Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: richywilts on January 10, 2013, 07:52:55 pm
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had been leaflet droppin with one of staff today in a place 6 miles from where were based when we rang other team to see how they were getting on as it was 3.45pm they said they were in area near my mums going to do the two quotes so i instructed lad with me to tell one of them too canvass houses near the quotes and when he was told the lad huff n puffed moaning basically and said ok
i knew at this point that he wouldnt do as told so i decided to go n find where they were quoting and sit off in the fog and see if they went canvassing anyhow they were no where to be seen in the area so drove bit furthur up to local shops and spotted them in the street sat off it was about 4pm so pulled up n waited for 25 mins while they were chatting to someone leaning in the van.they pulled off eventually and drove to first house to quote we pulled up 50 yards behind in fog and timed it and they were there 8 minutes getting job on so in this time i rang the same lad asking how he was getting on canvassing so he tells me just waiting in van coz other lads been chatting away to customer for ages not knowing i knew it had been 4 minutes so just said ya meant to be canvassing i told u so he said ok il get out van now which he never!!
it was now about 4.35pm and they pulled up at the next job just down the road they were there 1 minute getting job on and pulled off only to head back to the unit 35minutes early not knowing we were right behind them they thought we had drove to next town up to do a quote followed them all the way back to the unit so i ran out my car and slammed the door on him as he was getting out and threw him about which i shudnt of done but he is a mate too anyway he ran off home away from me
spoke to him since n said he best not ever try and take me for a pr**k again
what would you lot do???
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employing friends or family is big mistake.
what can you do? nothing this is what employing is all about really no matter what staff you have had they are going to do little stuff like this and skiving off here and there.. didn't you when u was employed? moan huff and puff am sure you did.
Worst thing u could have done was threw him about a bit.. thats not a boss its an idiot and could report you.
been there done it all, its so much less hassle and better on your own.. work when you want go at a speed u want not have to worry about wages.. not worrying about needing to turnover so much to pay for wages and see if anythings left for you. list goes on.
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as dave said .u give friends or fam a job .n most think they can take the pee .they think they are doing u a fav our .not the other way round .how do i know . i employ my son .
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hes a good worker but he got an attitude about him and is so negative always has been ever since hes worked for me during two spells and it rubs off on others were having a competition at moment this month who can bring in most new customers so everyone been really pulling there weight bar him
its just loads of little comments he makes that wind me up and he can never admit he is in the wrong everyone who has met me knows im a mellow guy but when ya push me il bite and he pushed me today doing that.
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I personally won't of done the cloak and dagger stuff sitting in the fog and
What not
" Ring ring". Get ye arse out the van lads big brother is ALLWAYS watching!
Sound like trouble him rich get shut
Or reduce his hours and hell do you a favour and leave mate
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like i said in previous post colin he cant accept blame or critism EVER!!! he can never accept hes in the wrong so it was nice opportunity to prove him wrong today i did have pleasure in catching the little sh*t!!!!!!
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have you thought about you being the only one who gives quotes richy? i wouldnt let anyone else but myself give out quotes
putting your hands on him is wrong, your not the first boss to have a slacker of an employee, it happens to nearly all businesses
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as dave said .u give friends or fam a job .n most think they can take the pee .they think they are doing u a fav our .not the other way round .how do i know . i employ my son .
brilliant ;D ;D ;D ;D
hi tacky
toadstool have just released a new EP, on the website if you are interested.
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thanks mike i ll have a look in a mo
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have you thought about you being the only one who gives quotes richy? i wouldnt let anyone else but myself give out quotes
same here.. why u letting a worker give quotes ??? that's a management job, what do u actually do if u don't go cleaning and u don't do quotes lol. to me it sounds like your staff run your whole business
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I get your point rich!
Get a bit of ammo on him So he can't argue
Cut his hours that will give him somethin to moan about ;)
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Pay a decent wage and you won't get monkeys.
Get rid you have muppets working for you.
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Pay a decent wage and you won't get monkeys.
Get rid you have muppets working for you.
I believe rich does pay well
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Pay a decent wage and you won't get monkeys.
Get rid you have muppets working for you.
to true, like a windy told me years ago. "if all you pay is peanuts all you get is monkeys"
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i believe that you should go on a man management courses, :o :o
simply because you dont know how to treat/train your staff from start to finsh,you allways having problems then you really should be looking at yourself and your company.simply really,
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Exactly, what that ^^^ fat lard-arse said ;D
Here's a starter for you Richie, before you go on your man-management course; stop following them, it's like asking your missus if she's ever had a gang-bang before you got together, chances are you're not going to like the answer.
You seem to like to make a rod for your own back. In which case, keep following them.
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Exactly, what that ^^^ fat lard-arse said ;D
Here's a starter for you Richie, before you go on your man-management course; stop following them, it's like asking your missus if she's ever had a gang-bang before you got together, chances are you're not going to like the answer.
You seem to like to make a rod for your own back. In which case, keep following them.
you go steady master bateman.you have wide load on your back when you ride that bike
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Rich,
You are on your way to a nervous breakdown. When you sit in the office you get paranoid that your staff are out to get you. Now you seem to be on the tools you are stalking other staff instead of working yourself. You also didnt earn or canvass while you wasted that time.
As has been mentioned he is your employee so just give this pillock loads of work to do and keep him so busy he cant chat. This would free yourself up to do the canvassing.
It aint rocket science. If you dont like him then get rid!
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thought he was selling up ???
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Rich,
You are on your way to a nervous breakdown. When you sit in the office you get paranoid that your staff are out to get you. Now you seem to be on the tools you are stalking other staff instead of working yourself. You also didnt earn or canvass while you wasted that time.
As has been mentioned he is your employee so just give this pillock loads of work to do and keep him so busy he cant chat. This would free yourself up to do the canvassing.
It aint rocket science. If you dont like him then get rid!
hold on mate im certainly not on the way to a nervous breakdown im trying to get to the bottom of a problem ive recently posted that i didnt think these were hitting high enough figures and his attitude werent write today they could have finished there work and been honest today and said were all done at 3ish they had already wasted a bit of time today getting breakfast from greggs this morning and cuming bk unit to eat there lunch for 30mins plus time to and from unit 45mins.i had suspicions that they maybe sitting off on the days without big daily amounts and waiting to cum bk to book in more hours. why shudnt i find out what im spending my money on wages on if i can reduce wage bill.
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If you done that to me id rip ya head off and crap in ya neck .
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im lucky it werent u then arent i hey cudnt have hard bar stewards like u working for me
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Fair enough you got a right to be angry with the skiving etc but the throwing him about was a bit uncalled for .
A boss of mine once threw a hammer at me so I threw a house brick at him .
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haha sure gav lamm will come along in a bit and fill u in on the lad in question hes a bit of a tool to be honest one of them people the others dont like to work with
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Pay a decent wage and you won't get monkeys.
Get rid you have muppets working for you.
thats not strictly true although it sounds good to say it
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Rich,
You are on your way to a nervous breakdown. When you sit in the office you get paranoid that your staff are out to get you. Now you seem to be on the tools you are stalking other staff instead of working yourself. You also didnt earn or canvass while you wasted that time.
As has been mentioned he is your employee so just give this pillock loads of work to do and keep him so busy he cant chat. This would free yourself up to do the canvassing.
It aint rocket science. If you dont like him then get rid!
hold on mate im certainly not on the way to a nervous breakdown im trying to get to the bottom of a problem ive recently posted that i didnt think these were hitting high enough figures and his attitude werent write today they could have finished there work and been honest today and said were all done at 3ish they had already wasted a bit of time today getting breakfast from greggs this morning and cuming bk unit to eat there lunch for 30mins plus time to and from unit 45mins.i had suspicions that they maybe sitting off on the days without big daily amounts and waiting to cum bk to book in more hours. why shudnt i find out what im spending my money on wages on if i can reduce wage bill.
You have every right to "control" your wage bill but with all the wealth of experience you have by paying for your mistakes up to now you still seem to be paying. I havent followed the recent comments about your staff but a little look into the world of richy wilts on here every 4 to 6 months seems to reveal a similar pattern. Someone or something is always to blame for your life not going to plan.
All this detail you have gone into about greggs etc comes down to one thing.... Control. Tell them when and where they can have their lunch etc. Be the boss, not their mate. Also if this bloke is such a tool then you employed him! If you own the vans then fit them with a tracker and let them know that as well. If you have to be worrying about them while you are working yourself you will become distracted and could end up suffering through an accident and financially. I bet the guy who works with you is fed up of the moaning from you about them. This will have a knock on effect when he works with one of the others and you will end up losing all of your staff.
Good luck.
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I employ ppl I dont like, business is just business mate, bottom line is profit
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haha sure gav lamm will come along in a bit and fill u in on the lad in question hes a bit of a tool to be honest one of them people the others dont like to work with
so you gave him a job oh well you will learn.
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window cleaning wise he is good dont get me wrong hes just difficult to work with full time coz of his personality
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haha sure gav lamm will come along in a bit and fill u in on the lad in question hes a bit of a tool to be honest one of them people the others dont like to work with
Get rid of him then!!
Simple ;D
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Rich,
You are on your way to a nervous breakdown. When you sit in the office you get paranoid that your staff are out to get you. Now you seem to be on the tools you are stalking other staff instead of working yourself. You also didnt earn or canvass while you wasted that time.
As has been mentioned he is your employee so just give this pillock loads of work to do and keep him so busy he cant chat. This would free yourself up to do the canvassing.
It aint rocket science. If you dont like him then get rid!
hold on mate im certainly not on the way to a nervous breakdown im trying to get to the bottom of a problem ive recently posted that i didnt think these were hitting high enough figures and his attitude werent write today they could have finished there work and been honest today and said were all done at 3ish they had already wasted a bit of time today getting breakfast from greggs this morning and cuming bk unit to eat there lunch for 30mins plus time to and from unit 45mins.i had suspicions that they maybe sitting off on the days without big daily amounts and waiting to cum bk to book in more hours. why shudnt i find out what im spending my money on wages on if i can reduce wage bill.
Its your van, its your money.
Dont mess about trailing them in fog. Put a tracker on the van and TELL THEM. Tell him that the next time he pulls any stunts hes on a warning. You have to be in control. I dont care if hes your brother, youre paying him to work for you so hes an employee. You must tell him that youre on top of it as he clearly is happy to take the mickey.
