Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: DG Cleaning on May 20, 2013, 06:46:55 pm
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Just looked on Gardeners website and unless you've previously bought a pole from them you aren't allowed to buy a clamp upgrade kit.
Is this allowed under trading standards?
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Why would you want them for another pole?
Or is it that you have bought a second hand pole privately?
I'm sure a phone call to the Gardiner sales team should be your first call, then sir the the second call could be to the hard done by police.
Get a grip, see what I did there?
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Just looked on Gardeners website and unless you've previously bought a pole from them you aren't allowed to buy a clamp upgrade kit.
Is this allowed under trading standards?
Of course it's allowed.
They can sell what they want to who they want and equally can refuse any sale to whoever they want. Just like you can choose which customers you would like to provide a service for aswell.
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What I want them for is to make a dog lead so I can take Rover to the park.
See what I did?
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Just looked on Gardeners website and unless you've previously bought a pole from them you aren't allowed to buy a clamp upgrade kit.
Is this allowed under trading standards?
You can still buy the clamps from gardiners if you didn't by the pole new from them you will just need to pay the full price for the clamps i think
Paul
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Just looked on Gardeners website and unless you've previously bought a pole from them you aren't allowed to buy a clamp upgrade kit.
Is this allowed under trading standards?
You can still buy the clamps from gardiners if you didn't by the pole new from them you will just need to pay the full price for the clamps i think
Paul
Just had a look and you do need to have bought a pole.
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Just looked on Gardeners website and unless you've previously bought a pole from them you aren't allowed to buy a clamp upgrade kit.
Is this allowed under trading standards?
You can still buy the clamps from gardiners if you didn't by the pole new from them you will just need to pay the full price for the clamps i think
Paul
Just had a look and you do need to have bought a pole.
This is only to get the discount. If like me you have bought a secondhand pole you can buy the clamp kit at full price.
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I'm sure you can buy them, but you won't receive any discount as an "existing" customer...
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Posted at the same time Lee ;D
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Clamp sets are initially available to pole-owners only due to limited availability and will be available to all and sundry in due course, when main order arrives to Gardiners, as far as I know.
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I have just ordered mine , they where not in stock but I will get them this week I think. Looking forward to trying them ,got my 25% off as well .
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I think it is a good service offering the discount to existing customers, I am going to order a couple of pairs for two poles I bought last year . . . . a good investment for when the old clamps wear.
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Anyone have any issues with the new clamps being very sloppy when placed on the cleaned poles.I'm thinking there may not be enough adhesive.Also when ordering check you have got the correct clamps before you strip the old ones even if it says so on the paperwork. No work tomorrow >:(
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No proble, with them being sloppy, why do you think you have to the wrong clamps for your pole?
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Anyone have any issues with the new clamps being very sloppy when placed on the cleaned poles.I'm thinking there may not be enough adhesive.Also when ordering check you have got the correct clamps before you strip the old ones even if it says so on the paperwork. No work tomorrow >:(
The clamps should be a good tight fit on each section - if they are really loose it is probably the clamp from the next section up.
The DIY clamp upgrade kits start from the No.2 clamp as the No.1 clamp does not need replacing as this only clamps the gooseneck. The No.2 clamp will then fit on the second section and so on.
Which pole do you have and what clamp numbers have you got?
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Email Sent Alex
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Anyone have any issues with the new clamps being very sloppy when placed on the cleaned poles.I'm thinking there may not be enough adhesive.Also when ordering check you have got the correct clamps before you strip the old ones even if it says so on the paperwork. No work tomorrow >:(
The clamps should be a good tight fit on each section - if they are really loose it is probably the clamp from the next section up.
The DIY clamp upgrade kits start from the No.2 clamp as the No.1 clamp does not need replacing as this only clamps the gooseneck. The No.2 clamp will then fit on the second section and so on.
Which pole do you have and what clamp numbers have you got?
Alex, I thought that glue was supplied with the upgrade kits?
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Alex, I thought that glue was supplied with the upgrade kits?
The DIY upgrade kits come complete with the following:
The number of clamps needed (complete with lever sets)
Twin pack glue sachet 10ml - enough for 10+ clamps
Alcohol wipe
Link to the video fitting guide
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Alex, I thought that glue was supplied with the upgrade kits?
