Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: gwrightson on March 07, 2006, 06:53:57 pm
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What do all you c/c do if the pre arranged time looks like it going to be impossible to keep, do you just carry on and arrive as soon as poss, or do you have time scale , were apon you phone the custy to let them know?
I personaly try to be at the pre arranged time bang on the nail, whilst doing the survey I let the custy know , that if circumstanes are against me, and i will be late, or early for that matter, 15 mins either way i will ring.
so what i am really trying to discover, what time limits do you have ?
geoff
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Same as you, if I'm going to be more than 15 minutes late I will call.
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Allways allways allways ring before 15 minutes before you even late to say that I won't be there at 2.00pm but 2.20 or 2.30 at the outside usually get's me a cuppa on arrival, as they (the office), must be working you too hard today ;D
Allways say no it's not them it's the traffic is awfull, but what I can do to make up for my lateness a free downstairs loo perhaps? Then you get choccy biccys with your brew!
It courtesy! And a good way to get choccy biccys in lent! :D
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hi
i always ring befor appointment time if im gonna be more than 10 mins late
cheers nick p