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a day to remember eh
i had 1 like that when a worker crashed and totalled the van not 5 yards from where i was sitting chewing on a sarnie
but these events are actually good news, for me i got rid soon after his fake total paralysis claim kicked in and later found out he had been keeping cash from the takings back for himself. the strange bit was the womans car he hit never followed thru with her insurance claim and i got a refund on my own insurance so i was the winner in a roundabout way
these things hav a way of sorting themselves out Richy
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The perfect employee doesn't exist mate. Good ones, bad ones, and most somewhere in between. So he's very good on the glass but not so hot with the canvassing/quoting. All people have their strengths and weaknesses and although I don't know you, you do come across as a perfectionist on here.
There was a time when if I didn't like someone, it was because they reminded me of a part of myself that I wasn't acknowledging.
Get rid if you really must but remember that no employee will look after things in the way you would do it yourself.
he is actually good at canvassing and gets top prices when pricing jobs i think this is the problem why i hold back from getting rid coz when he works he i good but hes one of these people who live by getting by each day scraping by moaning he always skint yet buys weed every night which doesnt effect his work he doesnt smoke it in work so havent got a problem with that, but hes very self orientated and will not put himself out for anyone, he would quite happily rape me for money if it lines his pocket but isnt prepared to go out doing extra work at weekends to help himself financially or do a bit extra at night but wants subs a week after being paid monthly etc. im glad i caught him yesterday coz now i know what the pair of them maybe up to sitting off waiting to clock off to get paid for a full days work
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spoke to him since n said he best not ever try and take me for a pr**k again
Er, you get on like an angry idiot, you throw an employee about, and you ask someone 'not to take you for a pr**k'?
Then why do you act like one?
what would you lot do???
I'd take a good look at myself. Your leadership skills and man management ability is utter bonk. You make me feel ashamed to be a window cleaner. Please desist and take up carpet cleaning.
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spoke to him since n said he best not ever try and take me for a pr**k again
Er, you get on like an angry idiot, you throw an employee about, and you ask someone 'not to take you for a pr**k'?
Then why do you act like one?
what would you lot do???
I'd take a good look at myself. Your leadership skills and man management ability is utter bonk. You make me feel ashamed to be a window cleaner. Please desist and take up carpet cleaning.
ashamed to be a window cleaner are you for real tosh so as a window cleaning employer i should sit there and be lied to when hes basically robbing money off me it may be an hour every day hes sitting off for so two lads at £7 per hour is £14 x 5days =£70 x 48 weeks = £3360
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OY....
we don't want his sort in our ranks either Tosh ;D ;D ;D
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spoke to him since n said he best not ever try and take me for a pr**k again
Er, you get on like an angry idiot, you throw an employee about, and you ask someone 'not to take you for a pr**k'?
Then why do you act like one?
what would you lot do???
I'd take a good look at myself. Your leadership skills and man management ability is utter bonk. You make me feel ashamed to be a window cleaner. Please desist and take up carpet cleaning.
im sorry im not u tosh who would prob go n meditate for an hour and destress like i said im usually a very placid mellow guy yet when i find out im being ripped off by staff il stand up for myself, maybe i overeacted a little i never actually hit him
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spoke to him since n said he best not ever try and take me for a pr**k again
Er, you get on like an angry idiot, you throw an employee about, and you ask someone 'not to take you for a pr**k'?
Then why do you act like one?
what would you lot do???
I'd take a good look at myself. Your leadership skills and man management ability is utter bonk. You make me feel ashamed to be a window cleaner. Please desist and take up carpet cleaning.
ashamed to be a window cleaner are you for real tosh so as a window cleaning employer i should sit there and be lied to when hes basically robbing money off me it may be an hour every day hes sitting off for so two lads at £7 per hour is £14 x 5days =£70 x 48 weeks = £3360
You can justify it anyway you want, but your actions were wrong. If the guy needs a warning, you give him a formal warning. If a guy needs sacking, you sack him. What we do not do is threaten violence; that's morally and professionally incorrect.
Listen, I spent 17 years in the army, it was only the very rare idiot manager that ever threatened me with violence. Even shouting was frowned upon and that is only meant for battle fields and parade squares.
Often, just a quiet little word - a cold clear explanation of their failings is enough to right a problem. There's also interviews, regular six-monthly appraisals - which highlight strengths and weaknesses - and a whole host of other leadership and management tools you can use.
Thowing someone around and getting on like an angry little man is just not acceptable - no matter what they've done - it is unjustifiable.
As a general comment, it often surprises me at how little leadership and management questions get asked for on this forum. It's like if you pay 'em enough, they'll do what they're supposed to do. Money isn't the only motivating factor that drives a human being.
There's an age old question, "Are leaders born or made?" I would say some folk have natural leadership ability - Dave Morris springs to mind - from what I hear he invests in his staff and having met the bloke in person, he's a natural leader. You are not; a good suggestion would be to invest in yourself some leadership training; there will be books on the matter, or some courses.
HTH.
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to be honest ive read a lot about leadership and management i prob find it difficult to implemement coz theyre my mates too to be fair the other lads listen to what i say this lad is the bad apple ive lost count of the number of times i instruct him to carry out tasks etc and they dont get completed ive even bought each staff member a diary this year to log anything they can think of as they go thru there day they think may need bringing up later on at unit so they do not forget guess which lad had a problem with this and called it as joke book.im just at my wits end with him and like ive said i lost it with him im patient guy normally this lad just doesnt seem to take on board any type of instruction hes they type of know it all i can do better than anyone else people.
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this lad just doesnt seem to take on board any type of instruction hes they type of know it all i can do better than anyone else people.
I bet some people could describe you as being exactly the same. Funny that innit?
When I dealt with problem soldiers, I'd ask them to be put on a three-month-warning order (I didn't have the authority to do that myself). Once they were on one, they had three months to rectify the problem they had around their working life. If the problem wasn't sorted within three months, they could be discharged.
I'd gave them weekly interviews - some friendly feedback - "That was a good week", or "You need to improve in these areas". It would all be formally documented and this would continue for the full three months.
In the few occassions I've had to do this, the problems were always rectified satisfactory on all sides.
And if these guys are your employees, they're your employees. Don't make them your friends; they don't want to see their boss drunk in a pub acting like a tit (for example); keep a little distance - you can still be friendly, but you don't have to be their friend.
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this lad just doesnt seem to take on board any type of instruction hes they type of know it all i can do better than anyone else people.
I bet some people could describe you as being exactly the same. Funny that innit?
When I dealt with problem soldiers, I'd ask them to be put on a three-month-warning order (I didn't have the authority to do that myself). Once they were on one, they had three months to rectify the problem they had around their working life. If the problem wasn't sorted within three months, they could be discharged.
I'd gave them weekly interviews - some friendly feedback - "That was a good week", or "You need to improve in these areas". It would all be formally documented and this would continue for the full three months.
In the few occassions I've had to do this, the problems were always rectified satisfactory on all sides.
And if these guys are your employees, they're your employees. Don't make them your friends; they don't want to see their boss drunk in a pub acting like a tit (for example); keep a little distance - you can still be friendly, but you don't have to be their friend.
Mr Tosh - I sense that you possess much calmness.
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Mr Tosh - I sense that you possess much calmness.
Nope, just human, but I have an interest in humans.
Look at it from the employee's side of things. He's just been thrown around like he's a bit of poo, in front of others. I sense some bad feelings brewing. Don't you? Could there be further negative repercussions? Possibly.
What about the other employees, what are they thinking? Do you think they think, "Hey, my boss is really cool!", or do you think they think, "My boss is right tit!"
I know what I'd think if I saw a boss get on like that.
Would you want to bust a gut for a tit? (Metaphorically speaking; breasts are nice; I'm using the word 'tit' as a metaphor for 'idiot').
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Mr Tosh - I sense that you possess much calmness.
Nope, just human, but I have an interest in humans.
Look at it from the employee's side of things. He's just been thrown around like he's a bit of poo, in front of others. I sense some bad feelings brewing. Don't you? Could there be further negative repercussions? Possibly.
What about the other employees, what are they thinking? Do you think they think, "Hey, my boss is really cool!", or do you think they think, "My boss is right tit!"
I know what I'd think if I saw a boss get on like that.
Would you want to bust a gut for a tit? (Metaphorically speaking; breasts are nice; I'm using the word 'tit' as a metaphor for 'idiot').
Sound Advice
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Tosh you are a moderator not a mediator and were in the military not in Richie shoe. I agree with you Richie I don`t think you meant to get violent, just got angry with a friend that you expected more from as you helped him out and gave he a job.Just try to control yourself. I think you have full right to stalk him. Its easy in hind sight to be wise. Give he a warning in writing and tell him he is dragging others into his pit and you are aware of his attertude towards his job and you expect better of him and will not tolerate his laying to you.Let him dig the hole and them get rid.
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Should have spoke to him privately in your unit or when other staff have gone home.
I have been asked for jobs by friends family even my brother.. and i always say no..... it just doesn't work because your to close to these persons! staff you should be acting very differently as a friend in front of them.. not saying don't be friendly.. but not as a mate.
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When I first employed I always treated staff like mates, Go carting, pub,
barbecue's, result arguments, fall out's and bitching any of them still
mates no ::) and there's been loads over the years.
Family is worse in my experience ;D
The guys who work for me now are not mates but I do respect the hard work
they do cleaning windows because there quick and always make a good
job which is why I pay a good hourly rate ;D
My top tip for you richy is from the minute they start work to they finish
they should be cleaning windows not at greggs or at the unit or canvissing,
and pricing jobs ect.
Good luck richy may the window cleaning gods be with you ;D
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Not really a mate if all he seems to do is take a joke out of most things you do. Its your business not his, I would just tell him that things arent really working out, if asks why then I would tell him.
