Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Tony Edwards on May 17, 2013, 07:59:20 pm
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Happened this week
Have a new client house worth £4m. Lovely guy and loaded.
Recommended by a neighbour,so looking long term when I quoted. Quote was £1200 as worked on £300 a day which client was happy with and he knew it would take 4 days. Jet washing, gutters etc.
While I am working, he asked me to do some extra work, " we can add to the bill he asks ? No problem I reply.
Go out my way to give 110% and client is really happy. The extra work takes nearly a day.
End of the job
client says what do I owe you ?
I reply i would prefer you to pay me what you think is fair, Bearing in mind he knows the cost we agreed and the time it should take
He writes me a cheque for £1260 !! So £60 for all the extra work !
How would you have dealt with this and how do I avoid be taken for a ride in the future
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I think you have demonstrated the reason why he is loaded. In future just invoice him what you think is fair.
Simon.
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why did you not just tell him what he owed you instead of the pay me what you think?? doesn't matter if the house is worth 4 million or £40 best to always agree a price before the work starts helps keep things simple and straight and you both know where you stand then. On the up side you have someone who will use you again so you'll probably make more of him in the future.
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Why on earth would you say pay me what you think is fair? :o
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same old story.agree price before starting the work
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Why on earth would you say pay me what you think is fair? :o
Was hoping he would appreciate what i had done and pay accordingly
Couldnt agree price on extras as he kept adding them as we went along. If he had given me a list initially, I would have agreed a figure but he just kept adding them
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Why on earth would you say pay me what you think is fair? :o
In hindsight, thats a valid point !
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wow i'm in the wrong end of the country..
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Extras should always be priced and agreed before doing them to save these situations occurring
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Tbh I understand your reason for asking him the question 'pay me what you think is fair' as big job, repeat custom. Usually I just keep a mental note of time taken for any extra jobs undertaken and then give the price on top when all completed.
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Tbh I understand your reason for asking him the question 'pay me what you think is fair' as big job, repeat custom. Usually I just keep a mental note of time taken for any extra jobs undertaken and then give the price on top when all completed.
Cheers Fin
Good advice, on the upside I got the windows @ £80 x 12 weekly
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Good for him. ;)
He probably thought all his birthdays had come at once when you gave him the opportunity to pay what ever he chose to. I'd have paid you £1210. ;D
At £1200 he can also have his pick of hard working, conscientious, professional cleaners!! ::)roll He was doing YOU the favour in the first place mate.
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typical newbie kind of error. We are all guilty of underpricing jobs. Just learn from your mistake and move on.
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Not the end of the world, and looks like your sorted for regular windows.
Log it and move on.
Steve
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you were hopin he would say "howsabout 2000, ok with you? "
but.... uh oh no cigar
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you were hopin he would say "howsabout 2000, ok with you? "
but.... uh oh no cigar
Yep !! ;D
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Good for him
He was doing YOU the favour in the first place mate.
He clearly needs a lesson on cap doffing with a "thank 'ee kindly sir". ::)roll
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Good for him. ;)
He probably thought all his birthdays had come at once when you gave him the opportunity to pay what ever he chose to. I'd have paid you £1210. ;D
At £1200 he can also have his pick of hard working, conscientious, professional cleaners!! ::)roll He was doing YOU the favour in the first place mate.
He got one and I got £1260 for a weeks work ! 8)
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I bet your a wizz on the trumpet.
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Good for him. ;)
He probably thought all his birthdays had come at once when you gave him the opportunity to pay what ever he chose to. I'd have paid you £1210. ;D
At £1200 he can also have his pick of hard working, conscientious, professional cleaners!! ::)roll He was doing YOU the favour in the first place mate.
He got one and I got £1260 for a weeks work ! 8)
Exactly! If he's any sense he'll be looking round for someone else who's not going to take the p*** ;D ;D ;D
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Good for him. ;)
He probably thought all his birthdays had come at once when you gave him the opportunity to pay what ever he chose to. I'd have paid you £1210. ;D
At £1200 he can also have his pick of hard working, conscientious, professional cleaners!! ::)roll He was doing YOU the favour in the first place mate.
