Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: supernova77 on December 14, 2012, 02:44:54 pm

Title: New Customer Details
Post by: supernova77 on December 14, 2012, 02:44:54 pm
Hi All,

I'm thinking of handing the below out to each new customer that I get from now on... Good idea or not?

Andy  ;)

---

Dear Customer,

Thank you for choosing Iconic Window Cleaning. Please take a moment to read our F. A. Q. >>

In order for us to keep accurate details we ask our customers to provide the following information:

•   Name
•   Full Address
•   Telephone / Mobile Number
•   Email Address

Please be assured that we do not pass any customer details on to 3rd parties.

We would be grateful if you could email this information to andy@iconicwindowcleaning.co.uk at your earliest convenience.

We look forward to providing you with a professional and reliable window cleaning service.

Kind Regards,

Andy Hiscock
Iconic Window Cleaning

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Title: Re: New Customer Details
Post by: formb on December 14, 2012, 02:51:33 pm
The more info you can get from your customers the better.

Only thing I would change is specify postcode. My customer base is largeish and having the postcode is vital for me.
Title: Re: New Customer Details
Post by: DaveG on December 14, 2012, 03:35:06 pm
Why don't you just ask them for details when you quote the job?
Title: Re: New Customer Details
Post by: AJ on December 14, 2012, 03:57:58 pm
If youre going to hand that out, you could put a 'customer number' on it. Could make life a bit easier for keeping track of payments
Title: Re: New Customer Details
Post by: Window Washers on December 14, 2012, 04:16:02 pm
Hi All,

I'm thinking of handing the below out to each new customer that I get from now on... Good idea or not?

Andy  ;)

---

Dear Customer,

Thank you for choosing Iconic Window Cleaning. Please take a moment to read our F. A. Q. >>

In order for us to keep accurate details we ask our customers to provide the following information:

•   Name
•   Full Address
•   Telephone / Mobile Number
•   Email Address

Please be assured that we do not pass any customer details on to 3rd parties.

We would be grateful if you could email this information to andy@iconicwindowcleaning.co.uk at your earliest convenience.

We look forward to providing you with a professional and reliable window cleaning service.

Kind Regards,

Andy Hiscock
Iconic Window Cleaning

---
Andy set this up online and you can set up an automated sales funnel ;)
Title: Re: New Customer Details
Post by: supernova77 on December 14, 2012, 04:19:52 pm
Quote
Andy set this up online and you can set up an automated sales funnel Wink

I haven't read any of your sales funnel threads yet... I better get reading  ;)
Title: Re: New Customer Details
Post by: DaveG on December 14, 2012, 04:21:43 pm
Quote
Andy set this up online and you can set up an automated sales funnel Wink

I haven't read any of your sales funnel threads yet... I better get reading  ;)

Got a spare couple of days?  ;D
Title: Re: New Customer Details
Post by: Window Washers on December 14, 2012, 05:23:10 pm
Quote
Andy set this up online and you can set up an automated sales funnel Wink

I haven't read any of your sales funnel threads yet... I better get reading  ;)

Got a spare couple of days?  ;D
:o  doesnt take a couple of days if you remove all the pointless posts on it, and just read the good parts  ;)............Ian runs for shelter  ;D
Title: Re: New Customer Details
Post by: Spruce on December 14, 2012, 05:30:55 pm
Why don't you just ask them for details when you quote the job?

You just need a name, surname and telephone number. The rest you can work out online.

You don't want to scare your new customer of before you even start.
Title: Re: New Customer Details
Post by: DaveG on December 14, 2012, 05:40:32 pm
Quote
Andy set this up online and you can set up an automated sales funnel Wink

I haven't read any of your sales funnel threads yet... I better get reading  ;)

Got a spare couple of days?  ;D
:o  doesnt take a couple of days if you remove all the pointless posts on it, and just read the good parts  ;)............Ian runs for shelter  ;D

It was a joke Ian  ;)
Title: Re: New Customer Details
Post by: Window Washers on December 14, 2012, 05:41:38 pm
Quote
Andy set this up online and you can set up an automated sales funnel Wink

I haven't read any of your sales funnel threads yet... I better get reading  ;)

Got a spare couple of days?  ;D
:o  doesnt take a couple of days if you remove all the pointless posts on it, and just read the good parts  ;)............Ian runs for shelter  ;D

It was a joke Ian  ;)
Good Man  :D
Title: Re: New Customer Details
Post by: andrew hamshare on December 15, 2012, 01:45:00 am
Asking for the details to be sent by email is genius. An email address of your customers is priceless it is the most valuable asset that your business 'owns'

Email is the absolute method of communication.  Fact.