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seen as though when God was handing out common sense he missed you out richy id go on a man management course if i were you.it ll pay dividends in your future business.
best wishes
dazmond
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seen as though when God was handing out common sense he missed you out richy id go on a man management course if i were you.it ll pay dividends in your future business.
best wishes
dazmond
daz i think they need to design a course on how to man manage this one individual the other two are fine to be fair, i have had my ups and downs with some cleaners in the past and posted on here about it but to be fair some have turned out to be d*cks its starts good and then slowly happens into a nightmare, sumtimes after training up and that you tink its easier to persevere
i hear what a few are saying on this thread and ive decided to cut there hours and keep it strictly window cleaning now im too easy to try and help them out financially and ask them to do other things to benefit them.but im thinking of the business and the bottom line from now on.
ive put 2012 behind me now and thats why i got upset coz he can see ive been putting in loads of hours and trying to turn it around
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Richy,
This is what I would do:
1. Apologise to the guy I abused and apologise to anyone who witnessed it. If you abused him in public you should apologise in public. This may seem counter intuitive, but it'll win back the respect you've lost. There's more to being strong than being able to use physical force.
2. Have a private chat with the offender; explain to him he is on a 3 month warning with weekly interviews to speak about his performance, and if it's still below par or that he has shown that he can't be trusted at the three month point, sack him.
Be firm, be fair, be friendly; encourage the good behaviour, and try to give your staff a good reputation to live up to.
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im too easy to try and help them out financially and ask them to do other things to benefit them.but im thinking of the business and the bottom line from now on.
If you're too task orientated, you'll p your staff off. If you're too staff orientated, they'll not get the job done. Try to find a balance between getting the job done and looking after your staff.
It's called the X Y Theory of Management:
http://en.wikipedia.org/wiki/Theory_X_and_Theory_Y
Also have a look at Maslow's Theory; money is not the sole motivator of humans. It could play a large part, but it's not the only reason why people work.
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Richy, all these people are offering advice on a situation that they know very little about. None of them can possibly understand fully the relationship you have with this guy.
Handing out 3 month warnings is all very well, this method may or may not be suitable for your particular situation, only you will know. I have used similar things in the past to great effect; other times it has been a complete waste of time.
As for not employing friends / family, I agree it can be difficult but don't write it off completely. My best mate has worked for me for over 12 years, he is by far my best earner and he does not take the p. I have employed pretty much all my friends over the years and yes I have lost a couple along the way, but hey who hasn't.
The main problem that I see is that you may have lost the respect of this guy, that being the case you need to address it and right away. I would avoid the 'quiet word' approach because if it goes tits up, even if you were being more than fair towards him he will tell everyone that you weren't. I would have a staff meeting in front of every one and apologise for losing the rag, explain to him why his actions are unacceptable and give him a chance to justify himself, but that's me not you.
It amazes me how some people on here claim to know the right way to do everything, no matter what they say I know one thing for a fact: It is not nearly as easy as they make out. Good luck.
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Richy, all these people are offering advice on a situation that they know very little about. None of them can possibly understand fully the relationship you have with this guy.
Handing out 3 month warnings is all very well, this method may or may not be suitable for your particular situation, only you will know. I have used similar things in the past to great effect; other times it has been a complete waste of time.
As for not employing friends / family, I agree it can be difficult but don't write it off completely. My best mate has worked for me for over 12 years, he is by far my best earner and he does not take the p. I have employed pretty much all my friends over the years and yes I have lost a couple along the way, but hey who hasn't.
The main problem that I see is that you may have lost the respect of this guy, that being the case you need to address it and right away. I would avoid the 'quiet word' approach because if it goes tits up, even if you were being more than fair towards him he will tell everyone that you weren't. I would have a staff meeting in front of every one and apologise for losing the rag, explain to him why his actions are unacceptable and give him a chance to justify himself, but that's me not you.
It amazes me how some people on here claim to know the right way to do everything, no matter what they say I know one thing for a fact: It is not nearly as easy as they make out. Good luck.
i agree with this to be honest all individuals respond different this lads acts tough guy to the others etc he very awkward strange character to be honest if it was the other two i caught id of brought them in and spoke to them but this lad is like a negative disease and i think by acting a little physical with him it shows the other i can lose my rag occasionally if i think im being walked over.i will be having a meeting on monday to be honest how you have said it is pretty much how i see it
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Just imagine if your workers found this site - I bet they'd be really impressed.
In fact what if your customers Google your name?
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Just imagine if your workers found this site - I bet they'd be really impressed.
In fact what if your customers Google your name?
Link deleted; it wrecked the post!!!
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Richy, all these people are offering advice on a situation that they know very little about. None of them can possibly understand fully the relationship you have with this guy.
Handing out 3 month warnings is all very well, this method may or may not be suitable for your particular situation, only you will know. I have used similar things in the past to great effect; other times it has been a complete waste of time.
As for not employing friends / family, I agree it can be difficult but don't write it off completely. My best mate has worked for me for over 12 years, he is by far my best earner and he does not take the p. I have employed pretty much all my friends over the years and yes I have lost a couple along the way, but hey who hasn't.
The main problem that I see is that you may have lost the respect of this guy, that being the case you need to address it and right away. I would avoid the 'quiet word' approach because if it goes tits up, even if you were being more than fair towards him he will tell everyone that you weren't. I would have a staff meeting in front of every one and apologise for losing the rag, explain to him why his actions are unacceptable and give him a chance to justify himself, but that's me not you.
It amazes me how some people on here claim to know the right way to do everything, no matter what they say I know one thing for a fact: It is not nearly as easy as they make out. Good luck.
i agree with this to be honest all individuals respond different this lads acts tough guy to the others etc he very awkward strange character to be honest if it was the other two i caught id of brought them in and spoke to them but this lad is like a negative disease and i think by acting a little physical with him it shows the other i can lose my rag occasionally if i think im being walked over.i will be having a meeting on monday to be honest how you have said it is pretty much how i see it
Funny, I read Soapy's post as that the lad has lost respect for you because you 'threw him around', which then runs contrary to what you've just posted, where you're justifying your 'acting a little physical with him'.
I could be wrong though; it is a bit ambiguous.
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Dazmond your post is a bit stupid realy, your hardly a shining example are you just remember you post about what a tool you used to be every other day, at the end of the day from what i see richy has a good window cleaning company that has a few problems like any other company I think he is quite brave by posting about them, then some smart arse trys to kick him when down with stupid comments like yours
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wat did dazmond say?
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seen as though when God was handing out common sense he missed you out richy id go on a man management course.
Jelousy come to mind as he prob dont have the balls to do what you have
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haha cheers for sticking up for me they all know they dont get too me on here each to there own opinion!!!
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Any time
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balls to do what woody? ;D ;D
been there and done that mate.i had 3 lads working with me years ago.ive been window cleaning 18 years and im very happy as a sole trader now.
less hassle and im much happier.
i make good profit every year working by myself.im certainly not jealous!!why would i be??
i make more than enough money from my 340 customers for my needs!! ;D ;D ;D ;D ;D
ive never been happier!plus ive got a gorgeous girlfriend who has just opened a top end interior design shop! ;) ;D ;D ;D
regards
dazmond
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balls to do what woody? ;D ;D
been there and done that mate.i had 3 lads working with me years ago.ive been window cleaning 18 years and im very happy as a sole trader now.
less hassle and im much happier.
i make good profit every year working by myself.im certainly not jealous!!why would i be??
i make more than enough money from my 340 customers for my needs!! ;D ;D ;D ;D ;D
ive never been happier!plus ive got a gorgeous girlfriend who has just opened a top end interior design shop! ;) ;D ;D ;D
regards
dazmond
Really daz !! That's news to us mate :o ;D
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wat did dazmond say?
Richy can't you be bothered reading reply's? :o
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Just read the entire thread.
To me, what it comes down to is bad management by Ritchy and I don't mean this as a put down of Ritchy.
All these types of explosive reactions have a history of loads of sometimes small, little things and then one larger incident can blow the lid of the boiler. It's learning to notice the small little things that is what matters. Reacting when it's all gone too far achieves nothing either for the employee or for Ritchy.
Slamming the door on someone? That could oh so easily have gone very wrong and what if the employee had been injured or a proper fight had happened? Doing that, when you're the boss, is 100% wrong and there's no other way to see it. Not only that, it's wrong, anyway.
It's also points to Ritchy having issues about himself which we all have to some extent, but when you're the boss, you have to be professional at all time regardless of how you feel emotionally.
If I were Ritchy, I'd go on some industry approved management courses. He obviously has ability as a manager but maybe needs some of the sharp edges knocking off and replaced with some good management techniques.
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He obviously has ability as a manager
In the same way Hitler had ability as a dictator?
You are too kind sometimes; respect!
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ive never said im a good manager, managers have to have many skills some greater than others all different i think it boils down to confidence with me after the last two years my confidence has taken a major knock and i do find it hard when facing confrontation and discipline i bottle things up instead of dealing with problems maybe i do need to go on an assertiveness course all the guys who put me down on here just make me want to prove them wrong more maybe thats why i post problems on here give me some sort of motivation i know that even after the crisis last year my business is in a much stronger position this year and come spring time il hopefully have turned it round i wouldnt change the last year for anything because its been a steep difficult learning curve and i will come out on top
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hav u seen him since the door slam? did it nip on his legs?
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Richie I don't comment anymore, you will do what you will do, but I take my hat off to you for stamina and staying power
as u all may know i had my van stolen and my wfp setup stolen, im just waiting on my new van as its getting fitted at moment i need to buy 2 new poles.
You posted this way back in 2008 and this is where it started to go wrong for you.
After 4.5 years of the c*** you have been through and had, don't you think someone, somewhere is trying to say STOP, this isn't for you :)
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havent read the whole post and i dont know you so its hard to
judge but going by this post and many others you seem to
suffer stress overloade asily maybe some kind of course
stress related or man management would help.
i would personally deal with the individual privately,dealing
with this in front ofall other staff would potentially be opening a
can of worms a bit like posting on this forum the input you get
might not be helpful and you could end up having to deal with
other issues rather than focusing on the one that matters.
man management is a skill which is not easily mastered
some have a natural apititude for it most of us dont going
on managements courses really do help
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Richie, i'm not sure of the answer to your problem (I guess there's more to it historically) but hats off to you for sharing it with us.
I bet many businesses have the same problems as yours and by reading your threads, your actually helping them think about how they deal with their staff. Hope things get better for you this year.
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Nice website Robbo. Excellent use of words and explanation of various aspects of your work. Impressed.
Richy what happened to your website, wern't you in the process of getting that upgraded?
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Richy, all these people are offering advice on a situation that they know very little about. None of them can possibly understand fully the relationship you have with this guy.
