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UK General Cleaning Forum => General Cleaning Forum => Topic started by: keen2clean on February 12, 2006, 01:52:12 pm

Title: starting out in domestic cleaning need advice plz
Post by: keen2clean on February 12, 2006, 01:52:12 pm
Hi every body im starting out and would appreciate some advise from you pros if possible i realise ur all very buissy and any response would be greatly appreciated.
I am located in essex.
-How much do you charge per hour?
- Does anybody have an example of terms and conditions they set out with clients that i cold see?
-Where do you get good cheap uniforms from?
- What do you find is your best form of advertising?
-Do you know of a good CHEAP supplies of materials, cleaning agents etc?
I am only eighteen years ld so do not have that much cleaning or life experience but i really want to fight to make something of myself instead of following down the right road would be greatfull of any advice possible 
many thanks ray 
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Title: Re: starting out in domestic cleaning need advice plz
Post by: lisa123 on February 12, 2006, 03:26:24 pm
Hi Ray
The only way you learn is if you research it all yourself.
I started out by asking questions like you, but in the end you need to get out and do it for yourself.

Anyway didn't i email you recently with loads of info???
Title: Re: starting out in domestic cleaning need advice plz
Post by: AJCleaningServices on February 12, 2006, 03:28:58 pm
Hi every body im starting out and would appreciate some advise from you pros if possible i realise ur all very buissy and any response would be greatly appreciated.
I am located in essex...

I am only eighteen years ld so do not have that much cleaning or life experience but i really want to fight to make something of myself instead of following down the right road would be greatfull of any advice possible
many thanks ray

First of all, as you are 18, contact The Prince’s Trust (http://www.princes-trust.org.uk/Main%20Site%20v2/About%20us.asp), they will help you in many ways, including ££££.  Your Local Business Link (http://www.businesslink.gov.uk/bdotg/action/directory?r.s=h) is also place to get in touch with.  Finally you use search option within this forum, there is plenty of info already available here.

-How much do you charge per hour?

To find out how much you should charge per hour do some research, phoning to your potential competitors (you will find them in the Yellow Pages)

-Where do you get good cheap uniforms from?

My staff dress in jeans (cost under £5 from Tesco) and t-shirts (cost under £4 from Primark)

- What do you find is your best form of advertising?

I would suggest Yellow Pages, ads on local shop windows and parish magazines.  An informative website should be a good way of advertising and source of info about your company.

-Do you know of a good CHEAP supplies of materials, cleaning agents etc?

Normally we use clients cleaning stuff, but we also have our own which can be bought from Tesco or Wilkinson for less than from a supplier of “commercial cleaning materials”

Hope it helps,
Arthur
Title: Re: starting out in domestic cleaning need advice plz
Post by: keen2clean on February 12, 2006, 03:46:31 pm
Hi Lisa yeah u sent me info that was really helpfull thanks have done loads of research my self, just wanted the oppinion of people that have been there dopne it. Business link have sen tme packs and given very good advicce princes trust arnt worth your time i cud be as poor as a porper but if i live on the outskirts of london (afluent area apparently) no funding is available.
Thanks for all your help arthur i was thinking of getting the compan logo printed on t shirt and then the staff which at the moment is me, can wear jeans etc.
One thing i strugle with is all the paper work that is involved and legal requirments and everything. If you have any tips or mistakes that you made as a newbie pls share thanks again arthur and lisa
Title: Re: starting out in domestic cleaning need advice plz
Post by: lisa123 on February 12, 2006, 03:51:01 pm
funny that about princes trust.
They have helped me twice, with loans. £2000 jan 05 to help when i set up my online shop when i was doind new deal.
And i have just had confirmation of £800 i asked for, for my cleaning biz.
Dont they do loans in your area? they are cheap to pay back, low interest ones.
Title: Re: starting out in domestic cleaning need advice plz
Post by: Art on February 12, 2006, 03:57:08 pm
funny that about princes trust.
They have helped me twice, with loans. £2000 jan 05 to help when i set up my online shop when i was doind new deal.
And i have just had confirmation of £800 i asked for, for my cleaning biz.
Dont they do loans in your area? they are cheap to pay back, low interest ones.

