Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: paulswindows on June 17, 2013, 06:01:32 pm
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Question: You quote for a job. The customer seems happy so you do the job which takes longer than you originally thought and you feel you have underpriced it. Do you ask the customer if he will accept a new higher price? Or does that just look unprofessional?
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Definitely unprofessional... I did it a few times when starting up ::)roll
Take it on the chin and move on mate
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I would say no....you take it on the chin and learn from it
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Definitely unprofessional... I did it a few times when starting up ::)roll
Take it on the chin and move on mate
Lol posted at the same time
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If its a quote then you can't change the price after you have done the job
If its a estimate then you can advise the customer of a change in price.
But as above for a cleaning job ( unless something out of the ordinary arises ) you should honour your quote and learn from the experience trying to rise the price after is totally unprofessional IMO
Darran
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Tough one. I would honour the price but say you had made a mistake and underpriced it.
If its regular work, I would give them the new price starting next clean. If they are not happy then walk away.
Tony
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as above, you don't change your price for the first job as that is what we agreed, but you dont want to keep doing underpriced work if it is a regular job, so you need to explain and re price. you will loose some doing this, but most will be understanding in my experience
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as above, you don't change your price for the first job as that is what we agreed, but you dont want to keep doing underpriced work if it is a regular job, so you need to explain and re price. you will loose some doing this, but most will be understanding in my experience
+1
I've had to do this in the past
May aswell explain to the customer you've
Messed up instead of cleaning under priced work