Handing out 3 month warnings is all very well, this method may or may not be suitable for your particular situation, only you will know. I have used similar things in the past to great effect; other times it has been a complete waste of time.
As for not employing friends / family, I agree it can be difficult but don't write it off completely. My best mate has worked for me for over 12 years, he is by far my best earner and he does not take the p. I have employed pretty much all my friends over the years and yes I have lost a couple along the way, but hey who hasn't.
The main problem that I see is that you may have lost the respect of this guy, that being the case you need to address it and right away. I would avoid the 'quiet word' approach because if it goes tits up, even if you were being more than fair towards him he will tell everyone that you weren't. I would have a staff meeting in front of every one and apologise for losing the rag, explain to him why his actions are unacceptable and give him a chance to justify himself, but that's me not you.
It amazes me how some people on here claim to know the right way to do everything, no matter what they say I know one thing for a fact: It is not nearly as easy as they make out. Good luck.
i agree with this to be honest all individuals respond different this lads acts tough guy to the others etc he very awkward strange character to be honest if it was the other two i caught id of brought them in and spoke to them but this lad is like a negative disease and i think by acting a little physical with him it shows the other i can lose my rag occasionally if i think im being walked over.i will be having a meeting on monday to be honest how you have said it is pretty much how i see it
Funny, I read Soapy's post as that the lad has lost respect for you because you 'threw him around', which then runs contrary to what you've just posted, where you're justifying your 'acting a little physical with him'.
I could be wrong though; it is a bit ambiguous.
I think a lack of respect led to this situation.
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Richie I don't comment anymore, you will do what you will do, but I take my hat off to you for stamina and staying power
as u all may know i had my van stolen and my wfp setup stolen, im just waiting on my new van as its getting fitted at moment i need to buy 2 new poles.
You posted this way back in 2008 and this is where it started to go wrong for you.
After 4.5 years of the c*** you have been through and had, don't you think someone, somewhere is trying to say STOP, this isn't for you :)
That might well be true.
Maybe this is not Richy's right path to tread.
Have you ever tried hard to make something work and no matter what you try things still keep going wrong?
I know I have, and on reflection I look back and think that was because that particular job/career was not meant for me.
Even though at the time it felt right......it was wrong.
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maybe over simplifying the situation but if he is a dick and making others negative then your the boss just bin him
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i havnt read all of the comments but in my opinion the worst thing you can do is send a worker canvassing never works the way im doing it at the moment is we have 2 of us cleaning im canvassing full time nd going out 1 2 days a week maximum helping out with another lad on the first cleens. keep the workers as far away from the money side as possible id never let a worker canvass as hes always going to resent it and want the jobs himself. also your not gunna know how often he sits on his arce. where as giving them a days cleaning with a sheet to do that day if they dont do it you know by checking the sheets then diduct pay as required. iv bin canvassing for 2 weeks now and its going realy well with the guys cleaning. only way imo. cheers
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oh and sack any p takers and replace for willing bodies who apreciate ;D
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just been canvassing today with the other two lads othe idiot didnt wana come out but we got 13 jobs on in total today in a new area for us where they havent heard of us yet so im happy its water under the bridge now weve spoken about it and he understand why i over reacted im trying to help them out nd get them earning a bit extra money instead of sending them home when works complete and basically he thought he would cheat me and skive
ive learnt valuable lesson and will be thinking very carefully in future when looking out for the others instead of putting myself first they will have to work hard now and prove to me that they all deserve extra hours to earn more money
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I think the opening line of this post says it all.
You've made your mind up about him, it's his fault, nothing to do with you, you see him as an idiot; end of.
Maybe he is Richy but you have always refused to see that you also play a part in how your business is run. You are always blaming someone else, you appear to be a victim of circumstance and cannot be held accountable. Which Im sure also makes you an idiot. Sorry mate, but you are the only one in charge there and it's you that makes the decisions.
Anyone who is likely to hit or assault another individual, be they member of the public or an employee in a private scenario or in public isn't fit to employ.
Its a sackable offence in any company and that applies to the owner too.
You need to take a career change for your own safety. One day you might try to knock some guys block off who didn't quite come up to scratch and he'll turn round and pummel you.
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ive not posted the whole background to my friendship with this lad etc and how ive helped him out a lot in life and tried to support him when he has had tough times basically when i employed him having worked fitting upvc fascias etc i found him to be a hard worker with manuals skills, punctual and reliable. he was walking rnd homeless with two bin bags when i seen him etc so i offered him a lift and said you can come and work with me doing some roof coating jobs we had on then began introducing him to window cleaning etc
even during difficult times financially i always kept him on etc and found him things to do even thru th big freeze we had two years back, ive even bought him his provisional driving licence to try and encourage him to get his driving licence and offered him use of van at weekends to use for him and his daughter
theres a lot more too it than him just being my employee so this is why i was so annoyed that he disobeyed me when ive done notin but bend over backwards to help him in past so yes i took it a bit personal when i attacked him the other day
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you could say youve been to friendly? ..
all boils down to friends/family/business/ doesnt mix.. and if it may work but very rare sight.
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Just my opinion ,you have posted so many and I know this will sound harsh ,but silly posts ,you have obviously done ok despite what others have said,you mentioned a health and safety posistion a while back ,maybe you should just do something else mate you obviously struggle managing people no offence.
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You treat people realy well and most of them will poop on you! Fact. But there a few good people out there that will be gratefull of a good paying job its finding that person. If you don't mind me asking right how many people do you have working and do they hit there targits? I'm only asking as we are taking on a part time cleaner now and a full time one so I can canvass 90 percent of the week.
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ive not posted the whole background to my friendship with this lad etc and how ive helped him out a lot in life and tried to support him when he has had tough times basically when i employed him having worked fitting upvc fascias etc i found him to be a hard worker with manuals skills, punctual and reliable. he was walking rnd homeless with two bin bags when i seen him etc so i offered him a lift and said you can come and work with me doing some roof coating jobs we had on then began introducing him to window cleaning etc
even during difficult times financially i always kept him on etc and found him things to do even thru th big freeze we had two years back, ive even bought him his provisional driving licence to try and encourage him to get his driving licence and offered him use of van at weekends to use for him and his daughter
theres a lot more too it than him just being my employee so this is why i was so annoyed that he disobeyed me when ive done notin but bend over backwards to help him in past so yes i took it a bit personal when i attacked him the other day
Richy, you can justify it any way you like, but there's no justification for your behaviour. We just don't go attacking people. How difficult is that to understand? No 'ifs', no 'buts'.
You're not a dog are you? Actually, even my dog has restraint and can control himself.
And what Matt said; you have played a huge part in all this - the problems aren't external; they're internal. I think you're immature; maybe you'll mature one-day and take responsibility for yourself and stop blaming other folk.
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You treat people realy well and most of them will poop on you! Fact.
I don't think that is a fact, in fact, I think the opposite is true. As a very general rule of thumb, I think people treat us how we deserve to be treated.
And Richie may feel some superficial smugness that he 'threw his employee about', but deep down he knows it was wrong, and he knows he lacks control of himself.
And if he can't even control himself, how the heck does he think he's going to 'control' his employees.
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Richy, you never mentioned any of the above in your very first post. You referred to him as an employee and now, he's a friend.
When he's working he's an employee and treated as such and outside of work, then he's a friend. It is really very simple.
For some reason you still refuse to see your part in this and that all the blame lies elsewhere.
You refer to this friend as an idiot who you employ. Why are you employing an idiot and why do you keep him as an employee?
Above and beyond that, you lost your temper with this 'idiot'. You allowed this 'idiot' to control your emotions and actions. So who is the boss, you or him?
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He isn't a friend he is some one who richy has rescued
from the streets :o and decided to make a worker ::)
Did you ask this guy to work for you richy or tell him ;)
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ive not posted the whole background to my friendship with this lad etc and how ive helped him out a lot in life and tried to support him when he has had tough times basically when i employed him having worked fitting upvc fascias etc i found him to be a hard worker with manuals skills, punctual and reliable. he was walking rnd homeless with two bin bags when i seen him etc so i offered him a lift and said you can come and work with me doing some roof coating jobs we had on then began introducing him to window cleaning etc
even during difficult times financially i always kept him on etc and found him things to do even thru th big freeze we had two years back, ive even bought him his provisional driving licence to try and encourage him to get his driving licence and offered him use of van at weekends to use for him and his daughter
theres a lot more too it than him just being my employee so this is why i was so annoyed that he disobeyed me when ive done notin but bend over backwards to help him in past so yes i took it a bit personal when i attacked him the other day
Richy, you can justify it any way you like, but there's no justification for your behaviour. We just don't go attacking people. How difficult is that to understand? No 'ifs', no 'buts'.
You're not a dog are you? Actually, even my dog has restraint and can control himself.
And what Matt said; you have played a huge part in all this - the problems aren't external; they're internal. I think you're immature; maybe you'll mature one-day and take responsibility for yourself and stop blaming other folk.
how have i played a part in him taking me for a mug and skiving taking the p*ss tosh i instructed an employee to carry out a task which wasnt done yet i get the blame he mugged me off end of n got caught ya making out as if i go round hitting everyone all the time over anything if it was just the sitting off for 25 minutes id of accepted that and said dont let me catch u doing that again, but then lying on the phone too me and then going back the unit 35 mins early or watever it is was too much he took the p*ss bigtime
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He isn't a friend he is some one who richy has rescued
from the streets :o and decided to make a worker ::)
Did you ask this guy to work for you richy or tell him ;)
what are you getting at here did i ask him or tell him ???
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He isn't a friend he is some one who richy has rescued
from the streets :o and decided to make a worker ::)
Did you ask this guy to work for you richy or tell him ;)
what are you getting at here did i ask him or tell him ???
My point is you seen this guy homeless and gave him a job did you provide accommodation
for him did he feel obliged to take the job offer? does he want to work for you?