 If you operate in an area with high unemployment, your eligible for grants etc. but if not the only source of a loan is via a bank.

Arthur
Title: Re: starting out in domestic cleaning need advice plz
Post by: keen2clean on February 12, 2006, 04:00:44 pm
Well have been told by people they get stingy towards the end of the tax year as there funding runs out. I didnt apply for a loan i applied for a grant and they laughed me out of the placew and as i havnt een unemployed or in trouble with the law princes trust didnt see me as a worthy case. Didnt want to take out a loan yet mabe in a few months when im paying out more money for things saved up money of my own, worked days in ahlfords nights at a restraunt.
Hope everything is going well with business lisa was ur website expensive to get designed and run?
Do you know wha stage i need to egt an accountant
regards ray
Title: Re: starting out in domestic cleaning need advice plz
Post by: lisa123 on February 12, 2006, 04:04:16 pm
it is 28 quid a year, i did it myself with fasthosts templates. easy peasy really.
they aredoing 30 quid of google adwords voucher at the mo if u sign up, i'd get on to it if i were you :)
Title: Re: starting out in domestic cleaning need advice plz
Post by: AJCleaningServices on February 12, 2006, 04:05:29 pm
... princes trust arnt worth your time i cud be as poor as a porper but if i live on the outskirts of london (afluent area apparently) no funding is available...

Ray,

You should try http://www.shell-livewire.org/, please let us know what they say.

Best of luck,
Arthur
Title: Re: starting out in domestic cleaning need advice plz
Post by: AJCleaningServices on February 12, 2006, 04:39:20 pm
...One thing i strugle with is all the paper work that is involved and legal requirments and everything...

Ray,

When I was going to start my own business one local organisation (http://www.pne.org/do.htm) invited me and my partner to attend a course “how to become successful owner manager”.   Such courses available at collages across the country (ask http://www.learndirect.co.uk about such courses near you) and various non profit organisations (ask your local Business Link)
You should attend such course to learn about how to run the business (paper works and so on…) and to see whether you are ready for it. 

Good luck,
Arthur
Title: Re: starting out in domestic cleaning need advice plz
Post by: keen2clean on February 12, 2006, 04:57:48 pm
I am in the process of starting a course on business accounting for begginers. Have you baught point2point information pack or do you know anything about it was it worth the money many thanks ray
Title: Re: starting out in domestic cleaning need advice plz
Post by: AJCleaningServices on February 12, 2006, 05:17:40 pm
I have not bought point2point pack, but have seen posts in here praising it. 

Ray, it is a very good idea to learn about business accounting, you may like it and continue your study to become an accountant, you are just 18…  However I would strongly advice you to attend the course “how to become successful owner manager”, it will give an understanding what it’s like to run your own business, how to do market research, how to write business plan … 
Title: Re: starting out in domestic cleaning need advice plz
Post by: clifford123 on February 12, 2006, 06:47:10 pm
just a small point from an older guy....if you're gonna be quoting etc: make sure you use spell check ;D ;D ;D ;D
Title: Re: starting out in domestic cleaning need advice plz
Post by: CMS on February 12, 2006, 07:07:54 pm
On the subject of quoting...............

