Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: JamesAJF on April 13, 2013, 02:06:48 am
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why do ppl move house and don't let u no grrrrrrrr >:( its happened 2 me at least 3 times in the last 3 months has anyone else had this problem i even turned up at a house once and a different person answered the door and said i have never had a window cleaner and she said she had just moved in not gonna lie felt a bit off a dip stick and i was still owed money from last clean i don't think i will be seeing that money lol good job it was not allot ::)roll but what a cheek though.
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Been ripped loads this last 12 months :'( ,it's ok karma just around the corner ;D
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thing is james we are just not that important to customers like we think we are!!
just think of the stress,hassle and general faff that moving causes.its one of the most stressful things we do in life.most people either forget or dont care as their moving anyway.
ive been had a few times as well although most customers will tell me or i figure it out myself before i even starting cleaning!!
your JUST a window cleaner.very unimportant in the general scheme of things.
forget it and move on.
best wishes
dazmond
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Not all customers are like this.
Like everything there"s always the odd one.
I've had customers who have moved and left my details for the new people, who at sometime then call you. Thats a nice touch. :)
Steve
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We had one last year, owed 3 cleans and did a moonlight.
Then finished up stood behind her in Asda, she paid me no probs ;D
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We had one last year, owed 3 cleans and did a moonlight.
Then finished up stood behind her in Asda, she paid me no probs ;D
again.why 3 cleans ???
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Happened to me a month ago. I got a call from guy saying they'd just moved in and to stop cleaning the windows. The previous owner owed for two visits, £40.00 in total. She was South African.
I called her mobile, explained, she said she'd transfer the money, two days later it was in the account. Nice lady and an honest mistake.
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I have mostly military custies here, and because they get posted from one country to another, they get short notice to move or simply forget they owe, or they're are tw@'s.
Gave up chasing 15 or 20 quid bills from people who're back in UK or Cyprus etc. Just take the hit mate. Part of the job ;D
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James I find the FOR SALE and then SOLD sign are a good clue that they are moving, ;-)
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yes i no adam but ppl want there windows cleaned still when there trying to sell the house and then i go back to get the money and there just gone no phone call to say come and get your money im just gonna have to do what everyone else has said and get over it lol at least it don't just happen to me though. ::)roll
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We do a lot of RAF quarters and they are TERRIBLE for doing a flit without telling you, however I'm now on first name terms with the housing officer so just give him the invoice and a couple of weeks later..... hey presto a cheque and apology!!!
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James I find the FOR SALE and then SOLD sign are a good clue that they are moving, ;-)
Quite a few customers of mine sold their houses without those signs so must have gone private sale.
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James I find the FOR SALE and then SOLD sign are a good clue that they are moving, ;-)
Not if it is rented accomodation.
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I try to avoid rented properties for reasons stated, you need to go with your gut instinct with new customers James. Not every one is as trustworthy as me mate ;-)