Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: paul ette on September 12, 2013, 07:16:43 pm

Title: cancel cancel
Post by: paul ette on September 12, 2013, 07:16:43 pm
had lots of cancels lately, no longer needed , got a new window cleaning thingy etc etc, god i need to get my spark back to get out there and canvass again, been searching for a canvasser but no one seems to want do it. well like the old saying is "if you want something done properly , do it yourself" or something like that
saturday will be forces myself out on a door knocking frenzy ::)roll
Title: Re: cancel cancel
Post by: roundbuilder on September 12, 2013, 07:40:43 pm
Just do the sold boards mate!.
No need to canvass whole random roads if your only topping up customers.
Title: Re: cancel cancel
Post by: Shane O Neill on September 12, 2013, 07:44:03 pm
Just do the sold boards mate!.
No need to canvass whole random roads if your only topping up customers.


Mike I read your topic few weeks back & watched a house after your suggestion & yesterday hey bingo it worked & they thanked me for calling as if I was an old friend  ;D
Title: Re: cancel cancel
Post by: Shane O Neill on September 12, 2013, 07:47:26 pm
had lots of cancels lately, no longer needed , got a new window cleaning thingy etc etc, god i need to get my spark back to get out there and canvass again, been searching for a canvasser but no one seems to want do it. well like the old saying is "if you want something done properly , do it yourself" or something like that
saturday will be forces myself out on a door knocking frenzy ::)roll

Don't want to be negative Paul but got to ask,are they complaining about quality/price ?? Few cancel if you have a good relationship with them (some will never allow this & ur just the window cleaner & sack u for a reason they make up to save face !)
Title: Re: cancel cancel
Post by: roundbuilder on September 12, 2013, 08:02:28 pm
 
Just do the sold boards mate!.
No need to canvass whole random roads if your only topping up customers.


Mike I read your topic few weeks back & watched a house after your suggestion & yesterday hey bingo it worked & they thanked me for calling as if I was an old friend  ;D

 ;)

Thats great mate, imagine how great it will work after 200 plus sold boards go down.
Its putty in your hand.
The best way to build the ultimate round with top prices without having to walk round street after street not knowing if they already have a cleaner or not..
Keep it up and will work wonders.
Title: Re: cancel cancel
Post by: paul ette on September 12, 2013, 08:18:36 pm
had 1 cancel said they wernt happy with water all over windows, wouldnt listen to my explanation on how it works, but mainly just we dont need a window cleaner, my husband does it and were doing it ourselfs, not a massive amount of people probably 10 in 3 months, but havnt been ot there canvassing to replace.

got 3k of leaflets delivered complete waste of time 0 calls,

canvassing realy is the best way

mick how does this sold sign work, do you wait for them to be took down, usually when i knock sold signs the original people are still living their?
Title: Re: cancel cancel
Post by: robertphil on September 12, 2013, 08:23:56 pm
u should have an ongoing constant search for new work.   im surprised you got zilch for your leaflettin effort, r you sure they all went out.          every springtime i make sure about 10 thou leaflets go out in dribs n drabs and every week since somebody new rings from them - mine are handwritten 2 liners so nothin fancy

anyway,looks as tho you are out canvassin now so thats good !
Title: Re: cancel cancel
Post by: paul ette on September 12, 2013, 08:34:38 pm
yes trustworthy people dropping them, simple and to the point leaflet, once a hit lucky and gain a few new custies ill get my spark back, usee to canvass 3 night a week but havnt done nothing since march, silly i know, just lost motivation
Title: Re: cancel cancel
Post by: HampshireWindowCleaning on September 12, 2013, 08:38:49 pm
Get your arse out canvassing mate, I did 3 hours last Saturday and added over £100 to my round.
Mind you 3000 leaflets and not one call is pretty bad going, I've put out about 500 last week and had 2 jobs, I just leaflet the houses that don't get a reply to when i'm canvassing.
Title: Re: cancel cancel
Post by: richard jagger on September 12, 2013, 09:17:35 pm
I carry a Dairy in the van and write all the for sale and house addresses don`t calling later when the new owner move.I learned it in the property game.I might be the only good thing I learned in that God forsaken trade, hated every minute of it. I worst job I have ever down in the U K. ::)roll ::)roll ::)roll
Title: Re: cancel cancel
Post by: Paul Coleman on September 12, 2013, 09:18:06 pm


got 3k of leaflets delivered complete waste of time 0 calls,



You're supposed to put your phone number on them.
Title: Re: cancel cancel
Post by: Paul Coleman on September 12, 2013, 09:19:14 pm
I carry a Dairy in the van and write all the for sale and house addresses don`t calling later when the new owner move.I learned it in the property game.I might be the only good thing I learned in that God forsaken trade, hated every minute of it. I worst job I have ever down in the U K. ::)roll ::)roll ::)roll