I don't doubt your enthusiasm for a minute but I have some concerns about ho seriously a Client would take an 18 year old.
Title: Re: starting out in domestic cleaning need advice plz
Post by: AJCleaningServices on February 12, 2006, 07:23:59 pm
Karl,
You say that you are 47, but looking at your photo I would give you around 35.  My partner is in her late twenties, but some times when she answers a phone call people ask her whether she could let her dad to answer.  18 years sounds not much, but you just never know how the person looks what he likes and sounds…

Title: Re: starting out in domestic cleaning need advice plz
Post by: CMS on February 12, 2006, 07:25:37 pm
Yes I know. Personally, I admire the guys 'get up and go' and wouldn't judge him but others will. He has to be prepared for that.
Title: Re: starting out in domestic cleaning need advice plz
Post by: lynngc on February 12, 2006, 08:05:40 pm
well ray,
all i can say is GOOD LUCK to you and your business venture.
we all started out in the same boat, no-one was fed a silver spoon

if anyone can help, just yell, i know i do!!!!

just remember to be smart, honest and reliable, and you'll go a long way.

good luck

lynn ;D ;D
Title: Re: starting out in domestic cleaning need advice plz
Post by: lynngc on February 12, 2006, 08:09:04 pm
my puter is playing up. it's supposed to read sthingy.  mmmm a wee gremlin in the board i think ;D
lynn

aHHHH!!!!!   i give up!!!!!

s     p     o     o     n         pmsl
Title: Re: starting out in domestic cleaning need advice plz
Post by: MrsMeredith on February 13, 2006, 06:34:21 am
Hello Ray!

After reading all the replies so far i think you have had some very wise advice from all on here, but i gather from all your enthusiasm and questions (which is fab!) that you are still at the "deciding" and "enquiring" stage of your future business venture ??  So please do not run before you can walk, as you are already mentioning uniforms for employees etc before any real business is coming your way.

As Lynn from Gower Cleaning has already said, be honest, smart and reliable and that is a good start then once you have a few customers to fill your week then maybe its time to increase with other staff, but before that you need to possibly get some fliers done and spread the word of what you offer. Its all well and good setting yourself up in the cleaning business but without advertising who is going to know you're about and what you can offer them.

Best of luck! and you have my admiration for becoming such a young businessman.

Tracey.
Title: Re: starting out in domestic cleaning need advice plz
Post by: keen2clean on February 13, 2006, 10:00:40 am
Thanks from all of you for your replies, from looking at other post you lot seem to be the consistent givers of good advice. I do only look my age which is yes a downsight and most likely will be looked down on by certain people, however my plan is to say im from the company instead of i own it and things im not in for the glory or stature of owning my own business i just want to do work i can be proud of and earn a fair wage. (not that anyone else is) On my list of jobs today is to call my local adult colleges and learn direct to find out about that course.
The reason for uniforms is i felt i could compensate for my young age by looking super proffesional maybe a stupid idea.
Thanks again all
Title: Re: starting out in domestic cleaning need advice plz
Post by: lisa123 on February 13, 2006, 10:46:03 am
hi ray,
i know what its like to not be taken seriously. I'm just 28 but still can get on the bus as a child!!!
my younger cousins who are 17 and 18 look older than me, and they can get into nightclubs and pubs no trouble, but i have to show ID.
How sad is that.
Also i do get a lot of people who do enquire about my cleaning services and then they ask me if they can speak to my manager, cheeky beggars. I say I am the proprietor and manager, now how can i help  ::) some people!

Good luck, Lisa
Title: Re: starting out in domestic cleaning need advice plz
Post by: CMS on February 13, 2006, 11:53:45 am
That guy's got his head screwed on.

Good luck Ray.

