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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: rosskesava on May 13, 2013, 08:39:33 pm

Title: Vodafone problems in the Brighton area.
Post by: rosskesava on May 13, 2013, 08:39:33 pm
Voda-useless-fone have been having on and off problems with two masts in the Brighton area for about 3 weeks. There's now no signal at all in most of Brighton and some of the surrounding areas and hasn't been since Friday.

I phoned Voda-hopeless-fone this evening and they have absolutely no idea when the problems will be solved and what's worse, they didn't seem to be bothered at how it affects people like me who need my mobile for work.

So if you live around here and are on vodafone, you could be missing out on work.









Title: Re: Vodafone problems in the Brighton area.
Post by: stuart mc on May 13, 2013, 08:50:20 pm
the green party said mobiles were harmful and turned the masts off :P
Title: Re: Vodafone problems in the Brighton area.
Post by: G Griffin on May 13, 2013, 08:54:16 pm
the green party said mobiles were harmful and turned the masts off :P

 :D
I was going to mention the Green Party.
Title: Re: Vodafone problems in the Brighton area.
Post by: 8weekly on May 13, 2013, 08:59:18 pm
I thought you used handkerchiefs to communicate in Brighton.  ;D
Title: Re: Vodafone problems in the Brighton area.
Post by: stuart mc on May 13, 2013, 09:11:52 pm
I thought you used handkerchiefs to communicate in Brighton.  ;D

yes with a yooou whooo to get you attention ;D
Title: Re: Vodafone problems in the Brighton area.
Post by: wpclean on May 13, 2013, 09:16:36 pm
You might have to start litigation !
Title: Re: Vodafone problems in the Brighton area.
Post by: Dani J on May 13, 2013, 09:57:12 pm
Voda-useless-fone have been having on and off problems with two masts in the Brighton area for about 3 weeks. There's now no signal at all in most of Brighton and some of the surrounding areas and hasn't been since Friday.

I phoned Voda-hopeless-fone this evening and they have absolutely no idea when the problems will be solved and what's worse, they didn't seem to be bothered at how it affects people like me who need my mobile for work.

So if you live around here and are on vodafone, you could be missing out on work.

Simple change to O2  ;)










Title: Re: Vodafone problems in the Brighton area.
Post by: rosskesava on May 13, 2013, 11:03:20 pm

Simple change to O2  ;)


I've two phone on a contract with 13 months to run.

This last 2 years I had nothing but problems with vodafone. If I could dump the contract tomorrow, I would.
Title: Re: Vodafone problems in the Brighton area.
Post by: GoodFella2006 on May 13, 2013, 11:48:23 pm
http://www.thisissomerset.co.uk/Club-cuts-power-phone-mast-row/story-12337289-detail/story.html#axzz2TDQAfpbW

3 years,no pay  :o
Title: Re: Vodafone problems in the Brighton area.
Post by: rosskesava on May 14, 2013, 01:50:27 am
http://www.thisissomerset.co.uk/Club-cuts-power-phone-mast-row/story-12337289-detail/story.html#axzz2TDQAfpbW

3 years,no pay  :o

The problems here are caused by Vodafone not having legal access to two masts. They sought legal powers to put them up but forgot about what will happen if a problem occured.

Vodafone have no legal access to land on which the masts are situated.
Title: Re: Vodafone problems in the Brighton area.
Post by: robertphil on May 14, 2013, 04:39:59 am
u could use one of those gps phones to get a signal via space
Title: Re: Vodafone problems in the Brighton area.
Post by: Small but perfectley formed on May 14, 2013, 05:47:43 am
You could cancel them has they are in breach of contract
Title: Re: Vodafone problems in the Brighton area.
Post by: Fin Clearview on May 14, 2013, 07:01:35 am
It was Crystal palace' fault blame them everyone else is
Title: Re: Vodafone problems in the Brighton area.
Post by: SPE on May 14, 2013, 08:29:04 am
You could cancel them has they are in breach of contract
exactly,
you have bought goods not fit for purpose
I'd ring the local trading standards to get some advice but would think you are legally within your rights to break your contract and go elsewhere.
Title: Re: Vodafone problems in the Brighton area.
Post by: rosskesava on May 14, 2013, 12:26:57 pm
You could cancel them has they are in breach of contract
exactly,
you have bought goods not fit for purpose
I'd ring the local trading standards to get some advice but would think you are legally within your rights to break your contract and go elsewhere.

It turns out that it's the Citizens Advice Bureau who deal with this type of thing and not Trading Standards.

Apparently, in every mobile phone contract there's a clause which states that the phone company only endevour to provide a continuous network coverage and will take reasonable steps to rectify network faults and failures.

Breach of contract only applies if Vodafone singles me out for no real reason. i.e. If they stop me from using the network while it is working and I've paid for the service.

So, thanks to Vodafone, I've wasted an entire morning when I could have been working and I've made 16 landline calls all of which I'm paying for.

Vodafone could give me no information about when the fault will be fixed, what the actual fault is and if anyone is working to fix it at this point in time. Customer service at it's very best - they don't even bother to really respond to complaints on their website forum.

http://forum.vodafone.co.uk/t5/Network/BN1-Brighton/td-p/1506696/page/2
Title: Re: Vodafone problems in the Brighton area.
Post by: SPE on May 14, 2013, 02:53:45 pm
Best give Anne Robinson a call then  ;)
Title: Re: Vodafone problems in the Brighton area.
Post by: prestigeclean on May 14, 2013, 07:34:38 pm
its the same in hastings regards alan