Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: steven 1 on June 04, 2013, 09:28:14 pm

Title: (Whats more important?)
Post by: steven 1 on June 04, 2013, 09:28:14 pm
 1) If something was £100 with 12 month guarantee.
 2) exactly the same product £50 no guarantee or optional guarantee £10 extra=£60
 3) exactly same product £25, When it breaks "don't care, been useful buy another"?
 

 
   This is just a little survey :)
   
   Thanks Everyone

   Steve.
Title: Re: whats more important?
Post by: G Griffin on June 04, 2013, 09:45:16 pm
You mean guarantee?
It depends. Some guarantees aren't very good.
And it also depends on the product. Is it likely to go wrong or not in the 12 months. Some are more likely to than others.
But at that price and that saving, I'd probably take a chance at £50 with no guaranty.
Title: Re: whats more important?
Post by: wfp master on June 04, 2013, 10:16:13 pm
I would take gamble on the £50 & hope it did not feck up.
Title: Re: whats more important?
Post by: andyM on June 04, 2013, 10:16:28 pm
I think he is having a little dig regarding a new product coming to market from a competitor.  ::)roll
 
Title: Re: whats more important?
Post by: rosskesava on June 04, 2013, 10:56:13 pm
I don't think it's a case of one or the other.

They're both important along with a good product and customer service and for me, using a courier that delivers when they say they will.
Title: Re: (Whats more important?)
Post by: MATT BATEMAN (OWC) on June 04, 2013, 11:21:29 pm
Depends. Is the product made by a cheap rate gook crowd or a reputable company with great customer service?

Title: Re: whats more important?
Post by: wfp master on June 04, 2013, 11:57:45 pm
I think he is having a little dig regarding a new product coming to market from a competitor.  ::)roll
 
ah got you the a/d v the a/t.
Title: Re: whats more important?
Post by: steven 1 on June 05, 2013, 01:42:53 pm
I think he is having a little dig regarding a new product coming to market from a competitor.  ::)roll
 
This is a survey of whats important to a consumer, not compete with another product.
Title: Re: (Whats more important?)
Post by: andyM on June 05, 2013, 01:56:13 pm
I had a young woman phone me up a couple of Sundays ago.
She asked me to complete a telephone survey for market research purposes.
I replied "Great, how much are you going to pay me? Oh and considering it's a Sunday I presume it will double?".
To my surprise she told me they do not pay people for taking time out of their day/weekend to provide them with information for which they will sell on and make a profit.
Hardly seems fair to me....... ::)roll
Title: Re: (Whats more important?)
Post by: steven 1 on June 05, 2013, 02:12:06 pm
Commenting is not compulsory
Title: Re: (Whats more important?)
Post by: Moderator David@stives on June 05, 2013, 08:50:18 pm
Depends if it is an unneccessery complicated weak springy thing or a simple plastic fitting, I am all for cheap with wfp, because everything is rubbish and everything breaks sooner or later.

The only item never to break with us is the flojet pumps
Title: Re: (Whats more important?)
Post by: steven 1 on June 05, 2013, 09:07:46 pm
Depends if it is an unneccessery complicated weak springy thing or a simple plastic fitting, I am all for cheap with wfp, because everything is rubbish and everything breaks sooner or later.

The only item never to break with us is the flojet pumps
Yes i think wfp equipment is put through the paces, Highly stressed, constant use,
so if equipment is expensive and breaks its annoying.
Title: Re: (Whats more important?)
Post by: Dave Willis on June 05, 2013, 09:33:15 pm
All depends on what it is. Eg. a push fit tap for nine quid - no guarantee needed. Something that does exactly the sme thing for £100 then it's going to need a golden guarantee.
Title: Re: (Whats more important?)
Post by: mark dew on June 05, 2013, 10:56:23 pm
The only item never to break with us is the flojet pumps

I agree with this. I think it is the most reliable piece of wfp kit available. Search the posts for pump problems and almost all are related to other pumps.

I'd be happy paying whatever (within reason and apart from poles) for anything wfp that would last 3 years. A leisure battery at 3 1/2 years is the next longest.
I can't comment on flow controllers though because I stopped using mine years ago.

As for anything that comes with a 12 month warranty, I would consider it a throwaway product anyway and would go for a cheaper option with no guarantee.
Title: Re: (Whats more important?)
Post by: mark dew on June 05, 2013, 10:59:40 pm
I was going to vote on the survey but chose not to because i wanted to vote 'quality' and it wasn't there.
Title: Re: (Whats more important?)
Post by: Geoff on June 06, 2013, 02:08:05 pm
Depends. Is the product made by a cheap rate gook crowd or a reputable company with great customer service?



Why's your van gone all small?  I can hardly see it now.