Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: derek west on June 06, 2013, 03:48:01 pm
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say i owe them £1000 :o :o :o
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Send them a cheque then ;D
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yea pay up ya tightwad ::)roll ::)roll
erm who are Hibu ?? ;D ;D
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they used to be well known before they rebranded 9but I can't remember who they were (honest).
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they used to be well known before they rebranded 9but I can't remember who they were (honest).
The publication that used to be called Yellow Pages/Yell
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ahhh I see.
So Derek.... do you owe them then??
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Mr H
Remember those scabby publications of wall planners and diaries etc that used to send out invoices just because you'd spoken to someone on the phone.......
Well this is what happened to Derek albeit he had a visit from the rep but didn't agree to anything or sign anything.
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I bet some flash marketing tw at came up with that one charging six figures. Great! ;D
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no i haven't taken out any advertising and funnily enough, ive just phoned the rep and number is no longer recognised. i'm guessing that she has forged mt signature, handed in the ad request and got her commission knowing she was leaving, i have to wait til the paper work arrives to check my signature. hopefully she has just had a stab in the dark at forging it so i can catagorically say its not mine, if however she has looked through old files of 4 years ago, she could of found an old signature and copied it. i will then have to go to court probably, luckily i have texts and emails after the invoice date asking if i still want to reserve the advertising. certainly don't need this hassle in my life at the moment.
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Derek if I was in your position I would have great pleasure in advising them you run a trade organisation and the members have been informed about this and are highly unlikely to take out any further advertising with them. I would write this to either the chairman or chief exec.
If you look at the structure of this company it is divided into multiple divisions each with its own accounting structure selling stuff to each other. Personally I wouldn't touch them with a barge pole.
Daft thing is if you pay to advertise and then stop the listing usually remains anyway.
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I would surmise it's probably a glitch in their system and nothing to worry about.
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Derek if I was in your position I would have great pleasure in advising them you run a trade organisation and the members have been informed about this and are highly unlikely to take out any further advertising with them. I would write this to either the chairman or chief exec.
If you look at the structure of this company it is divided into multiple divisions each with its own accounting structure selling stuff to each other. Personally I wouldn't touch them with a barge pole.
Daft thing is if you pay to advertise and then stop the listing usually remains anyway.
when i first started trading 5 years ago i spent 2k on the book and the year after stopped the book and went on yell.com. both were rubbish so i stopped and haven't done anything since, its only recently i noticed yell doing well on google so enquired to see what the pricing was and if they'd sorted out there area/search problems which are outdated and useless for someone like me in between areas, any way i was bombarded with special offers here and special offers there but i signed nothing and have emails and texts after the said signing asking if i still want to go ahead. its funny how the rep has now deleted there phone number, according to the guy on the phone today, it has my signature on the application form. i know for a fact i signed nothing so i have to sit and wait till they send me the signed document. like i said if its nothing like my signature then i have no worries but if they have forged it from old signatures i will have to go to court and fight my case with the emails and texts i have. really don't need this.
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Sorry to hear that Derek.
Hope you kick their asses ;)
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Threaten them with the Rozzers, sounds like fraud to me.
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Just take it out the club funds, no one will know ;D
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as it happens ive just checked my account and they were still charging me for a website they set up for me ages ago and cancelled it in January this year......
after 20 minutes on the phone they agreed to reimburse me for one month only but not the vat ....
seems like they are going downhill a bit to me .....
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Get on Watchdog about it and see how many TACCA plugs you can get in before Anne tells you to be quiet.
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Wynne ;D
Hope you get it sorted Derek...
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Get on Watchdog about it and see how many TACCA plugs you can get in before Anne tells you to be quiet.
one step ahead of ya wynne, first thing i did was email annie. ;D
not had a reply though :'(
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Derek the rep as obviously commited fraud optaining a commision fee by deception just ring the police and let them sort it
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Get on Watchdog about it and see how many TACCA plugs you can get in before Anne tells you to be quiet.
one step ahead of ya wynne, first thing i did was email annie. ;D
not had a reply though :'(
Always thought you were an opportunist. ;D
Yep, why pay for prime time when you can get it for free. All you need is a good enough story. Alternatively bung an MP a couple of grand and skies the limit.
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Post it on the tacca website.
Make sure you put a read counter on it and social share button counters i.e. facebook likes, twitter tweets etc.
Send them a link to the article.
