Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Spot On cleaning on February 20, 2006, 06:16:52 pm
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I read in the paper today, British gas employees are not allowed to remove their boots when working in customers houses >:(
Apparantly a women asked one of them to remove his dirty boots, but she was politely told that their rules forbade him to do this as they might stub their toes :D This must be another covering of their backs in case of compensation claims from their employees.
This will either mean the sales of overshoes will rocket, or more work for us courtesy of the gas board ::)
Reminds me of one of my first jobs. Awell known cable company employee had left a shoe polish mark on a customers carpet. He had polished his shoes that morning, and was working on his knees.
After 3 months of phone calls, i was eventually phoned. I did the job, 5 minutes work £40 and was never payed. The customer signed a receipt, but said it was not his responsibility. i sent 3 letters, but nothing. Did iworry? No because it taught me a valuable lesson which was no paperwork in advance, no work done. A negative turned into a positive.
A couple of weeks later, a call from a manufacturer of a diy carpet cleaning product sold in supermarkets. A lady who had bought the stuff was not happy and demanded somebody visit and sort it out. I walked away, as i didn't want somebody elses problem transferred to me.
Dave
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Very Sensible of British Gas.
I once went to a water restoration job and was asked to do the same. The job was a few days old and after I explained to the woman that I would be contaminating my feet with various bacteria and fungi not to mention possible puncture damage whilst lifting floorboards etc she relented. If she hadn't I would have walked away.
I wear overshoes where necessary but would never take off either my shoes or boots.
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My friend had the same rules apply when he worked for BT over 15 years ago, he refused to istall a Payphone in a Mosque because they would not let him in with his boots on.
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My old firm used to have a contract with british gas, everytime a cusyomer complained about boot/shoe marks or brick dust from drilling BGAS would call us rather than go throught he insurance,its funny as the only reason they found us was by someone claiming on their insurance in the first place!!
Regards
Nick
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I always wear overshoes when I'm doing surveys (customers love this professionalism) and I keep a pair of indoor-only shoes for carrying out cleaning work.
I wear nothing else.
Nick
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scareing me nick !!! :o lol
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watch you don`t get arrested ;D
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You should work for Nude Cleaners Nick!!! :o (If you don't know what I mean search Google UK. Third one down ;D I'm not putting a link :P)
ps If you are offended by nudity don't go there, (that'll guarantee a visit from cleaningco ;) ;D )
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i like the way it says there cleanings not very good!!! ;D
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Nice find Dennis, think I will have the house dusted by the blonde.At £300.00 for two hours work, and she don't do a good job, goes to show some people have more money than sense.
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I haven't cleaned a carpet like that pink one in ages either! ;D