubbly
Not my first post to you.
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Franky yes, Im going to try and do this but I will need involvement from people - and if I manage to pull it off Ill give the money to your charity - I have somebody in mind who might support this - just need 12 cracking window cleaners now (like the French rugby team)
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mark is a straight up guy.......I would use him again
Thanks James very kind words 8)
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just an update deposit as been paid and more emails back and forth discussing on ways to help each other to get the best from each other and ive got to say quite looking forward to meet billy (mark) and his input so far as been very good
after marks been and done his works and all goes well he will be leaveing us with two more deposits in his pocket on the last day
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Just seen this, your faith in me is brilliant. Im really looking forward to it. Could be the beginning of a beautiful relationship.
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giggadi
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well the story so far
after a rocky start between me and mr whizzer and a lot of banner from side to side heres where we stand todate
a meeting with mr whizzer as been and gone , my husband was very happy with the way mr whizzer looked and the way he looked on the window cleaning industry :o
after spending the night in mr whizzers company my husband left feeling that it was the right move for us to employ him and his services bearing in mind the trouble we had with our last company northing to do with mr whizzer at all
, mails have been going back and forth sorting bits out so there just 4 weeks left until he arrives with us and a second date as been pencilled in for him to return if all goes well the first time putting my money where my mouth is
I may even get to meet mark myself soon so all in all I am more them happy so far to
hes been northing but true to his word and not one bad thing so far so if your still thinking of using him just four more weeks and ill tell you what and how we all got on
realy looking forward to it now the pink van is about ready to hit the road he he
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well the story so far
after a rocky start between me and mr whizzer and a lot of banner from side to side heres where we stand todate
a meeting with mr whizzer as been and gone , my husband was very happy with the way mr whizzer looked and the way he looked on the window cleaning industry :o
after spending the night in mr whizzers company my husband left feeling that it was the right move for us to employ him and his services bearing in mind the trouble we had with our last company northing to do with mr whizzer at all
, mails have been going back and forth sorting bits out so there just 4 weeks left until he arrives with us and a second date as been pencilled in for him to return if all goes well the first time putting my money where my mouth is
I may even get to meet mark myself soon so all in all I am more them happy so far to
hes been northing but true to his word and not one bad thing so far so if your still thinking of using him just four more weeks and ill tell you what and how we all got on
realy looking forward to it now the pink van is about ready to hit the road he he
hi Susan would you be so kind as to e mail me ? Colin@clean-prestige.co.uk
Many thanks . Regards colin
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well billy turned up bang on time and in the last few weeks he kepted us totally updated on his dates ect ect
hes been out for two days so far for us but I havnt got any results so far as I want to wait until hes done to give my judgement
but so far heres what ive made of his service ,
he turns up on time
looks smart ,
doesn't swear or makes a fool of himself when out getting work for you ,
works with you to get the best for you and him
as some good idears to help you move forward if you need it
gives you 100% of his time when your paying for it
one customer rang me to changed a job he got us and said "the nice lad that came to the door"
that's all for now and is what ive found working with him ,
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hes been out for two days so far for us but I havnt got any results so far as I want to wait until hes done to give my judgement
No new jobs in 2 whole days of canvassing?
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Thanks for the update Susan, its been good pulled 65 jobs so far and Ive got the first 2 jobs being done tomorrow 1 in the morning for £100 and the second one in the afternoon for £79 (£179 in total) the rest being started Tuesday after all the customers have got over the initial excitement of being knocked.
I can honestly say its been a pleasure 8)
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Thanks for the update Susan, its been good pulled 65 jobs so far and Ive got the first 2 jobs being done tomorrow 1 in the morning for £100 and the second one in the afternoon for £79 (£179 in total) the rest being started Tuesday after all the customers have got over the initial excitement of being knocked.
I can honestly say its been a pleasure 8)
What's the total of the 65 jobs Whizzy?
And how much has that cost Susan(if you/she doesn't mind saying)?
