Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: CLEANCARE WC on May 11, 2013, 05:13:29 pm
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Is there any way you can check if a customer has set up a standing order before the date it hits your bank
i.e. you pick up a new customer 3 monthly and you say payment terms are cash/cheque on first clean the and a S.O. must be set up for 12 weeks time.
The customer impressed by your service, sets up the S.O. as agreed within a couple of weeks of the first clean..
Is there any way of checking that they have set it up? or do you have to wait & wonder if they have actually done it until 3 months later?
Any info appreciated.
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The only way you know your customer has set up a standing order is either by asking, "Have you done it?" or when the cash hits your bank.
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The only way you know your customer has set up a standing order is either by asking, "Have you done it?" or when the cash hits your bank.
Hmmmn back to the drawing board! Thanks :(
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I get paid a few monthly standing orders for jobs I clean monthly. If I'm ever late, ie receive two payments without a clean, I refund a payment through their letter box in cash when I tip up to clean.
It requires the customer to trust you.
For the rest, and I have a couple of houses that are let and the customers don't live in the area (one in London the other in New Zealand), I just e-mail them and they pay me by bank transfer.
The others I just leave a note and they pay me by bank transfer.
I advertise this on my 'Your Window Cleaner Has Been' chits and quite a few pay this way now. I get paid quicker from the bloke who lives in New Zealand than Mrs Smith who lives down my street.