Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Jack Harris on February 24, 2013, 05:46:01 pm
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A customer of mine has owed me money for x4 cleans since the start of january,
after ignoring all calls and messages, today i finally get hold of him and starts to threaten me,
what would be the best way to get my money? i could easily go round his house and rip him apart
but thats not the right thing to be doing.
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Go round to see him face to face and very calmly ask him why he feels he doesn't have to pay
Whatever excuse he comes out with, say ( very politely ) I'm very sorry about that, I hope you have better luck with you're next cleaner. I'll just put back the dirt I cleaned off and I won't bother you again
Then get pole out of van dunk the brush in a bucket of water then some mud and start smearing it on windows
You'll be surprised how far a bit of mud on a wet brush will go
He will either stop you and pay you ( result ) or let you do it ( result , cus you'll feel better ) or try beating you up but you already said you weren't worried about that, so it's win win
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Write it off and forget about it...
Concentrate on your other customers and general wellbeing. It's not worth the strees, it could eat away at you until you flip and do something that you regret.
If you look at as you've only lost some of your time, it could've been worse if you'd supplied goods and not been paid.
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Don't let it go four cleans in future. Treat it as a learning experience.
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Write it off and forget about it...
Concentrate on your other customers and general wellbeing. It's not worth the strees, it could eat away at you until you flip and do something that you regret.
If you look at as you've only lost some of your time, it could've been worse if you'd supplied goods and not been paid.
I'll admit my advice was extreme but it's not just time
Vans, diesel, poles , filtration, chasing debt all add up to something
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;D ;D
I had a women screaming down the phone at me she was going to
blow up my van burn down my house bla bla bla ::)roll
Reason was the boys hadn't put a slip through her door( They swore blind they did)
it was a first clean and filfy they told me luckily van and house still in one
piece.
My opinion is I would'nt waste my time chasing custy for money just stress you out.
2 cleans max
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A customer of mine has owed me money for x4 cleans since the start of january,
after ignoring all calls and messages, today i finally get hold of him and starts to threaten me,
what would be the best way to get my money? i could easily go round his house and rip him apart
but thats not the right thing to be doing.
one clean..one payment
i just dont understand anyone letting it get too 4 even 2?
is it your scared to loose the customer?
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Mate i thought he was a good customer as he always paid on time, Until now, ill just forget it and warn other cleaners in the area of him.
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Mate i thought he was a good customer as he always paid on time, Until now, ill just forget it and warn other cleaners in the area of him.
He didn't though. He owed 4 cleans. I could see how you could go to two. But four?
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I would loose custy's if I didn't let it go to 2 cleans
and I would loose money.
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I'd smash their face up with a cricket bat...
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Money Claim Online
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its good he was abusive,teaches you never to go to 4 cleans in future, hasnt it?
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Write it off and forget about it...
Concentrate on your other customers and general wellbeing. It's not worth the strees, it could eat away at you until you flip and do something that you regret.
If you look at as you've only lost some of your time, it could've been worse if you'd supplied goods and not been paid.
That's the way I look at it. I've been stiffed a few times, and would rather just walk away and take them off my run. I always feel so much better for it when I have because I know they will have as much chance of getting another windy as I will have of getting my money.
John
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sure has robertphil, James believe me mate id feel better doing that but then its the consequences after with police etc, he's not worth it.
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I'd smash their face up with a cricket bat...
That'd be if they didn't stump up for six cleans, not four. You've got to have boundaries.
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send one of those Thomas Higgins letters
graham
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I'd smash their face up with a cricket bat...
That'd be if they didn't stump up for six cleans, not four. You've got to have boundaries.
Very clever :D
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I'd smash their face up with a cricket bat...
That'd be if they didn't stump up for six cleans, not four. You've got to have boundaries.
hahahaha ;D
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I'd smash their face up with a cricket bat...
That'd be if they didn't stump up for six cleans, not four. You've got to have boundaries.
One day, you'll have to stand your ground over these things.
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weve recently had a client swear at our staff, told them it wasnt satisfactory to swear at staff and cancelled cherry picker on site and refused to continue to work on site until it was all cleared up and a written apology was sent, this wasnt a bit of banter it crossed a line, apology recieved and working back on site, dont let people be abusive to you or your staff, no where else accepts it, neither should we,
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jack , dont have none of it .
block his drive off with one or two of your vehicles
and dont back down when he says he is going to call the police, let him ;)
he will soon back down.
then move on ;)
some will disagree with me on this ;D
but a bit of intimidation works wonders
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I'd smash their face up with a cricket bat...
That'd be if they didn't stump up for six cleans, not four. You've got to have boundaries.
That might sound good but I think you'd be on a sticky wicket letting it go more than one or two cleans. Any more than that and they might bail out. You don't want to make your window cleaning run a hard slog do you?
You need to block your customers from treating you badly so keep a straight bat and don't be tempted to let down your guard especially if a couple of bouncers come your way.