Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: SunShineCleaning on February 07, 2013, 11:14:19 am
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I've just had a customer say "I don't really like this new way, I don't understand it."
I made the best reply possible. What do you think I said?
Edit: I've changed the Subject Title to reflect the answer.
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What do you do when it rains and they're wet!!!
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"You're dumped - and I'm getting 2 more to replace you"!
;D ;D :D :P
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No and no to those two.
Keep guessing and we'll see who is on my wavelength.
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You don't need to understand it
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The same sort of reply I used to give when I was trad:
You pay me to make your windows clean. How I do them is my business - I'll rub them with the top of my head if I feel like it, but if after I've finished the windows are clean, I've done my job and you have to pay me.
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"thats why you pay me"
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"You should go on to the cleanitup forum, Tosh will explain it to you"
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Can I demonstrate my new colonic irrigation skills ?
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Ive no idea either ;D
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Please remove your foot from my throat and allow me to stand up and explain. Oh, no, that's what the customer said. ;D
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Is a blow job out of the question then?
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nor me, its all witchcraft and trickery?
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Is a blow job out of the question then?
;D
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I ain't got a clue what you said......but I do know if you had given them a letter explaining the system when you first started to clean wfp you wouldn't have a probelm!!
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I ain't got a clue what you said......but I do know if you had given them a letter explaining the system when you first started to clean wfp you wouldn't have a probelm!!
Thats an interesting observation and I'm sure your double exclaimation marks were typed in jest rather than anger. Every customer on transfer from trad to WFP 8 years ago received a letter explaining the different method of cleaning.
This customer while quite a pleasent old lady is in the camp of those who would rather see all things done the 'old way'.
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With this customer I said nothing in reply I simply smiled, she changed the subject to the weather.
Sometimes its better to say nothing.
If we wait a while Gold will come up with a suitable Proverb.....
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With this customer I said nothing in reply I simply smiled, she changed the subject to the weather.
Sometimes its better to say nothing.
If we wait a while Gold will come up with a suitable Proverb.....
Proverbs 25 v 11
;D
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With this customer I said nothing in reply I simply smiled, she changed the subject to the weather.
Sometimes its better to say nothing.
If we wait a while Gold will come up with a suitable Proverb.....
Proverbs 25 v 11
;D
I was thinking more of "I will set a muzzle as a guard to my own mouth" but thaks for your contribution Gold.
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Sometimes it's better to say nothing and be thought a fool, rather than to open your mouth and remove all doubt!
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With this customer I said nothing in reply I simply smiled, she changed the subject to the weather.
Sometimes its better to say nothing.
If we wait a while Gold will come up with a suitable Proverb.....
Proverbs 25 v 11
;D
http://www.dhammawiki.com/index.php?title=Silence_of_the_Buddha
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He also encouraged silence in the face of anger and provocation (S.I,162).
This is the point that I was applying. The customer wanted a response.
Thanks for the Link Tosh.
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Sometimes it's better to say nothing and be thought a fool, rather than to open your mouth and remove all doubt!
lincoln?
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I've just had a customer say "I don't really like this new way, I don't understand it."
I made the best reply possible. What do you think I said?
Edit: I've changed the Subject Title to reflect the answer.
"you stupid f****** old b****,do you think i spent all this f****** money on a system so you can have me climbing a f****** ladder just to please your f****** sense of monetary worth and keep me in my f****** PLACE.....................................................that will be £8.00 please and have a nice day
i must admit that was a bad day for me on that occasion but i did feel better,it was better than any counselling i had up to that point ;D
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With this customer I said nothing in reply I simply smiled, she changed the subject to the weather.
Lucky you weren't lamped for being a sanctimonious twazzock. ;)