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Youll have to speak to Susan to be fair but Im sure she will be well happy :D
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Thanks for the update Susan, its been good pulled 65 jobs so far and Ive got the first 2 jobs being done tomorrow 1 in the morning for £100 and the second one in the afternoon for £79 (£179 in total) the rest being started Tuesday after all the customers have got over the initial excitement of being knocked.
I can honestly say its been a pleasure 8)
I just cannot understand how anyone actually enjoys canvassing (or telesales). It's a mystery to me.
I can do both if I have to but enjoying it? No way.
I take my hat off to you both.
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£716 in total on the 65 bookings so we are just over half way on my standard £1200 deal so currently £11.01 average order value 70% are front only bookings, so if you set up all backs on next visit you can look to improve the figures by about 30%.
How do you price a job Whizzy?
I get in estate work it'd be easy cause they're all easy houses but say a one off architect designed stone built house with a tiled roof extension and a glass conservatory.
How much extra for the roof?
How much for windows monthly? 2 monthly?
Do you take a punt on pricing high? Or get an (almost) guaranteed sale going in low?
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I like canvassing when its going well, but Ive had nights were Ive got in and put my head in my hands and just thought why oh why do this.
Pricing wise £1 a hole ish or £6 minimum front, with roofs I ask my self how long is it going to take ? 2 hours thats £50-£60 try and get £25-£30 an hour on those, if accessibility is hard maybe a bit more. Gutters £3 a meter for a clear £5 a meter clean and clear but I give them the option and advise them on best solution. I would never just say its £5 a meter to customers because it sounds more expensive that way.
I just say look Im going to give you 2 choices just a clear thats £20 ( lets say ) and if you want the fascias and soffits cleaned too thats £35. What do you want ?.
Thats how I do it
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seen some numbers tonight and they look quite nice and on the up side its easy work and in the same streets I am very happy
also had two extra jobs book us after he knocked on the door and handed them our details they said no at the door as they needed to speak to the wife guess she give them the go ahead ;D
while on the phone I asked if our employee was ok and if they found him good to deal with both give him the thumbs up :'( shame would of been nice to call him names but I cant so far ;D
husband said hes good to deal with and emails and txs updates everyday keeping him updated every night , billy even double checked the work we did at the weekend , making sure we did a good job and the customer was happy :o
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You get ring ins months after Ive left and I push for recommendations like crazy. The biggest street so far has 16 bookings in it theres another with 12 and 10. Unfortunately Im looking to be gone by Tuesday ;) I was hoping to be done by today. Thats the way it goes sometimes.
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Whizz,
Do you have any experience canvassing £25 / £30 + (average price) houses?
Andy
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Well done whizz. Sounds like your doing realy well.
💷💷💷💷💷💷
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Get involved andy pay the £1200 !
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Ive knocked every kind of house you could imagine, Ive knocked Peter Crouches house, Shilpa Shettys, Eamon Holmes house. Even booked a four storey windmill a couple of weeks ago. Personally I prefer the little fronts, as fronts theres less messing around for the cleaner and its just a quick yes / no. Im only in a patch about a week and on the £30+ jobs you get more wrigglers and all the cleaners want there investment now now now.
Ill knock them as long as theres plenty on the patch and not like a mile apart.
Getting there Mick + Crystal but did you really think the magic would just stop on Susans job ? 8)
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I like canvassing when its going well, but Ive had nights were Ive got in and put my head in my hands and just thought why oh why do this.
Pricing wise £1 a hole ish or £6 minimum front, with roofs I ask my self how long is it going to take ? 2 hours thats £50-£60 try and get £25-£30 an hour on those, if accessibility is hard maybe a bit more. Gutters £3 a meter for a clear £5 a meter clean and clear but I give them the option and advise them on best solution. I would never just say its £5 a meter to customers because it sounds more expensive that way.
I just say look Im going to give you 2 choices just a clear thats £20 ( lets say ) and if you want the fascias and soffits cleaned too thats £35. What do you want ?.
Thats how I do it
Supposing, as in Mick Kent's case, a wc wanted £10 per front, or had a £15 minimum charge? Would you canvass on those terms? The prices on the low side to me.
