Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Mike #1 on May 13, 2013, 07:36:53 am

Title: Daqua delivery
Post by: Mike #1 on May 13, 2013, 07:36:53 am
Does anybody know if Daqua do a next day delivery service need a a new vessel tomorrow . Mike
Title: Re: Daqua delivery
Post by: andyM on May 13, 2013, 07:46:22 am
If it's in stock and your order today im sure you will receive it tomorrow.
I have always found them super reliable.
You could phone them to be sure.
Title: Re: Daqua delivery
Post by: DaveG on May 13, 2013, 07:47:20 am
I always get my resin delivered the next day, so I presume it works with other stuff too..
Title: Re: Daqua delivery
Post by: Roy Harding on May 13, 2013, 07:53:06 am
You even get an email and text to same name of delivery man time of delivery.

Roy
Title: Re: Daqua delivery
Post by: deeege on May 13, 2013, 07:54:35 am
You even get an email and text to same name of delivery man time of delivery.

Roy

This. The text has the option of accepting delivery for that day, delaying delivery by a day or two and delivering to a neighbour.

Excellent service imo.
Title: Re: Daqua delivery
Post by: Mike #1 on May 13, 2013, 07:55:55 am
Excellent replies guys , Thanks very much Mike
Title: Re: Daqua delivery
Post by: Mike #1 on May 13, 2013, 08:23:57 am
Also emailed www.daqua.co.uk  and they replied within 25 mins before been open for business so order placed for 15 ltr filled di vessel , well chuffed at price as well £121  . Mike
Title: Re: Daqua delivery
Post by: andyM on May 13, 2013, 08:26:15 am
You even get an email and text to same name of delivery man time of delivery.

Roy

This. The text has the option of accepting delivery for that day, delaying delivery by a day or two and delivering to a neighbour.

Excellent service imo.

Yes I've just received a text telling me my delivery of resin and filters will arrive today between 14.27pm and 15.27pm............. :)
Title: Re: Daqua delivery
Post by: deeege on May 13, 2013, 08:30:42 am
You even get an email and text to same name of delivery man time of delivery.

Roy

This. The text has the option of accepting delivery for that day, delaying delivery by a day or two and delivering to a neighbour.

Excellent service imo.

Yes I've just received a text telling me my delivery of resin and filters will arrive today between 14.27pm and 15.27pm............. :)

If only all suppliers offered this service it would save my mrs waiting in for deliveries all day!  ;D
Title: Re: Daqua delivery
Post by: Rob Knapman on May 13, 2013, 12:42:54 pm
Yep, first class service form these and for that reason I use them all the time ;D
Title: Re: Daqua delivery
Post by: Bay View WCS on May 13, 2013, 03:14:20 pm
This is one thing that does bother me with Gardiners - even though it is free delivery. 

I have had many deliveries from other suppliers in the past couple of months and without exception they have all emailed and text with a guaranteed one-hour delivery slot; this then allows you to organise work and be in for the allotted time. 

However, Gardiners' delivery don't offer this facility which means waiting in all day - I wouldn't mind paying an extra couple of pounds for this service as I have lost a whole day waiting for a Gardiners delivery.

Just my twopenneth!

Cheers, Tom
Title: Re: Daqua delivery
Post by: Alex Gardiner on May 13, 2013, 04:13:14 pm
This is one thing that does bother me with Gardiners - even though it is free delivery. 

I have had many deliveries from other suppliers in the past couple of months and without exception they have all emailed and text with a guaranteed one-hour delivery slot; this then allows you to organise work and be in for the allotted time. 

However, Gardiners' delivery don't offer this facility which means waiting in all day - I wouldn't mind paying an extra couple of pounds for this service as I have lost a whole day waiting for a Gardiners delivery.

Just my twopenneth!

Cheers, Tom

We would love to be able to offer this kind of service with our deliveries - however the type of services that some of these other WFP firms' couriers offer are simply not available to us due to the high volume of poles that we send out.

Poles fall into the non-standard category due to their size and as a result limit us dramatically from using most couriers. Whilst we could use most couriers if poles made up only about 5% of our parcels sent out, due to the fact that our pole parcels make up about 75% of our parcels sent out there is currently only 1 or 2 couriers that we can actually use regularly. Neither of these couriers offer this service unfortunately.

It is also not a case of us simply being able to pay more they simply will not take on the level of pole deliveries that we require. Strangely this is mainly because most of these couriers firms have heavily invested in the same American software and logistics systems which dictate the levels of non-standard goods. Once they have this system they cannot deviate.
Title: Re: Daqua delivery
Post by: 8weekly on May 13, 2013, 04:22:39 pm
This is one thing that does bother me with Gardiners - even though it is free delivery. 

There is no such thing as free delivery.
Title: Re: Daqua delivery
Post by: mikeyfaerosyth on May 13, 2013, 04:23:20 pm
Also supply the best,parks I think.better than inferior gaps.have both vessels.on par with Gardeners for service.Top company,and the first to supply us with tulsion mind ;)
Title: Re: Daqua delivery
Post by: Carl@Cwc on May 13, 2013, 09:28:48 pm
gotta agree doug from daqua always delivers brilliant service and advice.
Title: Re: Daqua delivery
Post by: Moderator David@stives on May 13, 2013, 09:35:17 pm
Alex

Have you tried John at 3B Internatial, I reckon you already have ?
Title: Re: Daqua delivery
Post by: firefly123 on May 14, 2013, 06:30:03 pm
thats it im going to deliver poles
Title: Re: Daqua delivery
Post by: jouk45 on May 14, 2013, 06:33:57 pm
i have been dealing with doug for a few years now luckily i live not to far from him and meet doug in perth for my resin great guy to know
Title: Re: Daqua delivery
Post by: Alex Gardiner on May 14, 2013, 07:15:12 pm
Alex

Have you tried John at 3B Internatial, I reckon you already have ?

Thanks Dave - I will get Kirsty to look into this.
Title: Re: Daqua delivery
Post by: Mike #1 on May 15, 2013, 07:29:41 am
Delivery estimate between 13:41 -14:41 got delivered at 14:20 had a chat with delivery driver and he said in future if i leave a note saying leave in safe place and sign it .

He will leave delivery if i am not in so great will defo use Daqua again and high quality spectrum di vessel at a great price so very chuffed . Mike