Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: richard jagger on January 08, 2013, 05:57:55 pm
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To anyone considering buy a gas water heater of e bay be warned the seller of the ones below will not honor his product warranty and supplies faulty unit which could be risky.He also sells then as delivered from a London address which does not exist. They will come from china where you will have to send them for repairs at you own expense.When you try contact them they will just not answer your e mail. To try to avoid me he has tried to dodge me and increased the price by 100 quid so he does not want bad bad reports. Thanks you.Smithie
http://www.ebay.co.uk/itm/12L-GAS-LPG-PROPANE-TANKLESS-INSTANT-HOT-WATER-HEATER-BOILER-STAINLESS-NEW-/300767314283?pt=UK_Home_Garden_Hearing_Cooling_Air&hash=item460721016b
http://www.ebay.co.uk/itm/Natural-Gas-8L-TANKLESS-INSTANT-HOT-WATER-HEATER-BOILER-STAINLESS-/300767314231?pt=UK_Home_Garden_Hearing_Cooling_Air&hash=item4607210137http://www.ebay.co.uk/itm/18L-GAS-LPG-PROPANE-TANKLESS-INSTANT-HOT-WATER-HEATER-BOILER-STAINLESS-NEW-/110957487791?pt=UK_Home_Garden_Hearing_Cooling_Air&hash=item19d594e6af
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That's not good then, you taking it further?
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Left with no other option.Richard
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Shame that it has to go that way. Take a while before you get result! Did you pay via PayPal? If so is there anything they could do if with invaluable certain time scale. Think 72 days
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theres nothing that paypal will do,
i have the 8l heater,, it works and all that but is very poor quality and it doesnt smells right when its on, i was worried that it could be pumping out dangerous fumes, set my van on fire or explode.
yes it is that badly made, i think the ce certificate is probably faked or they are counterfit heaters either way i have taken it out of my van and wont be using it again.
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Oh right, not good then, trading standards?
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Oh right, not good then, trading standards?
pointless,
like smithie said the guy is located in china and that is where they are posted from
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Oh right, not good then, trading standards?
pointless,
like smithie said the guy is located in china and that is where they are posted from
No, he says the heaters come from there, bloke can still live in UK and sell stuff from there, lots of guys do it on ebay.
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Two completely different heaters there, the first one is a 12l per min LPG heater and the second one is an 8l per min natural gas heater. Which one do you have?
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Two completely different heaters there, the first one is a 12l per min LPG heater and the second one is an 8l per min natural gas heater. Which one do you have?
If he has problems with one of them from that seller with the warranty then it could be the same for the other, plus being the same make they could both be cheaply made.
It's just a warning really.
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They are all built cheaply in China - even the fogwash. Mine's been fine for the past year.
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I will get my money back I will claw it back.As I paid on Credit card. Its a matter of time to make a case.The problem I have is they say its supplied from London but in fact its supplied from china.So they want me to send it back to china at my cost. I will not as they advertised it in a London address fraudulently.That is why he has removed that advert off e bay.But when I double click on my paypal deal its still says London supply.
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is this "AMONSTAR" if so i saw the same thing and has you say one says china one says London.
i know its a bit late but source one from the states i think the build quality is better
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No help i know , but ecotemp L5 wins again !!!!
Rich
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No help i know , but ecotemp L5 wins again !!!!
Rich
Yep, that's why I went for one after looking into it for a month!
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i put a link up for that a while ago and quite a few people said they had bought them, would be interesting to hear from them as to how they turned out
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id be prepared to chip in if you are going to fly out to china with the heater in your bag
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id be prepared to chip in if you are going to fly out to china with the heater in your bag
knowing his luck he would get stoped at airport and accused of carrying bomb! lol
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It looks like I will be getting my money back and keep the faulty heater. I tried to order parts for my older bust heater and was told they cannot supply as the part does not comply with the U K standards and yet its in these heaters. These Chinese are poo scared of bad trading reference. I have used this card to the full. The game is not over yet as I want the part for my bust heater as well then I will remove the bad report.l |It has helped having a understanding of internet buy law which studied up in the last few days. I recon I cannot go to China for a holiday, they will have a knackers for garters.They just messed with the wrong windy. I will keep you up to date. ;D ;D ;D ;D ;D
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smithie, what do you mean by bad report where did you report them do you mean on ebay?
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It looks like I will be getting my money back and keep the faulty heater. I tried to order parts for my older bust heater and was told they cannot supply as the part does not comply with the U K standards and yet its in these heaters. These Chinese are poo scared of bad trading reference. I have used this card to the full. The game is not over yet as I want the part for my bust heater as well then I will remove the bad report.l |It has helped having a understanding of internet buy law which studied up in the last few days. I recon I cannot go to China for a holiday, they will have a knackers for garters.They just messed with the wrong windy. I will keep you up to date. ;D ;D ;D ;D ;D
at least thats a good start to it all! lets hope you get the parts,
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just had a thought, if you need to buy the part then you could ask reach2clean if they know where to get spares for it, they use the same heaters! lol
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Its the feed back you leave, need to create doubt for other buyers They don`t like it. You can just about black mail them.They seem to thing they will loose a lot of income.You can also register a dispute with the seller to e bay.I have contacted reach to clean so let see were that goes.I also told him I would lay a complaint for misleading advert with e bay and a criminal charge because he is defrauding us guy in the U K as the advert says he will supply you from London and my heater came from a Chinese address.
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I'm confused after reading this post in conjuction with this........
http://www.cleanitup.co.uk/smf/index.php?topic=162382.msg1353030#msg1353030
Is this the same one ??
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If I don`t get the parts I will take them from the unit I still have.Even if must send it back with my bust up parts.
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No cleancare this is a new heater I bought of e bay end of dec 2012.I bought the other of a different source of e bay , but inside they are all the brass fittings are the same. Only the furniss and the casing are different.
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If you open a case with paypal the money will become frozen in his account an he will be unable to withdraw it forcing him to act to resolve the case.
As a last resort you can contact your card provider and use the visa guarantee but this may leave you in bad standing with paypal as it just takes your money back from paypal and refunds you bypassing all paypals resolution process.