Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Tony_C on July 25, 2013, 03:33:26 pm

Title: It just has to be said
Post by: Tony_C on July 25, 2013, 03:33:26 pm

I bought a machine from a company over three years ago, ever since I have always received excellent service when needed. (Hardly worth a dedicated thread I hear you mumble), but on this occasion the service was outstanding. Not so much for what they did, although that was excellent, but more for the way they went about it. The engineer diagnosed my machine problem on the phone, instructed his office of the parts I needed, which were delivered next day, took the time to explain to a halfwit exactly how to carry out the repair and then (which I thought to be above and beyond the call of duty) provided his personal mobile number in case I needed further guidance out of office hours. The following day he took the time to call me, checking if I had made the repair and that I had done it correctly. Thanks Frank and Cleansmart.

Title: Re: It just has to be said
Post by: Simon Gerrard on July 25, 2013, 04:06:39 pm

Good service should always be appreciated, so well done for taking the time.

Simon

Title: Re: It just has to be said
Post by: tim handley on July 25, 2013, 04:13:40 pm

 not been in this game too long, but bought my first machine from cleansmart, very impressed with the service........

Title: Re: It just has to be said
Post by: steve prince on July 25, 2013, 08:53:20 pm

I bought a 2nd hand turbo and told MATT at CLEANSMART and he registered it in my name, since then I had it serviced and was good as new, today I have treated myself and ordered a black storm  ;D  there service is top notch..
In the mean time Im Selling a jag very soon if someone is interested  ;)

Title: Re: It just has to be said
Post by: garybristow on July 27, 2013, 10:49:49 am

steve,how much the jag?
gary

Title: Re: It just has to be said
Post by: Chris Straker on July 27, 2013, 03:16:52 pm

May be too much power for you to handle Gary, stick with the TM mate  ;) :P ;D

Title: Re: It just has to be said
Post by: steve prince on July 27, 2013, 05:32:24 pm

Quote from: garybristow on July 27, 2013, 10:49:49 am

steve,how much the jag?
gary

Looking for around £1800 mate