Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: mikey on May 30, 2013, 08:44:09 pm
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hello all I don't post on here much please read
I have a trolley system made by these people http://www.window-tools.com/wash-and-reach-van-system.htm
something in the pump box broke and the water stopped I could not find out what was wrong so I called both numbers and peter answered after explaining to him peter said its the relay do you want me to send one out
I said iam not very good with wires its an easy fix he explained but people have sent the whole box to me before by post.
SO I thought I would get clever and got him sent the relay and a switch out .
>:( you know whats coming don't you :'( >:(
:'( on removing the back of the box I started pulling the first wire as I pulled the wire snapped and my hand smacked of the side of the box pulling 2 other wires off and one wire did not belong to the relay I knew I was goosed/buggered
I called peter and explained iam going to have to send the box through the post and he said we will get it back as soon as possible
I sent this box on Saturday 25th may it didn't get sent till Tuesday 28th may because of the bank holiday I got this box back today 30th may 12noon fixed and ready to go how is that for service.
I found this guy very polite noligeable and comfortable to talk to not like some people who I have spoken to or met in there outlets no effence but some people do get edgey .he never he answered every question and knew what he was talking about.
if you have never dealt with this company try it just once I don't think you will be let down
IAM WRITING THIS FOR THE BENEFIT OF PEOPLE WHO HAVE BEEN MESSED ABOUT IN THE PAST???
good sevice
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Totally agree with you. Peter came to the rescue after being dumped on by purefreedom he sent us a flow controller out free and even paid the postage. I fitted it today and it works great.
Im sure he will read this so thanks again peter really appreciate it.
Top notch bloke. Sod purefreedom now will use peter from now on.
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Went out his way more than a few times to help me even with equipment
not purchased from him.
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Good service that.
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Aw shucks guys, no more your making me blush. Thanks though, appreciated.
Only done what anyone else would have in the same position, and Paul you have helped me out a few times as well.
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i think ill use peter in future as well, pure freedom have been aweful for me for about 6 months now
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agree with all top guy, sorted me out a few times
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I`ve never stopped wanting a Fogwash.
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I should wash more often.
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will we be able to buy fogwashes again, i want one too
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A clever bloke and top man
Our business would never have gone anywhere without this man
Gordon
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Sorry Michael. I did try and get some other suppliers interested so as I could carry on doing them. I needed to buy a massive amount at a time and had nowhere to store them all. No one else seemed interested.