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Certainly not whizz the magic will live on and on customers will smile window cleaners will be rubbing there hands with Glee I'm sure Old Su will be over the moon with you !
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If I could get away with it I would, the main problem is, what I do is a form of begging and I honestly think when your knocking you cant be overly greedy. Ring ins you can get away with murder. For example up North my £6 fronts ( 2 windows 1 door )I have to argue with customers to get them as they are being done whole houses for £7.
To be fair I think Im a solid performer but the cleaner has to be realistic in their expectations on whats humanly possible and for the money Im not going to change your life.
You know how it works Crystal ;D
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Yeah spoken very honest there , the truth is andy canvassing is indeed gloryfied begging
if those £25 houses drop in they drop in end of the day you have to take what you realistically can
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well billy left us today on his travels and we have the results .....
I am not going to tell you the figgers but we are very happy with what he left us and hes over stocked us some what as well
after many months of me putting every fence in his way , even calling him names on the fourms , trying my hardest to make him look like a cowboy he sat back and gave us every answer , even laughing and saying to me a dare you to check me out ! so I did
I even had a member of the family check his address to make sure it was a real house and not just a billing adderss ;D this was done because I had a lot of trouble with someone else ...
I would tell anybody to use billy and we have already booked him again and it will be a rolling two times ayear for the next few years , weather toping up or starting out hes your man
so I ended up with egg on my face and hes a top guy and doesn't rip you off , my hubby will be one of his refs and we will answer txs and emails to new guys unlike the ones he uses now lol
I will post in 8 weeks to see if we still have most of the work he got which his out of his hands really and down to us to please the new custmers
well done mark oh and sorry xxx ;)
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If I could get away with it I would, the main problem is, what I do is a form of begging and I honestly think when your knocking you cant be overly greedy. Ring ins you can get away with murder. For example up North my £6 fronts ( 2 windows 1 door )I have to argue with customers to get them as they are being done whole houses for £7.
To be fair I think Im a solid performer but the cleaner has to be realistic in their expectations on whats humanly possible and for the money Im not going to change your life.
You know how it works Crystal ;D
And I wonder whether there you have hit on something important about why some people make a great hourly rate and some don't. Canvassed work is underpriced and "begged" for. From the horse's mouth.
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If I could get away with it I would, the main problem is, what I do is a form of begging and I honestly think when your knocking you cant be overly greedy. Ring ins you can get away with murder. For example up North my £6 fronts ( 2 windows 1 door )I have to argue with customers to get them as they are being done whole houses for £7.
To be fair I think Im a solid performer but the cleaner has to be realistic in their expectations on whats humanly possible and for the money Im not going to change your life.
You know how it works Crystal ;D
And I wonder whether there you have hit on something important about why some people make a great hourly rate and some don't. Canvassed work is underpriced and "begged" for. From the horse's mouth.
Maybe for some but defo not the case for me.
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well billy left us today on his travels and we have the results .....
I am not going to tell you the figgers but we are very happy with what he left us and hes over stocked us some what as well
after many months of me putting every fence in his way , even calling him names on the fourms , trying my hardest to make him look like a cowboy he sat back and gave us every answer , even laughing and saying to me a dare you to check me out ! so I did
I even had a member of the family check his address to make sure it was a real house and not just a billing adderss ;D this was done because I had a lot of trouble with someone else ...
I would tell anybody to use billy and we have already booked him again and it will be a rolling two times ayear for the next few years , weather toping up or starting out hes your man
so I ended up with egg on my face and hes a top guy and doesn't rip you off , my hubby will be one of his refs and we will answer txs and emails to new guys unlike the ones he uses now lol
I will post in 8 weeks to see if we still have most of the work he got which his out of his hands really and down to us to please the new custmers
well done mark oh and sorry xxx ;)
Thanks for the references Susan as regards to 8 weeklys comments I think an average of £1.45 a window isnt under priced, and really if you think about it whether your knocking the door asking for work or selling conservatories, or likewise, you are begging. The way I do it is the fairest way for the cleaner, your getting a whole property but only paying the front price.