Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: david@zap-clean on October 02, 2013, 03:37:39 pm
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About 95% of my customers offer me tea, and I almost always accept.
It's a great opportunity to chat, and win their confidence.
Less than 5% also offer biscuits though!
What's your average?
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always get tea rare to get biscuits...................
tend to get more tea/tips etc in council houses rather than posher gaffs!!!!!
mind you got one wealthy housewife i got to for car valeting rather than carpets,
very very freindly, very very attractive, potential milf situation.......!!!!!!
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I'd say 80% offer.
It's always nice when they offer.
What I get a lot of though is talkers. I like to listen to custies but after 10 minutes I want to get on, sadly some don't take the hint and pin me down to continue their tale of woe. I even say I've got to get on but some just carry on talking. :'(
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Always accept a cuppa as its a good chance to get them chatting.
Sometimes it goes straight into the waste tank when they're not looking.
Nicest brew was from a fella in Stratford. He and his house were immaculate and more stylish than I'll ever be so I shouldn't have been surprised when a tray with a cafetiere, cup & saucer and a selection of 'fancy' biscuits on a little plate.
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One of my customers, can't remember who it was, once spent a day at a house and he and his helper were offered lunch by the old couple who lived there. Lovely sandwiches, tea etc. Lo and behold a week later he got an invoice in the post for, I think, £17.50 for the lunch. Think he has it framed on his wall.
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Sounds like they wasn't happy with their work in hindsight John and they wanted to snub them.
I've been offered sandwiches a few times and accepted on larger domestics, rare though.
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Its when your just leaving and they say, would you like a cup of tea?
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I must look hungry as I always get little plates with biscuits on, or toast, cake.
I've even taken cake and other bits home with me ;D
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I have to agree that ones with the posh houses are the ones less likely to offer a drink.Its as if its beneath them to brew up for a tradesman.Always worst are the ones who brew for themselves and not offer you one >:(
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I caused a row a few weeks ago. Lazy woman just watching TV, husband turned up and asked if I had been offered a cuppa and I said no. He went in the living room and started giving her grief. Gave me £10 tip when I left. ;D
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One of my customers, can't remember who it was, once spent a day at a house and he and his helper were offered lunch by the old couple who lived there. Lovely sandwiches, tea etc. Lo and behold a week later he got an invoice in the post for, I think, £17.50 for the lunch. Think he has it framed on his wall.
Brilliant ;D
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I'd say about a third of my customers offer biscuits or food I bet they think I'm malnourished saying that saves me going to the super market a penny saved is a penny earned as they say.
Shaun
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The worst is when they do bacon sarnies. I dont expect one but its murder while its cooking.
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Sometimes it goes straight into the waste tank when they're not looking
Guilty of that one myself,have had some dire cups of t,milky water.
Got offered breakfast yesterday,that was a first,refused that though.
Today I was given a half pound jar of honey from my custies bees.
An x fireman,who messed up his back cutting someone from a smash on the A14,really nice guy.
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Often get bootlegs of beer and wine which is a bit futile to me but I take it with a smile and give it the wife as a present she thinks I'm an old romantic.
Shaun
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I only have strong coffee from customers , as the only person who can make me the "correct" cup of tea, is me !
Some houses I have cleaned in though I wound not even use their loo , never mind have a drink from them :o