Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Brendan (chem2clean) on December 22, 2012, 05:29:59 pm

Title: just had a call to clean a rug
Post by: Brendan (chem2clean) on December 22, 2012, 05:29:59 pm
Hi,just had a call 5 mins ago,lady wanting a 8x6 wool and silk rug cleaned before xmas.Do not usually work xmas eve,but job is only ten mins away so i said i would clean it monday morning,told her it would cost 100.00 euro,thats about 81.50 sterling,i think thats a more than a fair price,even cheap.She laughed,told me to go to hell,i kid you not.What are you guys charging for such a rug.
Title: Re: just had a call to clean a rug
Post by: Simon Gerrard on December 22, 2012, 05:45:12 pm
Not a hundred quid :)
Title: Re: just had a call to clean a rug
Post by: Brendan (chem2clean) on December 22, 2012, 05:49:46 pm
Hey Simon,what would you charge.
Title: Re: just had a call to clean a rug
Post by: derek west on December 22, 2012, 05:50:53 pm
on xmas eve?, you could  double that and i still  wouldn't clean it. its xmas mate, chill out and unwind. 2 or 3 days work don't make a business, spend it with your family and cherish there company. worth more than any amount of money to clean a rug.
Title: Re: just had a call to clean a rug
Post by: Warren Aldridge on December 22, 2012, 05:56:08 pm
Turn the bloody phone off and have an eggnog
Title: Re: just had a call to clean a rug
Post by: Simon Gerrard on December 22, 2012, 05:57:19 pm
Hey Simon,what would you charge.

How are you going to clean it?
Title: Re: just had a call to clean a rug
Post by: wynne jones on December 22, 2012, 05:59:49 pm
There are plenty of cleaners on here who would wand it for fifty quid so you can hardly blame her.
Title: Re: just had a call to clean a rug
Post by: Brendan (chem2clean) on December 22, 2012, 06:02:16 pm
Very true Derek,you are right of course.Thanks,i need a slap.
Title: Re: just had a call to clean a rug
Post by: Brendan (chem2clean) on December 22, 2012, 06:06:29 pm
Simon,i am not cleaning it,but if i was ,with my truckmount,taking the silk into consideration.
Title: Re: just had a call to clean a rug
Post by: sherco on December 22, 2012, 06:08:08 pm
I would do it for £50.00 if it was that close to home..
Title: Re: just had a call to clean a rug
Post by: Tony Gill Carpet Smart on December 22, 2012, 06:18:29 pm
I'd do it for nothing Goodwill to all men & women !!!! Then I woke up  ;D
Title: Re: just had a call to clean a rug
Post by: wynne jones on December 22, 2012, 06:19:47 pm
I'd do it for nothing Goodwill to all men & women !!!! Then I woke up  ;D

It was an immersion dream.  ;D
Title: Re: just had a call to clean a rug
Post by: Max Campbell on December 22, 2012, 06:26:30 pm
We'd normally charge min job value of £120, or £144 for off-site, but that wouldn't be in time for Xmas. Think I'd want to add a bit for short notice Xmas eve!
Title: Re: just had a call to clean a rug
Post by: Tony Gill Carpet Smart on December 22, 2012, 06:51:41 pm
Very GOOD  ;D ;D
Title: Re: just had a call to clean a rug
Post by: Simon Gerrard on December 22, 2012, 07:08:13 pm
£120 minimum charge, way too much IMO
Title: Re: just had a call to clean a rug
Post by: wynne jones on December 22, 2012, 07:14:39 pm
Turn the bloody phone off and have an eggnog

Best advice so far.

Title: Re: just had a call to clean a rug
Post by: Max Campbell on December 22, 2012, 08:11:31 pm
£120 minimum charge, way too much IMO


Depends where you are I suppose, but we don't lose a lot of min job quotes - can't give you the stat off the top of my head, but guessing 20 to 30%. "£20 of that is VAT." as we say...
Title: Re: just had a call to clean a rug
Post by: happy mondays on December 22, 2012, 08:35:30 pm
Hi,just had a call 5 mins ago,lady wanting a 8x6 wool and silk rug cleaned before xmas.Do not usually work xmas eve,but job is only ten mins away so i said i would clean it monday morning,told her it would cost 100.00 euro,thats about 81.50 sterling,i think thats a more than a fair price,even cheap.She laughed,told me to go to hell,i kid you not.What are you guys charging for such a rug.

Why dont you do it tomorrow? no need to work on Monday  ???

I would clean it on site for £50 plus vat - an hour of my time and easy money  :) 
Title: Re: just had a call to clean a rug
Post by: happy mondays on December 22, 2012, 09:02:08 pm
We'd normally charge min job value of £120, or £144 for off-site, but that wouldn't be in time for Xmas. Think I'd want to add a bit for short notice Xmas eve!

Is that with the vat Max? - very good price if you can get it, like I said I would be happy with £50 plus the vat for an easy hours work - whats your sales pitch to win the job because you have only stated a difference of £24 for cleaning it off site - I double the price for off site myself  ;)

 
Title: Re: just had a call to clean a rug
Post by: markpowell on December 22, 2012, 09:04:45 pm
on xmas eve?, you could  double that and i still  wouldn't clean it. its xmas mate, chill out and unwind. 2 or 3 days work don't make a business, spend it with your family and cherish there company. worth more than any amount of money to clean a rug.