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he had basically been binbagged by his gf had nowhere to go i didnt put him up but gave him a lift n said cum n work with me if u want get u on ya feet
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Fair enough, guess I interpreted it wrong
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Lot of people on hear giving right poop give him a break hell if I had people taking the loss all the time id loose my rag to id like to ad he was close to hitting him but did he actually do it? No. And to be honest sometimes people need a good tellin of otherwise they won't show you any respect. Who's guna respect a weak boss ? Gud on you right for telling him how it is and catching him red handed. Exactly what id have done. As for all the people taking the p out of you all the time jelousy is a horrible thing
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how have i played a part in him taking me for a mug and skiving taking the p*ss tosh i instructed an employee to carry out a task which wasnt done yet i get the blame he mugged me off end of n got caught ya making out as if i go round hitting everyone all the time over anything if it was just the sitting off for 25 minutes id of accepted that and said dont let me catch u doing that again, but then lying on the phone too me and then going back the unit 35 mins early or watever it is was too much he took the p*ss bigtime
Richy, you keep seeming to miss the point. If an employee treats you, the boss and employer, like a mug and has done so before, why didn't you act on it earlier? Why did you act in such a way, albeit unconsciously, to lead the employee to think that he could do that in the first place?
Being a manager is more than just giving orders. Making sure orders are followed is more than just simply saying do this or do that.
In the past I've employed. I would have given a final warning. I would not have lost my temper.
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You treat people realy well and most of them will poop on you! Fact.
I don't think that is a fact, in fact, I think the opposite is true. As a very general rule of thumb, I think people treat us how we deserve to be treated.
And Richie may feel some superficial smugness that he 'threw his employee about', but deep down he knows it was wrong, and he knows he lacks control of himself.
And if he can't even control himself, how the heck does he think he's going to 'control' his employees.
if that's the cace then when people get muged they deserve to be treated that way? Plenty of people get miss treated all over the world and do they all deserve it? So back to my bit saying if you are to soft you will get mugged of is a fact. Not by everyone but there will always be someone who will take the p so keep your gaurd up and act like everyone who works for you could potentially be mugging you of. Be one step ahead of the crap imo
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threw him about think that's assault don't you dean?
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Lot of people on hear giving right poop give him a break hell if I had people taking the loss all the time id loose my rag to id like to ad he was close to hitting him but did he actually do it? No. And to be honest sometimes people need a good tellin of otherwise they won't show you any respect. Who's guna respect a weak boss ? Gud on you right for telling him how it is and catching him red handed. Exactly what id have done. As for all the people taking the p out of you all the time jelousy is a horrible thing
According to richy he did
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flipping heck leave Richy alone! he knows he did wrong by getting physical with the chap, but other than that whats he done wrong he suspected they were skiving so he checked on them and was proven correct as he says there skiving could cost him thousands a year.
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Being done for constructive dismal by the employee due to being assaulted by the boss could cost a lot more than that.
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On reading posts I cant see any one picking on richy just giving opinions or answers
to his post have I missed it?
To be fair I have sympathy with richy employing, isn't easy but think he has to on this occation
admit fault to be able to move on because if he doesn't things wont change
for him am I personally attacking richy no I wish him the best not all advice can be what you want to here. ;D IMOP
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You treat people realy well and most of them will poop on you! Fact.
I don't think that is a fact, in fact, I think the opposite is true. As a very general rule of thumb, I think people treat us how we deserve to be treated.
And Richie may feel some superficial smugness that he 'threw his employee about', but deep down he knows it was wrong, and he knows he lacks control of himself.
And if he can't even control himself, how the heck does he think he's going to 'control' his employees.
if that's the cace then when people get muged they deserve to be treated that way? Plenty of people get miss treated all over the world and do they all deserve it? So back to my bit saying if you are to soft you will get mugged of is a fact. Not by everyone but there will always be someone who will take the p so keep your gaurd up and act like everyone who works for you could potentially be mugging you of. Be one step ahead of the crap imo
If you try reading my post a little more carefully, you will see that the second sentence begins with "As a very general rule of thumb...".
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why did you put this post up if you didnt want opinions
maybe it was just a cry for sympathy to justify your
actions dont get me wrong im not slagging you off we all have
courted opinion in life at some point to suit our needs.
but in this instance you made a bad situation worse.the business
is yours the buck starts and ends with you. present whatever
mitigating evidence you like but nothing will change that fact
accept the fact and you will have a better chance of resolving
this issue sensibly which will either will involve you moving forward
with this chap as a employee or being a parting of ways
afterall not only do you bear the brunt of responsibility for
your business you also make the ground rules that your employees
have to abide by
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getting slapped is not one of them
;D ;D
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paul coleman why u writing silly reply then deleting it??
i never put it up here to get any sympathy at all i thought i would share it as i honestly thought others may have been in similar situations with employees, people can slag me off and disagree with me all they like im a big boy and it really doesnt bother me the pee taking each to there own opinion why do u think il post problems on here
ive gave written warning etc and tried to do things down the legal path etc and kicked off at these over other things now i may or i may not have done right thing time will tell but now all three know not to mess with me coz i will flip if they put a foot wrong n take me for a mug
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Did you have a break-in at your lockup Richy at some time in the past or was that someone else?
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yeah ive had two mate
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i may not have done right thing time will tell but now all three know not to mess with me coz i will flip if they put a foot wrong n take me for a mug
You know very little about human behaviour. I've been no angel throughout my life, but every time I was caught and punished for something - do you think that this modified my behaviour in a positive way?
Nope! All it made me do was become smarter so I didn't get caught again.
[Sarcasm on]And what a positive working environment you're creating too![Sarcasm Off] I bet these guys really want to work hard for you.
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Good post ^^^^.
so possibly a waste of time me or anyone else posting on this
No, I don't think you can know that for sure; maybe you're planting a seed of information in his head (though I'm guessing the soil isn't very fertile there). But even if it doesn't help Richie, it may help someone else who is more receptive to good information.
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Rich
As a leader you don't seem to have controlled this guy. It may be a weakness on your behalf as he's a friend but it detrimental to the business.
Once one takes the p it sets the precident for the rest. You should come down hard on this guy and make an example for the rest of your staff. Don't try to balance friendship and business. I employ family and I have to in a way set myself away from the pack. It's sometimes lonely but effective.
Danny
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yeah ive had two mate
Have you considered past or present employee ? :o
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ive not posted the whole background to my friendship with this lad etc and how ive helped him out a lot in life and tried to support him when he has had tough times basically when i employed him having worked fitting upvc fascias etc i found him to be a hard worker with manuals skills, punctual and reliable. he was walking rnd homeless with two bin bags when i seen him etc so i offered him a lift and said you can come and work with me doing some roof coating jobs we had on then began introducing him to window cleaning etc
even during difficult times financially i always kept him on etc and found him things to do even thru th big freeze we had two years back, ive even bought him his provisional driving licence to try and encourage him to get his driving licence and offered him use of van at weekends to use for him and his daughter
theres a lot more too it than him just being my employee so this is why i was so annoyed that he disobeyed me when ive done notin but bend over backwards to help him in past so yes i took it a bit personal when i attacked him the other day
Richy, you can justify it any way you like, but there's no justification for your behaviour. We just don't go attacking people. How difficult is that to understand? No 'ifs', no 'buts'.
You're not a dog are you? Actually, even my dog has restraint and can control himself.
And what Matt said; you have played a huge part in all this - the problems aren't external; they're internal. I think you're immature; maybe you'll mature one-day and take responsibility for yourself and stop blaming other folk.
how have i played a part in him taking me for a mug and skiving taking the p*ss tosh i instructed an employee to carry out a task which wasnt done yet i get the blame he mugged me off end of n got caught ya making out as if i go round hitting everyone all the time over anything if it was just the sitting off for 25 minutes id of accepted that and said dont let me catch u doing that again, but then lying on the phone too me and then going back the unit 35 mins early or watever it is was too much he took the p*ss bigtime
You have played a massive part. It was you who rescued him from the gutter but that doesnt make him a model employee!
I would suggest you keep your christian spirit for the soup kitchen volunteer work and your interview process completely seperate and you may not end up in this mess.
A suggestion might be that you give them a fixed amount of pay for a fixed amount of work and let them know you will audit 10% of their work randomly. If they are sat on their asses doing nothing having achieved their target you will be a lot less stressed. Is it that you are being too greedy with what you expect them to earn for you?
If so it then leads you to get annoyed when their brushes aren't on the glass.
If everything you post about your different problems on here is true, it is hard to believe you can make window cleaning so difficult.
You always seem to be getting bogged down with all the detail of 'what' has happened instead of dealing with 'why' it is happening.
You always have an issue with staff and sales people that you have employed.
A lot of well meaning people on here have given you advice but it seems you don't want to listen.
The situations you get yourself into must be having an effect on your health and wellbeing and you need to review your firms structure in my opinion.
Maybe find someone to run the business and expand it while you simply take the position of an employee. happy cleaning glass day to day, possibly canvassing and watching the money roll in with no stress. Use one of the other guys who know you (gav cam) etc to help you interview for the right person. Someone who is maybe early retired and will work part time. Prepares your work lists, does all the office paperwork, mailshots commercial work etc etc. You have a couple of meetings each week with them but daily just pick up your list like the other guys.
I have never met you but you dont seem like a natural born leader of men or someone to run a company in a structured way either. I am not suggesting that myself or others responding here are any better but we do not go through the same crap you seem to, or feel the need to tell all on here.
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spongebob
hows that knee.?????had the op.
think you have seems you got so much time to write that lot :P :P :P ;D ;D ;D
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Somehow, this story of the employee/friend/ex down and out or who ever he is or was and what happened starts out simple. Then bit by bit more elements of the story come out and each time, it seems to make the situation more convoluted or is it involuted.
With each bit of advice given or with each comment made, Ritchy then gives a bit more information untill it's all so complex rather like a riddle within a riddle within a muddle.
The answer to Ritchy's problems are simple but in my view, Ritchy seems to wants problems that can't be solved, that are not his making or responsibility, where he is the victim, and this situation is one more of those.
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I don't think the main issue is that Richy's employee was skiving and lying; heck, we've all skived and lied at some stage or other; well okay, I can't speak for you lot, but I can for myself. Richy's employee deserves action taken against him for doing what he did.
The problem was that Richy 'threw his employee about'. If we harm someone out of anger, we may feel some superficial satisfaction, but deep down we know it was wrong. The result is that our confidence will be undermined. How? Well, if we can't control ourselves, what can we control?
And the situation was the result of fear. Richy makes himself sound like the 'hard man', but he did what he did because he was frightened. He was frightened that that his employee was taking the mick out of him, he was frightened because of what others thought of him. He was frightened that he's 'not man enough' to control his employees. That's what really annoyed Rich, IMO, and that's why he got aggressive.
