Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Carl2009 on June 18, 2013, 02:58:59 pm

Title: How's business this year?
Post by: Carl2009 on June 18, 2013, 02:58:59 pm
In spring 2011 as in previous years I had a spike of new custies. In 2012 I didn't - it was pouring and the spike came in July when we had a brief respite from the weather. This year the spring spike is much lower, in fact I've lost a few custies recently, mainly down to the recession.

Anyone noticed the same? Are you up year on year custies wise? If you lose someone what reason are they giving?

Title: Re: How's business this year?
Post by: gavinb on June 18, 2013, 04:21:46 pm
Crap !!!!

Despite me doing houses for £3.50 im struggling as folk are cutting back due to recession etc .
I feel as though i will be put of business at this rate any time soon .
Title: Re: How's business this year?
Post by: alank on June 18, 2013, 04:46:57 pm
Not good, lots of people are skint.
Title: Re: How's business this year?
Post by: bobplum on June 18, 2013, 04:52:42 pm
i have found making the second million is a lot harder than the first
Title: Re: How's business this year?
Post by: DaveG on June 18, 2013, 05:07:33 pm
Ticking over..
Title: Re: How's business this year?
Post by: wipe clean on June 18, 2013, 05:09:22 pm
TOO MANY PEOPLE AT THIS GAME SINCE WFP.
IF WE WERE STILL LADDERING THERE WOULDNT BE HALF THE PEOPLE ON THIS FORUM
Title: Re: How's business this year?
Post by: MATT BATEMAN (OWC) on June 18, 2013, 05:17:07 pm
Business is good.

Never better. We're 20% up on this time last year or thereabouts.
Title: Re: How's business this year?
Post by: dazmond on June 18, 2013, 05:30:35 pm
ive picked up 15 new regular window cleaning jobs in a week.plus had around 6-7 add on jobs booked in as well.all from word of mouth and recommendation.

im £1600 up on this time last year earnings wise.

slowly and steadily business and earnings are creeping up year on year averaging around £3,000-£4000 extra every year in the last 3 years.

commercial,large domestics and run of the mill domestics.

i have lost one or two due to losing jobs,moving,died etc but no more than usual.ive dumped a few as well.


regards


dazmond
Title: Re: How's business this year?
Post by: Carl2009 on June 18, 2013, 05:50:19 pm
Thanks guys. Seems a mixed bag.

Money-wise i'm level with last year, but am down quite a few custards. I raised prices in March - that might account for a bit. I know a few have moved; I've dumped one and lost one to the Karcher Window Vac. I've lost 3 or 4 to other windies doing them for peanuts.

I have to say I don't canvass and I don't leaflet. The only advertising I do is the van and the website.

Matt and Daz - are you actively seeking work (i.e canvassing, advertising, leafleting etc.) or is it just word of mouth and 'approached whilst working'. Also, where are you two?

Cheers
Title: Re: How's business this year?
Post by: MATT BATEMAN (OWC) on June 18, 2013, 06:18:41 pm
I don't canvass, unless it looks like it'll be a days work. The new van has moved mountains since i got it in the canvassing dept.

I'm in Hampshire.



However saying that I'm 20% up on this time last year, we've actually lost £2600 since the start of trading this financial year.  That figure only includes expenses actually paid out so far this year, such as deposit on van and any ongoing costs it has incurred which we didn't have this time last year, such as the system, new extreme pole, various other stuff.
Title: Re: How's business this year?
Post by: Cliff perkins on June 18, 2013, 06:30:01 pm
Brilliant for me
Always room for improvement
But i think a business owner would always say that no matter how busy you are.
Im earning far beyond what i set out to earn when i started  ;D

Regards
Title: Re: How's business this year?
Post by: dazmond on June 18, 2013, 06:40:13 pm
most new jobs come from word of mouth and recommendation.i do leaflet and canvass sometimes if i get a new job in a new area but i usually dont get a single job!! :( ;D ;D

no website.

sign written van which brings in the odd job.

i must say though i work hard and im VERY organised and work in most weather and very rarely get behind with work.im also flexible with some customers who are struggling and offer an every other month service albeit at a slightly higher price.

i also do a very good job with smart business cards,slips,leaflets and logo d uniform.

my work is mainly based in cheshire.


best wishes



dazmond
Title: Re: How's business this year?
Post by: Carl2009 on June 18, 2013, 06:53:21 pm
Interesting isn't it, how things can be different in different areas. Down here we've sailed through the recession so far, but it is def getting tougher for people I feel. I'm not worried as i'm level with last year and in fact felt I had a bit too much work at one point, but no one likes losing work unless they are pita custies and you can't ever be complacent.

Good luck to you all as we move on through the year.
Title: Re: How's business this year?
Post by: dazmond on June 18, 2013, 06:59:13 pm
there are at least 20 windows cleaners that i know of in the areas i work.most are sole traders and 100% trad although a few are wfp with very nice vans!! ;D ;D ;D

i never worry about competition and keep ploughing my own furrough.doing the best i can for a fair price.


regards



dazmond
Title: Re: How's business this year?
Post by: wfp master on June 18, 2013, 07:02:49 pm
beautiful. never lost a days work since march which must be a record for me.
Title: Re: How's business this year?
Post by: [GQC] Tim on June 18, 2013, 07:06:52 pm
In my 8th year of increased turnover. Just picked up my biggest residential job yet and gonna call it a day now. All jobs coming in now will be to replace other existing work. I'm sure turnover might go up, but amount of actual work/jobs done won't.

Not to say I didn't lose a few, but gained more work, which is good.

