Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Dan crowther on August 01, 2013, 07:48:21 pm

Title: Problems getting in touch with Aquadapter.
Post by: Dan crowther on August 01, 2013, 07:48:21 pm

Anyone know if Aquadapter are having problems? The plastic internal mechanism of mine has snapped. It's the latest mk3xl, 1 month old. Over the last 3 days I've phoned, emailed and used the online chat but had no response from any. Some have said their customer service is excellent which made me wonder if they are having problems. I don't want to send mine back for repair if I'm not going to get it back although its pretty useless as it is anyway. Anyone else having problems or is it just me that's slipped through the net somehow?
Cheers,
Lee

Title: Re: Problems getting in touch with Aquadapter.
Post by: ben M on August 01, 2013, 08:15:27 pm

not surprised, the customer service has been awful for me! won't buy anymore from them!

Title: Re: Problems getting in touch with Aquadapter.
Post by: wfp master on August 01, 2013, 10:46:10 pm

They are getting a lot of stick on forums about the a/d.
Lots of things going wrong with them.