Rich is pushed around by his fear - he has little control of himself; hence he did what he did.
Well, those are my thoughts; I'm not a mind reader, but I think I've got a fairly good grasp on human nature.
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I don't think the main issue is that Richy's employee was skiving and lying; heck, we've all skived and lied at some stage or other; well okay, I can't speak for you lot, but I can for myself. Richy's employee deserves action taken against him for doing what he did.
The problem was that Richy 'threw his employee about'. If we harm someone out of anger, we may feel some superficial satisfaction, but deep down we know it was wrong. The result is that our confidence will be undermined. How? Well, if we can't control ourselves, what can we control?
And the situation was the result of fear. Richy makes himself sound like the 'hard man', but he did what he did because he was frightened. He was frightened that that his employee was taking the mick out of him, he was frightened because of what others thought of him. He was frightened that he's 'not man enough' to control his employees. That's what really annoyed Rich, IMO, and that's why he got aggressive.
Rich is pushed around by his fear - he has little control of himself; hence he did what he did.
Well, those are my thoughts; I'm not a mind reader, but I think I've got a fairly good grasp on human nature.
Quite insightful
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It's an understanding of the basic human condition of 'being'. How else do the majority of people respond when they're frightened? (Get out the party streamers and celebrate?, nope. They 'react', badly). It's the recognising he's frightened that is Richys problem. 'Men' don't do frightened. That's for sissys.
If Richy can't own the fact he's scared he just as well be a one man band.
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If he can own his fear first he needs to believe a 'power greater than himself' can restore him to sanity. He needs to be willing to turn his will and his life over to this new found god.
He also needs to be prepared to go to any lengths be willing to change and ask god to remove his mania.
He'll also need to go back to this guy and grovel forgiveness. Once he's done that he needs to continue to assess himself in a spiritual sense on a daily basis and to go back and say sorry again if he f***s the guy over again. Then he needs to adopt a budda-like manner of living, praying and meditating. Finally he needs to drag this fellas sorry ass in off the street and pass on his new found lifestyle onto him even when he doesn't want it.
It is then and only then that Richy Wilts will be in a position to employ another human being.
;-)
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Rich
As a leader you don't seem to have controlled this guy. It may be a weakness on your behalf as he's a friend but it detrimental to the business.
Once one takes the p it sets the precident for the rest. You should come down hard on this guy and make an example for the rest of your staff. Don't try to balance friendship and business. I employ family and I have to in a way set myself away from the pack. It's sometimes lonely but effective.
Danny
everyones going on as if i cant control him etc hes under control but what im guessing is coz hes skint and lives day by day getting by i think some days where there getting thru the work quickly and possibly getting a few not todays by customers etc and theyre hitting 250s only for days total that he saying lets sit around and go bk so theyre still getting full days pay they all know who the boss is etc but he can be like a disease and breathes negativity on to others
having spoken to our circle of friends etc from when we used to drink in the pub together a lot of them have laughed about it and said he is a proper tool and prob deserved it coz he is a strange character they all aid its why he doesnt socialise and have friends coz no one can put up with him he a bit of a loner coz of his personality
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Hi Rich
They are not there to be hit, if they are not doing there job properly, that's because you are allowing it to happen.
I would look at a man management course to get the best out of your employees, or at least go to Waterstones and look at the books in the business section
Here's an article which somes up some points of managing people
http://davidmaister.com/articles/1/39/
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You man management skills are zero, you deserve all you get, you are lucky he didn't lump you.
What I don't understand is, there was 2 guys in van, why pick and threaten only 1 of them, surely they were both sitting around ???
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I had a boss, once, that grabbed hold of me and threw me around a bit. It's not nice and I'm not ashamed to say I cried for days, after.
I went to the police but I didn't take it further but believe me, she didn't do it again.
It made her realise that you can't go round putting your hands on people, even if I was a friend of her grandson.
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I had a boss, once, that grabbed hold of me and threw me around a bit. It's not nice and I'm not ashamed to say I cried for days, after.
I went to the police but I didn't take it further but believe me, she didn't do it again.
It made her realise that you can't go round putting your hands on people, even if I was a friend of her grandson.
;D
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Rich
As a leader you don't seem to have controlled this guy. It may be a weakness on your behalf as he's a friend but it detrimental to the business.
Once one takes the p it sets the precident for the rest. You should come down hard on this guy and make an example for the rest of your staff. Don't try to balance friendship and business. I employ family and I have to in a way set myself away from the pack. It's sometimes lonely but effective.
Danny
everyones going on as if i cant control him etc hes under control but what im guessing is coz hes skint and lives day by day getting by i think some days where there getting thru the work quickly and possibly getting a few not todays by customers etc and theyre hitting 250s only for days total that he saying lets sit around and go bk so theyre still getting full days pay they all know who the boss is etc but he can be like a disease and breathes negativity on to others
having spoken to our circle of friends etc from when we used to drink in the pub together a lot of them have laughed about it and said he is a proper tool and prob deserved it coz he is a strange character they all aid its why he doesnt socialise and have friends coz no one can put up with him he a bit of a loner coz of his personality
I wouldn't take it as criticism just opinion. It's tough to think you've wasted time or given someone a chance or help and it wasn't the right choice.
I'm wary when employing. I understand you've had employment issues in the past but defiantly only employ on merit in the future. That's what it all about adapting your approach. If you do it right from the start you'll save yourself the pain further down the line. Get rid and don't be pressured into employing anyone
Get the right guy, train him properly and get the benefits
Good luck
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You man management skills are zero, you deserve all you get, you are lucky he didn't lump you.
What I don't understand is, there was 2 guys in van, why pick and threaten only 1 of them, surely they were both sitting around ???
He's probably smaller than the other one.
We need a like button :D
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just been canvassing today with the other two lads othe idiot didnt wana come out but we got 13 jobs on in total today in a new area for us where they havent heard of us yet so im happy its water under the bridge now weve spoken about it and he understand why i over reacted im trying to help them out nd get them earning a bit extra money instead of sending them home when works complete and basically he thought he would cheat me and skive
ive learnt valuable lesson and will be thinking very carefully in future when looking out for the others instead of putting myself first they will have to work hard now and prove to me that they all deserve extra hours to earn more money
Ive just read this post and thought of a time I tried the same thing
To earn extra cash I asked a lad to canvas and it went well for 2 weeks then he turned up late. Then he's figures came down.
I spoke to him and realised he wanted a job that finished at 5pm and he didn't have the drive or desire to push on canvassing. It made sense as if he had the same drive as me he would own his own business instead of wasting his time working for me.
Don't expect people to have the same qualities or drive as you. That's your job as a manager to see this and delegate to each persons strengths. Maybe this guy just wants to clean windows as its more structured. I know canvassers who hate their job because its uncertain. That's why some people are self employed and some need a guaranteed wage.
Speak to him not his friends and ask him what he wants. I would defiantly find out if he plans to work for you long term before canvassing more work and training him further
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I think that's a good point actually. Some won't see extra hours as being something they deserve. Some will see them as aright royal pain in the arriss, which is why they aren't self-employed.
Dont credit them with the same qualities or values as yourself Richy.
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I don't think the main issue is that Richy's employee was skiving and lying; heck, we've all skived and lied at some stage or other; well okay, I can't speak for you lot, but I can for myself. Richy's employee deserves action taken against him for doing what he did.
The problem was that Richy 'threw his employee about'. If we harm someone out of anger, we may feel some superficial satisfaction, but deep down we know it was wrong. The result is that our confidence will be undermined. How? Well, if we can't control ourselves, what can we control?
And the situation was the result of fear. Richy makes himself sound like the 'hard man', but he did what he did because he was frightened. He was frightened that that his employee was taking the mick out of him, he was frightened because of what others thought of him. He was frightened that he's 'not man enough' to control his employees. That's what really annoyed Rich, IMO, and that's why he got aggressive.
Rich is pushed around by his fear - he has little control of himself; hence he did what he did.
Well, those are my thoughts; I'm not a mind reader, but I think I've got a fairly good grasp on human nature.
sorry mate but thats rubbish... he was annoyed like i would have been .
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I don't think the main issue is that Richy's employee was skiving and lying; heck, we've all skived and lied at some stage or other; well okay, I can't speak for you lot, but I can for myself. Richy's employee deserves action taken against him for doing what he did.
The problem was that Richy 'threw his employee about'. If we harm someone out of anger, we may feel some superficial satisfaction, but deep down we know it was wrong. The result is that our confidence will be undermined. How? Well, if we can't control ourselves, what can we control?
And the situation was the result of fear. Richy makes himself sound like the 'hard man', but he did what he did because he was frightened. He was frightened that that his employee was taking the mick out of him, he was frightened because of what others thought of him. He was frightened that he's 'not man enough' to control his employees. That's what really annoyed Rich, IMO, and that's why he got aggressive.
Rich is pushed around by his fear - he has little control of himself; hence he did what he did.
Well, those are my thoughts; I'm not a mind reader, but I think I've got a fairly good grasp on human nature.
sorry mate but thats rubbish... he was annoyed like i would have been .
Aymen
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I don't think the main issue is that Richy's employee was skiving and lying; heck, we've all skived and lied at some stage or other; well okay, I can't speak for you lot, but I can for myself. Richy's employee deserves action taken against him for doing what he did.
The problem was that Richy 'threw his employee about'. If we harm someone out of anger, we may feel some superficial satisfaction, but deep down we know it was wrong. The result is that our confidence will be undermined. How? Well, if we can't control ourselves, what can we control?
And the situation was the result of fear. Richy makes himself sound like the 'hard man', but he did what he did because he was frightened. He was frightened that that his employee was taking the mick out of him, he was frightened because of what others thought of him. He was frightened that he's 'not man enough' to control his employees. That's what really annoyed Rich, IMO, and that's why he got aggressive.
Rich is pushed around by his fear - he has little control of himself; hence he did what he did.
Well, those are my thoughts; I'm not a mind reader, but I think I've got a fairly good grasp on human nature.
why have i tried to make out im a hard man tosh? i stated in OP that this is really out of character for me im one of the most laid back people you could meet which is prob my downfall when being a manager
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I had a boss, once, that grabbed hold of me and threw me around a bit. It's not nice and I'm not ashamed to say I cried for days, after.
I went to the police but I didn't take it further but believe me, she didn't do it again.