So all in all I can't complain! :)
Title: Re: How's business this year?
Post by: Ian101 on June 18, 2013, 07:37:39 pm
the rate im going i may have to pay tax at some point  ;D
Title: Re: How's business this year?
Post by: telfordwindowclnr on June 18, 2013, 08:01:32 pm
Had 300 window customers this time last year. Only got 125 now. Sold a load cos I was too busy with other projects. Turnover is up, profits are down due to reinvestment. It's all gravy though, I'm more than happy.
Title: Re: How's business this year?
Post by: suds window service on June 18, 2013, 08:36:26 pm
27% growth. No canvassing at all.   I put it down to been good at the job ;D
Title: Re: How's business this year?
Post by: Dean Taberner on June 18, 2013, 09:00:05 pm
I don't canvass, unless it looks like it'll be a days work. The new van has moved mountains since i got it in the canvassing dept.

I'm in Hampshire.



However saying that I'm 20% up on this time last year, we've actually lost £2600 since the start of trading this financial year.  That figure only includes expenses actually paid out so far this year, such as deposit on van and any ongoing costs it has incurred which we didn't have this time last year, such as the system, new extreme pole, various other stuff.

Do you like windows Matt?
Title: Re: How's business this year?
Post by: MATT BATEMAN (OWC) on June 18, 2013, 09:03:41 pm
Case of having to now innit Dean lol
Title: Re: How's business this year?
Post by: robertphil on June 18, 2013, 09:15:37 pm
im busy as ever . however iv gotta be as with 3 staff theres no chance of having an easy week or it costs dearly
  iv drifted in to getting big nursing home  jobs that i never imagined getting in 2012,these are gruelling  but good money
Title: Re: How's business this year?
Post by: bobplum on June 18, 2013, 09:21:11 pm
the rate im going i may have to pay tax at some point  ;D

you still on the disability as well :D
Title: Re: How's business this year?
Post by: Archer on June 18, 2013, 11:38:05 pm

Fingers crossed,

work increasing constantly, just keep doing a good job and the work comes to you at some point.
Title: Re: How's business this year?
Post by: supernova77 on June 18, 2013, 11:53:26 pm
Quote
Had 300 window customers this time last year. Only got 125 now. Sold a load cos I was too busy with other projects. Turnover is up, profits are down due to reinvestment. It's all gravy though, I'm more than happy.

Solar,

You should get your website fixed...

Andy
Title: Re: How's business this year?
Post by: Ian101 on June 19, 2013, 06:12:52 am
the rate im going i may have to pay tax at some point  ;D

you still on the disability as well :D

yep get it for being ugly so that will never change  ;D
Title: Re: How's business this year?
Post by: roundbuilder on June 19, 2013, 07:48:18 am
I have nearly doubled my earnings this time 2 years ago. Never done so well or earnt as much as i am now, i have you guys on this forum to thank for that for the advice and drive everyone has, otherwise id be stuck on 100 customers working off a crumbly old ladder, never working in the rain or trying to gain customers worried about all my debt with constant arguing with the mrs over money worries.
Title: Re: How's business this year?
Post by: 8weekly on June 19, 2013, 07:56:00 am
I have nearly doubled my earnings this time 2 years ago. Never done so well or earnt as much as i am now, i have you guys on this forum to thank for that for the advice and drive everyone has, otherwise id be stuck on 100 customers working off a crumbly old ladder, never working in the rain or trying to gain customers worried about all my debt with constant arguing with the mrs over money worries.
That's brilliant Mick.
Title: Re: How's business this year?
Post by: mick hay on June 19, 2013, 08:11:40 am
My window round stays at it is really. Got rid of the messers ages ago and have a great round, all been with me 5 yrs + (apart from new custies via recommendation), so rely on that for my bread and butter earnings.

This year put a lot into add ons. Wish i had years ago. The last 2 months my turnover has more than doubled, even working the odd Saturday which i promised i would never do.

Move with the times lads, dont be blinkered by just doing windows!!!
Title: Re: How's business this year?
Post by: Carl2009 on June 19, 2013, 08:23:48 am
Nice one Mick.

I too am "up" compared with a couple of years ago (if we are talking revenue), but as I started out in 2009 that would only to be expected. It's not revenue (turnover) that i'm looking at, nor margin (which is improving year on year - average clean value up £1 since last year).

I was more concerned with looking at the number of customers I have and looking at trends. I should point out that I am 99% domestic. I produce graphs to monitor custie numbers, projected revenue and custies won/lost in the month. This way I can see trends, which helps with planning. For me for the first time I've seen a trend to losing custies rather than gaining.
Actually that's wrong - we all lose custies from deaths, moves, we bin them, the recession - any number of reasons - but this is the first time I've seen more losses than gains - usually there are more new custies than lost custies.

The number I've lost in the last year is broadly the same as the year before, it's just that this year there have been far fewer replacements from new business and it was this point that I was interested in and which prompted me to set out the OP wondering if the recession and government cuts are really starting to bite and persuade people to cut back on luxuries?
Title: Re: How's business this year?
Post by: Blue Frog Systems on June 19, 2013, 07:29:31 pm
So far this year

Lost £100 in low value monthly work
Dumped £50 in crap work / payers
Picked up £600-700 in good work, mainly commercial.

Done no advertising for a year, all work has either come through my website / word of mouth / people seeing me on the ground
Title: Re: How's business this year?
Post by: Dean Taberner on June 19, 2013, 08:15:24 pm
Case of having to now innit Dean lol

I'm not much for it Matt.
Title: Re: How's business this year?
Post by: MATT BATEMAN (OWC) on June 19, 2013, 10:31:44 pm
Not according to your FB page. How did JUssa get on the other day?