Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: PAUL ERITH on July 30, 2013, 12:24:26 pm
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Got a quick question i have asked cardsave but they can't answer due to it being set at the most secure.
In your account settings what do you have you Default CV2 Behaviour & Default AVS Behaviour set at ?
At the moment mine are
Default CV2 behaviour:
CV2 policy: Fail Transaction on CV2 failure
When results unknown: pass Transaction
Default AVS behaviour:
AVS policy: Fail If Either Fail
Treat partial address: As Fail
Treat partial post code: As Fail
When results unknown: pass Transaction
Thanks Paul
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Exactly the same.
Generally if a transaction fails on AVS just remove the address. This only matters if the customer disputes the transaction. If you have the AVS you are more likely to win any dispute. I have done 3000+ card transactions and never had 1 single dispute.
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Thanks Just wanted to check with some one thats been using it for a while.
Thanks Paul
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How are you getting on with it? Do you have a mobile wotsit for collecting at the door or is it just over the phone?
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Early days at the moment i'm still getting things setup email templates ect
At the moment i can take payments using the following:
at the door by ipad or smart phone ( using the Virtual terminal )
payments by phone ( using the Virtual terminal )
Website payments ( using Paybylink )
I need to sort out a script for when i phone up customers for a payment so i remember what to say without sounding unprofessional their must be one on the web some where ;D
Thanks Paul