Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: 8weekly on June 06, 2013, 05:54:59 pm

Title: Dumped £140 3 monthly job today.
Post by: 8weekly on June 06, 2013, 05:54:59 pm
It took 2 hours + hour travelling to start no earlier than 11am to do this big house with two attached cottages. I have done them 4 times. The first payment (£400) in and out  was next day. Next one took 6 weeks. 6 weeks again after that, then last time over 2 months. This time he wanted in & out at £280 but I'm not going back. It would stress me out waiting for payment. I forgot to add that the property is rented.

Am I doing the right thing?
Title: Re: Dumped £140 3 monthly job today.
Post by: Dave Willis on June 06, 2013, 06:04:34 pm
Yep, £400 in three hours is terrible!
Title: Re: Dumped £140 3 monthly job today.
Post by: Tomboler on June 06, 2013, 06:11:46 pm
dump n take pleasure in never going back - even if they phone and beg or cry or plead down the blower, NEVER, i say NEVER go back
Title: Re: Dumped £140 3 monthly job today.
Post by: AuRavelling79 on June 06, 2013, 06:12:56 pm
Or you say you'll do it if he pays you up front. (if he's not knocking you down on price that is)
Title: Re: Dumped £140 3 monthly job today.
Post by: George P on June 06, 2013, 06:14:48 pm
No
Title: Re: Dumped £140 3 monthly job today.
Post by: 8weekly on June 06, 2013, 06:20:21 pm
Yep, £400 in three hours is terrible!
You misread. Please adjust your glasses.

The first clean was £400 and took 9/10 hours as they were bad. Leaded glass in and out. WFP outside, but slow inside.

This time in and out it is an all day job as with travelling I can't do anything else.

TBH, if it was just outsides I'd take a chance and do them but last time took two reminders and I don't fancy waiting that long with just the chance that in the mean time he could move elsewhere. It is rented don't forget.

Title: Re: Dumped £140 3 monthly job today.
Post by: robertphil on June 06, 2013, 06:29:29 pm


  the slow paying is the clincher
Title: Re: Dumped £140 3 monthly job today.
Post by: 8weekly on June 06, 2013, 06:36:53 pm


  the slow paying is the clincher

...and the uncertainty about being paid at all. I would much rather keep it, but I don't think two months to pay such for a domestic property is acceptable. Not that amount.
Title: Re: Dumped £140 3 monthly job today.
Post by: andyM on June 06, 2013, 06:48:35 pm
I had a similar problem not that long ago.
It was a monthly job at £5 per clean.
Nearly ended up on anti-depressants because of the stress.
Thankfully they paid me in the end.
Title: Re: Dumped £140 3 monthly job today.
Post by: AuRavelling79 on June 06, 2013, 07:10:58 pm
I had a similar problem not that long ago.
It was a monthly job at £5 per clean.
Nearly ended up on anti-depressants because of the stress.
Thankfully they paid me in the end.

I took my £2.50 debt to court, sent in the bailiffs total bill paid with costs £978.50. Took a year. That was stressful.

edit to add: (just in case you believed me this story is not true  ;D)
Title: Re: Dumped £140 3 monthly job today.
Post by: 8weekly on June 06, 2013, 07:11:25 pm
I had a similar problem not that long ago.
It was a monthly job at £5 per clean.
Nearly ended up on anti-depressants because of the stress.
Thankfully they paid me in the end.
I can empathise.  :-X
Title: Re: Dumped £140 3 monthly job today.
Post by: Ian101 on June 06, 2013, 07:32:44 pm
the fact that your thinking about and posting on here would suggest you already know the answer  ;)

tell him new company policy for any accounts over £100 they need paying in advance due to being stung recently ... not that you would of course mr smith just the new way of doing things ............. you will soon find out the score

maybe better to do this than just dump ?? ............ only you know the answer
Title: Re: Dumped £140 3 monthly job today.
Post by: bobplum on June 06, 2013, 08:44:46 pm
i would do what you have done.
its the payment time as well for me would be the deciding factor and knocking you down in price.
he is in a way dictating to you, the price, when he wants pay. £140.00 divided by 3 = £46.6 per month , go and canvass nearer to home and in a few weeks or months your turnover will be back to the present level
Title: Re: Dumped £140 3 monthly job today.
Post by: Dave Willis on June 06, 2013, 08:57:15 pm
Yep, £400 in three hours is terrible!
You misread. Please adjust your glasses.

The first clean was £400 and took 9/10 hours as they were bad. Leaded glass in and out. WFP outside, but slow inside.

This time in and out it is an all day job as with travelling I can't do anything else.

TBH, if it was just outsides I'd take a chance and do them but last time took two reminders and I don't fancy waiting that long with just the chance that in the mean time he could move elsewhere. It is rented don't forget.



Oh yes that's better.

Dump
Title: Re: Dumped £140 3 monthly job today.
Post by: gavinb on June 06, 2013, 09:59:36 pm
This is the reason I only charge like £2.50 a house I mean everyone got a change tin in the house ay they £2.50 is nothing so they aint bothered about paying it out and I wont get stressed about losing £2.50 .
Title: Re: Dumped £140 3 monthly job today.
Post by: PoleKing on June 06, 2013, 10:07:29 pm
the fact that your thinking about and posting on here would suggest you already know the answer  ;)

tell him new company policy for any accounts over £100 they need paying in advance due to being stung recently ... not that you would of course mr smith just the new way of doing things ............. you will soon find out the score

maybe better to do this than just dump ?? ............ only you know the answer

+1
Title: Re: Dumped £140 3 monthly job today.
Post by: 8weekly on June 06, 2013, 10:11:19 pm
the fact that your thinking about and posting on here would suggest you already know the answer  ;)

tell him new company policy for any accounts over £100 they need paying in advance due to being stung recently ... not that you would of course mr smith just the new way of doing things ............. you will soon find out the score

maybe better to do this than just dump ?? ............ only you know the answer
You are right of course, but it isn't easy as it is the equivalent of dumping about 8 regular jobs and I hate doing it.
Title: Re: Dumped £140 3 monthly job today.
Post by: MATT BATEMAN (OWC) on June 06, 2013, 10:44:34 pm
the fact that your thinking about and posting on here would suggest you already know the answer  ;)

I dont get that and never have. The fact that he is posting on here suggests he doesn't know the answer.
Title: Re: Dumped £140 3 monthly job today.
Post by: mark dew on June 06, 2013, 11:26:34 pm
I think you did the right thing.
These extended frequency larger houses are always a ball ache to clean. You'll almost recoup that by doing a new £10 job every week.
I lose interest in customers who are unreasonably late in paying.
Title: Re: Dumped £140 3 monthly job today.
Post by: Frankybadboy on June 07, 2013, 07:17:22 am
give it to that other cleaner up your way he needs the work,and it be nice to see him wait for his money for a change. ;D :P :o
Title: Re: Dumped £140 3 monthly job today.
Post by: richard jagger on June 07, 2013, 05:53:34 pm
I have had a few recently not paying and the thing that I do not quite get they have paid well for years. Must be even the upmarket one`s are feeling the pinch.