He got one and I got £1260 for a weeks work ! 8)
Exactly! If he's any sense he'll be looking round for someone else who's not going to take the p*** ;D ;D ;D
If you read the post properly, I quoted, he accepted. No one forced him to pay the money. He agreed the price as I do perfect work as recommended by his friends.
All ways someone on here with the smart alec comments !
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Why on earth would you say pay me what you think is fair? :o
+1
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typical newbie kind of error. We are all guilty of underpricing jobs. Just learn from your mistake and move on.
Underpricing??????
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Good for him. ;)
He probably thought all his birthdays had come at once when you gave him the opportunity to pay what ever he chose to. I'd have paid you £1210. ;D
At £1200 he can also have his pick of hard working, conscientious, professional cleaners!! ::)roll He was doing YOU the favour in the first place mate.
He got one and I got £1260 for a weeks work ! 8)
Exactly! If he's any sense he'll be looking round for someone else who's not going to take the p*** ;D ;D ;D
If you read the post properly, I quoted, he accepted. No one forced him to pay the money. He agreed the price as I do perfect work as recommended by his friends.
All ways someone on here with the smart alec comments !
I read it properly, the evidence is there. After the event, the customer calculated your worth at £60 per day. ;D
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Good for him. ;)
He probably thought all his birthdays had come at once when you gave him the opportunity to pay what ever he chose to. I'd have paid you £1210. ;D
At £1200 he can also have his pick of hard working, conscientious, professional cleaners!! ::)roll He was doing YOU the favour in the first place mate.
He got one and I got £1260 for a weeks work ! 8)
Exactly! If he's any sense he'll be looking round for someone else who's not going to take the p*** ;D ;D ;D
If you read the post properly, I quoted, he accepted. No one forced him to pay the money. He agreed the price as I do perfect work as recommended by his friends.
All ways someone on here with the smart alec comments !
I read it properly, the evidence is there. After the event, the customer calculated your worth at £60 per day. ;D
Should be @ the comedy club, not !
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Winp another 1 on a wind up.
Lesson learnt mate
Big shoulders and move on to next job :-)
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I'm not on a wind up.
How insulting & very unprofessional for the customer, to put them in such a position!! ::)roll
You took the p***, he took it back! Personally, I wouldn't have you back if I were in his shoes! ::)roll
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I'm not on a wind up.
How insulting & very unprofessional for the customer, to put them in such a position!! ::)roll
You took the p***, he took it back! Personally, I wouldn't have you back if I were in his shoes! ::)roll
You talk garbage, let you go back to your £25 an hour ! :P
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I got £1260 for a weeks work ! 8)
So where's the problem?
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how do I avoid be taken for a ride in the future
You're taking the pi$$ now.
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Happened this week
Have a new client house worth £4m. Lovely guy and loaded.
Recommended by a neighbour,so looking long term when I quoted. Quote was £1200 as worked on £300 a day which client was happy with and he knew it would take 4 days. Jet washing, gutters etc.
While I am working, he asked me to do some extra work, " we can add to the bill he asks ? No problem I reply.
Go out my way to give 110% and client is really happy. The extra work takes nearly a day.
End of the job
client says what do I owe you ?
I reply i would prefer you to pay me what you think is fair, Bearing in mind he knows the cost we agreed and the time it should take
He writes me a cheque for £1260 !! So £60 for all the extra work !
How would you have dealt with this and how do I avoid be taken for a ride in the future
you did alright mate. Look at it as earning £250 a day and he gave you £10 tip cos he was so happy with what you did.
Maintain perspective... ;D
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I'm not on a wind up.