Here, Here  ;)
Title: Re: just had a call to clean a rug
Post by: Brendan (chem2clean) on December 22, 2012, 09:14:18 pm
nah,have my price plan,its been a good run up to xmas,so if custys wants me to work a sunday or xmas eve there going to pay my normal prices,not bargain time,
Title: Re: just had a call to clean a rug
Post by: happy mondays on December 22, 2012, 09:17:32 pm
on xmas eve?, you could  double that and i still  wouldn't clean it. its xmas mate, chill out and unwind. 2 or 3 days work don't make a business, spend it with your family and cherish there company. worth more than any amount of money to clean a rug.

Here, Here  ;)

Well yes ??? but.... I'll be checking the stats and see who's logged on to this forum on xmas eve and on xmas day - I myself would rather be earning some decent £'s or spending some quality time with my family  ;D ;D  
Title: Re: just had a call to clean a rug
Post by: Max Campbell on December 22, 2012, 10:00:28 pm


Is that with the vat Max? - very good price if you can get it, like I said I would be happy with £50 plus the vat for an easy hours work - whats your sales pitch to win the job because you have only stated a difference of £24 for cleaning it off site - I double the price for off site myself  ;)

 

Off site £3 per sq ft, no min inc VAT. One room / min job to come out £120 inc VAT.

Thinking about it, now we're getting a bigger proportion of contacts from website / google, we probably only book half of min job value quotes. From parish mags & referrals losing 20 to 30% is probably not far out

Pitch? Thorough, Truck Mount, 19 years experience, 2 man teams, move all the furniture, reputation.
Title: Re: just had a call to clean a rug
Post by: Max Campbell on December 22, 2012, 10:05:10 pm
And I have done 2 spot-treatment 10 minute jobs just last week for £75 each (inc VAT), but those are very rare.
Title: Re: just had a call to clean a rug
Post by: happy mondays on December 22, 2012, 11:12:24 pm


Is that with the vat Max? - very good price if you can get it, like I said I would be happy with £50 plus the vat for an easy hours work - whats your sales pitch to win the job because you have only stated a difference of £24 for cleaning it off site - I double the price for off site myself  ;)

 

Off site £3 per sq ft, no min inc VAT. One room / min job to come out £120 inc VAT.

Thinking about it, now we're getting a bigger proportion of contacts from website / google, we probably only book half of min job value quotes. From parish mags & referrals losing 20 to 30% is probably not far out

Pitch? Thorough, Truck Mount, 19 years experience, 2 man teams, move all the furniture, reputation.

Well done max you'll  be on dragons den if you carry on like this - a little bird told me that you do actually clean carpets as a minimum charge for much less than this  ;)
Title: Re: just had a call to clean a rug
Post by: Carpet Dawg on December 22, 2012, 11:20:29 pm
And I have done 2 spot-treatment 10 minute jobs just last week for £75 each (inc VAT), but those are very rare.

Some people might even call that a rip off  :-\
Title: Re: just had a call to clean a rug
Post by: Max Campbell on December 23, 2012, 12:53:22 am


Some people might even call that a rip off  :-\

No, that's Velcro...
Title: Re: just had a call to clean a rug
Post by: Carpet Dawg on December 23, 2012, 05:00:58 am
Velcro?  ???
Title: Re: just had a call to clean a rug
Post by: kerrpmiddleton on December 23, 2012, 08:47:18 am
Got one last week. We charge £35 local. Any way it was a ika wool completely shagged explained.doubtful that the tea coffee. Tar. fAg burns would come as she had all ready trued and cleaned it with 1000 and 1
 Vanish ext.  After a hour cleaning stain removal it was anit better. Took it back charged her ¢ 20. As was not best job. Phoned me back a hr later say I had a cheek even charging 20 quid. Also doubt that we we even cleaned it felt like telling her to going have a merry xmas too
Title: Re: just had a call to clean a rug
Post by: Chris Straker on December 23, 2012, 10:13:07 am
She may be too stupid to realise it was her that got the rug into that state in the first place ........... so not point even trying to explain it   ::)
Title: Re: just had a call to clean a rug
Post by: wynne jones on December 23, 2012, 12:12:13 pm
kerrpmiddleton

Just as with carpets you get a spectrum of people some you only have to hoover and they say 'It's like new' and others no matter what you do it will be wrong. So with that idea in mind I would forget about that one and concentrate on finding people who are very grateful for what you do and appreciate your skills. They will come back year after year and recommend.

 
Title: Re: just had a call to clean a rug
Post by: Shaun_Ashmore on December 23, 2012, 05:04:55 pm
I had a call today asking me if I could clean a lounge carpet at approx 5pm I thought it was a wind up I just said no not today as I didn't know who I was talking to and didn't want to appear rude.

Ironically I was working today but only until 2pm but I wasn't going out at 5pm to clean another carpet, do you think I'm losing it?

Shaun
Title: Re: just had a call to clean a rug
Post by: davep on December 23, 2012, 05:15:36 pm
Had 2 calls today can I come before Xmas.

Next Xmas maybe..
Title: Re: just had a call to clean a rug
Post by: wynne jones on December 23, 2012, 07:40:27 pm
I had two EOT calls on Friday and they were panicking. I think they thought they could ring round on the day and get a few quotes and go with the cheapest.  :'(