It made her realise that you can't go round putting your hands on people, even if I was a friend of her grandson.
mr alderton you are star ;D
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sorry not the original post second post i made
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why have i tried to make out im a hard man tosh? i stated in OP that this is really out of character for me im one of the most laid back people you could meet which is prob my downfall when being a manager
Okay, I inferred you were making yourself out a 'hard man' from posts like this:
coz i will flip if they put a foot wrong n take me for a mug
he best not ever try and take me for a pr**k again
But I don't know you and I always reserve the right to be wrong.
Apologies.
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why have i tried to make out im a hard man tosh? i stated in OP that this is really out of character for me im one of the most laid back people you could meet which is prob my downfall when being a manager
Okay, I inferred you were making yourself out a 'hard man' from posts like this:
coz i will flip if they put a foot wrong n take me for a mug
he best not ever try and take me for a pr**k again
But I don't know you and I always reserve the right to be wrong.
Apologies.
i wasnt implying i would use violence again or that im hard i was hoping that now the others and the employee i attacked will now think again before deciding to try and mug me off and that i will stand up for myself when backed into a corner where i have to make a stance i was worried that this was maybe a habit they were carrying out daily the two in question have only been working for me since about november
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Fair one, mate. Look, for what it's worth, I've always found that a level headed, cold clear explanation of what a problem is and what I exactly require to rectify the situation, works better than any emotional temper tantrum.
If you find you have to keep repeating yourself, put them on a 1/2/3 month written warning (your choice) with weekly interviews to give them constructive feedback.
If that doesn't work, sack 'em. It's a simple procedure; just document it as you go through it and get your employee to sign your interview notes to ensure that you have your umbrella in place in case he should take legal action against you.
At no stage should we lose our temper. I've managed many soldiers and only one window cleaner (who didn't last long before I sacked him - he was constantly late), but soldiers and window cleaners are still human beings; the same principles apply.
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Fair one, mate. Look, for what it's worth, I've always found that a level headed, cold clear explanation of what a problem is and what I exactly require to rectify the situation, works better than any emotional temper tantrum.
If you find you have to keep repeating yourself, put them on a 1/2/3 month written warning (your choice) with weekly interviews to give them constructive feedback.
If that doesn't work, sack 'em. It's a simple procedure; just document it as you go through it and get your employee to sign your interview notes to ensure that you have your umbrella in place in case he should take legal action against you.
At no stage should we lose our temper. I've managed many soldiers and only one window cleaner (who didn't last long before I sacked him - he was constantly late), but soldiers and window cleaners are still human beings; the same principles apply.
i do give written warning etc and sit down with staff but this past year ive had a high turnover of staff and to be honest ive not been getting the chance to give three month periods etc where they must improve so prob felt like i had to make a bit of an impact and statement to them
having a meeting tmoz am and will be addressing the issue and apologising to not just the employee but all staff
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having a meeting tmoz am and will be addressing the issue and apologising to not just the employee but all staff
I think that will gain you more respect than anything else you could do.
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Richy, reading this thread and trying to make sense of it is like trying to grab hold of water.
You claim to be so laid back. I'm not laid back at all and I've never done that to an employee so I would suggest from that and other things you wrote, you are not 'laid back'. You wrote above about being 'mugged off' yet you don't see your part in allowing that to happen. You say you are the boss yet your employees seem to have the upper hand.
There's been some very good advice given in these 8 pages yet you seem to reject it all and carry on with the same attitude that seems to have led to the problem to start with and not once have you acknowledged that any of it may be of use or worth heeding.
You won't even admit what you did was wrong even if it is to a degree understandable. You wrote that you weren't implying you'd use violence again yet you used that once already. You wrote that you, as the boss, will stand up for yourself when backed into a corner? How will you do that?
It is blindingly obvious to me that you need firstly to admit you need outside help on how to manage and secondly, you would be well advised to listen to the advice of those who have already been the boss and have already employed people.
There really are some excellent management courses and there are also some incredibly good courses about dealing with conflict in the workplace as that type of problem you had is very common. Otherwise, carry on as you are and carry on having these types of problems.
Also, about the employee concerned, you wrote he is a loner yet you want him to go canvasing? Maybe canvasing is just too far outside his comfort zone hence the unwillingness, yes?
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ive agreed i would benefit from going on a course and ive acknowledged on the thread that I disagreeertiveness prob boils down to my lack of confidence and depression etc last year and whole host of problem i had to deal with ive not be really managing the business more surviving and getting by, but 2013 has began and ive really made an effort with it being new year etc im feeling best ive felt in ages prob coz im getting up off my arse doing things now like canvassing which last year i found i real task due to feeling low etc and im actually loving it
i will certainly look into courses etc its obv having some sort of effect because in just over a week we have pulled in 44 new jobs
i dont really see how i can be too blame for them skiving tho, when u hire someone u put your trust in the especially wen there mates
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i dont really see how i can be too blame for them skiving tho, when u hire someone u put your trust in the especially wen there mates
Yeah, depression and lack of confidence doesn't help things.
It is important to accept that you are responsible for what your employees do or don't do.
Employing mates? I'd be a bit uneasy about doing that because they will have a preconception about you.
Skiving is normal and not unusual. It's how much skiving they do and how much they think they can get away with. It's up to you as the boss to make make sure they do a level of work that is acceptable to you and not them. That where going on good courses comes in because their are some simple techniques to help with that.
Get in contact with your local business enterprise board or agency. Your local council should be able to help to point you in the right direction as well. That's a good place to start to find out what to do and where to go for advice, courses, etc.
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Richy with all the canvasing you do have u ever been threatened yet? or any other window cleaners come up do you give u cr**P! .. Ive had quite a bit of it when cleaning usually idiots with dirty rags and bangers of cars.
Just wondered if u have had the same problem? ive not heard u mention it at all.
Sorry to change subject just curious really
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Richy with all the canvasing you do have u ever been threatened yet? or any other window cleaners come up do you give u cr**P! .. Ive had quite a bit of it when cleaning usually idiots with dirty rags and bangers of cars.
Just wondered if u have had the same problem? ive not heard u mention it at all.
Sorry to change subject just curious really
[/quote
yeah had bit of aggro from lad called peter from company called staybrite if u know them been going 20 years or so peters the son does round spital by three stags and neston think there from birkenhead but now speak to him when he realised i wasnt intimidated by him , i bought a round of someone i know who did a bit in bromboro only 20 jobs found out that he had been threatened off by gang of tradders but they have never threatened us they were even chatting away to one of my lads asking if had any jobs going
if i had any trouble im good mates with a lot of tough lads in ellesmere port id only have to make a few calls and id have back up in 15 minutes
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disagreeertiveness
Dont let Griffin see that.
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disagreeertiveness
Dont let Griffin see that.
;D Good un.
It's spelt right, it's just there's no such word.
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if i had any trouble im good mates with a lot of tough lads in ellesmere port id only have to make a few calls and id have back up in 15 minutes
[/quote]
Its probably quotes like that which give the impression of a want to be 'hard man'.
The guy asked if you'd ever had trouble, and rather than just say 'yeah, but nothing serious', you proceeded to tell him you have 'back up' etc....like your involved in gangs of new york!!
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i cant believe this thread is still going on :(
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yeah had bit of aggro from lad called peter from company called staybrite if u know them been going 20 years or so peters the son does round spital by three stags and neston think there from birkenhead but now speak to him when he realised i wasnt intimidated by him , i bought a round of someone i know who did a bit in bromboro only 20 jobs found out that he had been threatened off by gang of tradders but they have never threatened us they were even chatting away to one of my lads asking if had any jobs going
if i had any trouble im good mates with a lot of tough lads in ellesmere port id only have to make a few calls and id have back up in 15 minutes
Yeah i know who you mean, don't know him personal y but seen him about and other fella who runs it i think... bald fella.
i was just wondering really. ive had it a lot over the years dont see the problem myself usually charge twice as much and there still threatened by it lol
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if i had any trouble im good mates with a lot of tough lads in ellesmere port id only have to make a few calls and id have back up in 15 minutes
Its probably quotes like that which give the impression of a want to be 'hard man'.
The guy asked if you'd ever had trouble, and rather than just say 'yeah, but nothing serious', you proceeded to tell him you have 'back up' etc....like your involved in gangs of new york!!
[/quote]
i wasnt saying im a hard man i said i have a lot of back up so i will not be threatened by other window cleaners who want to try and bully me off there patch because if i got any trouble that needed help id make a few phone calls n get it dealt with
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if i had any trouble im good mates with a lot of tough lads in ellesmere port id only have to make a few calls and id have back up in 15 minutes
Its probably quotes like that which give the impression of a want to be 'hard man'.
The guy asked if you'd ever had trouble, and rather than just say 'yeah, but nothing serious', you proceeded to tell him you have 'back up' etc....like your involved in gangs of new york!!
i wasnt saying im a hard man i said i have a lot of back up so i will not be threatened by other window cleaners who want to try and bully me off there patch because if i got any trouble that needed help id make a few phone calls n get it dealt with
[/quote]
Classic ;D ;D ;D ;D
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if i had any trouble im good mates with a lot of tough lads in ellesmere port id only have to make a few calls and id have back up in 15 minutes
Its probably quotes like that which give the impression of a want to be 'hard man'.
The guy asked if you'd ever had trouble, and rather than just say 'yeah, but nothing serious', you proceeded to tell him you have 'back up' etc....like your involved in gangs of new york!!
i wasnt saying im a hard man i said i have a lot of back up so i will not be threatened by other window cleaners who want to try and bully me off there patch because if i got any trouble that needed help id make a few phone calls n get it dealt with
[/quote]
Dude, i have respect for what you've done.
From what i gather you have done really well in a short space of time with a few set backs....
But seriously, cant you see how what your saying is making you come across...??
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yes it does make me sound like a wannabe hard man but ya missing the point that what im trying to say is i will not allow the bully type window cleaners who prob threaten sole traders etc off there work because i could soon have a few big lads down and play them at there own game and see how they like it put it on there toes and give them a taste of what they go round giving so i dont feel intimidated by them and also im completely against the idea of idiots saying its my patch etc its a free world
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Richy, please look in the mirror ...
If my grandfather clock had you for a pendulum I'd never have to wind it up.