The DIY upgrade kits come complete with the following:
The number of clamps needed (complete wit lever sets)
Twin pack glue sachet 10ml - enough for 10+ clamps
Alcohol wipe
Link to the video fitting guide
Ok, that's what I thought, got 3 sets delivered today, but no glue or wipes in package.
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Alex, I thought that glue was supplied with the upgrade kits?
The DIY upgrade kits come complete with the following:
The number of clamps needed (complete wit lever sets)
Twin pack glue sachet 10ml - enough for 10+ clamps
Alcohol wipe
Link to the video fitting guide
Ok, that's what I thought, got 3 sets delivered today, but no glue or wipes in package.
Could you email me please with your order number and I will get the Office to sort this for you - Apologies - sounds like more haste less speed for the packing team :(
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Alex, I thought that glue was supplied with the upgrade kits?
The DIY upgrade kits come complete with the following:
The number of clamps needed (complete wit lever sets)
Twin pack glue sachet 10ml - enough for 10+ clamps
Alcohol wipe
Link to the video fitting guide
Ok, that's what I thought, got 3 sets delivered today, but no glue or wipes in package.
Could you email me please with your order number and I will get the Office to sort this for you - Apologies - sounds like more haste less speed for the packing team :(
Thanks Alex, will do, could you put up link for your email address please, I tried emailing through the website on another matter the other day and it wouldn't work for some reason :-[
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My email is in my profile as well - alex@agardiner.co.uk
I will look into the website email facility - I have just tried it and you are right it is not working - don't you just love websites!
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My email is in my profile as well - alex@agardiner.co.uk
I will look into the website email facility - did you enter the Captcha code before pressing send?
I did, but it's possible I couldn't make it out, my eyesight isny what it used to be. :P
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My email is in my profile as well - alex@agardiner.co.uk
I will look into the website email facility - did you enter the Captcha code before pressing send?
I did, but it's possible I couldn't make it out, my eyesight isny what it used to be. :P
No, you are right it is definitely not working!! >:(
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Sorry to gatecrash Alex, I need some John Guest tubing from your website and I notice it comes in 1/4" or 3/8". I have some clear tubing currently that is 12mm along with my JG push fittings, can I get the 12mm tubing from you?
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Sorry to gatecrash Alex, I need some John Guest tubing from your website and I notice it comes in 1/4" or 3/8". I have some clear tubing currently that is 12mm along with my JG push fittings, can I get the 12mm tubing from you?
We do not do John Guest tubing in 12mm. We only do the following:
1/4"
3/8"
1/2"
6mm PU
8mm PU
Try this supplier - http://www.coolproducts.org.uk/john-guest-12mm-od-lldpe-tubing-in-blue-by-the-metre-315-p.asp
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Upgraded my clamps on clx18 yesterday. What a difference. Now the clamps securely hug the pole when closed but don't catch at any point when open. All because of a little spring I have concluded.
Just done my slx30. Is it just me or does that glue set fast?
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I have noticed with mine that one of the new clamps nearly joins at the gap that the screw tightens, if that makes sense. So it may not have much life in it without taking about 6 inches off the pole and putting on a new clamp. If that gap is narrowing as I think it is, the new clamps may not offer quite the benefits I had hoped. Still a huge leap forward mind you.
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Hey all,
Got my new clamps today and I have to say I am so impressed. They managed to give my 4yr old SLX25 with badly worn and constantly spinning sections a new lease of life-it's a miracle! Fitting was very easy, although it's advisable to watch the Gardiner's video very carefully first, and follow the instructions closely. One point to consider- I was reluctant to cut my old clamps as per the video in case the new clamps didn't work out, so I tried something different. Instead of cutting, I tapped each clamp off the end of each section, using a blunt, wide screwdriver and a hammer. They popped off quite easily after a few taps, with no damage to either the clamps or the pole sections, and could easily be re-fitted if required. I'll keep them for a few weeks just in case, but I can't imagine ever having to use them again. Anyway, if you're having problems with your pole sections slipping or spinning, the new clamp sets will solve that problem very effectively.
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Upgraded my clamps on clx18 yesterday. What a difference. Now the clamps securely hug the pole when closed but don't catch at any point when open. All because of a little spring I have concluded.
Just done my slx30. Is it just me or does that glue set fast?
I thought it was was the offset barrel nut that made all the difference. The glue does set pretty quick. I managed to do both my six 25s with one pack of glue. Glad I watched Alex's video first. Don't think it would have been quite as successful otherwise