You're meant to clean their windows - not deliver milk to them.
Title: Re: cancel cancel
Post by: roundbuilder on September 12, 2013, 09:23:41 pm
had 1 cancel said they wernt happy with water all over windows, wouldnt listen to my explanation on how it works, but mainly just we dont need a window cleaner, my husband does it and were doing it ourselfs, not a massive amount of people probably 10 in 3 months, but havnt been ot there canvassing to replace.

got 3k of leaflets delivered complete waste of time 0 calls,

canvassing realy is the best way

mick how does this sold sign work, do you wait for them to be took down, usually when i knock sold signs the original people are still living their?
Yea i get some where the sale falls through but such is life. I have so many i wait on, i always knock first chance i get when board goes down and just go for it. 9 times out of 10 all is good though.
Title: Re: cancel cancel
Post by: wpclean on September 12, 2013, 09:28:14 pm
You need to follow up the leaflet drop with a door knock, and you will get good results.
Title: Re: cancel cancel
Post by: roundbuilder on September 12, 2013, 09:39:39 pm
You need to follow up the leaflet drop with a door knock, and you will get good results.
Or just scap the leaflet dropping and simply knock and make note of the dirty houses where nobody is home and return another date.
3000 with nothing is shocking.
Bang on 3000 doors and you will likely get 200 customers or more!.
(Bring on the haters)  ;D.
I like lee pryor because he is honest with it stating his ratio to customer and although id still class his 1 in 300 a poor return with the mass drops he does its worthwhile as a 20000 leaflet 1 day drop will bring in good results which he proved, unless doing it on a massive scale with massive cost your best off banging the doors which is tried and tested to be the best method time and time again.
 
Title: Re: cancel cancel
Post by: Paul Coleman on September 12, 2013, 09:46:01 pm
You need to follow up the leaflet drop with a door knock, and you will get good results.
Or just scap the leaflet dropping and simply knock and make note of the dirty houses where nobody is home and return another date.
3000 with nothing is shocking.
Bang on 3000 doors and you will likely get 200 customers or more!.
(Bring on the hater)  ;D.
I like lee pryor because he is honest with it stating his ratio to customer and although id still class his 1 in 300 a poor return with the mass drops he does its worthwhile as a 5000 leaflet 1 day drop will bring in good results which he proved, unless doing it on a massive scale with massive cost your best off banging the doors which is tried and tested to be the best method time and time again.
 

With leaflets I generally get 0.5% to 1%.  Lately it's been more like 1%.  However, it's fair to say that the amount that I drop is too small a sample to form proper conclusions.  If I dropped them in the quantities that Lee Pryor does, I imagine I would have similar results (about 0.33%).  I probably drop around 200 - 500 a week while working or on my way home from work.  I don't have the resources to employ others to do it.
Title: Re: cancel cancel
Post by: paul ette on September 12, 2013, 09:49:25 pm
i payed someone to deliver, 45£ per 1000, bag of poope, wont bother again, i know you get call backs few weeks later but not 1 call in a week????
Title: Re: cancel cancel
Post by: dazmond on September 12, 2013, 10:46:50 pm
i dont understand you guys that are well established with  pretty full on workloads? ???

dont you get a steady drip of new work through word of mouth and recommendation?

