Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Nick_Thompson on March 15, 2013, 09:43:26 am
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I'm of the persuasion of the aforementioned purely because, even though we are at times greeted with a kind word and a smile, it bothers me that these salutations are inevitably through clenched teeth at such times when the weather proves a little too inclement.
We all work in an industry were customer satisfaction reigns supreme and yet we are prepared to give that little axiom the finger if precipitation messes with our weekly work schedule.
I know we are left with no alternative sometimes, but as far as it depends on you, would you purposely veer from your projection of intended labour for the sake of customer relations even if this course of action compromised your earning potential, or in reality, is it money that reigns/rains?
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Hold on Nick.
Let me reach for my dictionary so I can read through that again! haha
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Would you miss a clean because the customers didn't like the fact that it's raining?
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I'm of the persuasion of the aforementioned purely because, even though we are at times greeted with a kind word and a smile, it bothers me that these salutations are inevitably through clenched teeth at such times when the weather proves a little too inclement.
We all work in an industry were customer satisfaction reigns supreme and yet we are prepared to give that little axiom the finger if precipitation messes with our weekly work schedule.
I know we are left with no alternative sometimes, but as far as it depends on you, would you purposely veer from your projection of intended labour for the sake of customer relations even if this course of action compromised your earning potential, or in reality, is it money that reigns/rains?
The customers you want know that if you're going to offer a regular service and stay in business they have to take the rough with the smooth.
Vin
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think you on wrong forum nick i dont under stand a word you on about
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i cleaned 2 office blocks this morning and it was bouncing down!not one person batted an eyelid!my customers are used to me cleaning in all weathers!
i just crack on!granted these were commercial jobs but ive worked many times in heavy rain on domestic over the last few years with wfp with very few problems.
i dont care.i just want to be paid for the job.money rules yes.
with wfp it doesnt really affect the quality of the clean anyway.
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I'm of the persuasion of the aforementioned purely because, even though we are at times greeted with a kind word and a smile, it bothers me that these salutations are inevitably through clenched teeth at such times when the weather proves a little too inclement.
We all work in an industry were customer satisfaction reigns supreme and yet we are prepared to give that little axiom the finger if precipitation messes with our weekly work schedule.
I know we are left with no alternative sometimes, but as far as it depends on you, would you purposely veer from your projection of intended labour for the sake of customer relations even if this course of action compromised your earning potential, or in reality, is it money that reigns/rains?
sure i read that in the times.
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i cleaned 2 office blocks this morning and it was bouncing down!not one person batted an eyelid!my customers are used to me cleaning in all weathers!
i just crack on!granted these were commercial jobs but ive worked many times in heavy rain on domestic over the last few years with wfp with very few problems.
i dont care.i just want to be paid for the job.money rules yes.
with wfp it doesnt really affect the quality of the clean anyway.
It does if it's windy.
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I have the answer my friends, it's money!
On a day when it didn't really stop raining my lucripetous natural raised it ugly head (I'm sorry about that, but come on, you love it really) I met every customer with a smile, agreed with them that it was definitely raining, and just dealt with my usual feelings of uneasiness whilst carrying on regardless.
You guys would have been proud of my attempts of feigning nonchalance, honestly.
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i cleaned 2 office blocks this morning and it was bouncing down!not one person batted an eyelid!my customers are used to me cleaning in all weathers!
i just crack on!granted these were commercial jobs but ive worked many times in heavy rain on domestic over the last few years with wfp with very few problems.
i dont care.i just want to be paid for the job.money rules yes.
with wfp it doesnt really affect the quality of the clean anyway.
It does if it's windy.
rain and wind together >:(
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loves it when it pees down on a friday,it gives me a excuse to have a day off again. ;D ;D ;D
so a fair weather cleaner on fridays ;D ;D ;D
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Hate getting wet, so if it suits us, we don't clean. If I need to catch up or have jobs waiting (carpet and upholstery work) then work goes on unless it's bouncing off the floor.
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I work in light rain, but not if it is any heavier. I hate getting wet, and I don't like my feet slipping on wet ladder rungs.
I'm in south west Ireland, so it is wet most of the time!
John
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so i guess you just about scrape a living together then johnny?
i know which i prefer when i look at my bank balance!! ;D ;D
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I have the answer my friends, it's money!
On a day when it didn't really stop raining my lucripetous natural raised it ugly head (I'm sorry about that, but come on, you love it really) I met every customer with a smile, agreed with them that it was definitely raining, and just dealt with my usual feelings of uneasiness whilst carrying on regardless.
You guys would have been proud of my attempts of feigning nonchalance, honestly.
I bow to your superior verbosity.
I had to look that one up - twice! My 1979 Collins English Dictionary denied its very existence, but our 21st century fount of all wisdom (Google) enlightened me.
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I have the answer my friends, it's money!
On a day when it didn't really stop raining my lucripetous natural raised it ugly head (I'm sorry about that, but come on, you love it really) I met every customer with a smile, agreed with them that it was definitely raining, and just dealt with my usual feelings of uneasiness whilst carrying on regardless.
You guys would have been proud of my attempts of feigning nonchalance, honestly.
To address your original premiss: Your answer as above is less than revelationary as you proposed it within the final sentence. To expand on the theme: the raison d'etre for this or any other commercial enterprise is one and the same - money!
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I have the answer my friends, it's money!
On a day when it didn't really stop raining my lucripetous natural raised it ugly head (I'm sorry about that, but come on, you love it really) I met every customer with a smile, agreed with them that it was definitely raining, and just dealt with my usual feelings of uneasiness whilst carrying on regardless.
You guys would have been proud of my attempts of feigning nonchalance, honestly.
To address your original premiss: Your answer as above is less than revelationary as you proposed it within the final sentence. To expand on the theme: the raison d'etre for this or any other commercial enterprise is one and the same - money!
Ian, I appreciate your reasoning as I'm sure it represents the general consensus, but I'm not altogether convinced that I would willingly surrender my physical involvement within my chosen profession even if my success proved to be the prime solvent for the necessity of me actually having to work at all.
Besides the money, I simply love the combination of customer interaction, advances made in ever increasing R&D and of course, maintaining an activity level to sustain a body fat percentage of around 8%. As I'm approaching 54 summers you can't put a price on that.
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To expand on the theme: the raison d'etre for this or any other commercial enterprise is one and the same - money!
From the side of the cleaner this is true. From the point of the customer this means not money but clean windows.
Thats why they frown when you turn up in a storm and tell them it'll all be ok.
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i cleaned 2 office blocks this morning and it was bouncing down!not one person batted an eyelid!my customers are used to me cleaning in all weathers!
i just crack on!granted these were commercial jobs but ive worked many times in heavy rain on domestic over the last few years with wfp with very few problems.
i dont care.i just want to be paid for the job.money rules yes.
with wfp it doesnt really affect the quality of the clean anyway.
is this because your cheap? coz when trying to get a fair a reasonable price - im a bit more considerate with the custy - however if its cheap and underpriced - hell yes id clean it in any weather - have cleaned a snow storm before lol
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Oi!!! Keats & Shelley! Get a room!!! ;D
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mark i clean plenty of good priced domestics in rain as well as my cheaper compact estate work.very rarely do i have any problems.
at the end of the day we need to be out earning most days to make it pay. :)
best wishes