Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: clive ware on July 28, 2013, 08:20:32 pm
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My credit card machine was destroyed when my van caught fire a few months back. I called handepay who told me I had to pay nearly 400 quid for a new one which was nice of them. Told them I might as well pay up the contract as I thought it was unfair to pay that ammount and was told it would cost me £1,800 to do that. So I am now paying my £31 per month plus £10 minimum charge for nohing at the moment. Can I buy card machine off ebay or similar and use it with streamline? Annoying thig was, I asked the salesman at the time who sold me the contract what would happen if I lost the machine or had it stolen and he was clueless. `Not sure` he said ` I presume they send you another one`.
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Although I don't know the answer it does open a can of worms for others who may have machines that get stolen or lost or broken/destroyed, I wonder if you can take out insurance on them?
Shaun
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Clive,
Surely they have these units insured as you are only hiring it from them?
If they won't replace it just cancel your dd and sod'em
Simon
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Could you not claim off your vehicals insurance
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Unfortunately when you lease or rent equipment it is your responsibilty to insure it.
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Mine was stolen and I had to pay for a new one as vehicle insurance would not pay for it.
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Simon, trouble is I think I`m liable for the rest of the contract which has another year and a half to go!
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Dave, I dont think my van insurers will pay any more as theyve already settled.
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Why not plead your problem and ask if you can buy a used one from them at a discounted rate you could suggest that everyone is watching this outcome!
Shaun
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sent them a long email yesterday. Not heard a thing back.