ive hardly canvassed or leafleted for years!!im always picking up a steady stream of new jobs without even trying and there are over 20 other window cleaners working my areas.
Title: Re: cancel cancel
Post by: Ste M on September 12, 2013, 10:48:52 pm
I'm off your way soon Daz, one of the big boys is going on holiday so im going to canvass like mad  ;D
Title: Re: cancel cancel
Post by: dazmond on September 12, 2013, 11:00:16 pm
cant wait ste!ive certainly earned this holiday! ;D ;D

only 8 jobs to do tomorrow then 2 weeks off! :D :D :D
Title: Re: cancel cancel
Post by: Ste M on September 12, 2013, 11:14:35 pm
where you off to Daz?
Title: Re: cancel cancel
Post by: dazmond on September 12, 2013, 11:22:47 pm
off to bulgaria ste!4 star hotel all inclusive with  girlfriend and two 14 year old girls!the girls have got their own big family suite with flatscreen tv,en suite and balcony just like us!

then when i get back ive another 4 star hotel booked in lancaster for 2 nights for my mates wedding! :D :D
Title: Re: cancel cancel
Post by: Ste M on September 12, 2013, 11:24:30 pm
Enjoy mate, good to get away an destress a bit, nice time of year to do it as well. im off to Lapland in 12 weeks with the wife and our two boys, cant wait
Title: Re: cancel cancel
Post by: wfp master on September 13, 2013, 07:59:44 am
i dont understand you guys that are well established with  pretty full on workloads? ???

dont you get a steady drip of new work through word of mouth and recommendation?

ive hardly canvassed or leafleted for years!!im always picking up a steady stream of new jobs without even trying and there are over 20 other window cleaners working my areas.
+1 never canvassed or door knocked. I get steady flow of new customers a month from recoms & word of mouth & people seeing me working.I can pick the ones I want to clean & leave the ones I dont want. Or dump a old tricky customer for a easy clean new customer.keeps things balanced. ;)
Title: Re: cancel cancel
Post by: windiewasher on September 13, 2013, 08:26:00 am
I get a steady flow of new customers on a weekly basis but i have taken someone on so pushing for a lot more work and aim for a second van on the road for next year.
Title: Re: cancel cancel
Post by: dazmond on September 13, 2013, 08:55:12 am
good luck windiewasher im sure you will be successful!just keep banging those doors! ;) :)
Title: Re: cancel cancel
Post by: Perfect Windows on September 13, 2013, 10:06:21 am
With leaflets I generally get 0.5% to 1%.  Lately it's been more like 1%.  However, it's fair to say that the amount that I drop is too small a sample to form proper conclusions.  If I dropped them in the quantities that Lee Pryor does, I imagine I would have similar results (about 0.33%).  I probably drop around 200 - 500 a week while working or on my way home from work.  I don't have the resources to employ others to do it.

This is the core of the problem with people quoting hit rates. If you drop 3,000 leaflets you might expect 12-15 calls.  In our experience, only about a quarter of those will call within the week of the leaflet going out, so it might be three calls you were expecting in week one.  That's a minute, completely theoretical number and will vary wildly.  So you might get six calls, you might get none.  Then you'll be on here posting about it.

We've door-dropped a third of a million leaflets in total since we started (I totalled it recently when we were asked by someone - I'd not looked at the total before) and our hit rate has been pretty constant over that lot at around one in 225.  That's been week-in, week-out from March to September every year.  It might sound inefficient but it's by far the cheapest way of gaining customers that we've found.  (I don't consider time spent canvassing to be free - it's time I'd rather spend with my son playing footy or helping my daughter with her homework or with the wife, etc, etc... so I value it pretty highly; other people have different opinions - fair enough, but it's not free)

Vin
Title: Re: cancel cancel
Post by: roundbuilder on September 13, 2013, 10:26:03 am
With leaflets I generally get 0.5% to 1%.  Lately it's been more like 1%.  However, it's fair to say that the amount that I drop is too small a sample to form proper conclusions.  If I dropped them in the quantities that Lee Pryor does, I imagine I would have similar results (about 0.33%).  I probably drop around 200 - 500 a week while working or on my way home from work.  I don't have the resources to employ others to do it.

This is the core of the problem with people quoting hit rates. If you drop 3,000 leaflets you might expect 12-15 calls.  In our experience, only about a quarter of those will call within the week of the leaflet going out, so it might be three calls you were expecting in week one.  That's a minute, completely theoretical number and will vary wildly.  So you might get six calls, you might get none.  Then you'll be on here posting about it.

