Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: KLEENAWAY on May 07, 2013, 08:03:47 pm

Title: What would you do???
Post by: KLEENAWAY on May 07, 2013, 08:03:47 pm
I found out today that the guy I bought my round off a few years ago that I paid 8grand for has been round canvassing the work he sold me. When he sold me the round he said he was gettin out of cleaning to do other things....now this. What would you do?

Danny
Title: Re: What would you do???
Post by: colin purewater on May 07, 2013, 08:10:54 pm
Send in the dogs mate
Title: Re: What would you do???
Post by: Michael Peterson on May 07, 2013, 08:13:38 pm
send your customers a letter
Title: Re: What would you do???
Post by: keyser soze on May 07, 2013, 08:15:31 pm
the cad .. i cant stand people like that ... underhanded scum
Title: Re: What would you do???
Post by: jk999 on May 07, 2013, 08:51:09 pm
If you do agood job and built a good relationship with the customers you aint got nowt to worry about, the customers that go back to him are customers not worth having
Title: Re: What would you do???
Post by: GB Window Cleaning on May 07, 2013, 08:53:24 pm
Don't worry aboiut it unless you start loosing a lot of custards! then have a word in his hear. the word should be something like "Your taking the preverbial my friend. Do one!"  ;D
Title: Re: What would you do???
Post by: GB Window Cleaning on May 07, 2013, 08:53:43 pm
If you do agood job and built a good relationship with the customers you aint got nowt to worry about, the customers that go back to him are customers not worth having
agreed
Title: Re: What would you do???
Post by: deeege on May 07, 2013, 09:08:20 pm
That's a crap situation mate. I hope you find a way to stop him approaching your customers.

Maybe outing him on here will help stop others getting stung by him in the future?
Title: Re: What would you do???
Post by: Ste b on May 07, 2013, 09:14:33 pm
You need to have a word before you lose any custies whether ther worth having or not. At the end of the day you paid 8k for them
Title: Re: What would you do???
Post by: Ste M on May 07, 2013, 09:15:22 pm
How did you find out Danny? I'd approach him and be as polite as possible but straight to the point as well, calmness will put him on the back foot, you go up shouting and screaming an he's won half the battle then
Title: Re: What would you do???
Post by: bobplum on May 07, 2013, 09:29:34 pm
I found out today that the guy I bought my round off a few years ago that I paid 8grand for has been round canvassing the work he sold me. When he sold me the round he said he was gettin out of cleaning to do other things....now this. What would you do?

Danny


you say a few years ago,how long
is he targetting just your customers or canvassing every house in the area,i know you may think its your customers but he may be door knocking everywhere

if it was 5 years ago and his canvassing all the houses in the town,village,city? i can't see why you can complain,his entitled to come back in to the industry,its just more competition i am afraid
Title: Re: What would you do???
Post by: deeege on May 07, 2013, 09:36:25 pm
I found out today that the guy I bought my round off a few years ago that I paid 8grand for has been round canvassing the work he sold me. When he sold me the round he said he was gettin out of cleaning to do other things....now this. What would you do?

Danny


you say a few years ago,how long
is he targetting just your customers or canvassing every house in the area,i know you may think its your customers but he may be door knocking everywhere

if it was 5 years ago and his canvassing all the houses in the town,village,city? i can't see why you can complain,his entitled to come back in to the industry,its just more competition i am afraid

I disagree Bob. He has sold the customers on in good faith. The time frame shouldn't matter imo, he should never be re-canvassing those same customers. If he wishes to canvass the rest of the street that's fine (unless you both signed a contract forbidding that)
Title: Re: What would you do???
Post by: rick trinder on May 07, 2013, 09:40:56 pm
i know what i would do!!!!! and knee caps come into it....
Title: Re: What would you do???
Post by: H20cleaning on May 07, 2013, 09:43:24 pm
accidentally on purpose run him over and injure his legs, your excess might go up abit next year but will be worth every penny
Title: Re: What would you do???
Post by: bobplum on May 07, 2013, 09:55:35 pm
I found out today that the guy I bought my round off a few years ago that I paid 8grand for has been round canvassing the work he sold me. When he sold me the round he said he was gettin out of cleaning to do other things....now this. What would you do?