How insulting & very unprofessional for the customer, to put them in such a position!! ::)roll
You took the p***, he took it back! Personally, I wouldn't have you back if I were in his shoes! ::)roll
You talk garbage, let you go back to your £25 an hour ! :P
It's not about the money, idiot!
You'll be on less shortly if you carry on with those kind of business skills matey!! ::)roll
"what do I owe you?" "errr, not sure, don't know, tell ya what, you decide, give me what you think I'm worth!!" ;D ;D ;D
Beggars belief"!! ::)roll
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Total pish 300 a day !!!
Dreamer
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He may have cocked up but dont rub salt into the wound.
He wants helpfull advice.
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Doctors outa hours surgery or a+ e
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300 aday ????
Master carpenter aint on that my lad
Window cleaner on 150k a year
I'm sorry total pish
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Gav
Alot on here earn that im afraid
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Gav
Alot on here earn that im afraid
And more... :o
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300 aday ????
Master carpenter aint on that my lad
Window cleaner on 150k a year
I'm sorry total pish
Gav
I presume you didnt go to school. £300 a day x 5 days = £1500 a week x 4 = £6k month x 12 =£72k a year
Firstly I dont lie, i dont need to. Unlike you and your commercial stuff. most of mine clients are millionaires
Secondly I dont do jet washing every day ! I wish I did
Thirdly buy yourself a calculator , then engage your brain before opening your mouth
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He may have cocked up but dont rub salt into the wound.
He wants helpfull advice.
Thank Cliff
I will just ignore the idiots.
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Tony 365 days a year yes minus 52
Sundays =313 yeah
- 8 bank hols = 305
305 x 300= £91,500
So who's the idiot soft arse
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I earn a very good living
Doing a varied mix of domestic
Commercial and industrial so tony
I suggest you continue on your quest
To earn trillions us minions will survive la
If you want to continue this further feel
Free to ring me
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This whole thread should get deleted tbh.
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300 aday ????
Master carpenter aint on that my lad
Window cleaner on 150k a year
I'm sorry total pish
Gav
I presume you didnt go to school. £300 a day x 5 days = £1500 a week x 4 = £6k month x 12 =£72k a year
Firstly I dont lie, i dont need to. Unlike you and your commercial stuff. most of mine clients are millionaires
Secondly I dont do jet washing every day ! I wish I did
Thirdly buy yourself a calculator , then engage your brain before opening your mouth
You need to buy a calculator. There's more than 20 working days in a month. Mouth
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Jamie ?? Il ring u
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How much are you on then lex
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Willy waving time.
All my customers clients are millionaires as well.
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How much are you on then lex
Matty la luthers my m8 lol
Matty we gud guys like u n me lol
Tony as gone offline sniffing beak
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I need to get on this millionaire boat lid........... Seems be the way forward !!!! Any one got any they don't want,
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Don't waste your time on millionaires too many messers.
Target billionaires that's where the real money is. ;D
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Most of my custys are trillionaires
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Lends one of them for the week
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Loganberry yr one ov em u muppet
Fancy a week on my sun seeker
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Seriously Gav, many self employed wcs in the south would easily earn £250 in a full day. EASILY. That's 12 or 13 average houses (my average is £19.20). Personally, I would find it tiring to do that every day because of school runs I don't get a break, but then I don't need to do it every day.
I don't do pressure washing or gutter clearance but I reckon I would want more, same as I would want more for work at 50ft (higher equipment costs).
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8 weekly does it not rain down south???
300 aday every day Tony wants get his head
Outa his arse me old fruit , it's
Window cleaning nout more nout less
Plenty of company's up ere earning over 300
Aday look a wilts n Richard I sack em if they
Don't earn 500 aday speech!!!
Total pish IMO
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8 weekly does it not rain down south???
300 aday every day Tony wants get his head
Outa his arse me old fruit , it's
Window cleaning nout more nout less
Plenty of company's up ere earning over 300
Aday look a wilts n Richard I sack em if they
Don't earn 500 aday speech!!!
