Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: BRSL on February 23, 2006, 10:26:52 pm

Title: Min call out price
Post by: BRSL on February 23, 2006, 10:26:52 pm

Hi 

THIS IS NOT A DEBATE OVER WHAT WE CHARGE BY THE SQM

We all charge a call out fee, for example this is how I do it

£50 call out fee "min charge"
every time I get a call I take there details if -
a quote is aranged they get a info pack with dated letter and date booked form with £10 voucher
if its an equiree they get a info pack with look forward to being of service form and £10 voucher

Thus my call out fee is only £40 with voucher

how much carpet do you clean for min fee

and whats the best way to put across the min call out

James

Title: Re: Min call out price
Post by: Shaun_Ashmore on February 23, 2006, 10:42:44 pm

I find it hard to go out for less than £50 locally within 4 mile and more if after, most of my work consists of at least 2 carpets but that doesn't mean I don't clean 1 carpet in a  household, but more often than not the single carpet price comes to more than my call out anyway.

Shaun

 

Title: Re: Min call out price
Post by: Liahona on February 23, 2006, 10:43:44 pm

most of you now know what I charge and I know that this is not the debate........ I also know my customers are not of the norm but anyway my thoughts are......... I think we should charge a minimum of what we can earn when we are all set up to clean. i.e. if you earn 60 an hour then the minimum should be at least 60, etcetera. My feelings are that if we only charge say 30 or 35 we would only be making on that job maybe a third which of course is only 10......... by the time you drive there, do the job and then get to the next one at least 3 hours has gone by........ hope its something to make you consider, best, Dave.......... P.S. each of our outgoings are different so I am sure our minimums are too.

Title: Re: Min call out price
Post by: BRSL on February 23, 2006, 10:52:55 pm

I think your hitting the nail on the head again Dave  ;)

But I was just wondering how many sqm's most people will clean before they charge by the sqm

I price on quotes and is diffrent for every custy but to average it it's just over 15 sqm

but im getting a lot of little rooms at the moment so might increase my call out fee, oh well ill prob hold on till April and use it as a marketing aid

Title: Re: Min call out price
Post by: the red carpet on February 23, 2006, 10:57:21 pm

£35 min but i always try and get the customer to get more done, so i get that bit extra and they feel they get better value.
for example if i get a call for just stairs "usual charge £20" i tell them theres a minimum call out of £35 so why not get stairs and landing done for £40 or mayby they have a rug or some dinning chairs, i usually end up with £50-£60 as oposed to the £35 and the customers respect your honesty

Title: Re: Min call out price
Post by: stuart_clark on February 24, 2006, 12:04:30 am

Hi everyone!! We charge £65.00 plus vat as our min job and we will clean approx 20 square yards for that,Ok if its slightly larger say 23 sq then we wouldn't charge anymore! Then £2.25 per sq yd Stu Clark

Title: Re: Min call out price
Post by: Ian Gourlay on February 24, 2006, 07:51:28 am

Stuart,

Out of interest  is your £2.25 price is plus VAT

As I am never sure when people say how much for this and that.

Esp when you get  operators who charge £4 a metre a plus

Title: Re: Min call out price
Post by: Karl Wildey on February 24, 2006, 11:27:53 am

40.00.min charge.
this cover most jobs as most people are spending more than 40.00.
If someone wants a hall carpet cleaned only they usually go elsewhere

Title: Re: Min call out price
Post by: Doug Holloway on February 24, 2006, 04:13:12 pm

Hi Guys,

Mine is £40 if I want to do it or feel obliged to , otherwise it's as high as £100 if in London , which is only realistic when travelling is taken into account.

Cheers

Doug

Title: Re: Min call out price
Post by: Mike Roper on February 24, 2006, 04:45:38 pm

Got a call from a cleaner who looks after a holiday cottage for an agency wanting a hall only carpet cleaning . I said it would be £30 minmal call out. After checking with the agency , who have 400 cottages on their books, she said they thought it was too expensive for such a small carpet , they usually pay £15 for a hallway.Unbeleivable !!
Mike

Title: Re: Min call out price
Post by: tomh on February 24, 2006, 05:55:00 pm

it really has to be around the £40 mark i would have said ! however i do like the red carpets approch as people feel they have had value for money & won't resent you for it !
in the pub lastnight with friend who works for chem-dry he had a call from a friends friend who had spilt red wine he had someone round who had a go at it didnt get it out still charged £40 there 15 mins ! so mate is going round to see what can be done

Title: Re: Min call out price
Post by: Liahona on February 24, 2006, 07:50:37 pm

I am glad Doug said it first as I feel a minimum should also be 100:00. When I started years ago it was the idea that we would earn a hundred an hour once or if the machine was started and if you think about it things cost more now than they did then.........With reagards the Vat question, some of us are registered and many more arent, I price plus Vat where as some just price inclusive and then of course its a normal charge for those who arent registered, best Dave.

Title: Re: Min call out price
Post by: Scott Martin on February 24, 2006, 11:00:11 pm

£35.00 min charge and includes first, standard size carpet.

Been at this price for 3 years and will be increasing to £45.00 shortly.

Title: Re: Min call out price
Post by: andrew chrysler on February 25, 2006, 05:22:00 pm

Minimum call out price £35 monday to friday, £50 saturday.

If it's only a £20 job I'll waive the minimum if I can do the job on my choice of day (ie when I'm already near by)