Danny


you say a few years ago,how long
is he targetting just your customers or canvassing every house in the area,i know you may think its your customers but he may be door knocking everywhere

if it was 5 years ago and his canvassing all the houses in the town,village,city? i can't see why you can complain,his entitled to come back in to the industry,its just more competition i am afraid

I disagree Bob. He has sold the customers on in good faith. The time frame shouldn't matter imo, he should never be re-canvassing those same customers. If he wishes to canvass the rest of the street that's fine (unless you both signed a contract forbidding that)


i think the time frame might be the key
lets say its 5 years those customers may have moved on? who is to say that the customers kept kleenaway on,this may be what he thinks and is therefore taking a speculative look ? rather than hard targeting
we only have one side of the story



Title: Re: What would you do???
Post by: GB Window Cleaning on May 07, 2013, 10:01:58 pm
Quote


i think the time frame might be the key
lets say its 5 years those customers may have moved on? who is to say that the customers kept kleenaway on,this may be what he thinks and is therefore taking a speculative look ? rather than hard targeting
we only have one side of the story





Hmmm, i retract my last comments and now agree with this man. i'm not as thoughtful and clever has i thought i was! :) So probably best to do nothing!
Title: Re: What would you do???
Post by: deeege on May 07, 2013, 10:03:04 pm
That's true Bob but imo it's still very scummy to be approaching customers he sold on. Is it anyone on the forum Danny?
Title: Re: What would you do???
Post by: bumper on May 08, 2013, 09:23:04 am
now that's bad even bumper won't go as low as that are tossers chancer, scum, pond life,and if you tell your customers what he is up to  no doubt they will not let him clean there windows I bet he the one who nicking all the flowers and putting them in a bucket and selling them on
Title: Re: What would you do???
Post by: GB Window Cleaning on May 08, 2013, 09:38:14 am
now that's bad even bumper won't go as low as that are tossers chancer, scum, pond life,and if you tell your customers what he is up to  no doubt they will not let him clean there windows I bet he the one who nicking all the flowers and putting them in a bucket and selling them on

 ;D bumper... we need your top daily tips again mate! they brightened up our lives  ;)
Title: Re: What would you do???
Post by: DG Cleaning on May 08, 2013, 09:45:37 am
Regardless of whether customers have moved on, time lapsed etc its extremely bad form.
He's doing this hoping to get some of his old customers back so he can build a round fast.
There's plenty of other areas he can target.
Title: Re: What would you do???
Post by: dazmond on May 08, 2013, 05:22:43 pm
i would have a word with all your customers telling them you paid 8 grand for the business and he s been round canvassing the work again.

i personally dont think you have anything to worry about danny if you ve been regular and reliable over the last few years and you do a good job.

its a very underhand way of operating but im sure you ll come out on top danny relatively unscathed.DONT lose your temper with him if you see him when your out and about id just let him know that you think its out of order what he s doing.

trust me decent customers are not gonna jump ship when they realise what he s trying to do after you paid him for the work.


very best wishes


dazmond
Title: Re: What would you do???
Post by: SunShineCleaning on May 08, 2013, 05:28:45 pm
I found out today that the guy I bought my round off a few years ago that I paid 8grand for has been round canvassing the work he sold me. When he sold me the round he said he was gettin out of cleaning to do other things....now this. What would you do?

Danny


you say a few years ago,how long
is he targetting just your customers or canvassing every house in the area,i know you may think its your customers but he may be door knocking everywhere

if it was 5 years ago and his canvassing all the houses in the town,village,city? i can't see why you can complain,his entitled to come back in to the industry,its just more competition i am afraid

I agree with Bob. How long ago was it? Even an ex employee who signs a non-competition clause can do as he pleases in 1 year.

If you are looking after your customers you will be fine.
Title: Re: What would you do???
Post by: elite mike on May 08, 2013, 08:40:05 pm
he is a clint  ;) ask for your money back.
Title: Re: What would you do???
Post by: CleanClear on May 08, 2013, 09:43:54 pm
I found out today that the guy I bought my round off a few years ago that I paid 8grand for has been round canvassing the work he sold me. When he sold me the round he said he was gettin out of cleaning to do other things....now this. What would you do?

Danny

Does he post on here ?
Title: Re: What would you do???
Post by: Ste M on May 08, 2013, 09:47:34 pm
I know who it is, he used to post on here many years ago, he is still a member as it wasnt that long ago a relation of his was having a dig at him about some work he also bought off him, he soon popped up to defend himself so you never know he may pop back on again, i'm not saying who it is as its Danny's decision to do that.

Thing is we haven't heard off Danny since this has happened so maybe he went to see him and things turned nasty only for Danny to end up arrested as he gave the fellow cleaner a chinese burn!!!!
Title: Re: What would you do???
Post by: Blast Away on May 08, 2013, 10:53:17 pm
Manchester - the belly and guts of the country. Break his fingers.