Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Lee Pryor on February 21, 2013, 09:14:44 pm

Title: over the phone payments
Post by: Lee Pryor on February 21, 2013, 09:14:44 pm
We are getting this set up in the next week.

I wondered who else does this?
Title: Re: over the phone payments
Post by: R.C Property on February 21, 2013, 10:36:01 pm
will be in the next few weeks.
Title: Re: over the phone payments
Post by: Carl@Cwc on February 21, 2013, 10:37:35 pm
We are getting this set up in the next week.

I wondered who else does this?

CANT BELIEVE YOU DONT ALREADY OFFER THIS LEE?
Title: Re: over the phone payments
Post by: Lee Pryor on February 21, 2013, 10:38:59 pm
We are getting this set up in the next week.

I wondered who else does this?

CANT BELIEVE YOU DONT ALREADY OFFER THIS LEE?

Sorry to dissapoint you mate. Turns out im human after all haha  ;)
Title: Re: over the phone payments
Post by: Carl@Cwc on February 21, 2013, 10:43:19 pm
We are getting this set up in the next week.

I wondered who else does this?

CANT BELIEVE YOU DONT ALREADY OFFER THIS LEE?

Sorry to dissapoint you mate. Turns out im human after all haha  ;)

you gone payatrader route?
Title: Re: over the phone payments
Post by: richywilts on February 21, 2013, 11:03:34 pm
yeah we do lee weve collected £7000 on ours so far this year so comes in handy bt i have a girl part time in office collecting
Title: Re: over the phone payments
Post by: formb on February 22, 2013, 06:54:12 am
Must have. If you go with the right provider you can set up recurring card payments. Handy.
Title: Re: over the phone payments
Post by: Smudger on February 22, 2013, 08:24:40 am
those that use already, what are the fees? Is there a set up cost and how much per transaction? Is there a bill at then end of each month or is the cut taken at time of processing?
Title: Re: over the phone payments
Post by: formb on February 22, 2013, 08:39:25 am
I am with Cardsave they charge:

£X per month +
X% for credit card payments and £0.XX for debit card payments.

All invoiced monthly.
Title: Re: over the phone payments
Post by: Carl@Cwc on February 22, 2013, 08:45:08 am
Must have. If you go with the right provider you can set up recurring card payments. Handy.

How's that work soapy
Title: Re: over the phone payments
Post by: formb on February 22, 2013, 08:50:15 am
Must have. If you go with the right provider you can set up recurring card payments. Handy.
How's that work soapy

The payment is processed through the Cardsave website. If you get a customer who pays over the phone with a card, you process the transaction, when the payment has gone through ask them if they want it to come off their card automatically every month. If they agree you set it up through the website. I set mine to come off on the first of the month for ease of processing. When the recurring payment goes through you get an email confirming whether the payment was successful.

I treat them pretty much the same as standing orders, although unlike standing orders the length of time a recurring card payment goes through is set by the expiry date on the card (I assume). I have not been doing it that long so have not had a card expire yet.
Title: Re: over the phone payments
Post by: Carl@Cwc on February 22, 2013, 09:33:24 am
Must have. If you go with the right provider you can set up recurring card payments. Handy.
How's that work soapy

The payment is processed through the Cardsave website. If you get a customer who pays over the phone with a card, you process the transaction, when the payment has gone through ask them if they want it to come off their card automatically every month. If they agree you set it up through the website. I set mine to come off on the first of the month for ease of processing. When the recurring payment goes through you get an email confirming whether the payment was successful.

I treat them pretty much the same as standing orders, although unlike standing orders the length of time a recurring card payment goes through is set by the expiry date on the card (I assume). I have not been doing it that long so have not had a card expire yet.

Ok thx m8.

I was looking at payatrader , card save called me a couple of times about this too.
Title: Re: over the phone payments
Post by: formb on February 22, 2013, 09:49:49 am
I was looking at payatrader , card save called me a couple of times about this too.

I don't know anything about paytrader but the guy who does my software integrated the cardsave payment terminal into my round software and he said their technical support was excellent.
Title: Re: over the phone payments
Post by: Smudger on February 22, 2013, 11:53:43 am
Hello Soaper

Is it a variable charge depending on how much you use it?

I am with Cardsave they charge:

£X per month +
X% for credit card payments and £0.XX for debit card payments.

All invoiced monthly.
Title: Re: over the phone payments
Post by: formb on February 22, 2013, 11:58:34 am

Is it a variable charge depending on how much you use it?


No, but don't pay what they ask. Everything is negotiable.
Title: Re: over the phone payments
Post by: Smudger on February 22, 2013, 12:08:40 pm
ok - what price did you negoitate?
Title: Re: over the phone payments
Post by: formb on February 22, 2013, 02:24:14 pm
Everything is negotiable.

Except window cleaning prices.

ok - what price did you negoitate?

I'm not 100% sure without looking through the invoices to be honest. I got them to reduce the per transaction figure as I figured that we'd be putting loads of transactions through, mostly debit cards.