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Police arn't interested. We get fraud attempts all the time don't even bother to report them now. Its pathetic. In the papers today, Romanian bloke who was putting fake fronts on cash machines, estimated the gang got away with 3.5m. He got 18 months suspended and 150 hours community service. Its an absolute joke. If we'd done that we'd have got 10 years min.
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Sounds like the rep didn't plan on being there long. As far as I am aware the reps from Yell now Hibu, haven't been commision paid for some years now, they are on a salary only.
Dave.
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well ive just seen the attempt at my signature ;D ;D ;D ;D ;D ;D ;D ;D
i feel relaxed now. i was worried that the signature would look similar but it is way off. so do i contact a solicitor or wait for them to see what there next move is, they have handed it over to there fraud team apparantly and i have to wait for there outcome.
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I had a similar experience. It was through email though, they send you an email and you reply, filling in certain parts as confirmation. I did reply but only to tell them I didn't want the additional advertising. They sent me a 'copy' of the confirmation I had sent them, it wasn't the same as the one in my outbox. I phoned them and told them if they didn't desist in asking for money from me I'd contact the police (not that they would be able to do much).
That was this time last year, they never asked for the money again.
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Forgery is a serious offence if I were to forge the queens £50 notes I'm sure I would be straight to jail do not past o and do not collect £100.
I would continue with hibu and push for ...... Compensation as you've not been able to sleep on your bed of nails at night just incase you pricked your conscience.
Shaun
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Hi Derek
I think you should go on the attack.
They have attempted to defraud you, not the other way round.
Write or email telling them of your intention to report them to trading standards and to seek damages for all the hassle.
Cheers
Doug
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My opinion is this is quite serious as you could very easily have lost a grand but more important is the stress it has put you through.
there are many options but going to a lawyer who has experience of fraud is what i would certainly do. Perhaps a free 1/2 hour consultation to see where the land lies.
Hibu have a lot to loose if something like this gets exposed.
Also perhaps they did not investigate your concern about the bill.
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Hibu update.
Stood my ground yesterday, they sent me a letter asking me to send them a sample of my signature so i called them and told them i would not. They said well in that case you will have to pay the bill. I then told them that i have been in touch the action fraud and they told me that you have to prove i didn’t sign it, not the other way round, so they said we are doing, that is why we need you to send your signature, i told them that i don’t have to send my signature and that if you are investigating the issue you will see that you can obtain my signature from past records and also you could contact the women who took my order and ask her direct if i signed it, they said she didn’t work here anymore and we have no way of contacting her, i said well you’ll be stuffed in court trying to prove i signed it then won’t you. Anyway they still insisted that i send them a signature so i gave them an ultimatum, phone me with an apology and a quashed invoice by 4pm tomorrow (now today) or i will file a fraud complaint and then you will be dealing with the fraud squad and my ID number instead of me.
The phone rang today at 4pm. And i no longer owe them any money.
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They rang me this week and I told them to get lost.
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They employ monkeys without morals, what do they expect. That type of business is dead. Most have moved on to sell 'free' boilers with Nev's shower in Taffe land.
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Well I had this years visit from Yell/Hibu.
The same lady we have had for years. Went through all the call logs, clicks and conversions and renewed our book advertising and yell.com sponsored listings again this year.
They aren't all bad and some areas obviously work better than others for this type of thing.
They ain't all bad. I have a mate who is a sales manager for British gas and he was genuinely horrified by some of the tricks the door to door guys coming to him from other providers would pull. It's was so bad that the door to door canvassing is now finished with and they are all on appointment based sales.
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Jaime
You must be jocking British gas are that underhand they have the cheek to call there self Scottish gas and think we don't know and as for underhand I do believe they were fined for there sales forces tactics Eon are still selling door to door so its not banned they packed it in as they were getting to much bad publicity
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Yeah he is Scottish Gas.
He was their top sales guy 2 years in a row and was doing it properly.
They made him a team leader and he couldn't believe the strokes they would pull.
Putting cardboard in between the NCR forms then signing folks up for everything once back in their car was probably the mildest one.
Out of the whole door to door team they only kept on him and 1 woman from East Kilbride.
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Yellow pages, yell, hibu or whatever they want to call themselves share price has gone from a market leader to virtually zilch.
They took on several billion in debt buying foreign pages companies and that has zombied. They are desperate and any respectable sales agent ( are there any?? ) have left and won't touch them with a barge pole.