Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Neil Gornall on May 14, 2013, 06:13:00 am
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Finally I can see an end to what has been a very costly and annoying period.
In July last year one of my vans was written off in an accident, (no fault of ours it was parked at the time)
The insurance were very good, they gave me a hire van for a while then paid out what I felt was a decent amount for an old van. The problem I had was I was not expecting it so never had a lot of funds available to add to it so ended up having to buy cheap.
I searched everywhere and eventually bought a Renault Traffic from a dealer up near Wigan.
It did 300 miles before going bang!!
I contacted the dealer who said “ get it diagnosed and let me know what the situation is, it makes more sense to fix it at your location due to the distance”
But as soon as it became apparent the bill was going to be very large he changed his tune and accused me of “Breaching my warranty by working on the van” and said it was not his problem.
Yesterday I had my day in court and the judge found in my favour so next week the van goes back, I get a full refund plus expenses.
It broke down Sept 6th last year so as you can imagine it’s not been easy.
So what van next (please don’t suggest Renault) I am leaning toward a Citroen Dispatch as have decided I don’t want one that’s too large but just large enough for 2 people when needed.
I think I may go for contract hire this time as at least with a new one I get a decent warranty.
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I've got nearly the same situation with my van, except this has been ongoing since August last year. Costs of court and solicitor so far is over 5K. Expensive here. Should get the result within the next 4 weeks. Sweating.
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I've got nearly the same situation with my van, except this has been ongoing since August last year. Costs of court and solicitor so far is over 5K. Expensive here. Should get the result within the next 4 weeks. Sweating.
Good luck with that. I never used a solicitor as i felt i had a vwry atrong case plus the cost is crazy, so I tried to have everything laid out in such a way so I could answer any question and have evidence to back it up.
I was told by a friend that the easier you can make it for the judge the better it helps your case. The judge actually commented on the "exemplary"way it was presented.
Even so it's a nerve racking experience and not one I would want to repeat in a hurry.
Let us know how you get on
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good result mate, pleased for you .....
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Nice one, Neil..........who d'ya get the van off? Fair enough if you don't want to say or delete the name after, if you like.
Good luck, C.
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Swb tranny or lwb connect. Toyota hiace etc
Well done on the win mate
Who was the dealer so I no to avoid like the plague ?
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Swb tranny or lwb connect. Toyota hiace etc
Well done on the win mate
Who was the dealer so I no to avoid like the plague ?
wasnt van monster by any chance was it ?
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I 2nd the ford and Toyota post, they are bullet proof
graham
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I agree with Colin Pure water +1
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Thanks lads, at this stage I would rather not name the trader as I still have to get my money back ;)
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Really glad you got some justice and glad you had the strength to go to court. Flipping dodgy car salesman not wanting to honour their warranties. But thankfully there are some good ones too.
Well done
Chez
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I've got nearly the same situation with my van, except this has been ongoing since August last year. Costs of court and solicitor so far is over 5K. Expensive here. Should get the result within the next 4 weeks. Sweating.
Good luck with that. I never used a solicitor as i felt i had a vwry atrong case plus the cost is crazy, so I tried to have everything laid out in such a way so I could answer any question and have evidence to back it up.
I was told by a friend that the easier you can make it for the judge the better it helps your case. The judge actually commented on the "exemplary"way it was presented.
Even so it's a nerve racking experience and not one I would want to repeat in a hurry.
Let us know how you get on
Wouldn't stand a chance of doing it yourself here mate!! ;D Technical German and a civil law book that's got 7 volumes!! I wasn't legally insured to pay for my solicitor, although I'm insured for everything else. I didn't renew my legal insurance so am having to pay everything up front. By the time it's over, with luck I get every penny back. Will let you know ;)
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Renaults are poop, but seen as you liked the traffic why don't you get a vivaro, same van but vauxhall. I had a traffic, it was crap and I've had two vivaros since, great vans.
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Renaults are poop, but seen as you liked the traffic why don't you get a vivaro, same van but vauxhall. I had a traffic, it was crap and I've had two vivaros since, great vans.
Both the Vivaro, and the Traffic have the same renault engine !
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had a dispatch 3 years mate , no probs yet and good medium size van. 500 litre tank in back and still plenty of room.
also very handy 3 seater in front.
good luck
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+1
Great van, I have the long wheel base, great for all the extra equipment we carry.
