Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: richywilts on May 21, 2013, 06:43:40 pm

Title: groupon DONT EVER DO IT!!!
Post by: richywilts on May 21, 2013, 06:43:40 pm
just thought u would all be pleased to know my opinion on groupon having done 80% of them what a friggin nightmare steer clear of them they are an absolute nightmare, some have been great dont get me wrong but the rest are a nightmare i know a lot of you will say i told u so but nothing ventured n all that we have had to do about 70 of them in total but booking them all in turned out to be a nightmare due to my van troubles we were going to use spare van for them but had to use it for window cleaning
Title: Re: groupon DONT EVER DO IT!!!
Post by: Smudger on May 21, 2013, 06:50:03 pm
It's not a case of 'I told you so' Richy

That is what is forum is for - people to share experiences - next time you might listen to us !

but sorry for you that it was a bad experience

Darran
Title: Re: groupon DONT EVER DO IT!!!
Post by: keyser soze on May 21, 2013, 07:07:32 pm
told you . i didnt really ;D ....good way of getting noticed i guess . promoting your business , you don't have to do it again
Title: Re: groupon DONT EVER DO IT!!!
Post by: *Hector* on May 21, 2013, 07:08:51 pm
I would have told you Richie...

I did it for carpet cleaning last year.... almost bust my business  :o :o
Title: Re: groupon DONT EVER DO IT!!!
Post by: windiewasher on May 21, 2013, 07:11:42 pm
lol
I told a fair few I wasn't doing them and to contact groupon for there money back in the end as they were getting on my nerves. ;D
Title: Re: groupon DONT EVER DO IT!!!
Post by: deeege on May 21, 2013, 07:12:19 pm
It's not a case of 'I told you so' Richy

That is what is forum is for - people to share experiences - next time you might listen to us !

but sorry for you that it was a bad experience

Darran

I was going to write exactly this.

Title: Re: groupon DONT EVER DO IT!!!
Post by: robertphil on May 21, 2013, 07:16:07 pm
how many hav asked to be regulars?

iv always thought groupon looks to be a really great cheap way to get noticed quickly
Title: Re: groupon DONT EVER DO IT!!!
Post by: GB Window Cleaning on May 21, 2013, 07:17:32 pm
Thanks for the heads up richy!  ;)
Title: Re: groupon DONT EVER DO IT!!!
Post by: Alistair@AWC on May 21, 2013, 07:23:27 pm
Richy,

Sometimes you need to learn from your own mistakes rather than others.

Out of interest you suggest that most of the problems came down to your own van problems, would they still have been a nightmare if all your vans were fully operational?
Title: Re: groupon DONT EVER DO IT!!!
Post by: Stephen.C on May 21, 2013, 07:29:39 pm
How many said don't, so you did.
Title: Re: groupon DONT EVER DO IT!!!
Post by: MATT BATEMAN (OWC) on May 21, 2013, 07:31:47 pm
Steve, I was thinking, fancy doing some GroupOn promotions?
Title: Re: groupon DONT EVER DO IT!!!
Post by: C o z y on May 21, 2013, 07:39:28 pm
Steve, I was thinking, fancy doing some GroupOn promotions?

 ;D
Title: Re: groupon DONT EVER DO IT!!!
Post by: Stephen.C on May 21, 2013, 07:43:46 pm
Steve, I was thinking, fancy doing some GroupOn promotions?
  ;D
Title: Re: groupon DONT EVER DO IT!!!
Post by: LT carpet cleaning on May 21, 2013, 08:05:03 pm
Was it a nightmare?
Title: Re: groupon DONT EVER DO IT!!!
Post by: richywilts on May 21, 2013, 09:15:24 pm
to be totally honest had we had the van spare like originally planned they really wouldnt have been that bad, but this month ive had a lad off for 6 days coz his son had tonsils out and then they burst and had clot, and another lad fractured his ankle in cast for two weeks as well as the van trouble, but they really started getting on out nerves i put in quite a large area to cover good 20 mile radius, the main problem is your going to carry out these gutter clears blind not knowing what to expect, and they dont understand half of them that u cant clear a gutter with a ladder and a bucket above a large conservatory etc or where they have a huge pond where you need to place your ladder haha
Title: Re: groupon DONT EVER DO IT!!!
Post by: Dave Willis on May 21, 2013, 09:31:14 pm
more importantly - how much did you make?
Title: Re: groupon DONT EVER DO IT!!!
Post by: richywilts on May 21, 2013, 11:07:11 pm
im not sure yet still got people ringing thru prob about a grand but not made any profit
Title: Re: groupon DONT EVER DO IT!!!
Post by: MATT BATEMAN (OWC) on May 21, 2013, 11:29:15 pm
Richly, isn't that called a loss?
Title: Re: groupon DONT EVER DO IT!!!
Post by: ♠Winp®oClean♠ on May 21, 2013, 11:33:38 pm
I admire your honesty Richy, genuinely I really do!! ;)

There's not many (if any) would come on here, especially in these circumstances & fess up a total disaster in order to warn others.
Title: Re: groupon DONT EVER DO IT!!!
Post by: richywilts on May 22, 2013, 12:11:21 am
ive never did it for the money to be honest i had a spare van sat there and thought it would be an ok way to make some money and potentially get new customers i thought id give it a go as we do pressure washing too and thought id see how it goes with view to doing a possible driveway cleaning promotion

it is a way of advertising which most types fail this is one to add to the list

but i seriously wouldnt advise people to go ahead steer clear it could ruin a small one man band, our proffessionalism towards them began to deteriorate in the end we were getting frustrated with constant nagging of the groupon customers even though we explained we were doing out best to fit them in due to the circumstances

we averaged about 7 a day on gutter clears and window cleaning which is pretty dire they were quite a distant apart from each other
Title: Re: groupon DONT EVER DO IT!!!
Post by: wpclean on May 22, 2013, 10:01:28 am
Did you manage to convert any to be regular customers ?
Title: Re: groupon DONT EVER DO IT!!!
Post by: Ian Lancaster on May 22, 2013, 11:46:47 am
Did you manage to convert any to be regular customers ?

That's the crucial question!

My gut feeling is that anyone who jumps at these sort of offers is bound to be a one-off and even then I reckon the complaint ratio would rocket after the job's done.

I had Groupon phone me once.  I said to the girl "So you get me customers who are going to pay half my normal rate, and then I have to give you half of that, so I get a quarter and then I have to scrub off umpteen years worth of dirt and then I never see them again?

And I would think that's a good idea because.........?"

End of conversation ;D ;D
Title: Re: groupon DONT EVER DO IT!!!
Post by: richywilts on May 22, 2013, 08:54:38 pm
to be honest coz of the ballaches fittin them in and our professionalism dropping towards anyone mentioning the word GROUPON no i dont think we have converted any hahaha
Title: Re: groupon DONT EVER DO IT!!!
Post by: formb on May 23, 2013, 09:56:31 am
Quote from: richywilts
ive never did it for the money to be honest

 ???