Where in Essex are you?
Title: Re: starting out in domestic cleaning need advice plz
Post by: keen2clean on February 13, 2006, 01:37:19 pm
Im based in hornchurch but am looking for work in sorrounding areas such as chelmsford, brentwood, billericay, southend occasionaly. I am trying to promote my company with an honesty policy because i feel trust is a big issue when you go into peoples houses, offices.
I felt like this would be a good time to start the biz as i am young and dont have many running costs in life mortgage etc.
Lisa i bet so many women envy you its a good thing looking young isnt it? lol
I tried shell live wire they provide software to formulate a business plan and they allow you to have a meeting with someone that can give you advise nice guys.
Thanks for your encouragement guys has boosted my confidence a lot.
thanks ray
Title: Re: starting out in domestic cleaning need advice plz
Post by: D woods on February 13, 2006, 02:22:18 pm
Hi Ray
I live in Hornchurch , and my janitorial business is in Rainham we often
get people in the shop asking for domestic cleaning services ,so you can
leave some flyers with your details on if you want to.
Title: Re: starting out in domestic cleaning need advice plz
Post by: keen2clean on February 13, 2006, 03:17:17 pm
Hi Ray
I live in Hornchurch , and my janitorial business is in Rainham we often
get people in the shop asking for domestic cleaning services ,so you can
leave some flyers with your details on if you want to.
Dave that would be fantastic help, can i have your company address and i will pop some into you if thats okay. Have you got any fliers i could give out for you if i do janitorial cleaning?  I still cant beleive how helpfull every one is being thanks again.
Ray
Title: Re: starting out in domestic cleaning need advice plz
Post by: D woods on February 13, 2006, 03:24:57 pm
Hi Ray
Our janitorial business is at 125 New Road Rainham Essex RM13 8ES
www.allcleangroup.co.uk
Title: Re: starting out in domestic cleaning need advice plz
Post by: CMS on February 13, 2006, 03:48:29 pm
Wow, this takes me back about 10 years. I first went to Essex in 1992 to manage the contract at Ford for NES Limited. I had been Site Manager at Rover in Birmingham. I was living in a company house at Hutton (Nr. Brentwood) until I bought one in Epping.

I left NES and went on to be a Director of one of the 'Franchise Companies' operating in the South East (can't say which one unfortunately - but went to work in Ilford and Kingston every day).

As I've said in other posts that side of the business is a rip off and I wasn't comfortable doing it. I then went to work for We Are Cleaning (GB) Limited as Regional Manager for London and the SE. Based at Staples Corner I looked after everything from Margate to Reading and Bournmouth to Luton (£4million portfolio). Left there when they were sold and moved back to the Midlands to start CMS Limited.

Oh............memories! (Hollywood in Romford, Epping Forest Country Club, Furzehill Country Club).....hic, hic.
Title: Re: starting out in domestic cleaning need advice plz
Post by: D woods on February 13, 2006, 04:14:57 pm
Hi CMS
I think Hampton Environmental Services clean Fords at Dagenham now(what's
left of it, as most has now been shut down).

Many years ago, we sub-contracted the Window Cleaning at Fords of Enfield for them.

Hollywoods Night Club is going to be turned into flats. Epping Forest Country Club is (I think) now a Health Club.

Bet you are glad you started up on your own as CMS , how many years ago was that?
Title: Re: starting out in domestic cleaning need advice plz
Post by: CMS on February 13, 2006, 04:20:37 pm
4 years ago as 'CMS' and 1 year ago as 'CMS Limited'
Title: Re: starting out in domestic cleaning need advice plz
Post by: D woods on February 13, 2006, 04:31:20 pm
Did the companies you worked for give you sales training or did you just
teach yourself ?
Title: Re: starting out in domestic cleaning need advice plz
Post by: CMS on February 13, 2006, 04:39:14 pm
A bit of both in the early years (don't forget, I'd been in the industry 12 years BEFORE I went to Essex) but at that time I was giving the sales training.
Title: Re: starting out in domestic cleaning need advice plz
Post by: keen2clean on February 13, 2006, 05:47:22 pm
Thanks dave if i get the leaflets printed in time i will be round to give them to you them before the end of the week.

CMS you really are an experienced pro, i used to go to school in hutton lots of my freinds lived there must have been doing very well for yourself living there houses look stunning.

Has anyone noticed any real potential downfalls in this line of work ive spotted some and allowed for them but just want to check im not going to make a sily mistake.
may thanks ray
Title: Re: starting out in domestic cleaning need advice plz
Post by: AJCleaningServices on February 14, 2006, 04:50:10 pm
..... im not going to make a sily mistake.
may thanks ray

Ray,

The silly mistake would be to do something without a business plan.

Best of luck,
Arthur