Total pish IMO
What has the rain got to do with it?
I don't like to work in it, but I do otherwise I would not do the doe and it is a wet system.
If you don't Gav it lowers your average daily take.
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If he paid 1 penny more you were asking for it by saying, what you think . Rule 1, never let your customer make business decisions for you.Be confident make them yourself. Even asking for a price on this forum is not wise as only you should know your costs. Good luck and think of it as education money.
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It's the usual ciu willy waving post.
The op wants to tell the world how brilliant he is and how much he earns and so puts up a thinly veiled post. Look at his back posts - he's been cleaning less than a year but only targets massive mansions (well apart from the £10 bungalows when he started out last year). It's very unfortunate that people feel the need to brag but hey ho that's life.
The usual excuse for bragging is that "they want to help others achieve the same figures".
It's no ones business what I earn and bad taste to blab it all over the internet in my opinion.
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We ere in north wales have to work
In all weathers 6 days a week
51 weeks a year all bank holidays
As we have cleaning schedules to meet
To many millionaires cleaning windows
Or too many dreamers on here .
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We ere in north wales have to work
In all weathers 6 days a week
51 weeks a year all bank holidays
As we have cleaning schedules to meet
To many millionaires cleaning windows
Or too many dreamers on here .
Sorry Gav your reply to 8weekly asking if it never rained down south implies you don't work in it.
I'll get me coat and step away from this one.
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I dont know if he is taking the pish or not , But if you ask pay me what you think you are asking for pish to be taking out of you by your custy and fellow windys . Mike
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A Small statement from the south: Dont be fooled the roads are not lined with gold. We also have problems here.
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It's the usual ciu willy waving post.
The op wants to tell the world how brilliant he is and how much he earns and so puts up a thinly veiled post. Look at his back posts - he's been cleaning less than a year but only targets massive mansions (well apart from the £10 bungalows when he started out last year). It's very unfortunate that people feel the need to brag but hey ho that's life.
The usual excuse for bragging is that "they want to help others achieve the same figures".
It's no ones business what I earn and bad taste to blab it all over the internet in my opinion.
Think you got it spot on here
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It's the usual ciu willy waving post.
The op wants to tell the world how brilliant he is and how much he earns and so puts up a thinly veiled post. Look at his back posts - he's been cleaning less than a year but only targets massive mansions (well apart from the £10 bungalows when he started out last year). It's very unfortunate that people feel the need to brag but hey ho that's life.
The usual excuse for bragging is that "they want to help others achieve the same figures".
It's no ones business what I earn and bad taste to blab it all over the internet in my opinion.
Ding ding!
We have a winner!
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Now I know why some many guys on here give up posting.
I will let the ignorant rude and those who can't count continue arguing.
The difference is in a few years I will have a great business doing all aspects of cleaning, most of you will still be on here arguing like the bunch of kids you are.
I rest my case. X
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I don't see it as bragging, glad it didn't happen to me though, lesson learned I'd say..
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£300 a day :o
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I used to love the ding dongs with Ewan (Pole manufacturer employee pretending to be a windy) and "us normal mortals".
These arguments are few and far between now though. :'( If we really need to see who the bluffers are, just read what these top earners post, while sitting at home most winter days moaning about no work, no money and no plan.
Some people forget what they've said in the past. ;D What's silly is people assuming that nobody can earn more than they do, irrespective of where they are and prices in different areas. There are some good earners on here, I know for a fact that some members have profits of over 70K that post on here. If you read Dave @ st skives said a few years back when he met other people at one of the cleaning shows, someone was spouting about profits of over 100K and when he was talking to others later, they were shocked that he was only earning that!
There is a good wad to earn in this game. Some earn a good profit, some have a good turnover but not so good profit. So unless you know everyone's circumstances, there's no point in arguing is there?
As for the OP, best learn fast from your mistake mate. It only cost you a couple of hundred this time, but the bigger the numbers, the bigger the mistakes. ;)