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i dont really see how i can be too blame for them skiving tho, when u hire someone u put your trust in the especially wen there mates
This line from one of your replies above says everything about you. You cant even be bothered to reply to good advice. Then you still need to blame someone else.
If they are skiving it is because you havent structured their day and payscale to stop it happening.
I'm done with this thread and you.
You deserve to fail and probably will and it will still be the fault of others!
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Richy, please look in the mirror ...
If my grandfather clock had you for a pendulum I'd never have to wind it up.
+1
Richy, you sound intimidated already as the event hasn't happened and may never happen.
Also, who are you convincing? Us or yourself?
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if i hadnt organised there day well they had finished work at approx 3.40pm which is when it goes dark, they then had two quotes to do and then i asked them to canvass as there was still 1hour 15mins left till they clock off so where have i gone wrong there with structuring there day
they are aware that if they run low on work they are this month especially to get off there arses and canvass or go and collect payments so.
maybe some of the "good advice" i dont agree with as you can see there has been a huge amount of posts on this thread and ive tried to reply to people whilst trying to defend myself so my apologies if ive not replied to every piece of advice given i have taken mental notes as i always do, i may not reply and acknowledge information but i take everyones views onboard hence the reason i post my problems on here so i can weigh up my options etc
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Richy, please look in the mirror ...
If my grandfather clock had you for a pendulum I'd never have to wind it up.
+1
Richy, you sound intimidated already as the event hasn't happened and may never happen.
Also, who are you convincing? Us or yourself?
not with you ross are you on about other window cleaners approaching me about there patch coz i did mention it happened a tall stedhead came on the bounce and i stood my ground with him im not giving up my work or my areas for no one, ive also recieved threats to blow up my vans and my mum n dad have had calls too and texts of other cleaners. so not sure what you mean by me being intimidated??
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Richy this is a deadly serious question. Okay. Im not taking the mick or trying to have a laugh. You don't have to answer it, it's fairly personal, but if you can it might help, or start to help you in understanding the people you manage.
What was your family life like when you were growing up?
Was your family either a single parent family, a dysfunctional family, was there possibly a divorce concerning your parents, is there a history of drug or alcohol use? Did one of your parents run off?
What brothers and sisters do you have? And what do they do for work or a career? What was your education like? Couldn't be bothered with it? Loved it, excelled and achieved well academically? Just figured it was a bind, did what you could but didnt really think trying at school was likely to bring results?
Also, how well do you deal with responsibility? I get the impression you want to be in a position of responsibility but that doesn't mean either you or anyone else is any good at it. Do you like to think you could be in a position of responsibility but whenever that seems to start to happen something seems to come along and screw it all up? Something that is entirely out of your control perhaps just always seems to come along and knock your plans on the head? Unexplainably.
Do you sometimes feel you just seem to be a victim of unfortunate circumstances?
Anyway, give it a go perhaps. I dont blame you if you dont want to, but if you do its a healthy start to trying to get to the bottom of some of your management issues.
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Richy this is a deadly serious question. Okay. Im not taking the mick or trying to have a laugh. You don't have to answer it, it's fairly personal, but if you can it might help, or start to help you in understanding the people you manage.
What was your family life like when you were growing up?
family life was great thanks grew up wanting for nothing mums been a urse dad was in insurance grew up on a lovely estate 4 bed detached house
Was your family either a single parent family, a dysfunctional family, was there possibly a divorce concerning your parents, is there a history of drug or alcohol use? Did one of your parents run off?
nope sorry parent rarely drank middle class/working class possibly
What brothers and sisters do you have? And what do they do for work or a career? What was your education like? Couldn't be bothered with it? Loved it, excelled and achieved well academically? Just figured it was a bind, did what you could but didnt really think trying at school was likely to bring results?
sisters also a nurse, i done quite well at school 3b's 3'c and 3'd even though i was naughty and most time on detention or report but was in top sets for everything
Also, how well do you deal with responsibility? I get the impression you want to be in a position of responsibility but that doesn't mean either you or anyone else is any good at it. Do you like to think you could be in a position of responsibility but whenever that seems to start to happen something seems to come along and screw it all up? Something that is entirely out of your control perhaps just always seems to come along and knock your plans on the head? Unexplainably.
yes this is true had a good number of misfortunes over last couple of years but hopefully all in the past now
Do you sometimes feel you just seem to be a victim of unfortunate circumstances?
well yes ive been a victim of two break ins that had a big effect in growth of my business which possibly made me depressed in the mean time
Anyway, give it a go perhaps. I dont blame you if you dont want to, but if you do its a healthy start to trying to get to the bottom of some of your management issues.
i do know how to get to the bottom of management issues i just find it hard sometimes carrying it out with them being my friends
hope this answers all your questions[/color]
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not with you ross are you on about other window cleaners approaching me about there patch coz i did mention it happened a tall stedhead came on the bounce and i stood my ground with him im not giving up my work or my areas for no one, ive also recieved threats to blow up my vans and my mum n dad have had calls too and texts of other cleaners. so not sure what you mean by me being intimidated??
Sorry Richy, you did post you'd had problems before. My apologies. I was thinking that you hadn't had problems but were thinking about in case problems should arise.
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not with you ross are you on about other window cleaners approaching me about there patch coz i did mention it happened a tall stedhead came on the bounce and i stood my ground with him im not giving up my work or my areas for no one, ive also recieved threats to blow up my vans and my mum n dad have had calls too and texts of other cleaners. so not sure what you mean by me being intimidated??
Sorry Richy, you did post you'd had problems before. My apologies. I was thinking that you hadn't had problems but were thinking about in case problems should arise.
no probs mate
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Richy this is a deadly serious question. Okay. Im not taking the mick or trying to have a laugh. You don't have to answer it, it's fairly personal, but if you can it might help, or start to help you in understanding the people you manage.
What was your family life like when you were growing up?
family life was great thanks grew up wanting for nothing mums been a urse dad was in insurance grew up on a lovely estate 4 bed detached house
Was your family either a single parent family, a dysfunctional family, was there possibly a divorce concerning your parents, is there a history of drug or alcohol use? Did one of your parents run off?
nope sorry parent rarely drank middle class/working class possibly
What brothers and sisters do you have? And what do they do for work or a career? What was your education like? Couldn't be bothered with it? Loved it, excelled and achieved well academically? Just figured it was a bind, did what you could but didnt really think trying at school was likely to bring results?
sisters also a nurse, i done quite well at school 3b's 3'c and 3'd even though i was naughty and most time on detention or report but was in top sets for everything
Also, how well do you deal with responsibility? I get the impression you want to be in a position of responsibility but that doesn't mean either you or anyone else is any good at it. Do you like to think you could be in a position of responsibility but whenever that seems to start to happen something seems to come along and screw it all up? Something that is entirely out of your control perhaps just always seems to come along and knock your plans on the head? Unexplainably.
yes this is true had a good number of misfortunes over last couple of years but hopefully all in the past now
Do you sometimes feel you just seem to be a victim of unfortunate circumstances?
well yes ive been a victim of two break ins that had a big effect in growth of my business which possibly made me depressed in the mean time
Anyway, give it a go perhaps. I dont blame you if you dont want to, but if you do its a healthy start to trying to get to the bottom of some of your management issues.
i do know how to get to the bottom of management issues i just find it hard sometimes carrying it out with them being my friends
hope this answers all your questions[/color]
Yea, well that didnt come up with anything then did it. lol
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i personaly think some people are over stepping the mark you need to back off
i have been in richies position befor and i can understand how he feels you help someone out and thay take the pi@@ it will be ok for a few weeks and something else will start its demoralising i was in a position where i couldnt get rid he was my son in law with 3 young kids
richie how did your meeting go today
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i was in a position where i couldnt get rid he was my son in law with 3 young kids
That sounds tough. How did you deal with that one?
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i personaly think some people are over stepping the mark you need to back off
i have been in richies position befor and i can understand how he feels you help someone out and thay take the pi@@ it will be ok for a few weeks and something else will start its demoralising i was in a position where i couldnt get rid he was my son in law with 3 young kids
richie how did your meeting go today
we didnt have it today due to torrential rain this morning i went to go and get them all waterproofs so will be havingit on thursday now as im busy tmoz will let u know it water under bridge now tho came back with good figure both friday and monday so maybe something clicked ;D ;D ;D
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tosh reply in brief
he decided to do the dirty 2 years ago on new years eve he slept with his mates girlfriend my daughter found out threw him out and he moved in with her directly acros the road.
he agreed to pay money towards the kids so keept him on, after a while my daughter got a promotion at work and didnt realy need the money off him,
6 months later he booked a weeks holiday and took the kids didnt have enough money so borowed £200 off me the week after he was ill couldnt work on the friday night he rang me can he borrow some money no money for electric i gave him £30 on sunday night he rang me to say he wasnt going to work for me any more he had got another job if he had told me in person i would have rearanged his face fact, 2 days later i started a lad with no hang ups he has been brill,
my problems all dissapeared. now its just this bloo@@ weather
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richie you cant leave it get the lads together in the morning when in the unit for 10 mins max and just have a quiet word get it over with if it was me all i would say is this
hi lads i just want to talk to you about the incidents the other day but first i want to say i am realy sorry for my over reaction to johny and i shouldnt have done it on that if i ask you in future to do something and for whatever reason it dose not get done dont tell me lies give me a ring and well try to sort it out i know where i want this bussiness to be and to get there i need your help in the long run it will be in your best intrests also if you have any problems give me a ring and well see what we can do
10 mins at the most
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i personaly think some people are over stepping the mark you need to back off
i have been in richies position befor and i can understand how he feels you help someone out and thay take the pi@@ it will be ok for a few weeks and something else will start its demoralising i was in a position where i couldnt get rid he was my son in law with 3 young kids
richie how did your meeting go today
we didnt have it today due to torrential rain this morning i went to go and get them all waterproofs so will be havingit on thursday now as im busy tmoz will let u know it water under bridge now tho came back with good figure both friday and monday so maybe something clicked ;D ;D ;D
Some good news, there.
If Richy's buying waterproofs, it's not going to rain for a while ;D.
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i personaly think some people are over stepping the mark you need to back off
i have been in richies position befor and i can understand how he feels you help someone out and thay take the pi@@ it will be ok for a few weeks and something else will start its demoralising i was in a position where i couldnt get rid he was my son in law with 3 young kids
richie how did your meeting go today
+1