We've door-dropped a third of a million leaflets in total since we started (I totalled it recently when we were asked by someone - I'd not looked at the total before) and our hit rate has been pretty constant over that lot at around one in 225.  That's been week-in, week-out from March to September every year.  It might sound inefficient but it's by far the cheapest way of gaining customers that we've found.  (I don't consider time spent canvassing to be free - it's time I'd rather spend with my son playing footy or helping my daughter with her homework or with the wife, etc, etc... so I value it pretty highly; other people have different opinions - fair enough, but it's not free)

Vin
time spent canvassing to be free - it's time I'd rather spend with my son playing footy or helping my daughter with her homework or with the wife, etc, etc... so I value it pretty highly; other people have different opinions - fair enough, but it's not free)

Vin

Thats a stupid way to look at it though As weather cleaning windows/collecting/leafletting/canvassing it all comes under work does it not?
Maybe it costs time instead of money with canvassing but in all fairness how will 2/4 extra hours a week knocking on doors effect your schedules with family/kids etc??? I take my daughter to school every morning And pick her up every afternoon whilst getting all my days work done as its all fully compact from door knocking. if work was scattared from leaflets id be home much later and be more knackared so the few hours a week i canvass long term is better than spread out leafleted custom that you would have to spend money on getting them printed and then also delivered.
for a compact round canvass.
For a spread out round leaflet.
Or both methods for the best of both worlds.
For better than all 3 simply target sold boards.

Title: Re: cancel cancel
Post by: Perfect Windows on September 13, 2013, 10:55:24 am
As it's stupid, I'd better just stop responding then.

Vin
Title: Re: cancel cancel
Post by: 8weekly on September 13, 2013, 02:55:55 pm
Although Vin is obviously stupid, I take exactly the same view. I have no idea how many leaflets I have had delivered, but that's because I'm not sad like Vin, but I pay someone to work 5-10 hours a week for me delivering leaflets. Every week I pick up 3 or more customers from this. I am nearly at the point where I am ready to take on an assistant and will at that point step up the hours spent leafleting.

I used to leaflet myself, but I no longer have the time so I pay someone to do it. Like Vin, I would rather spend my spare time with my family/friends.

Title: Re: cancel cancel
Post by: paul ette on September 13, 2013, 03:51:39 pm
my leaflets say "dirty windows? need a window cleaner?" brief description on services contact details and a pic of a squeege and water fed pole on a blue water background, a6 size, is this enough? would a5 be better?

paul
Title: Re: cancel cancel
Post by: 8weekly on September 13, 2013, 04:33:44 pm
my leaflets say "dirty windows? need a window cleaner?" brief description on services contact details and a pic of a squeege and water fed pole on a blue water background, a6 size, is this enough? would a5 be better?

paul
Mine just say window cleaning service then alist of services. I don't think it matters to be honest. My early home printed ones did no worse than my designed ones.
Title: Re: cancel cancel
Post by: robbo333 on September 13, 2013, 05:52:59 pm
Paul, give us your email and i'll send you a copy of mine. It's not brilliant but I get a pretty good response from it. It may help or not.
Title: Re: cancel cancel
Post by: home6442 on September 13, 2013, 08:10:36 pm
Paul for whatever reason in some areas leaflets don't work I dropped 10k when starting out
and got nothing.
I was left with three choices either keep on leafleting, canvass or quit.
Like a lot of people I hate door knocking and would do anything else before doing it but
the fact is its now your only option.
I agree with Mick Kent its the best way to get a compact round quickly.
I was that nervous when canvassing that I looked and sounded like a gibbering fool. :-[
I think a lot of people give me the work as they felt sorry for me.
Go for it.
Title: Re: cancel cancel
Post by: PoleKing on September 13, 2013, 08:13:04 pm
Paul for whatever reason in some areas leaflets don't work I dropped 10k when starting out
and got nothing.
I was left with three choices either keep on leafleting, canvass or quit.
Like a lot of people I hate door knocking and would do anything else before doing it but
the fact is its now your only option.
I agree with Mick Kent its the best way to get a compact round quickly.
I was that nervous when canvassing that I looked and sounded like a gibbering fool. :-[
I think a lot of people give me the work as they felt sorry for me.
Go for it.


End of the day, it doesn't matter why they took you on. It just matters that they did take you on.
Perhaps some reading your thread will be emboldened to go for it.