Steve
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good for u well done. toyota hiace or a vw van if u got alot of mony ;)
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Finally I can see an end to what has been a very costly and annoying period.
In July last year one of my vans was written off in an accident, (no fault of ours it was parked at the time)
The insurance were very good, they gave me a hire van for a while then paid out what I felt was a decent amount for an old van. The problem I had was I was not expecting it so never had a lot of funds available to add to it so ended up having to buy cheap.
I searched everywhere and eventually bought a Renault Traffic from a dealer up near Wigan.
It did 300 miles before going bang!!
I contacted the dealer who said “ get it diagnosed and let me know what the situation is, it makes more sense to fix it at your location due to the distance”
But as soon as it became apparent the bill was going to be very large he changed his tune and accused me of “Breaching my warranty by working on the van” and said it was not his problem.
Yesterday I had my day in court and the judge found in my favour so next week the van goes back, I get a full refund plus expenses.
It broke down Sept 6th last year so as you can imagine it’s not been easy.
So what van next (please don’t suggest Renault) I am leaning toward a Citroen Dispatch as have decided I don’t want one that’s too large but just large enough for 2 people when needed.
I think I may go for contract hire this time as at least with a new one I get a decent warranty.
Sorry to hear about your problem, VW transporter every time, never fail. IF BUY CHEAP YOU END UP PAYING MORE.
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Wait until you have your money in your hand.
Dodgy car dealers never listen to a judge most think that they are above the law.
You will get it eventually but it might involve the bailiffs.
Hope I am wrong on this one. Best of luck.
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Going new? Hyundai iLoad with 5 year warranty. Had mine from new 14 months now. RWD and highest torque in it's class. (2.5diesel)
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Renaults are poop, but seen as you liked the traffic why don't you get a vivaro, same van but vauxhall. I had a traffic, it was crap and I've had two vivaros since, great vans.
Both the Vivaro, and the Traffic have the same renault engine !
I'll take your word for it that they do but I never said anything about the engine. Dealing with Renault was one of the worst experiences of my life >:( Then the van itself, i'm pretty sure they use pritstick to put everything together, if it didn't come off in my hand then it just didn't work.
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Renaults are poop, but seen as you liked the traffic why don't you get a vivaro, same van but vauxhall. I had a traffic, it was crap and I've had two vivaros since, great vans.
Both the Vivaro, and the Traffic have the same renault engine !
I'll take your word for it that they do but I never said anything about the engine. Dealing with Renault was one of the worst experiences of my life >:( Then the van itself, i'm pretty sure they use pritstick to put everything together, if it didn't come off in my hand then it just didn't work.
Have to agree with you there ;D
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i hope they don't offer you £10 per wk
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Going new? Hyundai iLoad with 5 year warranty. Had mine from new 14 months now. RWD and highest torque in it's class. (2.5diesel)
Whats the fuel consumption like ?
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Going new? Hyundai iLoad with 5 year warranty. Had mine from new 14 months now. RWD and highest torque in it's class. (2.5diesel)
Whats the fuel consumption like ?
I get about 25mpg but ...
I have had mine 14 months and only done 6500 miles - it's all stop start up to about 10 miles a day with only a few days when I do about 30 miles.
I believe it should do mid thirties on a run.
By comparison my 1.3 Doblo does about 39-40mpg and 50mpg on a run.
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The van was delivered back to the dealer today as per the courts decision.
The dealer now has till 4pm on the 28th to pay me the full purchase price plus costs of £700.
Fingers crossed :-\
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toyta hiace al the way, no problems as of yet and keep rease value
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Every penny paid IN FULL into my bank today. Result!!!!!
I was a bit skeptical but glad to say the dealer turned out to be decent in the end.
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Result, glad you got sorted. I bet it was a bucket load of stress.
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Result, glad you got sorted. I bet it was a bucket load of stress.
Thanks
It certainly was stressful. Been going on since early sept so glad to see the end of it
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Who was dealer
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I've just bought a Toyota Hiace SWB - solid van. My dads on his 3rd in about 30 years. It took me a good few months to find one though. Keep your eyes peeled!
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Who was dealer
Richy Wilts.
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Every penny paid IN FULL into my bank today. Result!!!!!
I was a bit skeptical but glad to say the dealer turned out to be decent in the end.
Not really-if he was decent he would've refunded your money or not sold you a pup in the first place!
Glad you're sorted though.
Nothing worse than van trouble.
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Who was dealer
Richy Wilts.
LOL.