Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: derek sharp on June 13, 2013, 01:53:20 pm

Title: heads down boys here comes another one
Post by: derek sharp on June 13, 2013, 01:53:20 pm
surely people must realise that a £26 voucher deal cant be much good.
I don't know how it works but surely groupon must take a percentage from this.

http://www.groupon.co.uk/deals/newcastle/Fast-Clean-Services/22511590?nlp=&CID=UK_CRM_1_0_0_161&a=61

Maybe all you get for your money is a quick hoover up as that is what is shown on the picture .
Title: Re: heads down boys here comes another one
Post by: wynne jones on June 13, 2013, 02:23:25 pm
People are greedy and stupid.

And that includes myself when I'm on ebay looking at bargain high performance vehicles. 
Title: Re: heads down boys here comes another one
Post by: *Hector* on June 13, 2013, 02:43:27 pm
(http://www.cleanitup.co.uk/smf/1371130934_Capture.JPG)
/\/\/\/\/\ what is this tag line all about?? hmm ??  :P :P /\/\/\
Title: Re: heads down boys here comes another one
Post by: Paul Clapham on June 13, 2013, 03:27:44 pm
@ Derek ,

Groupon can take up to 40% + vat at 20% which is £12.48 , so that leaves the CC with £13.52.........and @ 3:20 this afternoon he had sold 57.

He wont make any money at it , he may upsell a few extras , and he might gain a few extra "lifetime" customers , but at £6.76 a room  is it really worth it ?
Title: Re: heads down boys here comes another one
Post by: davep on June 13, 2013, 07:20:52 pm
His stairs and landing counts as 2 rooms  ???
Title: Re: heads down boys here comes another one
Post by: Russ Chadd on June 14, 2013, 10:28:06 am
People are stupid... especially Mrs average looking out for a bargain who knows absolutely nothing about the pitfalls of hiring a cheap trades person. ;D
Title: Re: heads down boys here comes another one
Post by: derek sharp on June 14, 2013, 10:56:31 am
@ Derek ,

Groupon can take up to 40% + vat at 20% which is £12.48 , so that leaves the CC with £13.52.........and @ 3:20 this afternoon he had sold 57.

He wont make any money at it , he may upsell a few extras , and he might gain a few extra "lifetime" customers , but at £6.76 a room  is it really worth it ?
thanks for the info paul that really is an eye opener........
to think that a customer has paid hundreds of pounds to buy these carpets and expects to have them cleaned properly for less than £14.00 for 2 rooms......just doesn't make sense.......wonder what spotters, presprays, extraction rinse, defoamer and odour kill will be used here then ?
Title: Re: heads down boys here comes another one
Post by: *Hector* on June 14, 2013, 11:23:13 am
just for your info guys.... Not all carpet cleaners who advertise on groupon are cowboys.....

Some I know do proper jobs for these customers..... Just far too cheap to sustain a good business plan.
Title: Re: heads down boys here comes another one
Post by: Marcin Stepis on June 14, 2013, 06:45:40 pm
I think a groupon or wowcher is more a marketing plan than a business plan :)
Title: Re: heads down boys here comes another one
Post by: *Hector* on June 14, 2013, 06:49:51 pm
Yup... but it has to be done right......

I did get lots of upsells..... But not 1 customer from 2 years ago wants more work doing at proper prices.... and that includes Mrs Sainsbury of the supermarkets..
Title: Re: heads down boys here comes another one
Post by: cannon on June 14, 2013, 09:58:02 pm
surely people must realise that a £26 voucher deal cant be much good.
I don't know how it works but surely groupon must take a percentage from this.

http://www.groupon.co.uk/deals/newcastle/Fast-Clean-Services/22511590?nlp=&CID=UK_CRM_1_0_0_161&a=61

Maybe all you get for your money is a quick hoover up as that is what is shown on the picture .

He's done a few of these "deals" on a few different "deal" sites. Ive had a couple of calls in the past when he hasn't turned up. I also have a couple of customers who have used him and have now used me last 2 years, without going into details just poor quality.

 Best thing is one of the customers is a supervisor in a drinks distribution place and last 2 years he's give me a box of booze as a tip, bottles of  peach shnapps, cocktails, bottles of them corkys shots, etc  ;D

They're not doing themselves, or anyone else or the industry any favours but I stopped worying about it ages ago.

That Spring Clean Carpets was the worst he sold 1000+ "deals". Strangely his website is no longer live probably rapped in. The trouble being he has probably left behind 1 of 2 things either

1. A happy but now price conditioned customer....or

2. An un happy customer who turns to the darkside (laminate) because they think carpets cant be maintained etc.

Saying that I like to be positive so maybe

3. There's 1000+ customers who have now seen the error of their ways and now buy on quality instead of price  ;D