Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: petski2 on January 11, 2013, 11:46:26 am
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Hi guys im looking for a bit of legal info from anyone thats gone through the following.
I ordered a 30ft carbon pole from a company i had better not mention on the 12th Dec.
The wesite states that delivery is 1 to 2 working days.
After 5 days it still hadnt arrived so i emailed them followed by a phone call,I got no answer from either!!
I then found out the guy who runs the company had finished until the New year ??? ??? ??? ??? ???
On 2nd Jan I rang and the guy said he couldnt understand what had happened >:( >:( >:(
He then said the courier had returned it to him broken and that he would send another out that day.
This meant I would receive the pole on the 4th or 5th :) :) :)
Its now 11th and still no pole >:( >:( >:( >:(
Worse still he isnt answering his phone or replying to emails >:( >:( >:( >:(
Iv just been on the wesite and there is a banner saying the website is temporarily disabled >:( >:( >:( >:(
Im getting the sickly feeling that my £309 is never gonna be seen again >:( >:( >:(
My question is have any of you guys been through anything like this and if so what are our legal rights etc.
Thanks in advance.
Pete
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That's not good,
I haven't had this stuff can't say much, hope you get it sorted.
What was the company so we know what one to avoid
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What company was it? It would be good to tell us so noone else has this problem.
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Hey. Sorry about your difficulties. Hopefully you will have paid for it by credit card as they are the ones you can claim off if all else fails. But hope you get it sorted.
Cheers Chez
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How did you pay debt card or credit card it will help to know and don`t be afraid name and shame the rat If its the truth spread the dirt.he is a layer and a cheat expose he for what he is.
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Just say I am still waiting for my pole from ............?
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Waterfed pole company ,
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Yes I had this last yr,I paid by visa debt card and used the bank to get my money back,which I did ;D
Keep all txt and emails and log phone calls and what was agreed.all this gets used by the bank to see if reasonable effort has been used.
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What company is it you ordered your pole from Petski?
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Sorry guys but as angry as I may be with this so called company Im still not willing to name them on a forum.
They sent me a text this afternoon saying my order has been dispatched and will arrive no later than Monday,this was half hour after I left them a message saying if i dont receive any info from them by 4pm i was starting legal proceedings.
I no longer want the pole and have sent them a reply to the text saying i want confirmation asap that the money is going back into my account(I paid by debit card).
I await a reply.
Will keep you posted.
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Sorry guys but as angry as I may be with this so called company Im still not willing to name them on a forum.
They sent me a text this afternoon saying my order has been dispatched and will arrive no later than Monday,this was half hour after I left them a message saying if i dont receive any info from them by 4pm i was starting legal proceedings.
I no longer want the pole and have sent them a reply to the text saying i want confirmation asap that the money is going back into my account(I paid by debit card).
I await a reply.
Will keep you posted.
not being funny, but you are quite happy to let others go through the same as you did???
thats nice of you!
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Doesn't seem like two minutes since "thewaterfedpolecompany" were on here knocking Gardiners & trying to big-up their poles & service!! ;D ;D
They were also less than honest about the pole weights & sizes! :-\
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What company is it you ordered your pole from Petski?
It's the water fed pole company, got to their website and you will see the banner petski is talking about.
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What company is it you ordered your pole from Petski?
It's the water fed pole company, got to their website and you will see the banner petski is talking about.
Thanks, you're quite naughty you guys, but I like ya.
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Richard Clues please engage your brain before you put your mouth into gear ;)
The very fact I put this on the forum says that I am warning you guys about this company.
It only takes a tiny bit of common sense to find out the company ::) ::) ::)
Thanks
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i was thinking about getting a pole from these guys before!! ive got a clx 18 that needs replacing soon (two years of good use) im gunna try the pheonix for this one i think, i have an supermax stipped down to a slx 20 odd for most of my work
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Richard Clues please engage your brain before you put your mouth into gear ;)
The very fact I put this on the forum says that I am warning you guys about this company.
It only takes a tiny bit of common sense to find out the company ::) ::) ::)
Thanks
+1 well said
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Richard Clues please engage your brain before you put your mouth into gear ;)
The very fact I put this on the forum says that I am warning you guys about this company.
It only takes a tiny bit of common sense to find out the company ::) ::) ::)
Thanks
Other people might be saying the company, i know what company but anyone that don't know or understand won't know the company,
People could be saying several different ones.
People need to hear it from the horses mouth to be 100% sure!! Not from others.
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Richard do you have any clue how British law works ::) ::)
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Richard do you have any clue how British law works ::) ::)
Yes I do very well thank you!
It don't stop you saying that you are having trouble with a company. As long asylum don't say bad words and slave them off!!
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Ok OK you have your opinion I have mine Richard ::) ::)
Thanks for your input ;D ;D
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Ok OK you have your opinion I have mine Richard ::) ::)
Thanks for your input ;D ;D
You see it everywhere with people complain about companies,
Nothing they can do about it,
As long as there is no slagging off otherwise it can be seen as slander, but even then this type of court case cost £10,000`s to even start the process! I know as I had to talk to lawer about this, but the other party settled out of court as soon as they new in was talk to someone about it!
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well i read all the clues an still dont know the company , plenty of companys get good an bad reviews on here , can anyone give me a better clue , is it one of the big five , ;D ;D come on gang i wont enjoy my bottle of wine if i dont find out , maybe use the word allegadlly ??? ??? ??? ??? ???
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Paul you are joking are'nt you ;D ;D. Mike
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I think Paul must have already had his bottle of wine ;D ;D ;D ;D ;D
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The big 5 its must be lions, leopards, elephant, rhino and buffalo. ;D ;D ;D ;D ;D Or a pole supplier.Call immigration. ;D ;D ;D ;D ;D
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really gang i dont know , the way you are all talking it must be one of the big five , i mean people are always on here slagging suppliers off , poor ste fox , and brodex [ 2 supliers who have been good for me ] are always getting it in the neck so i dont see why this topic is any diffrent , is the company called kray twins ltd or something , ;D ;D
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ok ok just recieved a text from a good friend of mine , so now i know , ive never even heard of em [ so not one of the big five then ] anyway sorry if i have offended krays poles ltd i meant no harm ;D ;D ;D no doubt tomorow we can all start discussing who the big five actually are ;D ;D ;D ;D
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elite poles , have tried them they seem ok but nothing to do with me ;)
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Defo ain't Facelift or WCW. That's all I know!
;D
Gardiners? Ionics? Brodex? Who are the big 5?
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Define big....
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Come on guys its a joke we all know who it is read it all again.
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ok mike definition of big ....................................the oposite of me an you ;D ;D ;D ;D